That was so easy! Joe Berkowitz let us do our thing and find the right bed for us and then walked us through the specs and offerings. He gave us the best price and threw in delivery and a box spring.
Joe B. is the best! The customer service was excellent and we were extremely happy with our purchase. Highly recommend!
I had to purchase via telephone. The salesman was very knowledgeable on the mattress I selected. The delivery was on time and I received a call prior to the exact time of delivery. The gentlemen that delivered were professional, set everything up and took all of the shipping material with them when they left. A very professional operation. Oh, and I have been sleeping great every night since!! A++++++++++David K.
Joe B was so helpful. I think we found a good mattress! There were a lot of options and he explained the differences so well. Appreciate the help.
Very satisfied with my experience at Mattress Warehouse! The process was quick and informative. Joe answered all my questions and got me an amazing deal on a mattress. Couldn’t have asked for a better experience.
Jane was extremely helpful when helping us find the right mattress for us. She is extremely knowledgeable about the products and is able to help decipher your sleep style with a little help from their fancy mattress finder technology (whether solo or with a partner) and find the best fit. Also it’s nearly impossible to find THE pillow for you, but Jane managed to find what I believe will the the pillow of a lifetime. As soon as my head hit the fabric, I knew I had to have it.
Great experience. Jane was very knowledgeable and took the time for us to do the sleep assessment and to try out many mattresses. She was very knowledgeable about their stock and got us a good price as well. Delivery was fast, and professional! We are happy sleepers!
Joe was very helpful in us finding our new mattress. Easy!
Joe B. phenomenal service. Told him a ball park price, bed size, and that I wanted to be out in 20 min. We were all wrapped up 10.. very satisfied
We received VIP-like treatment from Joe B at the Ballston store this past weekend. His wealth of knowledge and infinite patience with our questions, lead us to the perfect mattress at a great price, which was delivered and set up today. So grateful for all his help. A+!
Highly recommend this place. My husband and I came here after shopping around with many different stores and were offered highly competitive price for a mattress. Joe was incredibly helpful and kind. We definitely recommend shopping for your mattress here.
Joe B was incredibly friendly and helpful. I needed a good mattress in a short turnaround time and he was very accommodating, knowledgeable and made sure I found the best deal. Would highly recommend this location for any mattress needs
Joe Berkowitz was very professional and helped me with my questions, and he was very knowledgeable.
I don’t do this very often, but The manager was excellent, informative, able and willing to answer all my questions, and not at all pushy. Gave me the information, made an offer, and gave me space to decide. I will 100% recommend this store (this location in particular) to whomever is looking for bed-related anything?
Joe gave us a very seamless transaction.Lots of options of our specific requirements and was in and out in no time.Great experience and service!!
Joe spent a lot time helping me find the right mattress, was very knowledgeable about the brands and features of the mattresses and gave me the time to try out the ones I liked. Was a pleasant experience and didn’t feel high-pressure.
Jane was hustling, running a two-person store all by herself, managing multiple customers at the same time and doing a great job! She even gave me a discount because I had been waiting a bit. Thank you Jane for the great service 🙂
I went to this location in search of a new pillow and worked with Jane and she was fantastic. She was super nice and friendly but not too pushy. Also very knowledgeable about what I wanted and what products would fit my needs. We tried out several pillows and she explained the differences and why one would be better than another for my body type and how I slept. Would definitely recommend.
Jim was so kind and helpful. He helped me pick the right bed for me and was incredibly patient. I am SO happy with my new bed.
Joe was very helpful in explaining the various types of mattresses and meeting my price point. Great price. He was very patient!
Great price. Quick service. Joe B was awesome.
Jane, store manager, was so nice and professional - it was such a pleasure to speak with her. I look forward to a continuing relationship as we mature our new non-profit organization. Thanks!
Great experience with Joe! Quick and easy experience and confident I got the best possible price on my Serta mattress. Highly recommend!
Wonderful customer service by Joe! Highly recommend here for mattress needs.
Great experience at this location. Muhammad was Knowledgeable, patient, and answered all questions. Excited to finally invest in a great mattress! Would recommend coming if you are in the market for a new mattress!
Joe was super friendly, professional and extremely helpful. Thank you so much for helping us find our new bed!
A very very nice welcome from Joe! Will definitely come back for other purchases.
Joe was very kind and knowledgeable. We got our mattress in no time.
I am new to the area and was worried about getting the right mattress and getting it delivered in time. Jane was extremely friendly and knowledgeable about all of the product and made the purchase as smooth as possible. I cannot recommend her services enough, as she followed all the safety protocols and was enjoyable to talk to. The delivery crew came the next day and set my bed up for me quicker than I have ever seen.
Had a great experience today working with Joe. Not pushy, responsive to our preferences, and once we made a decision the process was very fast and easy. They were able to deliver everything the very next day.
It is great place for shopping matrreses, thank you so much for Joe BErkowitz he was so helpful and considerate. Everyone should visit this place.
I loved my mattress Seally the sales person Joe Berkowitz was very helpful and kind to helped me to pick up right type of mattress for my need. Thank you Joe and I will recommend the store to all my friends.
Everything was smooth and easy. Mohammed helped guide me and gave me all my options without pressuring me into anything. The whole process was wonderful. Highly recommend if you are new to the area looking for a mattress with a good price.
Our sales person was Jane! She was extremely helpful courteous and professional. Thanks!
Excellent customer service. Joe B was extremely knowledgeable about the diverse mattresses and we found the one that was best suited for my sleeping needs.
I would go back to this location 10/10. I went in with 0 knowledge and they knew exactly what to do. I was in and out in about 30mins. Say hello to Joe!
Super helpful! Knew what we needed right away once we described what we were looking for. Can’t wait to sleep on our new mattress!
Mohammed helped us find a good deal on a great mattress. The whole process was quick, with several options and no pressure. We brought our young son along and the whole staff was friendly & patient.
I feel very lucky to visit here to get mattress!Very reasonable priceThank you Joe
Mohamed was very considerate and thoughtful and made the mattress buying process easy for us. He helped my wife and I pick out a mattress for ourselves and he helped our daughter choose a mattress as well. He took into account what each of us needed for a good nights sleep. It was a great purchase experience!
Jane was the absolute best! We found an amazing mattress that met all our needs and wants. She helped us get a great deal and made the entire process very easy.
Great overall experience! Joe made the process simple and quick!
Great customer service. Joe was patient and answered all my questions.
Great customer service! Muhammed took the time to carefully explain the variables of each mattress and helped us find the perfect one at an incredible deal! Highly recommend him and this Mattress Warehouse location.
Best experience Jane is amazing pleaze come see her ASAP! She’s the nicest person I’ve met in Virginia in a long time. If you need a bed GO GET IT!
Joe was great - professional and friendly and got the job done seamlessly!
Joe was super helpful and helped us find a mattress in our price range, thank you!!
The sales person was very nice and she was able to offer my wife and I a better price than we found on the internet.
Great service and experience! I would highly recommend to those looking for new mattresses. Mohammed was very helpful in this process.
Mohammed was of the utmost helpful and excellent customer service I have ever received. He went above and beyond to make sure I got all I wanted and more and all the while making it effortless and seamless. Thanks so much! Truly appreciate you
Had a great experience with Mohammed! He took his time, educated us, and we walked out with a super high quality mattress. Will definitely return to this location. A+.
Joe was very helpful with all questions and quickly got us the right mattress for the right price!
Mohamed was incredible - best mattress salesperson I’ve ever worked with. So patient; answered every question we had very knowledgeably, while also knowing when to give us space and time to think and test the mattresses. I regret ever going to other mattress stores when this one was right around the corner.
Jen is so professional and gives me excellent advice for my mattress!
Mohammed was great! Very quick service and he got me a great price. Showed me several mattresses and got me in and out within 30 minutes. And set up next day delivery for me. Highly recommend this place.
The customer service is great. Thanks joe and jane!
Thank you very much it was a pleasant experience
Fantastic customer service, an absolute pleasure to shop at! Couldnt recommend this place more.
Great service from Joe and awesome prices!
Go see Joe at Mattress Warehouse in Ballston. He stayed way after closing to help and make sure we found the bed we wanted.
Joe provided fast, efficient, and all around great service! Thanks for the help!
Mohammad was awesome! Really listened to us and made the mattress buying experience a joy.
Jane was fantastic. Very knowledgeable and no pressure.
Mohammed was so friendly and spent an hour and a half with us discussing all the pros and cons of all the different brands and mattresses. Very transparent and so helpful. I would definitely recommend this store!
Jane was awesome!! Thank you so much. If you’re in need of a bed, DEFINITELY go to this location. Jane was knowledgeable, understood what I needed and was quick and funny. Thanks again, Jane!
Mohammed was very helpful and we’re happy to have bought a mattress here! Great deal for an amazing Stearns and Foster! Thank you!
Jane is literally the best! Great service, efficient, and very fair price. We’ve now purchased two mattresses from here and will definitely be going back should we need anything in the future.
Joe B. was knowledgable, quick, efficient and fair.
Very friendly and knowledgeable … explains in details … very happy with the deal
Excellent experience! Highly recommend!
Jane was very helpful. She was able to help me find a perfect mattress for my new home. I recommend asking for her service.
Mohammad was wonderful, he gave us a good walkthrough through the store after we explained our preferences. His years of experience with mattresses was very helpful and helped us make a decision
Excellent experience with Mohamad. He helped us find the right firmness and features of a king size matress. The covid protocols were greatly appreciated. We selected a matress and got a quick delivery within 30 minutes. Highly recommend this location.
Mohammed was a breath of fresh air, dedicated to helping me find the solution for my back issues. He showed me many options and was very personable. Diane G
Very great customer service from Jane and very fast and efficient. Come here if u want parts for ur bed right away. Very affordable and detailed explanations of everything you want to buy. Stop buy and check this place out
Jane was very helpful. We recommend her! Pleased with our purchase. The turnaround time and delivery was efficient and quick. Thank you!
Great service. Our sales rep, Mohammad, was friendly and knowledgeable!
Excellent service. Thank you!
My wife & I just purchased a queen size mattress & box set. Mohammed was exceptional & very knowledgeable about the industry. We were very pleased with the service. Highly recommend.
We had to exchange our mattress after 5 years. Mohammed was excellent with the process. Highly recommend!
Joe gave me a great deal!
Joe is so knowledgeable and friendly!
Mohammed has the best customer service ever! He cares about how you feel and about the care of your body. He is reasonable and not pushy! Service is absolutely A-MAZING!!
Such a great experience here at this location! Bought a great queen mattress 2 years ago that we still love and are now upgrading to a king mattress with a new house. Mohammed was fabulous, assisting us with the bed match technology and talking us through the best decisions. He ensured we understood alignment and helped us find a mattress in our price range that fit both partners sleep preferences. Thanks again!
Mohammed was great and helped us find the mattress we wanted!
We went in today looking for a new king mattress. Mohammed got us started using the Bed Match system to narrow down our options to something that would best fit our needs. Mohammed was extremely knowledgeable and helpful. We were able to get everything we needed and were very happy with your experience! Highly recommend.
Muhammad helped us find the perfect mattress quickly and with expertise. Great selection with easy parking outside
Mohammed was very professional and helpful! Good at finding the right fit! Highly recommend
Mohammed was outstanding in using the bed match technology and traditional mattress shopping methods to assist me with finding a product that was the perfect fit. There was no pressure and he was patient and knowledgeable. I am a proud Ballston resident and will be recommending MW to all my neighbors! Thank you 🙏
Mohammad is the best! He helped me to find the perfect mattress and made sure I found the best one for my sleep position and preference. I highly recommend Mattress Warehouse and ask for Mohammed.
Joe was great, extremely helpful!!
Very helpful, made the difference going to the store and trying. Jane is great.
Very knowledgeable and friendly.
Excellent service from Joe.
I had a great experience buying two mattresses from Jane here. She took the time to point out things about how I sleep, and she introduced me to a number of different options for my two very different needs. From walking in to the store, all the way to the delivery, the experience was 5-star. I would highly recommend shopping here for your next mattress!!
I put a big investment for me to buy the Nectar Lush mattress.Mohamed provided a great customer service. Delivery was on time . I thought the lush mattress comes with 2 pillows ( I didn’t) witch is surprising cause the Nectar standard it does ( haft price of the lush mattress) so I called the store and I explained the issue to JANE the store manager she invited me to the store and I find out in fact that the Mattress it doesn’t come with 2 pillow . and here where the excellence of the customer service come to play, she offered me 2 great pillows and I had fun talking to her,she got the DNA of customer service 🙏
Great experience with Mohamed buying a mattress. We wanted to go in person rather than get something from online and he helped us every step of the way.
Worked with Mohammad; helped us try out the beds and pick which would be the best for us. Gave us a great price and no issues with delivery and setup. Awesome experience and an easy purchase!
Mohammed provided excellent customer service.