Very good and prices are good also. Will keep going back to Gers because have always had good experience with them
They did great job and reasonable price
Special thanks to Luis, when everyone else failed to diagnose the issue on my honda civic. Been coming for over 5 years now and they do not disappoint their customers. I will be doing more business Gers auto..Highly recommended 👌,.thanks to everyone...who worked there.
I have a 1992 Buick road master I went to this place to get dual exhaust put on and it was horrible the worst Saturday of my life . Guys took all day to do the job . When my car was pulled off the lift I noticed a severe exhaust leak which made me have to come back to their shop multiple times and the job still wasn’t done correctly. Upon waiting on my car to be finished these guys had a crown royal bottle in the office and was pouring each other shots and they also had a case of corona beer sitting on the lift that my car was on . At the end of this I ended up having to take my car to a and b muffler and the driver side pipe was ran in correctly causing it to hit against the frame of my car So Please don’t use these guys and the boss and son is very rude treated me like I was nothing when I’m a customer.
Best price for alignments and the technicians are very professional
I have been a customer with them the last 4 yrs and overall I received good service but this last time I had the transmission done by them and reckon pinion done on my car and the service was not good I dont know if its because of staff change but my car was not fixed right the bolts was not put in correctly so we are driving and the steering wheel just messed up almost wreaking into another car while in Ms on our way to Atl and we live in Tx so far away from home when we come back from our trip which we had to get the car fixed in Ms in order to get home we take it to the to check it out the say they put. Put new parts on it and as soon as we get it out the shop it happens again and they want us to pay for it to be towed and take it to the Dallas location to get it fixed they messed up my car and now they wont pick it up or fix ot we paid 1200 for them to fix ot right and we shouldnt have to come out of pocket for them not doing there job right
Always busy, but that’s a good thing! 👍 great prices, customer service and their other locations are just as awesome!! Thank you guys for being honest and taking care of my vehicles!
Go to gers best peices and rates love customer service only complain parking lot a bit tight and small
Said they couldnt align my lowered Civic, even though they have aligned it when it was lower than it is now. Wasted an hour of my Friday evening by them not letting me know this earlier on. Do not recommend.
Great customer service and awesome ppl to work with
Terrific place for quick and painless alignment, with even a month cover so even if you slap on new wheels or lower your car. Come back within the month its free.
Best place around for alignments hands down. Best price, too.
Reasonable prices for repairs. All the guys are very professional. I go to them anytime I need a repair or even a oil change. Would recommend them anyone looking for a good place to take their car!
Please please do not come here. I came here for an alignment had to sit and wait and watch him joke and talk on the phone to someone and other employees... and I left with my car worse out of alignment. He didnt even align the rears like I asked and when I asked for them to fix it because my steering wheel is now turned sideways while driving straight he told me I needed to wait till tomorrow or wait 2 hours (even though they close in 1hour) because he wanted to work on another vehicle thats on a different lift. This is really Unprofessional and they do not know what they are doing. Now I have to go somewhere else and pay more to have my car fixed. DONT WASTE YOUR TIME PLEASE.
I took my car for an oil change, decided to do the next one at home. We tried removing the oil filter cap but it was extremely tight where it would not come off. Took it there the next the day to see if they could help me out since they were the last to touch my car. Well to my surprise they came back and told me that they had no idea how it got so tight and the only way to take it off was to break it and I would have to buy the part or my car was not going anywhere. Took it to another shop and they actually took it off.
At first, I had my doubts after glancing at past reviews for this place. I went in for an oil change. It was really inexpensive which is nice. I have been driving my car around for about a week since the oil change & there are no issues, no leaks, or anything. So far so good!
Just bought vehicle and noticed alignment wear so took it to Gers for their $25 alignment. After an inspection of the suspension I was told it needed inner tie rod ends, outer tie rod ends, upper control arms and lower ball joints for only $965. They said they would not be able to align it until this work was done. Took it to City Garage and Firestone for a second and third opinion. Neither of them found any concern with the front end parts. Had it aligned for $80 at Firestone. Since automotive diagnosis is some what subjective I will simply say that Gers is not concerned with repeat business. Their $25 alignment is too good to be true. BEWARE
Went for a alignment car has new struts new tie rods, new sway bar link, and i was told i needed new struts? Went for my car after being told it would only take an hour (2hours later) the guy handed me the keys and said sorry couldnt do it?...not cool God bless them.
I had a basic service done to my car (oil chang...”I had a basic service done to my car (oil change and tire patch). Adrian, the mechanic on duty, approached me after about 30 min. of waiting and said hes going to look at it. After about an hour, he came back and said theres nothing wrong with the tire. When he gave me the invoice (#49615), it showed a charge for the tire repair. The next morning, I checked to see if the tire is still fully inflated. To my disappointment, it was not and IT WAS MISSING A SCREW! When I ask Adrian about it, he said there was only 4. I told him I just put air in the tire before I drove to the shop and they were complete. I also told him that I find it strange that he never reported it the day I brought it in for repair. It would take another 2 hours for them to patch the hole I pointed out to them and still with one missing screw! AVOID THIS SHOP AT ALL COST!The same car above was brought in for re-service the same day to a shop across from Gers. While I was inquiring about lug nut replacement for the missing one, the shopkeeper noticed a piece of metal piercing near the edge of the problematic tire and TWO bolts destroyed! Now I have to find TWO replacement plus pay for the destroyed bolts! And have someone plug a second hole! The guy, Adrian, not only lied about the missing lug but also tried to sabotage a perfectly working minivan that my wife and kids use on their daily routines. Thank God these mishap was discovered before any serious harm can be done. In fairness to the other mechanics (those from the Dallas location). the problems were fixed as soon as they were discovered. This Adrian has to be fired for endangering the lives of my family! And I dont think I should have to pay for the additional repairs! Calling the attention of the shops owners...
This is a very professional affordable place.I have been there twice and the service was very quick and done right.Changed the whole muffler for $140 in 2 hours for my Nissan Sentra!!!I checked the feed back and the rates before I went there and the true is that this guys need to take 5/5.
If you prefer professional expertise and quality service then do not look here. Employees are unattentive, unhelpful, and unqualified for automobile repairs. Youll be better off driving your vehicle it into a ditch. You have been warned.
They suck. DO NOT GO HERE. THEY ARE CON ARTIST. They tried to charge me $1,015. And some of the things the man was saying need to be replaced was bogus. I had just got brand new parts. I recommend DK Repair. They are in the hood, but they are honest and professional people. On the corner of commerce and hampton road.
First time great service real good price
Horrible place took a long time to do my alignment and on top of that they told me my sway bar was messed up i told them the car is brand new nothing wrong with the car had always gotten alignment and never has someone told me my sway bar is jacked up came here do to it being closer but i regret stay away from this place beware!!!!!! Dont get fooled by the good reviews there paid horrible place took my car to another place they where able to do alignment just fine other shop that did it said there was nothing wrong with my car gers is a nasty liars saying my car was jacked up they would cost over 500 to fix to get my alignment done stay far from this place
The old fashioned SCAM repair shop is here. Stay away from this super tricky auto repair Gers Brake Aligment & Mufflers . They did silly job on my car s alignment and went wrong quickly. I brought my car back for warranty adjustment. They lift the car up and called me to look at my car s suspension system. They saying bushings are old and lower arms are losing and need to replace for the wheel alignment. I own car related business and immediately felt they are lying for tricky plot. They estimated freaking $580 for parts and labor! I bought my car to other service shop to check and confirmed nothing wrong with my car. I will report this evil shop to Better Business Bureau. To be careful specially for Mexican people because I saw simliar conversation in Spanish language and that customer was easily trust what they are saying.
Con artists. Called to verify that my alignment would be $25, the same as it has always been at the Dallas location. The guy who answered the phone said it was $75. I hung up and made the trip to Dallas.
Horrible Place, do not take your car there. I needed to get a Catalytic converter replaced he said I would need to leave my car one day and pick it up the next day my car has been here for almost 2 days and he still hadnt repaired it then he called and said both need to be repaired but my husband said no weve already had the diagnostic and bank one needs to be replaced. Never never agsin
Small shop but the guys here are very welcoming, they are always a big help every time I go in.
I came in for an estimate for a catacylic converter. He said $380 for the part, $180 for labor. AutoZone has the part for $180 and I found several shops who would do the work for $65-$75. I advise everyone do not go to this shop.
Don’t wanna work came today to get a alignment said they don’t do trucks my size and I sent my brother day befor with a bigger light and tires and did his ! Don’t recommend this place nothing but lazy folks !!!!!
Literally the worst shop! Dont go here!! First of all the wait time is super long and for the alignment they didnt even align it. Each corner of the car the camber was off and they didnt know how to fix it lol. Second, my exhaust. I had them do some exhaust work which they did a terrible job. Owner cut my bumper and messed it up, exhaust tips werent angled equally and then they didnt split the pipe correctly so I had an exhaust leak. Wasted close to $200 here and wont ever come back.
Very good mechanics good prices for their work.
Im went in to have a simple job done come to replace 02 sensors on my vehicle. My vehicle was running fine, starting 5fine and in general besides a few O2 sensor issues fine before I took it to them. Their counter person had even had to start my vehicle not long before that to run a emissions test and she said that my vehicle was running fine before. After they put it on the left and didnt work the vehicle was not starting, and it kept popping fuses for the crankshaft position sensor. Turns out that the wires had completely melted and it was shorting out. Now the first story was that they were nowhere near it then it turned into oh it was already crowded before we got to it and did any work, so no not only did I have to pay for the work for the O2 sensors which I already did before I found out that it wasnt running I then personally had to go out and buy a new part, and he told me the wrong part so then I had to go back personally and exchange it for the correct 1. They kept saying that it was messed up before they got it even though it had no problems or indication before they did any work. Furthermore after looking at the park they not only wood to do something for it to cause such a catastrophic failure but due to their incompetence for trying to diagnose the problem they very well could have set a fire within my cars engine I will never bring my vehicle back to this place and I will discourage any and everyone who asks my opinion on themDesired Resolution: RefundDesired OutcomeI want a refund, I not only payed to have the work done but I then had to pay for a part you broke.
My car was fixed very fast. A little on the expensive side but over all the service was quick and fast...
Fast service and friendly staff! All parts purchased come with lifetime warranty.
Great place! Bought a flowmaster and had it installed for the best price in DFW, and it only took 30 minutes.
Ive done business here for years. The only thing that lets me down is the lack of great customer service. Never had a problem with any repairs.
If i could give it a negative star i would. I brought my truck in for an alignment after replacing the front end bearings, bushings, ball joints, and sway bar links. This shop was referred to me from another reliable shop, so i ignored the negative reviews. I was told an alignment was $25, so i was happy it was cheap, only come to find out later after the job was done, thats for a PARTIAL alignment only (toe only, no camber). They didnt say that when i dropped it off. Ive never had anyone do a toe only alignment bc thats not aligned if the camber is off. During the day, they called and said both my outer and inner tie rods needed replacing, although i just replaced my outer tie rod ends, they said they couldnt warranty the work without it, i told em no, just align it. When i brought it to them, the camber was a little positive (top of wheel sticking out) on the passenger side but pretty good on the driver side. When i got the truck, the camber was way negative on both sides (tops of the tires slanting in) and the wheels were so outta align even my 10 yo daughter asked why they looked like that. With the inner tie rods needing replacement, there was only a half inch play, NOT ANYWHERE NEAR enough to do this, plus tie rods do not affect camber in my situation. I asked what happened, they then changed their story n said they tried to fix the camber, but it was adjusted out all the way, although i know this was not true bc i know what it looked like before as i has just replaced the upper control arms. Basically i feel they saw my truck as a piece of junk, and since they werent gonna get the inner tie rod job and didnt have to warranty the work, they did nothing except move the camber inward badly. If i could post pics before my work, after i did my work, then what it looked like after THEY DIDNT DO THEIR WORK, for those that dont know mechanics, youd get a very clear picture. Plus when i got my truck back, they had left greasey hand prints all over my steering wheel. DO NOT USE THESE GUYS!!! I TOLD THE SHOP THAT REFERRED ME TO THEM AND THEY APOLOGIZED AND SAID THEYD NEVER REFER ANYONE TO THEM AGAIN. Also, my gf had her alignment done there before this, they said she needed new tires, which she did, so they aligned her car, we just replaced the tires, and the car pulls to the right as it had before. Took it back n they said they werent gonna warranty the work bc we didnt replace the tires before it left the shop, again another shady sales scam, if theyd done the job correctly, if they they even did the job, the car wouldnt pull to the right with 2 brand new tires on the front (the rear tires were only 2 mos old). Do yourself a favor, GO SOMEWHERE ELSE, READ THE OTHER NEGATIVE REVIEWS, BELIEVE THE NEGATIVE REVIEWS.
Took lots of time for a difficult diagnosis. I was very pleased.
I just got the axle on my car fixed here and they were closed when I had to take them the part so they told me to leave in a certain spot and they would get it in the morning and they could have said it wasnt there but they got the part fixed my car the axle alignment and inspection for 130$ excellent experience I will never go anywhere else they are awesome people ans honest love these guys
Cheap but you get what you pay for. Pay for better... Its worth it.
Zero stars.. This place is horrible and they are slow. Big waste of time!!
Great Work!!!!! Heaven sent
They have always treated me good. Been going there for years.
Very very bad mechanic maybe not bring to this mechanic for fixing alignment here dont Anderson I bring my car for alignment and pay $400 he put more problem to my car
Left loose bolts on my control arm I have kids that ride in my truck and we couldve lost a wheel going 70 and when i called to tell them what happened all he did is ask if i had the reciept trash customer service and trash service in general DO NOT GO HERE!!!!
They are the worst people ever, bad job, no customer service..... Its scam, scammmmmmm
Decent alignment job
Get as far as you can away from this damn place.. they are some scam artist...
They work with me and wait after closing.
They took car of me good
Good
Not good service
Guy said itd be half an hour. Took 4 hours to get the tires aligned. Go somewhere else.
$25 alignments
Very kind
Super good price! Very friendly
Customer service is lousy. They do not comply with the service. I would not go back and I do not recommend itIt is the worst site for alignment and I went for a guarantee and they did not give me it because now I have to pay again for the same work that I suppose they never did. Bad management and very bad attitude of the manager unprofessional
They take a bit because there are many customers always but excellent service they give here
Excellent attention very good work the best and good guarantee in all unique in texas for their cars in general recommended 99%
With artists