Service department is the most dependable and trustworthy of any Toyota dealership in the mid cities. My 07 Tundra with 186 000 miles is still a jewel thanks partially to Family Toyota.

Great experience getting my new car through Family Toyota of Arlington. Everyone that helped me was great and answered all of the questions I had. A special thanks to Miguel, Daniel, and Lisa! You all were very helpful and now I can feel safe driving my 2 year old around town☺️

Cody and Clifton were great to work with. They were straight to the point and helped me find what I was looking for without going over my budget

Had a bit of a mixed experience, at first, but there was this one guy there who really showed a lot of respect and class.I went in to get maintenance in a couple areas, and the shuttle service was supposed to take me somewhere, but they were being really flakey, so I had to wait the whole time.When the service rep found out about it, though, he was gracious, and gave me a coupon for the trouble.They had the TV set to Sci-Fi channel, which showed Michael Myers hacking families to bits.That was a bit odd, but otherwise, nice save by the customer service rep! (Haha)

Great customer service. Timely repair service. Parts arrived quickly. Repair done right and hassle free. Much appreciated. This was my second fantastic experience with Toyota Vandergriff and I now consider myself a loyal customer. Thank yall for making my life easier.

On time, very professional, and overall exceptional service and service people, highly recommended.

Tricks and games to get anything done. Do not recommend

It’s takes a lot for me to make time for this but my experience should be shared! I travel a lot for work but my car has sat at home for quite some time collecting dust. Sadly, a few tires to lost pressure, inspection fell past due, the oil begging to be changed and let’s face it, maintaining our vehicles take time and knowledge. So, we have to make sure if we can’t find the time to treat our vehicles with care and maintenance it’s requires and deserves than we find the best of the best that can. I have had vehicle serviced at this location since last year when I moved to Arlington and have not went elsewhere. They’re fast, keep me up to date with the needs of my vehicle, and make sure I’m riding clean.Kenneth, thank you sir and thank all of you for all that y’all do to keep us work travelers, safe on the rode.

Absolutely trip notch service and price.

Davin is a great dealer to work with. He is the reason I became a returning customer.Davin is friendly, courteous, and willing to find the answers to your questions if he does not know.He went above and beyond for me to find a better vehicle then the one I wanted. He is definitely the guy to see!

Overall fantastic experience! The staff was very professional and informative they had me in and out of there. The used car manager Ronnie made sure we got the best deal! Great and very patient!

Kudos to Family Toyota of Arlington and all the guys that took care of me during my buying experience. Brandon Bough my sales advisor was incredible with attention to detail in getting me my new 4 Ruuner. Jim Palmer in finance and TJ Hamilton were excellent to work with me. This my third Toyota but my dealership of preference. This review is a few months late but well worth your time when looking to buy!

Family Toyota service was great, very friendly service and excellent staff very professional and experienced technicians.

I want to give a big shoutout to General Manager Matthew Luck, the Internet Relationship Manager Brandon Bough, and Finance Manager Kevin Collins. I came in for a quick peek at their used car lot and was blown away that they had a Toyota 86 that was is such great shape. After talking to Brandon and Matthew about the vehicle, I was sold. They were a trustworthy, professional and polite gentleman. Those two went above and beyond for me even though they had just met me. After the quick and easy negotiation, I was sent to Kevins office in which made the finance portion fast and straightforward. There were no games that these gentlemen played and wanted to make the process quick and easy. I will refer these three gentlemen to any friends or family member looking to getting into a new or used car. Shoutout for Family Toyota of Arlington for having such professional and trustworthy men!

Ivan was my Service Advisor, he was great. They had free coffee, donuts and WiFi. They washed my car with the oil change. The rating wouldve been a 5 but they left a black foot print on the carpet of my drivers side because they didnt put the paper down before they stepped in the car. Ill have to attempt to clean it out😢

I have had nothing but exceptional service from Family Toyota. From the sales experience, to my service work. I highly recommend and commend your staff!

We had a wonderful experience, customer service and finance department were exceptional! Highly recommend!

Khalil Ibrahim made buying a car easy. This is a low hassle dealership.

We went to buy a car and received good attention from Melvin, who was very kind to us.

Very good cars good people attend very thanks Miguel caballero we will return for more thanks for your help

I bought my car at Family Toyota Arlington .... My bender was Melvin Castro and Julianno Kerzazi, They took great care of me, I recommend them as good sellers, thank you for helping me find my car that I needed .......!