Worked with Phil. He was great. Top notch customer service, informative, very knowledgeable. Chris the Used sales manager is also awesome and very accommodating. Purchased a car, there were a few dings on the exterior along side some interior tears. I wasn’t happy with the car. But they went above and beyond (fixed all the damages ) in order to make me a happy customer, I also got a great deal. Typically car sales is a shady business, but not at sheehy !

Well, what can I say!?! Bryan Shannon hooked me up! I was originally looking for a RC350 but the deal didn’t work out for me and I left the dealership. The next day he sent an email with a profile for a RC300. It was perfect. I appreciate everything he did for me. He didn’t forget about me and my difficult self. Kudos to him!

The service dept. Is top notch. Check in and out are fast and efficient. The reps are super friendly and knowledgeable. The loaner cars, free car wash and interweb-based payment are much appreciated. Bear in mind that dealer service can cost more than your fix anything Joe Down the Street. Lexus stands behind their work and will get it right whereas Joe may not be able to do so.

I have inquired about several cars. Beginning response time from the salesmen was great but declined quickly. Then when the responses happen, its the same repeated answers. Guess they dont need any new business.

Major issue yesterday with getting brake work done. The work was not completed due to 1 service rep who did not have attention to detail or follow through. After a brutally frank discussion, on my part to the service manager, it was resolved the next day. They admitted they dropped the ball and did make it right. I hope the service rep is retrained so it doesnt happen again. The technician(s) who actually did the work are not to blame for the debacle and did great a great job. I will most likely return but will on guard. Have a great day!

Found the car online. We drove from the Pittsburgh, Pa area. A long drive but well worth it. The car was exactly what my husband was looking for. You made my husbands dream come true. You all made the process quick and easy. Thank you so very much. I highly recommend your dealership.

Extremely professional and streamlined process to buy a vehicle. From my interactions with the sales consultant (Ryan Wiegand) to the purchase, everything was polite, open and efficient. The entire purchase process was conducted online and I spent 15 minutes at the dealership to pick up my vehicle. Thank you for a painless process.

Rusha was amazing from the beginning to the end. She was very helpful and responsive. Her personality is warm and receptive. I will definitely work with her again!!!!

They take great care of my Lexy. Ask for Jimmy. He is the best!

Best dealership in the business, great prices and they treat you like family.

Regular routine maintenance. But as always excellent customer service. Also of note Covid safety protocols in place.

SALES person very courteous. Explain everything, didnt try to stealOn the deal.200% trust

I genuinely wish that I could leave a better review, but after over a year without resolution, we chose to leave Sheehy Lexus and got rid of our Lexus entirely. The purchasing experience was great, but unfortunately that’s where our excellent customer service experience ended.There were numerous calls, emails, texts, etc. between my wife and I, our sales rep (Jason Kulp) and the administrative staff at Sheehy Lexus regarding the problems surrounding the registration of our brand new vehicle. Each time, we were met with a different reason why it wasn’t completed. At first it was COVID-related which was understandable. Then it was the MVA. Eventually, it was “the system” and the blame was passed to us as the customer once I assume they just got tired of dealing with it. We were told that there must be something flagged in the system at the MVA and that there was nothing they could do. The problem with that explanation - in the time that it took for them to come to that conclusion, we had purchased and registered three other vehicles with the state of Maryland. I strongly suspect that the paperwork was filed incorrectly and they didn’t want to invest any more time or money into the issue. Regardless of the reasoning, we were left with an unregistered vehicle and a support staff that had gone completely silent.Even with the shortcomings in customer service, I reached back out to Jason Kulp in an attempt to purchase a new SUV for our growing family as we truly did enjoy our Lexus. My correspondence was never returned and at that point we made the decision to move to a different brand entirely.Great vehicles. Terrible customer service.

To Ryan Wiegand, I would like to express my appreciation for the excellent customer service I received when I visited Sheehy Lexus of Annapolis. I want to thank you Ryan for your time and consideration in helping me make my decision to purchase the Lexus Rx350 much more deserving on that day. You were very knowledgeable about all the bells and whistles and seemed genuinely interested in helping me find the car of my dream rather than just being focus on making a quick sale. Because of your efforts, I was able to find the car I wanted, and I am very satisfied with my purchase. I will definitely recommend Sheehy Lexus of Annapolis to others and to all the staff at Sheehy Lexus, know that your efforts did not go unnoticed. You have put together a great team here that makes customers feel respected and valued.Best regards, Ms. Jones

My Salesman was Ryan Wiegand and he was wonderful. The staff helping me was great too. This is my first Lexus and Im Happy.

Ryan W. was a pleasure to work with! The entire transaction from start to finish went very smoothly for me. Ryan was very accommodating and mindful of my schedule. Thank you for making whats usually a stressful transaction, so effortless!

Great dealer. Have always gotten fantastic service and always treated like a valued customer.

5 stars isn’t enough! The customer service from Ryan Wiegand of Sheehy Lexus of Annapolis was nothing short of amazing. This was my first car purchase and Ryan went above and beyond every step of the way.

Sheehy Lexus of Annapolis was a delight to work with. Ryan Wiegand, our salesman was pleasant, knowledgeable, and made the purchase of our first Lexus a most pleasant experience.

I’m 70 years old and have bought a lot of cars in my life. My sheehy experience was the best in my life. My salesman, George Queen, was knowledgeable, not high pressure, and met my every request. Rachel, in finance, was great too. Tyler, delivered the car to my house, 45 miles from the dealer, and stayed with me until I totally understood the car. Sheehy is great!

Great experience buy a car with Mike Bowen at Sheehy Lexus of Annapolis. Admittedly I walked in knowing which car I wanted, but Mike made it super easy and convenient to get behind the wheel and take a test drive while not applying the least bit of pressure. It was an easy decision to trade my older Lexus in for this new, spectacular IS350F, and I dont doubt my decision a bit. We processed everything very quickly, considering how long it usually takes to buy a new car, and the whole event was painless (sans the inevitable car payment). I even got a sweet picture of me and my car with a red bow on top. Definitely a win! And this was not the first time wed worked with Sheehy, who did a miraculous engine job on my Lexus about 8 years ago. Bravo! Do go to this dealership! Youll be glad you did.

Chris List... One of Sheehys sales managers. Need I say more? Chris understood my needs in finding an lx570. Once the vehicle was located and agreed upon, Chris went to extraordinary lengths & ensured an exemplary delivery. No details were missed or unattended to. I have bought many cars in life but their service can be described as second to none. Chris made it much more than a commodity purchase experience and thats the key to winning the business with service.

It had to be perhaps the busiest sales season when I arrived at Sheehy Lexus dealership just before the new year. But the friendliness and attention were genuine. Within moments sales associate Phil Marcheso extended not only a warm welcome but a sincere interest in making my visit a productive one.Whether I was ‘just looking’, fact finding, or maybe even had a specific purchase in mind— he discerned my reason for the visit and provided not just an answer to questions but also a respect and distancing at precisely the times I needed to process information he shared.The result of this positive treatment left me feeling valued and certainly added to idea I had that I just might be making a Lexus my new car.In fact, I was definitely trading in and ready to purchase— but it was going to be a vehicle I looked at earlier that day at another dealership, or “let’s just see about a Lexus “.The reputation of Lexus alone could compel one to purchase. But the treatment at the dealership, specifically by Phil, was the deciding factor.

Sheehy Lexus of Annapolis, Errol McLaurin (Sales) and team were fantastic! We purchased a 2020 Ford Explorer ST, a recent trade-in to the dealership and we couldnt be more pleased. The team at Sheehy treated us like royalty and made sure the vehicle was pristine. Financing was painless with their no-haggle policy. Sheehy has earned our business and we are happy to give them our highest recommendation!

My salesperson, Kelvin Burston, was phenomenal. I was able to purchase a new car in the middle of the pandemic comfortably. The process went smoothly and the sales team was very knowledgeable about the product. Doug King greeted us to introduce himself and extend salutations. We were able to test drive the vehicle and get a feel for the car I was purchasing. Overall, I would recommend this dealership to anyone looking to purchase a vehicle. The facility was clean, sanitized and welcoming. The staff was friendly and knowledgeable. Why would you go anywhere else?

This is the best ever.Sheehy Lexus was the most helpful as my car (NX) has a recall. They have arranged a rental car for us go on vacation and Lexus is taking care of everything.Gives me complete confidence in Sheehy Lexus. My car will be repaired on my return. The parts are on order.

Loved our salesman Ryan Wiegand who was wonderful to work with to find everything we needed for our new car! The car is beautiful!

I’m loving my new Lexus RX 350 SUV!! It was definitely worth the one hour drive to Annapolis for the best price, customer experience and top notch customer service at the dealership. Newton Gentry is my new contact for all things LEXUS! Thank you! :)

Great experience, friendly staff, nice facility, great loaner!

Kelvin, Doug, and Calvin were great to me!!! They worked fast got me what I wanted and made sure everything was right... I love my truck and will never go back to anything but a Lexus it rides so smooth... Thanks Sheehy!!👍😘. A special shot out to Kelvin Burtson I wore him out for 3 weeks before I purchased and after he has been patient and caring during this process and for that he over exceeded expectations. He did his job!

I had a great experience with the dealership. Great customer service from Newton and the crew every time I interacted with them. He made the car buying experience quick and easy! Thank you for making this a smooth process!

Great place? People were so nice and they have a awesome waiting room for customers.

My sales rep, Newton, was wonderful. In addition to his cheerful personality, he made sure everything went smoothly. He’s been readily available since the sale for any further questions Shawn, in finance, made a potentially long process very easy as well. Highly recommend this dealership. Love my car!

Master Certified Sales Consultant Mr. Richard Lunz took the time to make us feel special. Will be dealing with him during our purchase.

Greatest experience ever!! Errol and the Lexus of Annapolis family treated me like royalty. In and out in less than an hour and gave me a great deal plus an extended 100,000 mile warranty..all my future Lexus purchases will come from these guys..not to mention I live in Richmond VA. I’ll travel for the experience.

Excellent experience! Superb attention to client detail.

Joe in the service department was great.

Great customer service.

Nothing short of the best car buying experience anyone could have. No matter who you are or what you’re purchasing they treat you like royalty. Newton, thank you for another amazing car buying experience. Also, big shout out to Calvin and Chris List.P.S. they sprinkled a little something extra on top because I serve in the military#AirForceReservesisstillthemilitary

We had an awesome experience and Phil was top notch. The whole car buying experience was made simple! There is only one place I will go to get my cars for years to come. Thanks to Lexus of Annapolis and Phil!

I purchased a 2017 Hyundai Elantra for my daughter as a first vehicle on 5/15/2021 and my salesman Calvin was very helpful, but then things went downhill from there. We came by to pick up the vehicle and it had scuffs,scrapes, and large scratches along the vehicle. I definitely understand its a pre-owned vehicle, but theres a certain expectation and experience when purchasing a vehicle from a lexus dealership, especially since I have purchased a vehicle and referred friends and family as well. The GM Bryan did address the issue, but then the finance manager issued tags and title work in my daughter and sisters name when it should have been my daughter and I. I spoke directly with the finance manager and she issued a new set of temporary tags and ensured me that she would make the correction. Now fast forward to 6/7/2021 and I just received the new set of tags in the mail and the correction has not been made. I previously expressed to the finance manager the liability concerns that because my daughter is a new provisional driver and if she was to get into an incident God forbid the legal ramifications would be enormous. Ill continue to follow up with the dealership and update postUpdate on post from a couple of weeks ago. My daughters title has arrived and my sister name is on the title when she was not included in the purchase of the vehicle. Unfortunately this is a huge error and understanding this is a legal document I have file complaint with FTC.

Our experience with Philip Marcheso at Sheehy Lexus of Annapolis was amazing. He was very knowledgeable and easy to work with. Everyone in the dealership was extremely nice and helpful.

I am extremely impressed. I have never spent such a short time at a dealership.I worked with Phillip and Rachel. Very direct, no unnecessary nonsense and I left with an RX 350 that I absolutely love.I wholeheartedly recommend this dealership.

I am very happy with the purchase. Ryan was an exceptional selfless person. He was knowledgeable about the product and seem to care for the customer. I would not hesitate to return for another purchase look at a later date.

It was a great experience dealing with Mike Bowen and his team! He was the first to respond from many dealerships I talked to and eventually gave the best offer. They made sure that customer satisfaction is a priority and they make it happen. Thank you!

I just bought my second car from Ryan Wiegand from Sheehy Lexus of Annapolis and strongly recommend him to anyone considering a Lexus.Ryans knowledge of the cars, his attention to detail and just the highest level of customer service you can ask for makes him the best person to buy a car from. Great cars- amazing service. Could not say enough.

Excellent Customer Service!Mr. Kelvin Burston, Sales & Leasing Consultant, and Mr. Dough King, Sales Manager, made the purchasing process a very comfortable experience. Mr. Burton is a 5 star employee with great knowledge of the Lexus products. I will definitely recommend family and friends.

Salesman Kelvin was super nice, patience and very knowledgeable. He answered all of my questions and stayed with me the entire time to ensure I had everything I needed. I would definitely recommend Kelvin if you are looking for a vehicle. I appreciate all he did to help me out!

My experience with Sheehy Lexus of Annapolis was pleasant and second to none! My salesman, Ryan Wiegand went above and BEYOND exceeding my expectations and satisfaction!! Thanks again Ryan!!!

Edit: We bought a second car and Ryan Wiegand was fantastic to work with! Still great all around. Very happy, still a 5 star experience.The best car buying experience Ive ever had. Jamal Allen was a true professional through my entire research, test drive, negotiating, and purchasing experience. He was always fast to answer my emails and and especially my many texts, as we worked to get the vehicle and price exactly what I was looking for. Completely pressure free, Jamal added his humor and knowledge to the shopping experience. Look at the picture of my RX 350 with a bow on it! This was fun, and the best part was that I got a great deal on a great car. I shopped around a lot, but this was the best deal and the best sales person to work with.My finance manager was Shawn Olsen. He also showed great interest in answering all of my questions, running all of the numbers I needed, and had great patience through my many questions as we discussed my options of financing or leasing. No high pressure sales. None. Just good information and a high tech touch table which helped me feel informed throughout the process.What a great, stress free experience. This is what all car buying should be like.

I purchased a beautiful, well maintained, reliable vehicle from Sheehy Lexus Annapolis. Mint condition, professionally detailed inside and out, no hack or patch work, or condition manipulation. The team, my salesman Newton, and the finance manager were extremely professional, no pressure, stress free, and honest to deal with. The dealership is extremely comfortable and accomodating, and well worth the drive - a highly recommended dealership to do business with. Thank you

My sales person Newton Gentry was outstanding. He presented multiple options to me on my SUV. I had a budget and he was able to put me in a RX 350. He was patient and answered all questions. I normally purchase a certified lexus but Newton was able to get me in a new 2020. Newton also took the time to explain all of the technical features on the RX 350. LUV Sheehy Lexus of Annapolis and will remain a loyal customer.customer.

The best car buying experience to date!

Service is great. People are very nice.Enjoy going there for car service. l brought my car there. lt is a 45 minute drive from my home. I have other Lexus dealers in my area but Sheehy personnel are exceptional in their service to the customer. l will get my next car there when time comes.

Superior Sales Rep! Kelvin Burston recently sold me my new ES350. Even with all my zillion questions and indecisiveness at times, he was thorough and patient. His knowledge and professionalism shined. He assisted me with step through the process. I would refer him to anyone that I know thats looking for a top notch salesman. Hes definitely 5 stars!!!!

Kelvin Burston and his manager, Doug King, were very professional in their dealings with me. Both know how to communicate with potential customers. Utmost consideration was extended to me. I entered their dealership for the purpose of window shopping. I finalized the deal on a 2021 model in part due to their convincing sales pitch.

Ryan Wiegand is a top notch professional sales consultant. He gave superior customer service. I received a good offer on my trade (previous sales consultants at other dealership did not) I am extremely satisfied with the price I paid for my CPO purchase. Finance Manager Shawn Olsen was very helpful in explaining optional warranties. I really respect both men for not using pressure tactics to make a sale. I had to pinch myself as I rode home in my 2017 Lexus RX 350. It’s worth a visit to Sheehy Lexus of Annapolis you will not be disappointed. Tell Ryan Belinda highly recommended him.

I had a great experience today buying a 2020 RX350! Ryan Wiegand was extremely helpful and easygoing. He made the process simple and enjoyable. Shawn Olsen very personable and concise when explaining the financial info.

From start to finish I had the best customer experience with Kelvin Burston and Doug King. This is the 3rd vehicle our family has purchased and I will continue to go back. I highly recommend Sheehy Lexus. Thanks for the friendly and professional service each and every time!!

I did most of process with Newton and he answered every question and handled any issue I had right then and there. He was very patient with me and made sure I got the vehicle that was the best fit for me. Complete professional from start to finish. Lexus of Annapolis takes care of their customers

Ryan W made the entire process from test driving to delivery of our new Lexus simple and stress free. He was very professional, responsive, attentive and very knowledgeable of the vehicle. We couldn’t have asked for a better salesman. Thank you Ryan, Paul and the entire Sheehy Family. You have won our business and highly recommend Ryan to anyone in market for a new Lexus.

My experience at Sheehy Lexus of Annapolis has always been a great experience. This is the second time I have purchased a SUV from my amazing Sales specialist Ryan Wiegand. His knowledge, patience and professionalism makes him a great asset to this dealership. All of the staff are very friendly and professional. I also enjoyed my experience with Rachel the Finance Manager. This is a very nice, calm and relaxing environment and you will have an amazing experience from start to finish. If you are in the market for a Lexus, I would highly recommend that you visit this dealership. You will definitely leave as a very happy customer and they will definately treat you like your part of their family. Thank you to Lexus of Annapolis for another great experience!

Wonderful experience with Newton and Shawn! They really do everything to make the car buying purchase easy and stress free! I appreciate the whole Sheehy crew and will return in the future.

This review is for Christ List and Rachel Smith of Sheehy Lexus.I used my banks auto buying program and I saw the vehicle I wanted. I was contacted by a salesperson and it started well. However, he didnt reply to my text or phone call for an hour. So I decided to contact the dealership directly and I spoke to Chris List, manager. He was prompt in replying and assisted me every step of the way. Whatever I asked (mostly photos for verification), it was done! I purchased my car online and it was delivered in California! The three-hour difference did not hinder Chris from assisting me. He even helped me with a tire issue I had when the car was delivered. Rachel scheduled the signing and we were done in less than 30 minutes. I was not forced or coerced to purchase extended warranties but informed. Thank you so much for the positive experience.

Amazing service! Kelvin was extremely helpful and made sure that I found the perfect Lexus! Highly recommended. Thank you all so much!

Fantastic experience! Jason and Jayson are great! extremely professional and efficient! I highly recommend this dealership to anyone looking to purchase a new car.

Kelvin was Super Nice, patient and very Knowledgeable. He helped answer all of our questions, stayed with us the entire time while helping my son purchase his very first car. I would definitely recommend working with him when looking for a vehicle. We appreciate all you did to help his out.

I couldnt believe how smooth and easy Lexus made buying a car. I went in to look at a vehicle for my wife who wasnt present and Lexus drove the vehicle and paper to my wife....wow! My sales rep Newton Gentry changed my thoughts about buying cars for good. I thought I would get haggled and that was not the case. Unfortunately my wife totalled the truck after two months and I went right back to Newton and got an even better deal with rebates from the previous purchase.....yet again another smooth transaction. She is happy with her 2020 ES 350! Thanks to the finance manager Calvin McHenry and Newton Gentry for getting my wife in another vehicle after her accident. Truly a great experience at this Lexus dealer!

My second Lexus from Sheehy in Annapolis. Second because I have such confidence in the place. Barbara Hoban in financing is a pro, and Ryan Wiegand, my salesperson, simply could not be more of a pleasure to work with.

We had an appointment to see a car, and waited over 20 minutes while the car was being shown to walk-in clients. Better yet, Bryan proceeded to waste our time by taking us on a test drive while the car was sold to the other clients.

Top notch customer service as always! Ryan Wiegand was courteous and made the car purchase easy and efficient. Thank you Ryan snd Sheehy Lexus of Annapolis 👍

Our experience was nothing short of exceptional. Newton’s courtesy, attention to detail and expertise solidified our decision to purchase the NX300. From the moment we stepped into the dealership until we drove away, his professionalism and easy going attitude was second to none. We are Lexus fans for life.

I recently purchased a vehicle from Sheehy Lexus and have purchased numerous vehicles from dealers big and small in the past. I can easily say that Sheehy Lexus made the process the most seamless, easy and straight forward I have encountered. Credit to Keith and Rachel for being communicative, swift and accommodating to not only ensure I got the vehicle at a great price but understood their process. I tend to shop around for the best deal no matter the dealer and I can confidently say that even if I had to pay a bit more Id buy from them again. That being said, with their pricing I doubt I would have to pay more. Thank you again Keith and Rachel!

We were very pleased with our sales associate Newton. He was very attentive to our needs and worked diligently getting us the best price possible for our new car and our trade-in. The overall process was quite streamlined and less time consuming as in all of our past experiences. Would definitely recommend going to visit Newton at Sheehy of Annapolis!

OMG!!! I wish I lived in this area so I could become a regular customer here. The service department lounge is off the chain!!! Massage chairs and comfortable longe is great for waiting for your vehicle to be serviced. I could tell that this particular Lexus(Annapolis) has invested in a whole lotta cash to make the customer waiting area look like a million bucks. Im very impressed with this dealership service department. And it takes alot to impress me.

I typically avoid the garden variety dealerships just to avoid the headache of haggling on the purchase of a new car! There was 0% pressure ... and my salesman, Errol McLaurin, was the absolute best! I had a great time at Sheehy Lexus of Annapolis (snacks AND gifts!) aaand Im looking forward to my tutorials on how to operate all the features on my new space shuttle aka 2021 Lexus ES 350 🥰

I got a ticket for unclear plate, it is because my plate was framed with Lexus advertisement without my authorization. Talked with Lexus manager Dough King, who is not willing to deal with the ticket and no furthur action will be done on the issue caused by their ads. Here to remind all Lexus buyers to remove the Lexus plate frame to avoid unnecessary cost in the future!

Kelvin was a great person to work with. My husband and I went to darcar in silver spring but came to this location to shop around some more the same day. He provided us an awesome experience as soon as we walked through the door. He was very knowledgeable, patient, and found the best car that fit our family needs. There were no hiccups and it was such a smooth process. He is ABSOLUTELY awesome and we would DEFINITELY work with him again and refer him to others. WELL DONE!!!!

I found this place by researching online and they had the car I really wanted for an AMAZING price!! Barbara was very nice and helpful. As well as Rachel! I felt more comfortable sharing small personal stories. Very happy to be apart of the “family” & being able to get my FIRST car with you all! Thank you guys so much!!

Found my dream car...thank you God...staff friendly and nice,, will highly recommend

Kelvin was an excellent salesman and provided both efficiency and education on my purchase ! He was very personable and trustworthy. I had a wonderful experience and was treated with the utmost respect. He even enjoyed carrying my 10 month old during the times I needed to sign or understand something more ! He was simply amazing and the Lexus NX was worth every penny . Thanks Kelvin !

I had the best salesperson, Ryan W. greeted me at our appointment time, was more than prepared to talk about the vehicle I can to look at, very professional!! The poet work process was super smooth and I would most definitely recommend Sheehy and Ryan to all of my family and friends!! Thank you for making this car buying experience great!!

Had a wonderful experience from start to finish with Phil Marcheso. We set up a day and time for me to come to the dealership and meet, all done via texting which worked perfectly for me. Went in to look at and test drive some vehicles I saw online. It was raining and cold but Phil spent his day with me and never made me feel rushed through the process. I was extremely happy with my deal and even happier with my purchase! Phil was very professional, knowledgeable and helpful. I personally would definitely ask for Phil for any future purchases and recommend him to my family and friends.

Newton the salesman and Shawn the finance manager was amazing. They were professional, and personable. Sheehy Lexus of Annapolis will always have my business with staff like these awesome gentlemen!

Due to the excellent customer service, my coworker received from Kelvin Burston, I was referred and had the pleasure of meeting him. I would like to thank Kelvin Burston and Doug King for the excellent customer service.

After 10 years and 210,000 miles my wife (who is always right) told me it was time to get a new car. This was our second vehicle from Lexus of Annapolis, and the experience was great both times. Our salesman, Newton Gentry IV, went above and beyond to get me the car I wanted...which was actually an Infinity from next door. He got the car ready from Sheehy Infinity and we were on a test drive in 5 minutes.Newton and Shawn went over the options for extended warranty and we bought the car. We also purchased the wheel and tire coverage, and used it within 3 days of ownership, as I got a nail in the tire. Just as advertised, no questions asked, just replaced the tire. Actually they did ask 2 questions...would I like a complimentary loaner or would I like to wait in the lobby. I love cookies and coffee, so the lobby was the obvious choice.Thank you Newt, Shawn and everyone else who stayed late on a Saturday to make my wife happy and me, but most importantly my wife, happy.

Jason from Service took great care of both myself and my ISF. This is the second time I have had him as my advisor. The last time my car was in for service, I also had some minor curb rash on the rims. I had an insurance package that also covered curb rash but, someone had to connect all the pieces for it to be done. Jason stepped up and took care of it all and updated me throughout the entire process. The car was delivered when promised and everything looked incredible. Customer service is a huge part of my industry and Jason delivered. Thank you Jason!

Polite and professional and affordabe service.

Errol McLaurin has been my go to car salesmen for years!! He never disappoints when it comes to helping me find the perfect car for me. Hes very patient and helps answer all of my questions . If you are looking for a good honest car salesmen ask for Errol!

To the best Sales Team ever! Thank you so much to Mr. K. Burston for helping me upgrade to a new ride with great benefits and support! Mr. Burston (KB) was very professional, patient, and hard working. If you are looking for a car, you cant beat the impeccable VIP service and great teamwork with the Sheehy Lexus Dream Team! Thank you for an awesome car buying experience! Ask for them by name! Dream Team-K. Burston- (Sales)- D. King- (Sales Manager)- C. McHenry- (Finance Manager) Special shout out to S. Hudson!

First I want to thank Kelvin B for being a great salesperson he was able to find me ES 350 Lexus for me and I also want to thank the whole team that was Involve Bryan S and the sale manager for making easy I appreciate guy kept doing what you do 👍🏼👍🏼👍🏼👍🏼👍🏼

I am beyond pleased and satisfied with my purchase,but more importantly with the ser ice and care of my salesperson, Newton Gentry. He literally made the experience worth the anxiety that accompanies the car buying process, as he was attentive, and engaged, sincerely, throughout the entire deal...no gimmicks. I was confident and informed..no regrets. Overall, this was the best car buying experience ever! Sheey Lexus is A-1 in professionalism and consumer care.

I just purchased my new Rx 350 on October 6,2020. It was a best experience. I will definitely recommend anyone who wants purchase a car to this dealership. My sales consultant was Kelvin Burston. He was so kind and very professional. He deserves 10 🌟 ⭐ 💫 🌠 🌃 ✨ 🌟 ⭐ 💫 🌠 ! Am truly enjoying my 2021 new lexus.thanks

I had a very very nice pleasant experience. Thank you Philip Marcheso, Rachel F Smith, Brian Dileo and Jayson Craddock, for putting together the awesome options in my beautiful car. You are an awesome team.

Great buying experience with Phil Marcheso! This was my 4th vehicle from Sheehy. Phil was very professional and did a great job working with me to get maximum value for my trade and I feel like the vehicle I chose was priced right. Great experience, love this dealership and Phil was awesome.

I had an awesome car buying experience with my salesperson, Kelvin Burston. He was very knowledgeable, friendly, and patient. Even though I walked in to the dealership 30 minutes before they closed on a Saturday evening, I did not feel rushed at all. This is my 3rd Lexus purchase from dealerships in the DMV area, but Kelvin made sure that it was my best experience thus far. If you want top notch customer service and a flawless car buying experience, ask for Kelvin at Sheehy Lexus of Annapolis. You won’t regret it.

When someone goes so out of his way that you start telling your own sales team “this is how you treat people” - you get on a plane and buy a car from the man. I bought a Porsche from Jamal and at every step of the way he was amazing and fought for what I wanted. In return, I went out of my way to thank him for his efforts towards a total stranger by flying a long distance to thank him in person. If you come to this dealer - ask for Jamal Allen. This is coming from someone who buys at least a car a year and has had some great experiences over the years. This one was at the top.

Errol @ sheehy annapolis was very pleasant to work with. He was always nice to me and answered every question I had. And was very honest and polite 😊 We need more people like him in the world and it would be a much better place.I love my kia soul thanks Errol from sheehy Lexus of annapolis

Richard Lutz clearly takes great pride in customer satisfaction.He has addressed every issue, question, or concern quickly and thoroughly.Five stars!

Great service, great reps that are easy to work with.