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CPR Cell Phone Repair Arlington Highlands
4000 5 Points Blvd #191, Arlington, TX 76018, United States
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CPR Cell Phone Repair Arlington Highlands
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An
Review №1

Took my sister’s Samsung S20 Plus to get the housing replaced due to the front glass being broken. The back glass was perfectly fine. They called me that it was finished, but the back had cracked along the process of repairing it. They told me they could replace it at no extra charge or discount $20 from the housing replacement. I went with replacing the back glass, but it would take a day for the part to arrive I needed it done the next day and they fulfilled with there word. Extremely satisfied with there customer service and honesty, very professional. I’ll go again with them if I have any issue with my phone or family’s phone!

Mi
Review №2

This is an awesome place. The service was above and beyond. This is how businesses should run. Everything was explained well. I highly recommend people go here. You wont be disappointed. I cannot remember the guys name. Ill have to call and ask. I hope I can come back and give his name. He knows his job very well. And likes it very much.

Aa
Review №3

...after 2 other cellphone repair places said theyd have to order parts to repair my charging port, CPR fixed it on-site in less than 5 minutes. Excellent service!

Wi
Review №4

08/08/20I would like to give a shout out to Ethan for being such a nice guy and being so helpful. I brought my. Samsung Galaxy Note 5 in, he looked at and he said if he replaced the battery like I was wanting that the back of it might crack further than it already had. I decided on waiting it out and possibly buying a new phone instead of buying a new battery. But to replace the battery was only going to be like $69.95 parts and labor so that wasnt really that expensive to me I had been expecting around $80

Pr
Review №5

Bobby is amazing. I was so happy with his work. Would recommend this place over and over.

Jo
Review №6

Bobby IS THE GOAT! Easy to talk to, was extremely helpful! Communication throughout my iPad 9.7ins battery repair was amazing! Phone calls that kept me up to date on anything that happened! Would definitely recommend this place to a friend and anyone that needs their device repaired!

se
Review №7

I scheduled an appointment for today, and was able to get my phone less than an hour later. Other places I have been to have never been able to fix my phone that quickly! Super nice staff as well!

JD
Review №8

Not only did they take me in at the end of the day, but they had my phone fixed under an hour. Very friendly staff over the phone and in person. Great experience and if I have any further issues Ill be seeing these guys again. Awesome job.

Ma
Review №9

Steven had my phone ready in 30 minutes. He had the exact screen that I needed, even after he closed still had the patience to place a protector on my other phone.. I highly recommend this location.

Lo
Review №10

Great customer service, I’ve been to them twice and was very satisfied ! 👍🏾

Je
Review №11

The team here was highly professional and the service was really quick. I was able to have my phone repaired in less than 40 minutes. Would definitely use their services again and refer them

Ju
Review №12

Weve had two screens replaced and have been satisfied with both services. They are very quick and have been friendly and honest with the repairs.

Co
Review №13

Got a screen replaced on an iPhone. Did the service as expected and quick. Highly recommend

Ta
Review №14

Employee was wonderful. Good location in Highlands where I could walk around and shop while phone was getting repaired. Have already recommended to friends and family.

Ky
Review №15

Awesome! Helped me out at the last minute! Very friendly great service!

ci
Review №16

I arrived at the end of the day and they were courteous, efficient and overall the “Best”.

R3
Review №17

Extremely fast and professional services. Took less than an hour and competitively priced.

Re
Review №18

Made it easy and reliable. Customer service is great!!

Ni
Review №19

Andrew was nice. Gave a nice warm greeting. Went in for an iPhone screen repair and was done less than 30mins. Lobby was nice and clean. Will return if need to but let’s hope not. Lol.

Da
Review №20

It was awesome experience! They were extremely professional and courteous. Also went out of their way to help and answered questions, A1 service!

er
Review №21

Couldnt pick up the phone if they wanted to, it just directed me to some automated voice telling me they hadnt set up voicemails yet.

Yo
Review №22

My phone charge port was quickly and properly repaired. They are very knowledgeable and great customer service too.

Ra
Review №23

Very fast service. Friendly employees willing to help.

Pr
Review №24

Broke my iPhone XR screen they took it in and fixed it ASAP! Loved the customer service and how friendly they are, very helpful!

Ba
Review №25

Lamar is great. They fixed my phone and had to back in no time....2 or 3 times

Ro
Review №26

Dropped ps4 off for cleaning no making noise when I picked it up it now makes noise and needs a fan for 60 extra dollars. Not happy with the workmanship

Sh
Review №27

Bobby was a great help 100 stars

Mo
Review №28

Great price and quick!! Had my phone within the hour! Will def recommend and use again if needed.

Je
Review №29

They got the job done. What else can you ask?

My
Review №30

THANKS FOR SAVING MY LIFE!!! Long story short... I REALLY needed the back of my phone fixed and out of the 6 phone repair shops that I called these guys were the WINNERS!!! They had what I needed in stock they were AFFORDABLE also got it done in 30 MINUTES! So THANKS FOR BEING AWESOME!!!

Tr
Review №31

Good work and fast

Za
Review №32

Fast and efficient. iPhone 10 screen was cracked and they fixed it in 30 mins. Price was really great compared to other competitors. If you need a fix go to CPR they will have your phone back to factory specs.

Ft
Review №33

Heard about this place from a friend. Called ahead of time to make sure they had the parts for my phone. Only took an hour and paid less than what was quoted. I had time to shop around and then pick up my phone. I will definitely be recommending this place.

Ch
Review №34

This place did a great job repairing the screen on my BlackBerry Key 2. Yes, you heard me right, a BlackBerry. So if they can fix my phone, they can surely fix yours. Tech was helpful and had it ready exactly when he said he would. Ill be back next time I need a fix!

As
Review №35

It was an awesome experience! We have no complaints. The environment and customer service representative was very polite, informative and professional! Would definitely refer to anyone . 5 stars all the way!

Ta
Review №36

This is absolutely the best phone repair store I have ever been too. My phone was disabled and screen was cracked. He fixed my screen no problem and although he didn’t know how to fixed a disabled phone without wiping the phone completely, he patiently worked three hours and read through multiple resources and manuals to get the job done. I really appreciate the time and effort that was taken towards my phone and the genuine kindness from his customer service . I’m so sorry that I don’t remember his name but he was an amazing worker. Thank you so much!

Ke
Review №37

They cleaned up my charging port.

La
Review №38

I needed a new battery for my Samsung and CPR Cell Phone Repair was there to save the day. I didnt even have to leave my phone & come back for it. It took very little time for them to install it. I enjoyed watching TV in their comfortable waiting area. Thanks again Yall

Jo
Review №39

Quick and quality!

Tr
Review №40

Took in my surface pro 6, expecting it to be UNrepairable... Tickled pink.. its fixed and works like new.

Mi
Review №41

Did an awesome job replacing screen and installing screen protector.

Eb
Review №42

Nice looking store. The manager Lamont was very knowledgeable.

AT
Review №43

Good service and great repairs for the money. Got an iPhone 6s screen replaced for 80 bucks within 30 minutes and the phone looks like new. Worth it

Wi
Review №44

Awesome service, quick and fast. importantly, they keep their deadline, they are very responsive and attentive to clients. I highly recommend this place for your cell and computer issues.

Th
Review №45

Perfect fast good prices great costumer service

Dr
Review №46

Super friendly & super fast service! First time going there and everything was went smooth. Andrew explained everything that had to be done to my phone & explained the warranty without me even asking. Definitely recommend and will be going back whenever I have phone problems. The place had a modern and clean inside and I loved that as well :)

Hi
Review №47

INCREDIBLE PLACE! The lady who fixed my phone today is wonderful, kind, and gave me great professional customer service. Interior of this building is neat and welcoming!They fixed my phone quickly and I love the lifetime warranty they have here.

Mi
Review №48

They did a fantastic job replacing a broken iPad (3) screen. We dropped off the device and within a couple of hours, it was done. Professional, courteous, and great workmanship - I highly recommend their services! Thank you!

Ma
Review №49

My I-Phone had suddenly quit working altogether and would not respond to a charge. Being on a Sunday when this happened, I visited the Ft. Worth Apple store and after they ran their diagnostic was told I needed a new phone. I decided to visit this location and after being greeted my phone was promptly checked out only to find out it was just the battery! After a very short wait and a fair price I had my phone back. The representative was courteous, professional and knowledgeable and I would highly recommend their services!

S
Review №50

Theyre very quick, very professional, very knowledgeable and take very good care of their customers and their phones. They do all kinds of extra services and sometimes people dont even pay for those. I believe they deserve to be paid because they do great work. Highly recommend them. This is the best cell phone place Ive been to in Arlington

Mo
Review №51

CPR was magical my phone started back working when I arrived and the tech wasnt going to charge me to visually inspect it instead just told me to return if it starts the flickering again.Highly recommend for genuine honest service!

Uq
Review №52

This place literally said that it was gonna be done May 18th the latest, extremely unprofessional don’t know you call clients or notify them in some way if the deadline was extended? It is now May 27th and the Xbox it has not even been worked on at all. There was an emergency on their half which I agree can be a problem to work (broken? Ankle) but a notification sooner would’ve been nicer instead of waiting. We’re going to pick it up tomorrow. Also calling them is like a 50/50 sometimes they will pick up and sometimes they won’t.

Al
Review №53

I had the best experience with this location! My iPhone 7 screen was cracked and I just couldn’t go another week without it getting fixed. It was so embarrassing! Checking local repair shops near me, this location jumped out at me because of all the great reviews. I walked in and was instantly greeted with a smile! I got a quick and painless estimate that was LESS than what I would have paid for using my phone insurance through T Mobile. Plus I didn’t have to send off my phone somewhere and have to wait days! Within an hour and a half, I was back at the store to pick up my phone and it looked good as new! I highly recommend this place and will be back soon to have my phone battery replaced. These guys really know what they are doing!

Br
Review №54

Andrew was great! Fixed my phone very fast. It was minor issue that he fixed with no charge. I would recommend this store to anyone.

Br
Review №55

They broke my friends Nintendo switch so it can no longer be used through the TV. She went to speak with the manager, and they said he had left for lunch after she confirmed a time to speak with him. Very unprofessional for a business with so many high ratings. It really makes you wonder if they are legitimate reviews. Would not recommend.

to
Review №56

Galaxy s8 screen repaired. Did very great job friendly and fast service

Ke
Review №57

I had NO IDEA valuing my warranty meant rigging my phone till the top came off. I’m furious and want to speak to corporate!

Jo
Review №58

Very friendly, great customer service and best of all very affordable. Loved how we were able to not only get our device repaired but get it back the same day!! We will not only be back but we highly recommend their services.

Ca
Review №59

Very bad experience I do not recommend it .. tardiness, irresponsibility and they are not serious ... Solo te dan largas

An
Review №60

Really great experience! My screen was cracked and I brought it in to this place and they fixed my screen in 45 minutes :)

Sh
Review №61

Went to CPR right after ATT because the audio volume was very low on the earpiece. The tech, Connor, was very confident and told me exactly what can be done to fix my problem. He explained how experienced he was with this type of issue, and in 10 minutes, the problem was fixed!! The phone sounded much better!! We also had him apply a protective screen and bought a new cover. This store is a one stop shop for repairs and the people there are expertly qualified!!!

Wy
Review №62

Great service. Ray is the best technician I’ve ever encountered. Great customer service. Took my iPhone in from water damage and he got the job done quick and gave me precise updates & explained to me step by step the whole process. If I ever have phone troubles again, Ray is the guy I’m going to.

Ni
Review №63

This place is great!!!! Now sure of the guy that helps me all the time but hes great,friendly and helpful. You wont find anywhere better or cheaper.

Sa
Review №64

Great service provided. Entire process was completed in an hour. Customer service quality is exemplary. Fixing my phone here didnt cost an arm and a leg unlike the other places i had checked. Very customer friendly environment. This is the place to go if you need quality and timely service. Definitely recommend it!!

Ca
Review №65

I have been here multiple times and each time they are honest, reliable and fast! Came in today Bc my camera wasn’t working and Collin plugged my camera bracket back in and fixed it without charging me. My phone is covered under their warranty since I have had repairs before :) They definitely have my vote!!

Te
Review №66

I had paid for insurance through my carrier, but was told that no parts were available for my four year old HTC ONE (that I loved). Faced with a $125 deductible and another phone, that I did not want, I sought other options. CPR ordered the parts (which took a few days) and not only replaced my screen but also the back camera lens cover for just a little more that my deductible was going to be. Now its like new. In and out fast. These guys are the best!!!

Mi
Review №67

Decent prices

Ro
Review №68

This was my first time here and I had the screen go out on my iPhone 6S Plus. Andrew was very helpful and knowledgeable, Andrew was able to replace the screen while I waited. Great Service and Highly Recommended!!!

Al
Review №69

I hear of this place threw a friend at school. Due to me breaking my laptop screen. It was way cheaper than going to best buy and it came out working just fine. Just recently Ive taken my cell phone which was cracked and had water damage. Hes given me a 3 day time frame and I am excited to see the outcome. Love the vibe and how he works with you.

Ba
Review №70

Great job, he worked on my BlackBerry. The screen had stopped working, I think from too many bangs to the head. He fixed the screen, then the keyboard was not working also and he fixed it, I was extremely impressed. I was also impressed with his helpful attitude.

Ja
Review №71

This place is great. They’re quick and great customer service. Andrew was able to repair my daughter’s phone and it was overly expensive!!! I recommend them!!!

Ga
Review №72

My phone and camera lens was completely shattered. The labor took 40 minutes & the price was the best one out of 4 stores we went too. Quality place and the tech is very nice & reasonable!

Ha
Review №73

Greeted when entering the store. Employee was nice and explained problem and solution.

Le
Review №74

Transparency is very weak.. Had new battery put in Samsung S7 followed their charging instructions but battery shows signs of no change. it is as if I dont know if the battery was even changed.

Fr
Review №75

Fast and affordable. My phone was cracked beyond belief, I went in and paid to get just my screen fixed for it to function. To my surprise not only did they fix my screen but they also replaced the back of my phone as well. I was hesitant about phone repair shops, but I am very happy I came here!!

No
Review №76

Andrew was great. Fast service on my ipad .very friendly nice atmosphere. Will use again. Reasonable prices.

Ja
Review №77

Cody is the best! My iPhone went wonky and he rescued me when the gang at AT&T (where I bought the phone in the first place) couldnt. I highly recommend this spot for all your smart phone repairs. (Plus, hes got GREAT taste in music!)

Re
Review №78

My phone was shattered into pieces and he fixed it immediately! Great customer service, very understanding, great attitude. Definitely will be going back for any cell phone repairs I may need in the future!

B
Review №79

Andrew was AWESOME! He really cares about the work and job that he does! He makes sure he does everything he can to get your phone in working order ina timely manner. He explains everything to where you understand, gives options and makes sure you understand EVERYTHING.I am so glad I found this place! I couldn’t have asked for more!!! Thanks Andrew!!!!

Re
Review №80

They offer you a free estimate for repair but then they tell you to call some real BS!!!!

Fr
Review №81

I went to your University Park store in Dallas on 5/29/19 to have a new battery installed. 45 minutes later, they couldnt get my phone to turn on.Took it to two different places after that to find out what happened. They both said they broke the filter. It costed me 800+ notes and lost photos because they had to fix it then reset my phone. Since when does a simple battery installation erase data??? It was a nightmare!

Da
Review №82

Broke my iPhone 6S screen yesterday. Other places were quoting $150 and up to 4 day turn around to send it for offsite repair. Andrew was super helpful and did it within 30 min for around $100. I’m back in action and super happy.

Th
Review №83

I consider myself very lucky to have found this shop! My iphone had been dead for several days while I was trying to decide what to do. I wandered into this shop and witnessed first hand how honest and professional they are. My first impression was formed as Andrew gave his advice to the customer in front of me. He was very patient and professional. He offered all options for repair but also suggested replacing the item might be more cost effective even though it would mean loss of business for the shop. I had no doubt I would get the same level of service and honesty and on that count Andrew did not disappoint.

Ab
Review №84

I had the charger piece stuck in my phone and he pulled it out for me and cleaned my charger port for free. It was very professional, courteous, and quick. I definitely recommend this place. I had gone to AT&T before but they said they didnt have the tools to do it.

Br
Review №85

This place has TRULY EXCEPTIONAL customer service. I will never go anywhere else for my phones or tablets. Andrew is beyond great!!! You can really tell how much they value their customers. I will recommend this place to all my family, coworkers, and friends!!!

Tr
Review №86

They not like real real phone VPR lol

Sy
Review №87

Awesome experience! Friendly staff, quick service, and very fast. Andrew was very knowledgeable and helpful! Ive broken many phones and this was the best, and quickest experience in fixing my phone. Highly recommend!

Ca
Review №88

Andrew Cunnignhan who runs this store did a great job fixing my IPhone 6. It took a few tries to get the GPS fixed but he stayed after it and made it happen for original agreed upon price. When a secondary issue came up from the repair he took care of that too. For the time he put into it the cost was fair. This will be my first stop the next time my phone acts up.

Th
Review №89

Yes, the guy placed a battery in my wifes Iphone and it works, but the dudes attitude was terrible. He has the personality of a rock. I wish if people hated their job they would just quit and go live under a bridge. Its not enough to just do your job. Having a terrible attitude is draining on other people.

Ch
Review №90

This place is perfect for any smart phone/tablet repair. Andrew was very friendly and I could tell he really wanted to help me out. Great service, great people. I would recommend this place to anyone.

Bo
Review №91

I had a water damaged iPhone 6 that was not working. I took it in to these guys and they were able to get my water damaged iPhone going within 2 hours! These guys are awesome! I now can access all my photos and personal information! Highly recommended!

Sa
Review №92

The customer service provider over the phone on my first call is what made me chose this place. Andrew made me feel welcomed with his willingness to listen and help. I called Andrew 3 times before visiting the location, and each time, the patience and friendly welcome and tone was admirable. Once I arrived to the store I was blown away by the ambiance of the spot. It felt like an upscale loft with the warmth of the furniture and large screen tvs. No overflow of phones or cases aligning the walls, no gimmicky advertisement or endorsements hanging from the walls and no corny slogans. Warning to all, dont sit in the chairs by the window, youll fall asleep lol. Andrew was able to fix my phone in 30 minutes, compared to 2 day turn around I was getting from everyone else, I am so very thankful. I wish nothing but continual prosperity for this business and although I hope to not shatter my phone screen again, Ill know exactly where to go (and send friends) if I should need another service. Good luck with everything Andrew!!! Thank you so much for everything

Al
Review №93

In and out repair did an awesome job on fixing my tablet that I use for work. They had me fixed up quicker than I expected. Very happy and appreciate the great service.

RI
Review №94

Had to have a battery replaced in a Motorola Droid Turbo. It was done quickly and at a reasonable charge! Would recommend!!

Ra
Review №95

Andrew was amazing. I stopped by at lunch with my laptop in hand, seeking someone to open the back with their small tools. Andrew was extremely professional and quick. He was able to open up my computer, make the necessary adjustments and solve my problems. I am a customer for life!!!!

Ch
Review №96

These people are awesome. They replaced my iPad screen and even though the LCD cracked during installation, they replaced both the LCD and the digitizer at no extra charge. They will make sure you are taken care of and charge reasonable prices. Very friendly staff. Highly recommend them!

Pe
Review №97

Great experience across the board!

La
Review №98

These guys are amazing! They really went out of their way to get my phone fixed on my schedule. 💃🔥

Mi
Review №99

They did a great job and the service was greatI would have given them five stars however I felt like their prices were a little over-the-top.

Ja
Review №100

Very responsive and knowledgeable. I appreciated the quick response I received and the explanation of what repairs were needed and why. I will definitely bring my devices in for repairs in the future and strongly recommend them to others.

Information
36 Photos
100 Comments
4.6 Rating
  • Address:4000 5 Points Blvd #191, Arlington, TX 76018, United States
  • Site:https://cellphonerepair.com/arlington-highlands-tx/
  • Phone:+1 817-538-9202
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–6PM
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