Wow! π Super impressed with the work done and how they went above and beyond setting up the car rental and basically made this whole process easier. Also my car was returned with a full detail. Seriously I have been to a few other places and this was hands down the best experience. They have a customer for life. I still cant believe it.
Great service, just needed a little touch up on a few small scratches on our Honda CRV. They even did this at no charge which was not expected. We have used them before when our cars have been in an accident. Highly recommend their work and customer service.
They did great work on replacing our front bumper, and matched the replacement extremely well. The car was detailed and spotless, inside and outside, when we picked it up after only 2 days to get the work done. We couldnt tell that there had ever been any damage to our 10 year old car (except that it was a LOT cleaner). There were no upsells and, in fact, they were quite candid about not spending unnecessary money on the repairs. Very friendly and courteous staff. Would highly recommend!
I had a very positive experience with AV collision replacing the tailgate of my pickup truck. Superb workmanship, friendly and professional staff, great communication and the job was completed quickly. All this, and a professional level detailing job that left my truck looking as good as it did when I originally drove it off the dealers lot. I highly recommend this business.
Have brought 2 of my cars there and they always exceed expectations, are on time and their work is excellent. Donβt hesitate to bring your car there.
Great place to get your vehicle repaired. Customer service is unparalleled! Very pleasant to talk to and interact with. Definitely recommend Apple Valley Collison!
I was in a minor accident with rear end damage. I picked AV collision since they were local and a family owned business. I could not be more thrilled when I picked up the vehicle. The detail they paid in restoring the car was immaculate. The car looked brand new again with a nice showroom finish on a 5 year old vehicle. Would definitely recommend AV Collision to anyone looking to have body work repaired.
Awesome service. Very professional and kept informed throughout the whole process.
I took my 4Runner to AVC after hitting a deer. Travis was great through the entire process. Extremely professional, explained everything, and answered any questions I had. We picked it up today after having the entire drivers side repaired. It looks great and we were blown away to see the vehicle was entirely detailed inside and out. Would definitely recommend.
Repairs on doors were fine. One major thing is that the car came back with a dent on the trunk and scuffs on the bumper that 100% werenβt there previously. These damages arent covered obviously.
Very honest people .Do good work .I have used them several times.
No one ever likes bringing their crashed vehicles in for repairs. Its just a bummer!! However Apple Valley Collision Inc is one of the best in the area. Excellent service, excellent staff! Ya just cant go wrong at Apple Valley Collision.
Great, fast service. Nice people.
They did such a great job!!! They make the process so easy and go way above in customer service.
Made our car look like new in the end including and internal and external clean!
They did an excellent job on the repair and finished when promised. I would not hesitate to reccomend or use them again if needed as everyone I dealt with was great.
Got 2 cars of hail damage fix. They made it easy. Looks great! Very nice people
Kind and friendly are the words that come to mind when thinking about Apple Valley Collision
Great work, great communication (Travis)! I highly recommend this place!
Very helpful and pleasant employees. The outcome of service done there was really great!
EXCELLENT customer service!! My husband and his family have been using Apple Valley Collision for repairs since the mid 90s, and highly recommended this place to me when I needed a repair on my vehicle. So glad I went with them! Not only did they repair everything in a timely manner, my car was so nice and clean when I picked it up! Thank you so much!!
Great service! They take the stress out of dealing with a accident. They do a superb job and actually care and take pride in their work! They even give your vehicle back fully detailed! Its like seeing your car for the first time when you bought it. They work flawlessly with rental car companies as well! Great, great trusted company! This is the only place I will ever bring my vehicle in the future. Thank you for be a honest respectable company. Thanks again.
Iβve have been Apple Valley Collision twice and each time my car came out looking amazing. The people there are friendly and make sure your car is completed to your satisfaction. They are very respectful of your car and make sure they donβt leave a mess behind.They also wash and wax your car after each job, so your car is always looking great. I highly recommend Apple Valley Collision for any kind of auto body work.
The service was outstanding. I wish other businesses had the customer first motivation this group does. Every time I was in contact with them through the process of my repair was exceptional. Everyone was helpful and polite.
I have used Brian Anderson and his talented crew many times at Apple Valley Collision. Cant say enough positive things. Prompt, courteous, knowledgeable, honest, and above all THE VERY BEST RESULTS. These guys are the best of the best - BRAND NEW vehicle, including detailing, when you come to pick up your car. This is a family run business, where the family roots run deep in the community. They treat people right. HIGHLY RECOMMENDED!
We recently had an Acura worked on to replace the side panels and front bumper. We also had an Odyssey worked on years ago as well and that performed like it had been prior to the repair. They are a very customer friendly, professional, knowledgeable company and easy to work with. AV collision has consistently been very helpful and performed at the highest level. Upon picking up our cars, they were beautifully cleaned inside and out.
This is my experience with the best place I have ever taken my car...About 8 months ago I got into a fender bender and I took my car to Apple Valley Collision. My car was drivable so they set up an appointment for me to bring it back. But not before securing my bumper with zip ties for added safety. The appointment was a few weeks out as they were booked but I didnt mind waiting. And Im so glad I did!In addition to the insurance claim to fix the fender bender, I asked them to take a look and possibly fix my outer driver AND passenger door handles, as both were broken. I dont remember how much they were extra, but they were obviously reasonable as I went ahead and paid it. Then a lot faster than their quoted time, I had my car back looking brand spanking new and was I was finally able to get into my car without reaching in from the backseat. Overall I was so pleased with the whole experience that Im kind of ashamed I didnt write a review earlier.But this is where their service goes from A, to A+.Four days ago after leaving work I went to get into my car only to find the driver door handle was broken again! I tried a few times in anger and sadness to get it to open to no avail. A person walking past me to their own vehicle loudly exclaimed Ha! That sucks!... Thanks random person, I really didnt need that. But I got home and for the next few days I kept leaving my window cracked for easier access, which as we all know living in Minnesota, makes it a tad bit cold.Anyway, as I was explaining to my coworkers that my door handle was broken and how I had gotten it fixed not that long ago, one of my coworkers told me that I should take it back into Apple Valley Collision and see if they will fix it. So I made a call to them, and the nicest lady answered. She explained their lifetime warranty doesnt include overuse and normal wear and tear but that I should bring the car by anyway for a mechanic to take a look. She booked me for a quick appointment the next day and I geared up for battle. For what I thought would be a battle.I found my old paper work and noted the miles on my vehicle at the time and compared with the amount I had now. In 8 months I had put about 4,000 miles on my car; which is extremely low. I had my boyfriend meet me at the place as backup sternness and I was prepared to use the mileage as proof that my door handle was not overused as my car wasnt overused but all of this was utterly unnecessary.We got there and the same, friendly and also beautiful reception lady greeted us pleasantly and within a few minutes a mechanic came out and asked us what was going on. After explaining the basics, the guy (Im so sorry, I forget his name) took my car around to his garage. My boyfriend ended up leaving to go back to work, and within 10 minutes the mechanic came back and told me he was going to fix it! And it would only be another 15 minutes. As I waited patiently, the kind reception lady offered me some holiday fudge, which was a pretty nice added bonus. (I love fudge)When he brought my car back around he explained what happened and how he had not only fixed the door handle but reinforced it so it wouldnt happen again. AND he noticed my tire light was on in which he checked all my tires. He was all smiles when he explained this and made me feel like it wasnt an issue or bothersome at all.I had figured this would have gone one of two ways. The first in which they could have argued with me and made me pay to have it fixed again, in which I would have left not happy and probably not having my door fixed. Or the second where they fixed it and Id be so happy that Id want to leave a long winded ravishing review. I will always recommend this place any time someone asks me where to take their car, and in fact I already have. Thank you Apple Valley Collision for being kind and caring!You have earned a life long customer!
They did a great job fixing my truck. Work was done in a timely manner. Really happy.
I have a small business have about 18 cars for my employees to drive. Whenever I have needed body work done, I have always brought the cars to Apple Valley Collision. The personal touches, work completed on time, and great job done on all the repairs I have had there over the past 20 years make taking your car here a no-brainer. The last car I took here was for hail damage, and after the repair, you couldnt tell the car had ever been dented.
Awesome place to take your car.
Excellent Service! My truck came back looking like new. Brian and Corry always easy to deal with and provide prompt service. Would highly recommend!
I am so glad I was referred to this team. What a smooth and quick process. They had my vehicle done a day and half early and they did a beautiful job. Thank you so much!
Their work is outstanding. They pay attention to detail. Superb body work and paint matching. Kept us up-to-date on repair progress. Vehicle was ready when promised. It had been detailed and looked better than new. Whats not to like!
Excellent, quick, personable service! Looked like a brand new car both inside and out when I picked it up from getting repaired. They even did a little extra, outside of the area that was effected by the accident, and buffed out and polished up a large (very unattractive) scratch. Thanks, guys! Will definitely be coming to you guys for anything and everything pertaining to my vehicle in the future.
Great work, nice people... What more can you ask for
I paid for repairs to another vehicle that we bumped in a parking lot. The damage to our cars bumper was slight. The damage to the other vehicle is shown in the attached photo. The repair estimate was $823.When the vehicle was repaired and I was contacted for payment I was told by AV Collision that they found damage that they hadnt noticed in the original estimate. Then, when removing the part, they broke something, which added on time. The net result was that the original estimate increased the repair by more than 22% (total $1,007).When I questioned why such an increase, and after being told, was then told that an increase in an estimate happens 99% of the time. I think it sort of begs the question as to why they dont change their estimate policy, but then I guess they wouldnt get a much work if they were always the higher estimate. Not sure.Anyway, I believe that AV Collision has taken advantage of a situation. The fact that my vehicle didnt hit the other vehicle hard (was pulling into a parking spot and misjudged the clearance... my vehicle has paint on the bumper which can be buffed out) seems to support a theory that any damage, let along something unforeseen, would be difficult to miss. I can understand situations where there is a strong likelihood of hidden damage, but based on the circumstances and visible damage to both vehicles... questions seem legitimate.Something just doesnt feel right with the way this ended up, but based on what I read from other reviewers, my experience must be isolated.
Just had a small parking lot damage repaired by AV Collision. They did a very nice job. Quailty of work was terrific and performed in a timely manner for a very fair price. Another nice touch was the car exterior was washed and the interior vacuumed and cleaned. A very nice touch. I would recommend this firm for your auto body shop needs.
I just got my vehicle back from being fixed and I am VERY grateful that I choose to take it to Apple Valley Collision for repairs. They really went above and beyond than what was expected of them by helping me with my broken heating knob. And they cleaned my car out and vacuumed it! I had to double check that I had the right car! (Lol) I am humbled by their kindness and generosity. I will be going to them in the future for all of my collision repairs and recommending them to my friends and family for theirs! (Thank you so, so much AV Collision! You just made my day so much better!)
They did a great job repairing my car. They have fantastic customer service. They even went as far as to detail the inside of my car, which I was not expecting. They now have a new customer that will bring every one of their vehicles to Apple Valley Collision for body repairs.
Great place! Upfront and honest. Brian is absolutely wonderful. And they do AMAZING work! Definitely recommend this place.
They were helpful and professional on my auto claim. No problems.
They did a great job on the repair and were very easy to work with and great customer service. They also cleaned my vehicle completely and detailed it. Very impressed and have used them several times and always a great job.
They did a great job on my car and even cleaned it inside and out. Not expected but very welcome in the middle of a messy MN winter.
Great attention to details. Our car looks brand new again. Much better work then the previous auto body shop that I used.
The people at Apple Valley Collision are first rate! They did a super job fixing my vehicle, returning it looking fantastic inside and out. Thank you for the attention to detail!
Backed my car into a mailbox, resulting in a hug scratch across the entire rear door. I took my car to Apple Valley Collision and I am so glad I did! I got it back on a Friday (dropped it off Sunday night) and it looks brand new! The staff was super helpful with any questions I had throughout the process, and they even took care of some issues with my insurance. Should I ever need a body shop again, I know where Ill be going! Thanks again!
Friendly staff and honest workers. I know a lot of people are concerned with honesty when it comes to a place working on their car. This place told us about damage we didnt know about, even though they knew it meant we would scrap the car, and theyd lose business because of it.
Took my car in for repair. It took three days because of a holiday which I dont mind,because I got a rental. I would definitely take my car in for repair again if I have to. They even give you a car wash and vacuum. I was suprised!
Wayne-March 2012. Just had my 2004 Chevrolet van repaired due to a collision and need for new windshield. I needed the hood and drivers side door repaired. Not only was the work excellent but they were fast and courteous from start to finish. I will certainly take my body work back to this shop again. Outstanding!
WOW! I took my Honda Accord to AVC for side impact repair - the results were simply outstanding! The vehicle looks new with the body work smooth and the paint looks factory. The service and communication was second to none, the price was lower than expected, and to top it off the car was beautifully detailed when I picked it up.
Great service! Brian and the rest of the crew do an amazing job!
Recently, I had to bring my car in for a ding/scrape on my passenger side door. From the moment I contacted AVC, they were excellent. They were very professional, friendly and explained the entire process, in detail, to me. Id recommend this company to anyone especially after receiving my car back today. My passenger door looks brand new and they cleaned the inside/outside of my car too! Thank you thank you thank you!
They did a fantastic job with the bodywork at a good price. If thats all they did I wouldnt be posting this, but they also went above and beyond buy fully detail ing the inside of my car. Thats something that they didnt have to do at all but did it to go the extra mile. if and when I am in need of body work again. Theres no question I would return to them.
Richie was excellent when I took my car in for an estimate. He took the time to carefully explain what he was doing and how the process works. He submitted the estimate to the insurance company along with the pictures he took of the damage. I highly recommend Apple Valley Collision for any collision repairs.
Made my car beautiful again In the amount of time they said they would and they did a complimentary interior clean!!! Best car repair place!
My wife and daughters have all crunched their cars. The service philosophy of this business stands up to the test. They have wonderful customer service and repair work to be extremely proud of.
The customer service and workmanship was excellent! I will definitely recommend them in the future
They did an awesome job on my car! Great people with attention to detail.
Great family run business!! Excellent quality of work. Highly recommend!
Didnt had a chance to get car serviced as the cost estimated became beyond what I was expecting. But its nice to have the body shop near Daves towing place .. reduced the amount in terms of towing
Very easy to work with and my car looks immaculate after their work was completed!
Hope you dont have to go there, but if you forget are the ones to see.
Love small business and what they do here!
Quality repair to my new truck, great honest service. I would recommend them to my friends and family.
Customer service wasnt great. There was continual delays on the completion of my car but I had to keep calling in for updates.
Professional auto body/ windshield repair