I dont get out much due to the pandemic. i went out for my car inspection & ALL of the staff working there were kind friendly & HAPPY. my time there was prompt & professional & courteous. By the time i returned home, I felt HAPPY. Thanks, Guys, thats PRICELESS!
Great place to go when youre strapped for time. Friendly, fast and fair priced. Ive been to this location several times and they stay open until 7pm which is helpful for the full time day workers like myself.
I got an oil change and state inspection here on Monday, Labor Day. It was excellent service by professionals that were kind and caring.
3 stars because they didnt tighten the bolts on my skid plate and I almost lost it going down the interstate. I bought new bolts and the next time I went in they gave me a nice discount. Ive also had them tell me my in cabin filter needed to be replaced when my car, 2002 4 runner doesnt have one. They also put my air filter back in backwards one time. So maybe Im being generous, but it helps if you know about your car before you go in.
Went to this location for oil change did not have a problem with the employees or the Service the gentleman was very polite and courteous when explaining to me the things that I needed.
This is good place and good service. Only I wish they wouldnt pull all my filters just to show me how dirty they are. Ask first then act. They went to my glove compartment, and that is my private place in the car.Management should teach young fellows some ethics!But the place is good!
Stopped here to get an inspection done . All the staff here were VERY Friendly and had great attitudes. I would definitely recommend this location to my family and friends.
Marcus and Team showed great performance and knowledgeable of their job...great customer service.... will definitely be back for other services as well...👍
Great team, great customer service. You guys are amazing. It took only 7minutes to change the oil, I will always comeback.
Best crew/team! They had me in and out, in what seems like a little longer than sitting at a red light. They worked hand and glove, a well trained team. I like the experience at this location. I can not say a NASCAR pit-stop, but it gave me the impression of one. Should pay these guys well! It is hard to find a good team to run a business.Five stars!Thanks
Eric was very helpful and got my brakes changed quickly!
This is right by my house. Service is good, team is solid. Youre paying a little extra for speed/ability to sit in car.
Wow! Where do I start? I was greeted at my car with a smile and great customer service. The team worked together like it was one person. It was incredible! Everyone was very nice and friendly. You can tell they took pride in their job and love working with their coworkers and servicing their clients. They worked fast and efficiently. Best experience ever!!!!
No appointment yet quick service provided. Each and every staff member greets you. Convenient location and hours.👍
Got car inspection and emissions test. Very quick and professional.
The people are sweet and honest and very very helpful... Definitely recommend this place.They will take care of you and are very friendly.😊
I was in a hurry and just had a few minutes and that’s literally all it took to get my oil changed and all areas inspected. I never even got out of the car. I love this process.
Super fast service, the guys were really cool. I had them do a state inspection on my motorcycle which was only 7 bucks. They even aired up my tires for me. Great place to go.
Marcus the manager helped me out with some things I couldn’t afford to take care of that day. He was very understanding and accommodating. The entire staff was just great! Very efficient in their work. And they knew what they were doing. Definitely coming back here!! Keep up the good work guys!
This place is freaking awesome.
Austin, Andrew and Justin(?) Were great. It was a wonderful customer service experience. Austin, kept me informed the whole time, and even educated me some. They did not try to over here or take advantage of me as a woman.
Always had a great experience. The staff is friendly, respectful and knowledgeable. Thats why I continue to there instead of other places closer to home.
All the staff were extremely professional here, and they were able to get my car in and out very quickly at 10 am on a Saturday morning. 10/10 recommend this location.
Worth taking a 20 min detour for there service! I will be back for all my vehicle needs.
Upon arrival i was immediately greeted with welcoming kindness and care. They were very professional and worked well as a team. They are also military friendly. We will be returning.
It was my first time to use this particular Jiffy Lube. A relative recommended them. They were very professional and, with the coupons you can find online, very affordable too.
One of the best places to get an inspection. The guys are quick and friendly and the wait is never super long.
Very friendly and professional. The work was completed quickly and efficiently.
These guys are great. Super friendly and quick! In and out in 10 minutes for oil change
This is a great place to get your vehicle serviced. Better than going to dealership or high end businesses to pay a fortune just to get the same quality at a much lower price.
I got great service, fast and friendly plus the store manager was a nice guy and kept me aware of what my vehicle needed and what can be done for me in the future. Im going back!
Fast service and very friendly. They were upfront about extra services they recommend, but I didnt feel like I was being upsold. Will be my new oil change place from now on.
I love the great customer service and honest work. They recommended replacement of are filter but werent pushy. Very professional and timely service. I would definitely recommend to family and friends.
Service was good, very professional.👍🏾
Fast and professional every time I go there, definitely will be back
The staff is really friendly and professional! I came for an oil change and they got me in pretty quickly! Overall, really great service.
I got an inspection, oil change, tires rotated, windshield wipers replaced, air filter changed and they did all of that an hour! The guys here are amazing professional and high vibe I loved it and will be going back! Thanks jiffy lube you made something I typically dread a really good experience!
Javion was extremely courteous and polite. Very quick and efficient, all while it was 90 degrees plus! Ali always go to jiffy lube but this is my official location now
The guy there name Joe really showed interest in helping out and making sure the service was done and answered all my questions. Definitely coming back in the future. I also like that they were the only ones open after 6:00 p.m when I was getting off work. It allowed for them to see me and do service on my car.
Thanks for always doing a great job.
This Jiffy Lube is the only place I take my car for services. They are efficient, knowledgeable, generous, high spirited and all seem to really enjoy their jobs. They never try to sell me stuff I dont need, so thats nice, too!
Quickly done for an oil and filter change, very polite people. 10/10 would highly recommend this place!
It doesn’t get better than this store when it comes to jiffy lube. I have always gone to jiffy lube wherever I have lived, but mostly just because of convenience. But at the store in south Arlington, I trust these guys! They have always given me fast, quality service. They explain things to me but also never pressure me to spend money I don’t want to spend! These guys do a great job. I highly recommend!!!
I was in and out for my free top off. Thanks Jiffy Lube!
I got an oil change and break fluid flush and fill done in about 40 minutes. The manger Joe was great. He explained everything thoroughly and gave me a coupon. I was very impressed with the staff’s professionalism and care. Highly recommend!
I highly recommend this shop for their prompt and professional attitude.
They are incredibly nice andpolite and were fast
This guys are awesome!! Great team work, great clien relationship, and best of all speedy service!!
Im really picky with my mustang Eric, Austin, and Andrew took awesome car of my car.
Got an oil change and there was an issue with the oil pan plug that i was not told about which caused my car to leak oil for 3 days after getting the oil change. Also a tool was left under my hood. Contacted the regional manager who initially called me back but i have not heard back from him since and that was a couple days ago.
Joe was great! Excellent customer service and was very helpful.We did though, have a slight complication, with no fault to jiffy lube, and we had to come back. Andrew worked so hard on our truck and did a GREAT job! We were very thrilled with his great customer service and you could see he was very determined to fix our issue! He deserves a raise!! Thank you Andrew!SN: all is fixed thanks to Andrew and the Jiffy Lube team!
GREAT PEOPLE WORKING THERE.. VERY HELPFUL
Great customer service. Brad greeted me with a smile. Ask me what he could help me with today. Told him I needed an oil change. He pulled up my information tell me what it would cost. It was busy that day so service took a while. They did a really good job cleaning the car. Joe inform me about my air filter and and told me all the services they did on my vehicle. He added the coupon I had on my phone and processed my payment. I will most definitely be going back.
Great service from the techs
No grease service at Jiffy Lube. They told me that they havent even had a grease gun in some time. So, I called a second JL.... They didnt have a grease gun either.... But the third one did.... and it is supposed to be included in the service, after all, you pay for it. Thats why they are called, Jiffy LUBE. Plus, they didnt say anything about it. I found out by looking under my truck after the service. All the zert fittings were dry. I thought it was sort of a big deal. They did not. Go figure.
Staff was friendly and efficient. They are very good at their jobs. I would use them again
Joseph was very friendly and helpful and gave me a great value for my money. I would recommend all my friends to come to this store. Thank you so much!
Joe was fantastic start to finish. Excellent service. Highly recommend!
I called Jiffy Lube about 5 minutes prior to arriving to ask if they had time for an oil change (inconveniently i had to do this on the day we were moving houses so i was hoping it wouldn’t take forever) they said there were only 2 cars ahead and to come in. As soon as i got there i was greeted at my car, and the assistant manager (i think his name is Joe- super friendly with lots of tattoos) helped me right away. They worked on my car quickly and he also showed me levels they had checked indicating i would need other services soon. It was great that he gave me all the information i needed and explained what they can help with, but wasn’t overly pushy about selling me other services (which makes me extremely happy, there’s nothing more frustrating than having to come up with 10 different ways to tell someone “not today”) I trust his knowledge about cars- mine in particular because he has the same model at some point, and all of the other guys that work there were really friendly too and overall it was a great experience! I will definitely be back.
This is definitely our go-to place for oil change. They are fast, accurate and super helpful. Excellent customer service!
Everything about my visit was first class. I have never and wouldnt have ever took my c250 to Jiffy Lube had my finances hadnt been low. But I wouldnt haveever known how great they were along with their services. I was very satisfied with everything.
Ive been to the Forest Bend location in Arlington several times. All of the employees are courteous, patient and professional. Their work is excellent and I never feel like anyones trying to take advantage of me. The location is very well kept and safe.
Been using them for years. Very friendly and helpful. Always able to show me whats wrong when they say something needs fixing.
The drive over here was worth it!! They changed the oil, oil filter, and even fixed my license plate light for such a low price, and a timely manner! Definitely coming back!!!
I came in originally for a oil change and my cars battery ended up dying as I was pulling up. The associates there were SO helpful with helping me jump my car, giving me tips on next steps to get my battery taken care of and even helped me with my under carriage of my car that had been dragging the ground. EXCELLENT customer service! They need a raise 😉 and will definitely be coming back for my oil change and inspections in the future!
No complaints about the service or employees. Service is good, employees are great. However, since Jiffy Lube has changed ownership to Shell, the selection of available products has decreased to only Pennzoil products and the prices have increased. A synthetic oil change is now $100.00.
Typical scummy business practices. The guy upcharged me without telling me the normal price of an oil change and on the reciept it reads, I acknowledge notice and oral approval of an increase in the estimated price. For what? It was a standard oil change. Was the cap on too tight and someone hurt their finger?. Can always count on this location to try and tack on extra charges. I usually catch them. But not this time. Dont come here unaware of the general scam business practices.
Unbelievable service. Michael gave me the best service I’ve ever had at any oil and lube service company. Staff was more than accommodating. Made me a fresh cup of coffee and was out in 15 mins tops. If you need a great company to get your vehicle serviced, this is the place. Thanks Michael you’re awesome
This shout out is for Eric at the Arlington Jiffy Lube who took full responsibility for repairing a stud that broke when he was tightening lug nuts on a rear tire. It actually happened back in March and I had forgotten about it until last week. I went by and the manager asked me to bring it back on a day when Eric was working. I called ahead to let Eric know I was in my way and he guided me into the bay when I arrived. He got right to it and after a smile and elbow bump, I soon I was on my way. They did not charge me. It is because of Eric’s integrity and the customer-friendly attitude of everyone who works there that this Jiffy Lube will be my go-to place for future service. Thanks again guys!
I agree with Jazzy below. Great Team work at this place!!!
I came in at right at closing time on a holiday and I was able to get my oil changed, brake fluid changed and a fuel juel all for a great deal. They got me in and out quickly and were extremely friendly. Will definitely be going back here anytime I can. Thanks Joseph and Matt.
I’ve been here twice. Both times great service and cordial customer service. Was also discounted. Will return! Joe was excellent!
I have been to this location number of times to get cars serviced here and they are really awesome. My man Max is one of the better guys out there. He really went above and beyond to help me out today to get the alternator installed on my ladys vehicle. Did an excellent job and I highly recommend him. Hey Max, thanks again for your help today. Signed, Kam!!!
I came here a few months ago and just now getting my oil change somewhere else. Jiffy put my oil cap on soo tight that it broke off in my tank and now I have to buy a new one. I actually eatched the guy struggle on trying to take it off in the pit.. This place is too expensive and ended up costing me even more money down the road. I do not recommend this place.
Professional and prompt service every time!
Quick and efficient. friendly service
I am always attended to promptly, and anyone Ive ever encountered has been very courteous and professional!
Guys were friendly and service oriented
I have been to this location several times and they are typically courteous and thorough. Last time I went in for an oil change I needed a turn signal bulb replaced and that upset their routine. Took a long time to figure out how to get to the bulb. They finally replaced it but they left a flashlight under my hood, set my tire pressure way off, and generally didnt seem to know what they were doing. My advice, go there but check after them to make sure they dont forget to put in the fresh oil!
Way over priced is my only complaint service was good just price for oil change was way to expensive!
Went for state inspection. Nice guys. Would recommend.
The technicians are friendly, speedy, and knowledgeable. I can tell that they enjoyed their job.
Very quick service! Got my oil changed and tag light replaced by Joe got me in and out and on my way! Thanks guys👍
Michael took great care of me and the entire staff seemed very friendly. Went above and beyond on customer service and satisfaction. Highly recommend these guys to anyone!
I had no problem in past. But they changed my oil instead of inspection. But did inspection but didnt charge for oil change. Then did not pass inspection due to steering fluid leak. Went to Christian brothers and passed inspection and told have oil leak but couldnt tell from where because oil all over engine. Wont go back for inspections.
I have been going to this location for years with three different vehicles. Never had any problems/issues.
Excellent service in-and-out in 20 minutes.
I’ve been a repeat customer to this location since 2007 and would have say the current crew is the best I’ve seen.Nathan provided excellent service and was very helpful to guide me through the repairs of my vehicle. Nathan is honest, customer driven and committed to service.Chris is an awesome mechanic, very knowledgeable and trustworthy.I would recommend this location.
I only come to this Jiffy Lube. Joe and Austin were awesome!! Quick and professional. Highly recommend!
Joe is wonderful! Professional and super helpful—hooked me up with an awesome discount for headlight restoration 😄 safety first, right?
They did a great job changing oil and brake fluid. Stayed in car and was out in less than 30 minutes.
Good service. All staff was Willing to assist and worked in a timely manner
Great customer service. Very clean. Fast service. Great Team of workers.
Great prompt service! Everyone was upbeat and helpful. They were very thorough in explaining any repair needed or so soon to be needed.
Took my truck and my car to be serviced the same day. I was very pleased that Joe kept me informed. They did a nice job and I was very pleased. I certainly would recommend them to anyone.
I needed a new headlamp for my suburban. They got my car into the shop almost immediately and did the work quickly and at a fair price. They gave me a price before they started the work and it was an overall good experience.
These guys are always great! I never go anywhere else for oil changes. Theyre always transparent and very helpful.