Working with your company has been great! From your office staff to your technicians, everyone has been great. Thanks for all your help!
I do not recommend this company at all. They lack customer service and lets not even mention possibly broke some serious privacy laws by having access to our home system for months! They installed a very complex smart light system in our home and never changed the main setup over to our name because they did not want to bother resetting up all the lights in the home all over again. They assured me they will set up email forwarding and we hoped thatd work well until we get more comfortable with the system that was extremely complex in setup. The email forwarding turned out to be a hassle, which is why I finally asked them to help us switch the account and set up completely over to us. After several emails, we were stuck trying to figure it out ourselves because when I tried asking for assistance, they all of a sudden tried to charge us a fee to come out to help! Simply unacceptable to charge us for something that shouldve been set up properly in the beginning. We were NOT asking for 4 new items to be installed, we just needed the existing system set up properly under our own proper account. Many of our lights are STILL not functioning properly. Maybe MMEGPS should learn to pick up the phone and call the customer to help remediate instead of trying to make up things in a google review response.
I had an issue with a tracking device and was recommended to call Metro Mobile Electronics when I was in the Dallas area. The team was very professional and they were able to meet my driver as he was in the area delivering to get this unit up and running. The tech knew what he was doing, was able to correspond with the tracking device company to assure the signal was back up and get my driver back on the road. Again, the whole team was professional and kept me in the loop the whole time. Great team with a great service.
The technician was very friendly and helpful and solve my problem with a dash cam
These guys are the best!
Outstanding company with the best people
Awesome here