I received exceptional service from the manager Kevin today ! 10 stars if i could. I explained my concerns & he treated my concerns in a timely & professional manner. Ill be a returning customer
My car and my daughter’s car was serviced here. I experienced great service from Kevin and Ro! They have a professional staff who knows how to get the job done!
Kwik Kar held true to its namesake. It took less than hour for them to complete my 4-wheel alignment. As soon as they were done, they called me to let me know they were finished. I will be returning due to their time efficient and courteous service.Oh! And do check out their lounge! Very hospitable spot while you wait. You can even get your nails done from the walking-distance shop nearby or drop off your laundry.
A friend recommended this shop for some needed car repairs years ago and I havent gone anywhere else since. Theyve repaired and serviced a late model Honda, SUV, truck and luxury foreign car for me and have always been honest and done a good job.
I bought a 4 wheel alignment on that Groupon after I bought the Groupon and went to have my front end aligned then they tell me that since theres new part on my car that I have to pay another $36 because they werent the ones who put them Parts on there. They were rude disrespectful and I do not recommend this place at all.
None of the people that work there really have proper experience!!! They don’t understand what a front end alignment consist of. They tell you need to replace this and that but quickly shut up and walk away when you tell them you actually have more experience than they do, and those parts don’t need to be replaced. Kevin the “manager” doesn’t know how anything is properly done to manage a shop!! I guess the boss tattoo helps him manage his inabilities. I’d suggest Mabry’s automotive for repairs by real professionals.
The gentlemen that helped me at this location were very informative and polite. My oil change was done efficiently and fast. Highly recommend!
Ive been coming to this location for over two years now and Kevin is the BEST technician. Top notch customer service and the technicians are very knowledgeable.The waiting area is very comfortable. 5 stars all across the board
I didnt expect to pay so much for a regular oil change and two filters. I was even charged for labor. The guys was nice. But I will definitely find a more reasonable priced place
Poor communication. Kept the truck 7 hours and had no idea what was wring. Tried to charge me $105.00 for diagnosis, but no diagnosis, so no thank you!
I had a Groupon for a synthetic oil change for this business. Service was slower than it needed to be, because they always want to sell you on other services. And even with synthetic oil they tell you to get it changed every 3,000 miles. But they did let me know I needed new brakes and a couple of other maintenance things, which I appreciate. I was on my lunch hour which should have been sufficient for an oil change. I was a little late getting back to work. But they did a good job and I will likely go back.
They always get me in and out. I will be back thank you all.
Thank you Kris at Kwik Car Arlington. From making my appointment for a wheel alignment, to finding the source of the noises and concerns that I was questioning, to the detail explanation that he provided, was exceptional!The time that he took to explain and let me see where the problems were, insured that I was getting the best service.The building waiting are was spacious and nice, clean and comfortable on the inside.Great service with a smile. Thank you!
I got the Groupon alignment coupon and they didnt alignment the camber. The service advisor tried up selling me struts on my 2019 vehicle. I spoke with the mechanic and he informed me they dont do the camber with the Groupon. Note thats a part of any alignment. Dont use because if you dont know any better you will end up spending more money for items you dont truly need.
Keep up the good work
They are very attentive and good service.
They sell cheap oil change deals for 20$, then detects or creates(!!) small leaks to charge you for fixing those for 100-150$. They will also recommend you for doing engine liquid flash or coolant flash for 110$. NEVER GO TO THIS PLACE, PURE SCAM!
I usually use a drive thru kwik kar in Mansfield. I am a regular customer there and have always had quik turnaround time, even with a line.This particular time, I was taking advantage of the online deal,but, at another location. I was unaware that this was NOT a drive thru facility.The online special was non refundable or valid at any other location.My first attempt at getting service, I was told 15-20 min wait there were vehicles finishing up.45 mins later, both vehicles were still in stalls.I had other obligations had to leave.I went back today...same story 15-20min wait...other vehicles in bay...which were already being serviced.50mins later there was movement...1 hr after I had arrived my vehicle is pulled in....30 mins later Im leaving the facility.I understand the concept of under qualified staff..which I was told by the tech I spoke...that unfortunately he was having issues with this..I admit I was kinda upset with the service due to the fact of my experiences at the other shop...I will give him benefit of dought..and understanding..my anger subsided with what I hope is not mis guided faith in a job done right which is the standard that the other location hashas made me accustomed to.I will remain a loyal customer but I will b using my regular location
Great customer service.
If you go early enough, you are in and out fast. The mechanics are friendly and very helpful.
Friendly. Not much service in the front. Aot of people looking for someone to help and they had to go to the bay to get someone but overall Id go back.
Kevin was really nice and helpful, I went here for an auto inspection. He was thorough, I felt like he cared about my time, but was also patient with me having to look up my insurance card. Even with my issues looking things up, I was in and out in 30 minutes
Great service, very informative, i would definitely come back to this place. Thanks to Ro
The waiting room was clean and neat. I was greeted with a smile and friendly hello.I had my car inspected and the inspection was done in a timely manner. I was given suggestions of services that would be beneficial in maintaining my 20+ year old car. After talking with my husband about the services we decided to have the work done. Once again the work was done in a timely manner.I highly recommend the Kwik Kar of Arlington on Eden.
Great Experience at this Location. The Manager and Team were every helpful. I only went in for an Inspection and they told me everything else that was wrong with my car. Reasonable price and a good discount. Definitely coming here again. I recommend it! Best service with the the BEST help!
Quick? Waited over 1.5 hours for an oil change and inspection(there was no one else in the waiting room).Charged for premium oil filter which has never happened at over providers for my camry
I was truly impressed with the team’s customer service. They didn’t have me waiting long and gave me their full attention. They explained what my car needed thoroughly so that I may understand what all needed to be done. Thank you so much😀😀!!!
The guys in this shop is outstanding!!!Not only did the fix my car, they were so polite, pleasant, very easy to talk to. I am 72 years old . things I did not understood, they let me call my grandson and explain to him exactly what they were talking about. I would recommend this shop to anyone thats looking for a group of nice, honest working young men.
Gerry and the team and Kwik Kar are great! I have a brand new Jeep Wrangler and came in for its first oil change. Didn’t have my exact filter in house but he quickly acquired one and had it delivered. Guys got right to work and got me rolling in no time. Awesome waiting room. Clean, cool and comfortable. Thanks Gerry and Kwik Kar team. I’ll be back soon!
Cleanest shop i have seen by far. Great customer service. I went for an inspection after i went somewhere else for an oil change. They were able to let me know that the other place put my filter on wrong. I was able to have them put it on right and pass my inspection. I will definitely be going back whenever I need anything for my vehicle.
Everyone was helpful fireball ( Chris?) Was the guy i talked to the most good guy very helpful
For some reason everytime i go here I have to pay more than what i bargained for and then something else becomes wrong with my car. For instance I went to get my brake pads changed, he told me that i needed to get the rotors and the break pads for the back but my front break pads were okay until the middle of 2021. So i waited over 2 hours and then when i got in the car my car still squealed when hitting the brakes and I wind up having a Blow out on passenger side back tire 10 mins after i left this place! Could of been a coincidence, or something could of happened but my friends and family will not be going back here anymore.
These guys are pure professionals and they treated me with the utmost dignity and respect. Waiting room is very clean and tidy and everyone was very nice! I highly recommend to anyone. I got an oil change, tire rotation, engine flush, and air filter change and they got me in and out very quick and efficient!
Kwik Kar has become my new car maintenance location. Quick and professional and cheaper than the dealership. The team does a great job in showing you issues with the car providing options for maintenance. Bring car here for quick and friendly service right in the neighborhood!
They do a great job. Very friendly, welcoming, and the guys are super knowledgeable. They took care of my car in a quick manner — and they’re great with kids as well. Make us feel right at home, thanks guys!
This is the best Kwik Kar Ive been too. Very nice guys and great looking reception area. They talk you through what needs to be done and they arent pushy like the others. Highly recommend!
The guy at the desk was very helpful and nice. Got my tires aligned
Great crew! They got the job done for a reasonable price and quick as well. Highly recommend this shop to everyone in the South Arlington/Mansfield area. They go over everything and let you see whats going on under the car as well as under the hood. The great thing about it is that I have an extended warranty that I purchased for my car and they are certified as a mechanic shop to be able to perform whatever repairs need to be done in the future. Thats absolutely wonderful because I dont have to search for other places to go for other services they pretty much do everything. They do hail damage claims, collision repairs, all lube and tune, regular scheduled maintenance on any vehicle, and wheel alignments/tires. They have a mechanic on duty as well at all times so thats a huge plus. Kwik kar has earned my business from here on out. I highly recommend this shop. Not to mention the lobby is very clean and cozy.
The staff is great there. The manager Gerry gave me a great discount on the work and parts for the car. They are always fast and friendly. I had to go back in to get my reinspection done. The lady there didnt waste any time got straight to it only waited for maybe 10 minutes. Everyone there is really nice they explain everything. Will go back here for sure. Thanks
Best car place hands down, real helpful and really care. My car tire caught a flat right in front of the store and one of the workers from this location took his time out his day to help change it for me. I wish I would of got his name but I greatly appreciate it
Did a great Job!! $100 rewire got it for free :) good customer service. All in all HAPPY CUSTOMER HERE 💕
Great service. They were quick to get the process. In&out quick. Good staff,clean work space. All around good place to have service done.
Its really nice to find an HONEST repair shop that will work with you to get you back on the road, while letting you know about things that may need to be addressed at some point. Jeff, the manager is very knowledgeable, and has always been great to deal with. Highly recommend!
Quick service and informative about the work being done on my vehicle. Gerry was very helpful in letting me know what needed to be done with my car and maintenance he recommended to keep my car running efficiently. Professional service.
This guys have an amazing customer service, had some work done in another job and was making all type of sound (did not feel safe). They pull it in and in couple minutes they had it all ready to go. Will definitely recommend this place in a heart beat......
So this morning I came into The shop (very clean and pleasant to the eye) to see about what was going on with my brakes on my car. The guys here were super friendly and helpful letting me know what the problem was and even how much total before hand it was going to cost.. As a woman not really knowing a lot about cars it was nice to see how helpful the guys were and not trying to take advantage of me . Oh and the fact that they said it would be done before I needed to get to work is a plus. I will be coming back to this shop and highly recommend to anyone.
The staff was very friendly and the prices were reasonable. I would definitely recommend this shop and go back for maintenance.
Gerry was extremely friendly and helpful. He gave me all information upfront about my car needs before doing any work, making sure I was pleased with the service his mechanics were providing. The work was done in a very timely manner and the environment was very comfortable and clean. I am very happy with this location and will be returning in the future.
Gerry and the crew was excellent, I appreciate the courtesy and professionalism from the crew. Go see them for great service. And Gerry gave me a great discount on service and parts. Waiting room was very clean they will get more of my business in the future thanks guys😉😉😉
While this particular location is a little bit out of my normal way, it is WELL worth it. The manager and the rest of the staff are so friendly, kind, and courteous and made me feel very at ease! On top of that they were quick and professional. This will be my regular car care place from now on!
Cameron was so nice and pointed out things that should have been covered under my warranty at the dealership. He didnt up sell me and had me in and out very quickly! I would recommend this place!
I have been to different locations and so far this is the cleanest, nicest waiting area. Professional service and they bring out to the shop to show you what’s going on with your car and not just tell you.... thank you
The service is excellent! They are very professional and knowledgeable. Friendly and honest. Thank you very much for being christ like men! I will recommend all my friends!
This was my first visit and I walked away impressed! Nice place to do business... Straight talk, quick service and friendly staff. Ill definitely be coming back.
Pulled up and pulled up to the pit area where you usually go for someone to assist you! Well I just had two employees look at me and kept about their business! Truly shocked on how I was treated there! This was early in the morning and there was no other customers in front of me and even in the bay! This happen May 4th of 2020 At 8:30 to 9am. I highly don’t recommend this location at all! I was roughly 10 mins Before leaving and they was gonna get good business from me considering it’s right down the road to where I work and I own multiples cars. Never again will I go there. And I always wonder why they never look busy when I drive by. Now I know why
Great customer service. Best experience ever. They are very professional and helpful. Very quick service..I highly recommend this place
Great service and very fast! Competitive prices too. Highly recommended for anyone in Southeast Arlington. Gerry was very helpful!
Arrived at the Kwik Kar for an inspection and I was very satisfied with the service. The young man ( Ro )that came out to me was very nice and went above and beyond to help me. I will certainly come back for other services.
Very nice gentleman, Also a very clean and nice place.I came in for an alignment, and tire balance.He give me a great deal for all.Definitely a great place to keep coming back.
Chris was very helpful. I arrived after they had closed needed an oil change bad they opened back up and took care of it
Came in here to use a Groupon for brakes. Let them know funds were limited multiple times and they convinced me to do both sets of brakes. I’ll give it to them, they are trained to upsell and find ways for you to spend your money. They told me not to buy Groupon and they would price match, so I did. Not once did they mention the shop fees, until I was checking out. Had to pay an extra $60. Be thorough when getting the full price!
Friendly staff greeted me at the door. Pointed out maintenance that I needed done that I didnt remember about. Place was very clean and comfortable to be in. Will definitely be back and recommend this place to others.
This place is amazing! It has a HUGE waiting area where it feels like I’m at home. I discovered this gem after stopping by my previous car place which is under renovation and closed. So glad I came here! The manager Gerry and and his boys took awesome care of me. They were very nice, honest and showed me all the car problems I had and even gave me a DISCOUNT! This will be my new place from now on.
Excellent fast service. Extremely professional and informative staff. Definitely a 1 stop shop for your vehicle maintenance needs.
Gerry and the team worked hard to get my car back running. I appreciate all you’ve done for me. I recommend to all...
Very professional guys, quick and amazing service. They explained everything to me before working on my car and took care of it in no time. 💯 recommended
Knowledgeable and friendly staff, provide great customer service in a timely manner! I bring all my vehicles here to get serviced and have had nothing but a great experience. Kwik kar has found a loyal customer in me!
Came here for an oil change and wheel alignment and Gary helped me out at the front desk, he was very helpful and genuine with his customer service! And overall the staff was superb! Definitely recommend this place!
Best place to take your vehicles. I had work done on my Mazda and Honda. Youll get great service and a reasonable price! Ask for Gerry!
Quick and professional service. Also honest and explained everything in lawns terms so it was easy to understand. Also they guys there were very friendly and helpdul.
Gerry was great! He gave me so much information! Great customer service & his crew was amazing as well. Highly recommended!
Just came into this shop and was greeted with warm welcomes and nice hospitality then proceeded to let me know what services I needed for my vehicle which was a plus because I don’t know much about vehicles and they were willing to help me out with what I needed to fix and get changed I will definitely be coming back to this place again thanks again guys.
Great customer service, accurate pricing on car parts, and very respectful. Got me a discount had to replace my whole drive shaft. They took care of it no issues. Would highly reccomend to everyone to bring you car here.
Went in for a simple oil change. The place took ONE HOUR to change two filters and the oil. They charged me $126.07 for doing all 3. Really? When I mentioned it took 1 hour . . . no response, no apology, just took my money. So, if you were me would you go back to this place?
Walk in the team was professional, took good care of my vehicle. Was able to explain to me what was going on with the vehicle. They took good care of the vehicle top notch service.
The place is nice and friendly. Especially Gerry, he is a very cool/funny dude. They treat you right, and get the job done quick!
Great customer service. Knowledgeable and quick mechanics. Shop was very clean and organized. Waiting room was comfortable too.
Gerry The owner met me at the door and my car was quickly serviced for oil change and engine flush all within a half an hour. Service was great and very efficient .
Guys are really friendly and work fast! In and out before I really noticed. Shop is super clean, will definately be coming here for regular maintenance.
I’ve used this location twice now since they acquired the location and have had a good experience both times! They are quick and very willing to bring you out and show you anything that might need extra work. I’m glad they moved into the area and do recommend their work!
Got oil change and transmission fluid flush in less than 30 minutes. Staff is super nice. Lobby is clean with plenty of seats. Will definitely be coming back. Thank you Kwik kar!
Very helpful and friendly staff. The waiting room is clean and comfortable. I would recommend for your auto needs!
Gerry was very nice and professional. He greeted me and serviced me immediately. The location is also very nice and clean!
Mechanics very respectful. Helped me replace that were running low and an oil change. Very quick service.
Great customer service.
Best service I’ve ever received. The guys took great care of me, and I will definitely keep my business with this location.
Kwik Kar is a good place to take your car. They are knowledgeable about what need to be done to your car. Very personable and friendly.
Had a bad experience at the local Honda dealership who wanted to charge me $200 for something that would have been a quick fix. These guys were professional and really investigated the problem. They didn’t try to sell me services I didn’t need.
The most unpleasant experience and crew
Place is amazing! Very helpful and knowledgeable!! Staff is very kind and explained everything!! Gerry will definitely be getting all my business!! Thanks soo much guys!!
Quick and friendly service . Not one complaint. The manager Gerry always make sure we taken care of every time come in. I Definitely recommend this place to anyone
Best place every the Manager Gerry is the best in the business he needs to run my shop clean professional funny and the whole staff gave me presidential service I will never go anywhere else Gerry has a customer for life everyone in my neighborhood will know about him and his team
Great group of guys This store is amazing Gerry needs to run all the shops or at least train the Management to be like him the techs he has where wonderful also my main place for car business from now on
Great customer service. Gary and Anthony are very knowledgeable of analyzing the poor performance with my Hyundai Azera. The good thing about them unlike other mechanics is that they didnt recommend anything I didnt need.
Had a pleasant experience at this shop. My check engine light came on, car went dead. The diagnosis was a bad catalytic converter. Long story short, the manager named Gary saved me over $300 on parts and labor.
Service was great..
Excellent customer service. Very personable. Clean waiting area. This will be new home for my car.