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ABC Door Company
2915 Richmond Dr NE, Albuquerque, NM 87107, United States
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ABC Door Company
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Se
Review №1

Had a door opener from the 60s that was on its last leg. Tech Jacob took out the old equipment and did an amazing job installing the new equipment. It looked like he took great pride in his installs. The old tracks hadnt been oiled in forever but he did a great job bring them back from the dead. My garage door no longer makes loud noises upon opening and shutting it. I highly recommend this company they do A+ work.

Al
Review №2

Recently had some overhead doors installed, and ABC was great. Tom, Chad, and the crew got them installed, serviced, and answered all my questions. Highly recommend them!

As
Review №3

I thought I would need a new garage door opener when my garage door wouldnt open. However, Jorge realized immediately that the door spring was broken and replaced it before going the expensive route of changing the door opener itself. Low and behold, this fixed the problem and cost me about 1/3 of what it would have if the opener had to be replaced! He even readjusted the sensors, fixed the wiring on the current opener, and spent some time getting the case to fit back on (I took it off earlier to see if I could figure out the problem)! He was extremely efficient (did everything in an hour), professional, and very courteous. He even left me a bottle of lubricant to apply periodically to the spring and hinges. I couldnt recommend Jorge and ABC Door Company enough! They were absolutely amazing!

Vi
Review №4

Everything was handled professionally and went smoothly.

Ro
Review №5

Our experience with ABC Door was great. Sales staff was knowledgeable and friendly, price was lower than other bids, installers were professional, and the door itself looks great. I have no reservation in recommending ABC to anyone needing a garage door install.

Ma
Review №6

Prompt, professional, courteous, absolutely perfect service! Thank you so much for the no hassle fix.

Da
Review №7

This was my first time using ABC Door for our garage door issue. Our Tech Jon was on time. He was very polite. He went over what the issue was with our door and quickly fixed the problem. He make sure everything was adjusted clean up after himself and made sure that we were satisfied before he left. Our door works great again. I highly recommend ABC and Jon for their service. I now how a company that I can trust for our future door needs. Thank you Jon for great customer service.

Je
Review №8

I just had Jonathan with ABC Door come out to repair my garage door and have to say Im VERY satisfied with his service. He was very professional, courteous and knowledgeable. Jonathan is an asset to your company. I highly recommend ABC Door to anyone seeking a honest and affordable company for garage door service or repair.Sincerely,Jerry D

Da
Review №9

We had a spring break on our garage and they sent Jonathan out first thing the following morning. He arrived well within the service window and was very knowledgeable. Besides the spring he gave the garage door a once over and replaced a couple bolts that were looking iffy. Very thorough and a reasonable price!

St
Review №10

The term SHADY is an understatement when describing this company. I strongly recommend using ANY garage door service besides these guys.The owner and manager of this company are OSHA violating criminals who will knowingly underquote the price of their services to you, will do shoddy work, at best, and treat their employees like dirt. Additionally, if you work for these people they will 100% rip you off. You will be expected to work overtime almost every single day and not include it on your timecard. The employment practices of this company are way beyond immoral; they are legitimately illegal.If any regulating entity (OSHA, IRS, etc) actually looked into this company, ABC Door would be shut down in a heat beat.

Gi
Review №11

Jonathan Valdez was very professional and knowledgeable. He was on time and provided very valuable information. Will definitely use ABC again and will request Jonathan.

Bi
Review №12

Our garage door wasn’t working and ABC Door came and now it works. What more could you ask for? Ha. But the tech Jonathan went above and beyond, doing some maintenance and cleaning garage door parts I would have never known about, and did some minor things to the infrastructure surrounding the door to secure it even further. He was skilled, kind, and professional and I wouldn’t hesitate to call ABC Door again.

KE
Review №13

You are not what you are doing everything was good everything worked fineYou are not what you are doing everything was good everything worked fine And a staff was great!!!

Ja
Review №14

Our garage door stopped working on a Sunday...of course. We called first thing on Monday, and ABC was able to get someone to our house the same day. Jonathan was personable, professional, knowledgeable, fixed the problem and even looked at our other door to make sure it was running optimally. We will definitely call ABC Door Company again.

Ma
Review №15

I bought a garage door from them a few years ago. The door looks really nice. We had a problem with the track and I called. They came out the next day and fixed the problem. I am impressed with them as a company.

Lo
Review №16

Fast service and great product

Re
Review №17

We will not use this company again. They are non responsive and do not follow up on their installation or customer concerns. We purchased garage doors from this company for a home we are selling. Upon receipt of a property inspection the doors security safety feature failed. When we contacted the company to have them come inspect the safety feature I was told there would be a charge to fix an issue caused by their poor installation. Bad customer service. We own multiple properties throughout the city and Will not be a return client. Go to Home Depot. They have the decency to follow up with their work.

Ca
Review №18

I took quotes from several door companies before we started our new project. Most of them wanted to frame the openings to fit standard doors and I dont think that would have looked very nice. Because of the great service we have received from ABC Door in the past we went with their bid and hired them to put 3 all glass garage doors on our back patio. The openings were odd sizes but that didnt phase them at all. Once again, Eddie came to install the doors. It required building framework out of steel. It was done perfectly and once the doors were installed it looked like it had been designed to look that way since the beginning. I wish I could share pictures of the final product because the job was incredible and in these trying times of Covid we now have an outside space to enjoy regardless of the weather. They are the best!!Our garage door broke a spring back in February. And it never quite worked correctly after that. Last week it got jammed and would not open or close. ABC sent Eddie out to fix it and found that the incorrect spring had been installed on the previous visit. He contacted the manufacturer of the door and found out what the correct spring should be. He went and picked it up and in no time he had the new spring in place and the door balanced correctly. What a difference. The door is very quiet when it opens and closes compared to the popping sounds it was making before. Eddie talked with the owner and they warrantied the entire job. Even though it was not right the first time. They came through with flying colors with support after the fact. Thank you Tom.

Te
Review №19

Tuned up our garage door! Excellent job, on time and knowledgeable!

De
Review №20

Great place. Friendly, knowledgeable people. Good prices, from parts to complete doors.

Ca
Review №21

My Mothers automatic garage door stopped working. It stopped working in the open position leaving the garage and the house in a vulnerable position! Even with the COVID-19 epidemic she called and they answered. Within an hour they had a very professional technician (Jonathan) on-site. It turned out to be a quick fix but he figured since he was on site he might as well do the preventative maintenance (probably needed and and saved my Mother the extra mobilization fee). So professionalism (Jonathan) A+, promptness A+. What else can I say, this and my only five star review.

Cl
Review №22

A spring on my garage door broke. Jonathan came to replace both of the springs. He did an excellent job; he is friendly and professional. He pointed out a couple of additional things we should probably look at doing in the future (had him replace the rollers). Prior to the actual service call I had occasion to speak with people in the office, again friendly and professional. ABC Door has our business for any future needs. Thank you.

Sh
Review №23

Jonathan Valdez, repaired damage done to the bottom panel of my garage door that was purchased two years ago from ABC Garage {this garage door is a raynor (very good quality)}. I have requested Jonathan for other adjustments in the past; he is quick and does excellent work with the first try! I have never had to have him come back out because the problem didnt get fixed; like I have with other techs at ABC Door. I can always depend on Jonathan to do it right. He is professional, on time and courteous. ABC Door is lucky to have him work for them.

Ke
Review №24

Our garage door was getting noisy and beginning to wobble a bit. Decided it was time for service. I was surprised that I could get it scheduled for the next day. Unfortunately, there was a mix-up at the office handling our work request and I had to call a few times to get it back on track, but Jonathan finally showed up. Very courteous, professional and apologetic for his tardiness. He did a great job and Ill be calling them again in a couple of years. (I would have given five stars except for the misplaced work order.)

Am
Review №25

The service techs are friendly and very professional and the office staff was very helpful and pleasant to speak with. Highly recommend

Ta
Review №26

Been working with ABC Door for many years now. Jonathan was dispatched to replace our entire door due to a spring failure, and 20 years worth of wear and tear. He was prompt, courteous, and go the job done well. The new Raynor insulated door looks fantastic!Update: Jonathan was again our tech that installed the WiFi link for our garage door. This took a little more logistics due to linking the system with the current WiFi router, and enabling it to talk with the opener. Again, great work, great problem solving, and a cool app to control the door to boot!

Am
Review №27

Excellent customer service from the time I called to schedule the appt. through the final work. Jonathon came out and was so professional and polite. What a hard worker, too! He estimated the job of replacing my 1/2 horsepower motor to a 3/4 horsepower to be between 90-120 mins. He was done in just over an hour and the quality of work was great!Their prices were very reasonable. They made recommendations for repairs but were not pushy at all and nothing that had to be done as I cant afford them all at this time.Great experience! I called out 2 other companies that both said I need the garage door replaced due to 2 small cracks. ABC didnt agree and my garage door is functioning beautifully with the new motor. Thank you!

Jo
Review №28

Great company always gets the job done right

Do
Review №29

I’m fortunate to have had the pleasure of doing business with ABC door.They fixed and automated my home garage doors, they were prompt, efficient and cost effective.I would recommend them very highly! Thank you ABC Door!

Ch
Review №30

They came out and repaired my garage door. It was so noisy it was crazy. They came out and efficiently repaired my door. They gave me instruction on how to properly maintain it. My bill was very reasonable. Couldn’t be happier and highly recommend them

Mi
Review №31

Great locally owned business that really knows their product. They have a great selection of unique garage doors to make your house stand out. I was surprised at their knowledge and large selection. They are very helpful compared to the large hardware store in town.

Fr
Review №32

Jonathan was outstanding in repairing rather than replacing our opener. Because of this I will use ABC for spring replacement rather than the firm weve used in the past.

Ro
Review №33

We called in an urgent manner. Jeff came out and was very pleasant., My husband enjoyed visiting with him as he installed a new opener. we will use ABC Door company again

BG
Review №34

Mixed review here. Prices were fair but lacking in customer service and responsibility, particularly John in commercial sales. Debbie was great and handled the issue but you may want to avoid John if you want your calls returned.Edit: Work was completed next day after talking ton manager. Great work.

Pa
Review №35

A very friendly, knowledgeable technician helped us! Everything works well! Thanks Jonathan Valdez!

jo
Review №36

Just want to thank these guys for the excellent service they have given me and my business. we had some 12’ garage doors re-installed and they did excellent work. thanks guys for fitting us in on such a tight window of time.

Do
Review №37

We bought our double garage door from ABC in July of 2017. We recently began having a problem that when closed, the door left a gap and cold air was getting inside the garage.The repairman, Jeffrey, came out today and immediately knew what the problem was and set aside fixing it. In 20 minutes, he was done!If all repairmen in every industry was as quick, responsive and talented as Jeffrey....well, let’s just say he was a cut above.If you are need of a garage door, I would highly recommend ABC, not just for the quality and price, but the aftercare service they provide.Thank you ABC and Jeffrey!

De
Review №38

Great repair service, quick response and a fantastic tech. They were able to get us on the schedule quickly and Jonathan the technician is amazing.

Jo
Review №39

Absolutely excellent service! Leroy was personable, has such a positive attitude and did great work. If I had a business Id try to hire him away.

Ca
Review №40

Great new roll-up door on our shop/warehouse. Neat controller allows us remote access and interfaces with our alarm system too.

pe
Review №41

Spoke with Tom and Kyle Schafer both were very kind and helpful. I love the fact that they have no pressure sales tactics. Also we were amazed at the selection of garage doors and the options offered. Thanks again so much for the help.

bg
Review №42

My garage door opener was repairable instead of having to get a new one. My ABC repairman was professional, thorough, and friendly. The repair was completed within an hour. Thanks ABC. 😀

Mo
Review №43

Had ABC Doors come to my house because I thought I needed new garage doors. Nope! Just needed some repairs - appreciate doing business with such a professional company that obviously has lots of integrity.

Fr
Review №44

Jeff was great! He was right on time and finished the job promptly.He was very courteous and professional.!Great job!!!

Ro
Review №45

I am very pleased with my new garage doors that I bought from a ABC Door Company. From the representative that quoted and sold me the doors to the representative that installed the doors. Gary Valles sold me the doors and Thomas Garza did the installation. Both gentlemen were very professional and completed the work on schedule. When Thomas left my house he had cleaned up the entire area where he had worked. Because of the experience I had with ABC Door I highly recommend them if you are having garage door problems.

He
Review №46

I had three companies come to my home and give me information and estimates for 2 new garage doors, openers and a wireless keypad. ABC was the 2nd of the 3 and I was blown away by the professionalism, knowledge and communication skills of the sales person. After meeting with all the companies, i decided to go with Gary Valles and ABC Door. The doors came in on time from the factory and the installation was scheduled for 10 days after. The team of 3 (Leroy, Jonathan and Kristine) came on time the morning of the installation and worked all day to take down the existing doors, frames and openers and install the new ones. They programmed the remotes and synced the wireless key pad to open both doors. I was given the warranties for all the equipment and they collected the balance of the cost. The doors are more beautiful, solid and quieter than I even anticipated and I would choose ABC Door again in a heartbeat .I would recommend this company to everyone who is looking to upgrade their garage doors and enhance the beauty, energy efficiency and value or their home!

Cl
Review №47

Scheduled appointment and had to agree to a two hour window to wait for service. No call, no show. I believe they are doing this on purpose to the elderly... If the elderly person gives them another chance and reschedules, then they will be overcharged and treated as suckers. Stay away if you’re retired, or an elderly person.

Ly
Review №48

Jeffery is fantastic - very knowledgeable and fixed our problem in less then 15 minutes. I will absolutely ask for him again.

Da
Review №49

The only garage door vendor we ever use. Top notch operation.

Fr
Review №50

Super experience with ABC Door Company! This is simply a great company that provides a superior product that is installed by experts like Chad and John on time and at the right price.

Je
Review №51

The quality of service that ABC Door had provided for my home was beyond my expections. I would recommended anyone needed service to consider ABC.

ja
Review №52

James Adams arrived on short notice and fixed my garage door springs. Was very professional and took care of me.

Cy
Review №53

Great custom doors, continuing service through 12 years. Sent tech out in emergency, 2 1/2 hours away.

Ch
Review №54

Great service!!

Ja
Review №55

Great Company!!!!

El
Review №56

They were very helpful and promote with services. Thank You guys for all your help!👍

Ka
Review №57

The place to go for operator remotes,etc.

Ch
Review №58

Great company

Le
Review №59

I had ABC Door service our garage door many years ago. Had a great experience then and recently called them back when it started making terrible grinding noises. Came back out and still the same great service and expertise. Even better to support a locally owned company.

Information
9 Photos
59 Comments
4.6 Rating
  • Address:2915 Richmond Dr NE, Albuquerque, NM 87107, United States
  • Site:http://abcdoor.com/
  • Phone:+1 505-884-1166
Categories
  • Garage door supplier
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
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