Ri
Rivas Auto Repair
1258 W Arkansas Ln j, Arlington, TX 76013, United States
Comments
Ch
Review №1

Sold me a car that had just had the computer reset so the check engine light was off before we drove it 30 miles it was on and it has been in the shop ever since. Clearly knew it had that light on since it was a gas tank cap light and there were 3 loose gas tank caps in the car it was obvious they had tried that to get the light off and it didnt work so they reset computer before we bought it. Light is still on after several thousand dollars worth of repair we still havent been able to drive the car since purchase.

Ri
Review №2

I have no idea who your buddy is Justin, but if he has problem with his car he should bring it back. We work with our customers until they are completely satisfied and offer a 30 day warranty on labor and parts installed by us and bought by us. Also if the parts were bought from any auto parts store some should have lifetime warranty so if he still wants to get his car fixed bring it by we will be happy to fix the the problem. Sincerely Rivas Auto Repair .

Ju
Review №3

Had a buddy go to them, Ripped him off for over $1000. Do not go to them unless you want to get RIPPED off and it actually came back in worse shape than it went in. Use at your own risk. Look elsewhere.

Ja
Review №4

They fixed my car a month ago havent had any problems at all works perfect. I loved it !! I highly recommend it to everyone one!!!

Ki
Review №5

DO NOT I repeat Do Not take your car to this shop. This man is very, very unprofessional. I contacted this shop on 01-19-2018. I informed him what kind of car I had and what the issue was. Even provided the coil he told me to bring the car in, he will look at it and let me know. I was at his shop on the same day st 11:30 a.m. He wasnt there so I had to call him. He said give him a minute because he was getting some lunch. I had a full day so didnt have time waiting for no one. He told me to leave my keys under the door and once he looked at it he would call me. By 6:45 p.m I realized I havent heard nothing from him. Very unprofessional I dont know if he got my keys or not. I call him he dont answer. Funny when I had my mom call he does answer. I reminded him what our conversation was, he talks over me calling me sweetie telling me he had a lot pf cars at the shop he didnt have a chance to get to mines. As a business owner keeping your word and communicating with customers should be at the top of the list. Definitely wont find that at this shop. He tells me he will fix my car tomorrow. I specifically explain to him I need my car tomorrow if you cant gix my car please notify me so I can pick my car up. His response ok sweetie Ill have it done for you definitely tomorrow. Saturday I had to call him because he sure didnt call me he was trying to tell me I needed all my spark plugs replaced until I told him I just replaced them still have the receipt in my car. I drive to his shop he tells me that he definitely will have my car done. I then again explained to him ok because Sunday I go back to work I need my car. His response, ok sweetie most definitely. I be honest to you. Needless to say I hear nothing else from him Saturday. So now I have to figure out how to get my car. So I leave the money with my mom because shes down the street from him and shes off on Sunday. I call him Sunday morning he nonchalantly tells me hes closed on Sunday yet my car been there since Friday. He must think Im dumb or dont understand English because he tells me he did the work but he cant get two screws undone. Truth is he did nothing not even tried to get the screws undone since Friday. Monday comes I have to take my rental back so Im without a car. My mom now has to be back to work. My mom also spoke to him on Sunday and told him the car has to be done before 10:00 a.m because thats the only time she can bring it. He didnt have my car done. My mom gives him the money for the repair because he said his wife and him would bring my car for free. I was suppose to have my car by the afternoon. This unprofessional dude never calls to get my address. So at 2:30 I call his cell he gives the phone to someone else to continue the games saying, oh were really busy right now well bring your car later. So finally I go off because now you have over $300 of my money and I still dont have my car. The dude tells me I need to calm down because theyre doing me a favor. That was funny this joke wouldve did me a favor by telling me he really dont like working on cats, hes never at the shop, hes not gonna have my car done and I should just not even waste my money or time on him that wouldve been a favor. So let me do yall a favor and let yall know dont give your money to this clown. My sister ended up having to get my car and when she got their she said other people was waiting for him and someone gave her my keys. Now just think if it was someone that I didnt know my keys went to because he sure didnt confirm anything with me

An
Review №6

Very Good service and I havent had any problems with my car.

Em
Review №7

Excellent service

Information
7 Comments
3.9 Rating
  • Address:1258 W Arkansas Ln j, Arlington, TX 76013, United States
  • Phone:+1 214-735-0226
Categories
  • Auto repair shop
Working hours
  • Monday:8:30AM–6:30PM
  • Tuesday:8:30AM–6:30PM
  • Wednesday:8:30AM–6:30PM
  • Thursday:8:30AM–6:30PM
  • Friday:8:30AM–6:30PM
  • Saturday:8:30AM–6:30PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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