This was my first time to the exchange and possibly my last. My wife and I had never been and thought we should check the box. It was nothing special...pretty close to any other exchange, but the Class 6 was inside and pretty empty. In there defense, it is a world wide supply chain issue so that could be the case. Seeing that the Fort Meade exchange is closer (and better in my opinion) just not worth the ride

Way better than Pax River Exchange. Uniform section is great they actually have multiple sizes and the staff seemed more knowledgeable.

Come here often for odds and ends. They have good things on clearance often. Very clean store and well organized. The commissary has a great selection of fresh fruits and vegetables

I want to express my gratitude to the employees of the mobile phones department. Eli and Undee helped me in activating new lines and choosing the best solution for me and my family. They were patient, friendly and always nice. They provided an outstanding support!

The credit card processing crashed during our $900 transaction, but still took the money from our debit card. They subsequently tried to run the purchase again and were declined (because the money was already gone from the account!) They have not yet, after more than 24 hours, allowed us to bring our purchase (a computer) home! This is credit card fraud, theft, and horrible business practice! Avoid doing business with them on large purchases until they can fix their system (which is reputedly subject to frequent crashes.) Tomorrow we go in with the police.

We just left the NEX at Annapolis. I was so disappointed. I took my daughter to get earrings, but the employee there (a female) completely ignored us, even after walking an inch away from her. Another couple walked-in and were quickly greeted with a hello. I dont want to speculate about what took place, but what a disgusting individual. I gave it two stars because the individuals in the commissary were so friendly.

For active duty, retired and reserve members of the military and authorized family members and DOD.Great selection and service. The store was stocked and very clean. (The ladies room was was exceptionally clean.) Three registers were open so no waiting in line. I found some great sales. I got a pair of New Balance running shoes on sale for $72.00 that were originally $119.00. Also purchased a 3 piece hardside luggage set for $70.00.I have been in many base exchange stores over the years and this definitely was one of the best. It takes over an hour for me to drive there, but it was certainly worth the trip.

Yesterday I went to nex to buy, I went in the company of my mom, we arrived at the register and the old woman, who attended was rude to us, I showed her my military ID since I am a military family (the things that I was going to They were mine so I was responsible for paying for my things), and she asked for my moms ID, my mom showed her ID, at the time of paying she tells me that I cannot buy and that I cannot pay either, and I I answered that because I couldnt pay or buy? if my mother and I had already shown him our military id! She insisted very rudely that I couldnt pay, and she said that my mom had to pay, my mom asked her again why I couldnt pay, if they were my things? And She continued ignoring us and saying that I couldnt pay. so my mom ended up paying for my things, just because the cashier didnt want me to pay! I called her superior and she did not say, nor did she do absolutely anything. nor did he apologize to us ..! I strongly disagree that the people who provide care to military or military family members are so rude and ill-mannered. I cant believe I showed my military ID and still the cashier wouldnt let me pay. she is very rude and disrespectful. that is the attention they provide to military families ???

My experience today was awesome! The staff is very knowledgeable, efficient and professional. Process was timely - in and out quickly.

Good holiday deals but dont bother with eating the Subway. Sweet tea is a hit or miss on being sweet. Some workers think its okay to handle food without washing their hands. It makes it pointless for them to wear gloves. Their disregard for sanitation is more than disturbing.

Convenient location. Easy to grab what you need. If youre into Navy Spirit gear they have a great assortment. Love being able to check out near the liquor as the people there are nice and hardly anyone uses that spot.

This place has a piece of everything you need. It is wheelchair accessible and spacious. The personnel are pleasant and extremely helpful. I appreciate this place because it makes me feel like they appreciate the service we gave!

One of my favorite military exchanges. Great selection of mens clothing but not so much on the womens side. Excellent prices and no sales taxes to boot.

I love shopping here. Great clothes, purses, household items and groceries are all exeptionally priced.

Nice place. Clean. Great selection. Uniform shop in the back. The only issue is they dont make nametapes there but they can order them. Other than that I got a whole uniform, stitched up and everything within 20 minutes.

NICE CLEAN ATMOSPHERE WITH RESPECTABLE PATRONS. I LIKED IT BECAUSE IT WAS SMALL AND NOT A LOT OF PEOPLE DURING THE WEEK.

Nice exchange, good selection for the size. Employees are all friendly except for a couple particularly unhelpful people in the tailor shop. Wish they had dry cleaning service. Barber shop almost always has a line. The optical shop seems to always be deserted, I think that space would be better used for a dry cleaner and/or expanded barber shop.

Im bias because I work here. 😊 I am also able to shop here because my husband is AD. However, as employees we really strive to give the best customer service possible. We do have some higher priced items and if you happen to find it cheaper in town let us know and depending on the store we can price match. Someone mentioned not having an automotive section, I promise we do. If you happen to come in again looking, let us know and well point you in the correct direction. Never be afraid to ask us for help because thats what we are there for.As an associate, I love being able to help our customers and being able to brighten someones day a little.As a customer, I love that most of the time Im treated no differently than any other customer. Associates are always helpful and polite.

Very well stocked Navy Exchange. You might be able to get everything you need from here. The staff here are well knowledgeable, some been there for more than 20 years. They have functional uniform section.

This is more a review of the barber shop as I sit here in disbelief once again. Its Sunday! You can get a good haircut here but it seems that management doesnt care about hiring barbers. On most weekend you can fine one person to cut hair! On the weekdays you can fine 2 or 3 here at a time. On top of this, they sometimes open late randomly with the only notice given is when you arrive to see a sign on the door. If you show up at 0830 when they open, you wont get into the chair until 0845 because (not all but of them) the employee are getting their at the same time. How can you be a barber but not work weekends? I have to say, if it wasnt for Lupe working here I wouldve giving up along time ago. Please hire more Barbers to cut hair and get rid of the ones who never want to work on the weekends!!!!!

The Navy Exchange is very well stocked with a wonderful variety of household items, clothing, gardening supplies, pet products, electronics and alcoholic beverages. The prices are very reasonable and the customer service is quite good--very helpful and friendly. I found a pet product for half of what I pay at the main pet department stores (Petco and Pet Smart). Clothes are a real bargain, too. The plants are also very competitively priced.

For quality merchandise and extraordinary prices, its an exceptional shopping experience. The sales associate, Joyce, was exceptional, too.

Decent selection I but JB Andrews has more.

This place was way bigger than I expected! They have a great variety!

Love it! Great products from toilet paper to designer clothes

For Military personnel only.Restrooms clean.Small food court with Subway and Panda Express.Commissary-grocery had everything you need and several choice options.Gas station across the street.NEX attached and besides uniforms, and a wall of military chest candy, there was a full range of family and household provisions.There was also a small section of tourist items, holiday decor, commissing/retirement gift wall with assistance for customized needs. Tremendous selection on sunglasses & handbags. I particularly liked that they had several small areas of specialized items such as, Bath & Body, Brighton, Kate Spade, Coach, Perfume Outlet, Bare Minerals, Clinique make up counters.It was like getting a mall in one building. Saving time and money!Customer service was well above excellent!Highly recommend! Let your military family take you! But them a gift!

Nice selection of a little bit of everything. Good prices. Friendly employees.

One of the better exchanges but Go Army Beat Navy

Prices not as great as they used to be. Smaller but very nice exchange. Staff members are great

This store is always well kept and there are hardly ever any lines. I went here two days before Christmas and didnt have to wait an hour in line to pay.

Small but good PX. Staff is very helpful. Good gas prices. Crowded on wkends!

Great prices and great brand name merchandise

A good amount of stock in a small store. Newer and clean, well layed out. Staff were nice and busy upkeeping the store. The only quirk was the electronics dept. Who is going to buy 3 year old electronic devices at prices from 3 years ago? Do your homework before considering anything from that section. I have seen this before at the PX but usually only a year.

Love this place. People are friendly, store is always incredibly well stocked and clean.

Love being a son of a veteran Navy sailor, because it allows you access to some of the nicest places on earth, that being Naval bases. A wonderful exchange.

Modern clean exchange. Easy to access and has a decent selection despite being a smaller exchange relative to modern exchanges.

Newly opened, good parking and prices. Not really located in the best area for everyone to get to, kind of hidden away. Seems empty most of the time.

Awesome experience. They had everything Id probably need from a Walmart.

Excellent shopping! All items we bought today were below outside retail...and no tax! Cashier opened another register so we didnt have to wait. Thank you, NEX!

People are very friendly, the store is clean and prices good.

So convenient. Never long lines. Pleasant helpful staff.

Best alcohol pricing of the military exchanges.

Very impressive complex with helpful and polite people always walking around so you were never lost or confused

Limited selection, but good prices and friendly staff

Wow, this place is amazing, I guess its a military establishment, I stopp by to eat, I had my sandwiches from Subway, there are two big stores, and other restaurants but Im not sure. The area is very clean.

Not much to add. Not as cheap as Walmart or Target (even with no tax), but convenient.EDIT: The worst barber shop, ever! People are super nice but their schedule is never accurate; never have enough people cutting hair. Always one barber but a billion people waiting. So even though they say they close at 1700, theyll close early if that have people waiting. Not reliable...

Efficient friendly service. A stand out location for Navy Fed.

As USN Exchange stores go this is a nice one, recently rebuilt, the new store is bigger and offers a better selection of the usual department store like merchandise options including apparel, an outdoor section, electronics department, and a decent uniform section.

Good selection, staff is very helpful. Tailor was able to get alterations done overnight in a emergency.

Modern and clean. Nice selection of clothing

Great prices for military and their family members.

A small exchange but well stocked

We need to have more people visually on the floor so that customers could ask questions

Amongst Navy Exchanges, this one is not particularly well set up or organized, it doesnt seem that well stocked either, and its difficult to find. It also no longer has a tailor to do fittings and alterations on uniform items. You might as well go to Bethesda. The upside to this NEX is that it never seems to be all that busy, owing to the above perhaps.

The tailor is good and pretty fast with uniform items, but the fact that this is one of the two larger NEX in the area and they dont provide dry cleaning is kind of off putting. I have to drive far just to take my uniforms to any of the NEX in the DMV area and there is an issue out of most of them. Washington navy yard tailor is never there, Annapolis doesnt have one and Bethesda is an our drive. The other branches exchanges are not open on the weekends and its quite frustrating when you arrive at a larger NEX and have waited for 15 minutes, unpacked your uniforms and then told that there is no dry cleaning service at this location.

Nice sized compared to others and the folks working there are cheerful and helpful.

Great facility for our service men and women.

Great exchange for military personnel. great prices and has all the bear necessities

Things you but are a big higher priced than i am used to, but its big and people nice

Good inventory great customer service

Not too bad. Wish they had more clearance.

They need LARGE NUMBERS on the buildings. I rode past the place I was going to three times. Ugg.

Great environment. Safe and quick access just just about anything.

Great but must be or have been a member of armed forces or spouce.

Good Navy Exchange. Well stocked with a wide variety of items.

Nice store friendly staff.

Well stocked for a smaller exchange. Their buyers are definitely keyed in to local expectations- Helly Hansen raincoats, Brooks Brothers, Vineyard Vines, RL, and year round boat shoes.

If you can use it(being a military dependent, retired military or active duty military) they have the best prices and service.

Out of the way PX has some hard to find items due to i guess low trafficwomens shoes size 11 more than usual. store also VERY clean which was nice.

The gas station and food court is accessible to the general public, unlike the Navy exchange industrial goods and grocery store which is only open to military.

Wonderful place to shop. Great prices and selection.

Amazing store with so many high quality items.

Tax free but not always the lowest price so shop around. Also willing to price match.

They have only two food place in the food court. One subway staff was very slow making subs and the other jaf a bad attitude.

Very nice place to shop

Exactly what you expect from a NED, the electronic section is just meh, but its a nice store and pretty clean too.

Excellent clothings to pick from...my wife was happy with the selections i picked for her.

Super clean and neat! Decent prices too!

Knowledgeable staff was able to provide guidance on uniform sizing.

Pleasant shopping in a well laid out shopping plan.

Pretty sizeable store, great gaming laptop selection for the gamers out there.

Great selection of products and good prices.

Great service, friendly cashiers, barber and restroom. ＼(^o^)／

Much nicer than Ft. Meade. Small, but quality selection and friendly service.

This is a neat little exchange we were glad to find while we were at Annapolis. Thanks, Navy!

Amazing store. Great brands and buys.

Great place, good prices and I always find what I need.

Higher quality products than the Px and more sales more often.

The new exchange is lovely, a much needed renovation and always great deals and friendly helpful staff.

Great sales, everyone takes pride in customer service.

Huge store, great selection!

Nice place to shop eat bank

Has pretty much anything you could be looking for.

Always clean, never too busy.

Friendly and helpful staff! The Nex/Commissary were both clean and had plenty of options

He has the greatest selection of furniture. I find something every time I stop by!

Great commissary with a wide selection of products.

Class Six inside and sales galore. Enjoyed shopping here.

Reminds me of a Target but with better prices and friendlier staff.

New, clean, huge, well-stocked, friendly service.