Great shop friendly service.
Poor customer service - paid for window in full that when delivered was not constructed correctly - the dimensions had been reversed. They apparently rebuilt it, repaired but expected me to pay for another full window. I still dont have either the window or a refund.
Wow. SO extremely disappointed with Summit Windows and Doors. Used them once before for a simple project (and cheap) to replace a wood window sill and had no issues. Flash forward a year later and we went to replace EVERY door in our home. We ordered and PAID IN FULL in September.Doors came in mid-October. Summit couldnt organize a date for drop off of my old doors. I checked on weekly to see when their shop could get me in. I kept getting the run around on why they couldnt fulfill their obligations. By mid-November I was getting a bit aggravated.I continued weekly communication with them and never got any date offerings AT ALL. Without them being to fulfill their obligation to Run and Match and deliver, I just decided to take my doors as is and fix them myself. Come to find out that they didnt have all my special ordered doors in stock.To sum up, Summit uses their lead times to buffer their mismanagement of time resulting in the little man getting pushed to the side while they fulfill orders from large customers. In the end, I wasted 3-months of my time waiting on my product to come that I never received. I did get a full refund.
Very professional and they sell great products. I was fortunate to get a customer in on their triple pane window special last month and will be watching out for it again next summer.
Terrible service. I called three times to get an idea of the cost for Marvin windows. Once I spent 15 minutes on the phone with an Employee who worked from out of state. She didnt know how to figure out the quote and never called me back. I never got any replies or callbacks despite promise to do so. I dont recommend them they cant even keep their office working at all.
Helpful staff who are always friendly and will go the extra mile to assist you
Great service and products. I bought windows for a remodel whenI was residing my house and they built exactly to the measurements
Great Bludy Marys
Best location for metal doors, wood doors and windows!
Very helpful and know their products
I used Summit Windows and Doors when I built a home a little over 10 years ago. I recently had some problems with the locking mechanism on the Hardware. I call called summit to purchase new hardware and they said it was probably covered under warranty. I was surprised but long story short they not only supplied the hardware but had a repair company in Anchorage to install the new hardware - all under warranty.
Fast service
Great place