Shane is the most knowledgeable, friendly and honest service technician we’ve ever dealt with. We bought our Sears garage door three years ago with his recommendations and have been happy with it every day since its installation. It’s incredibly quiet — can’t be heard in the guest bedroom next to the garage at all — and so thankful we chose a door with windows. Sunshine provides all the light we need during the day. Shane and Sears is a wonderful combination.

Adam, the technician, was very knowledgeable, very courteous young man, honest and I will definately use this companys service again, hopefully not any time soon.....gave me very valuable information about garage door openers, etc.thank you for your service. I forgot to add, I called another company and tech said I had to install entire motor, adjust springs, etc.....total fee @1,200. Without adjustments...said parts were not made anymore, NOT TRUE. I purchased the part and Adam installed it. What stands out, if people are honest and have integrity, they thrive and prosper.....may you live long and prosper.Receiving blessings goes a very long way:)

Absolutely a great experience! Professional, fast, prepared, knowledgeable, reasonably priced. I would highly recommend this company. Thanks, Shane. You had me back in business quicker than I ever thought I would be.I actually didnt read the other reviews before calling Shane which is unusual for me but I guess I was just too flustered over my dead opener that I wasnt thinking clearly. If I had I might have been skeptical that all these 5 star reviews were real as stated in one review below. After my visit from Shane I KNOW the 5 star reviews are real and the lonely 1 star review is not real. That unfavorable review is likely a disgruntled competitor that cant compete.

I had a great experience with Shane, he had a quick response time and was flexible with my schedule, he was also able to inspect my garage door and offered suggestions and best options for my particular needs. In the past I’ve come across companies that only want to make the sale and didn’t care about the customer’s best interest this is NOT the case with Sears garage door repair. I would 100% recommend Shane especially when great customer service is hard to find.

Shane answered my text within 15 minutes, and was able to come by within the hour to program a new remote garage door opener. Made some minor adjustments to my door on the house.Reasonable price.Great guy too!

Shane and Adam were very professional. Price quoted was competitive with field. I did not bother to get a quote from Home Depot or elsewhere because I felt very comfortable honestly dealing with them from the start. I believe in supporting smaller businesses who are doing as good a job as the big businesses. I highly recommend them

It didnt take much time at all between the initial call (Wednesday?) and the site visit (Friday). The technician was very friendly, knowledgeable, and customer focused. He did great work; my garage door has not operated that smoothly since we initially purchased the house. Thanks so much!

Shane went above & beyond to get my new garage door opener installed! It was a very tricky install with limited space for the overhead chain drive which required, unexpected, customization. He remained cheerful & positive throughout the lengthy process and completed the job for a competitive price. I highly recommend him & his company!

Great job, Shane!! we love our garage door. It was done right and quickly. We would recommend Sears Garage Door to anyone who wants a great job done.

Another great job from Shane. He showed up on time and did a great job servicing my garage doors. Now they are working like new. Great “local” owner that I highly recommend to all.

I received great service from this company and for a great price. My technician, Shane Clark, was friendly and knowledgeable, and did great work on installing a garage door opener and replacing my garage doors old spring. I would definitely recommend his services.

We can’t thank Shane enough for his speedy response to our garage door emergency and for his expertise.He explained the problem and repair needed carefully.We appreciate his detailed knowledge, his attention to every detail, and his friendly demeanor.I would highly recommend Shane!

I have always had exceptional service from Shane! This time it was no different. He fit me into his busy schedule at the end of his day to fix my suddenly broken and stuck open door.I Highly recommend.

Mr. Shane Clark’s Sears Garage Service was so excellent I don’t know where to begin. He had time in his schedule so he showed up the same day I called! I had a crew working on a re-model and the owner of that company knew Shane from previous work experiences and vouched for Mr. Clark’s experienced and ethical work history. Now I do also. The garage door was installed in the 1970’s. He had to make one of the parts to replace a broken part. His work was quick, he cleaned up small remnants from the broken part, and explained that the repair wasn’t “standard “ due to the doors age and lack of “standard “ parts. His price for labor and parts was more than fair. I RECOMMEND HIS SERVICES TO ANYONE !

Shane was such a nice guy and a pleasure to do business with. I called him with my concern of a roller frequently coming off track. He made it out to my house the very next morning and gave his recommendations on how to fix the problem. Not only did he replace my rollers but he also observed other issues and fixed them for me with little additional cost. He is very kinda and professional and very fairly priced. I will use him for future needs and highly recommend him to friends and family! Thank you Shane!

Fast courteous service. I was not pressured to do more than what I needed done. The price was very reasonable. I would highly recommend them.

Great customer service and affordable. The repair was fast and to my satisfaction, which included parts and service warranties.

I called serval Garage door companies to get estimate on replacing broken Garage door opener most told me to keep holding other said they would call back then I was told they need to do service call to see what was needed I told them it was broken Then I remember I meet Shane at the local home show So I text him and he called me back ask what my needs where told him what I wanted then he gave me a price and stuck to it did not try and up sale me when he was here and came out the next day and replace the garage door opener was on time. I had a hiccup about keyless entry but he came back out at no charge and reprogram it no hassle Great Person to work with he has all my work from now on and the most important thing the garage door Linear LDCO 863B is whisper quiet and the light lights up my garage I would give him a 10 starS if I could You will not go wrong with Shane

Adam was exceedingly professional and genuine. The apointment’s purpose was to tune up my old garage door/opener. Despite my opener blowing up after he adjusted the garage door, he kept his composure and went on the install a brand new opener. Quite satisfied with all and the new Lineer with LED lights and smart phone link up is a huge improvement over the “up in smoke” Genie opener. Not what I expected to happen, but all good in the end. I’m happy.

Great service, quick response and resolution time. Reasonable pricing, very knowledgeable and friendly. Definitely would recommend

Very good service. I knew exactly what I needed, but other companies tried to sell more than I needed when the lower panel of my garage got damaged and wanted over $500 to repair. Shane confirmed what I already knew and sold me only what I needed for half the cost of other quotes.

Quality work at a reasonable price. The SGD crew went above and beyond expectations - highly recommended.

Shane and his coworker installed our new garage door quickly and efficiently. They were very professional and we’ve always had great experience every time we hire them over the years.

Shane was great! He squeezed me in same day to install a brand new garage opener. Reasonably priced and very quick!

These guys were really great. Shane was so nice and accommodating.

Shane the manager/owner of SEARS GARAGEDOORS was outstanding, he is professional, knowledgeable, and honest. This is the second time we have had him do our 2 year tune up on our garage door. He did not try to sell us a new door but fixed our old one. He gave us an honest opinion of our current door. We would definitively call on him in the future. We were very pleased both times that we called upon him. He had a very busy schedule but squeezed us in to fit our schedule. TOP NOTCH !!!!!!!

Shane was amazing! He listened carefully to our needs and helped us stay in our budget. He was on time honest and went above and beyond for us. We will definitely be using Sears Garage Doors again!

Shane was wonderful to work with. I have 6 Garage doors and he was able to get them all going and operational with minimal cost. He worked with what I had to make them safe and easy to operate.

Quick and efficient service always! Highly recommend. Very professional and well run business.

The repair need on my garage door was done about 4 hours after I called to schedule service (I was expecting to make an appointment for next week!) and the service man was professional, efficient and fixed my door and was on his way in about a 30 minutes. Needless to say, I am very pleased.

Shane is great. Install without a hitch. The door is beautiful and I had forgotten how quiet a garage door was supposed to be!

Excellent repair and service of our two garage doors (single and double). This is the second time (2017 and 2021), we have used Sears Garage Door Installation and Repair, and both times the work was excellent. Highly recommended!

Great, Fast service. Called late on a Thursday and they were here Friday morning to replace garage door opener, Adam also pointed out the condition of the door wheels, we replaced those as well. All completed in just over 90 min. Will call again if we ever have door issues

Sears responded quickly to my request for help with a broken garage door. They came and did the work and it’s all good. I happily recommend them.

My garage door got caught on something and became completely derailed & the tracks yanked off the wall. My garage door was totally helter-skelter. But I called Shane, and he made time and his busy schedule to come out and fix my garage door, working until 730 at night. He gave me a good deal & now is going to help me put a brand new garage door in place. Totally happy customer!!

Quick, efficient, informative, quality work. Double thumbs-up!

Great service and fast. Took down old door and installed new door in two hours. Highly recommend this company. Thank you Shane and Adam great people.

Awesome company! Great service at a reasonable price. Plus, they take great care of my mom when they service her garage.

Sears garage door was a joy to work with. They scheduled their estimate and showed up when they said they would (which can be rare). Once we decided to go with them, they were always in contact about my parts order and were clear about when they were going to install.For installation, they showed up exactly when they said they were going to, and left my garage cleaner then when they found it. Shane was quick to follow up when I asked questions. These guys were true professionals!The before and after is night and day!

Very knowledgeable and professional! 10/10 would recommend as your go to garage repair company. They have a customer for life!

Excellent experience! Adam arrived on time and was well prepared to address the buckling in my garage. He also explained my builder grade spring could be the next wearable item to cause issues. Lo and behold, while he was onsite, the spring gave out. Adam had the parts to repair for well under what other bids had been. Entire job including the spring cost 421.76! I now have a working garage door again!

Great job! Got here on time, explained the issue and provided solutions. Very happy!

Shane Clark responded quickly and was able to fix the garage door within a few hours of my call.He was courteous and professional and I would highly recommend this organization.

Andrew was knowledgeable and repaired my garage door quickly and efficiently.

Shane Clark is very professional. He was extremely helpful! And we were extremely pleased with his service!

Shane was great. He explained what was wrong with my garage door and explained what he was doing to fix the problem. He replaced the light bulbs on the garage opener simply because he was already standing on the ladder and saw they were burnt out. A simple thing to do but a great example of going the extra step. If I have garage issues in the future Ill definitely be calling Shane @ Sears Garage!

I’m so glad I found this place. My garage door wouldn’t open on Saturday. Shane was at my house within an hour of my call. I was very impressed, so I had him come out a few days later to install a new garage opener. He even helped me pick out a good one online. Honest & affordable. I also recommended him to my parents. Thanks, Shane!Kat G.

Without much words, I will say this. If you are reading this before you call for their service, then stop here and just call. Their service is unlike the rest right from the moment Shane answers your call, until service complete. Shane treats your concern like its an emergency. Look no further when it comes to garage door service. Shane is fantastic. 10 stars if possible.

The technician was very thorough and did an outstanding job Thank You Sears.

Shane at Sears took care of our garage door issues right away and made what could have been a nightmare a pleasure. I highly recommend Sears Garage Solutions!

Superior service from both the owner and technician. Very prompt, installed new springs and motor in less than 2 hours. Very happy with their knowledge and honesty. Yes, I would definitely recommend Sears Garage Door in Albuquerque.

Shane fixed my problem quickly at a reasonable cost. Very happy 😊😊

One door head a sensor issue and we had not opened it in a year and the other door stopped working and would just click. Just before they showed up, I got the door that had been working to open again. Adam, the tech came and got both doors working and changed a spring that had been installed on the wrong side. The work was done quickly and we were totally happy. We will call them with any other garage door issues.

Excellent customer service, my mom is very happy with her new garage door.

Shane was great. Super friendly super quick and overall a great experience.

Definitely would recommend!! Came on time, was very knowledgeable about what needed to be done, should be done and what wasn’t necessary to do. We are extremely happy with Shane and will be ONLY be using them for garage issues and will recommend him to all family and friends.

Shane did an awesome job. Replaced, repaired and lubricated an old dated garage door, giving it life for another few years. Very well done!

Installation was quick and went smoothly. Only improvement I would suggest is to narrow your time window when scheduling appointments.

Fantastic workmanship…hard to find these days 👍🏼👍🏼👍🏼👍🏼

Very punctual arrived shortly after I called. Finished the job quickly so I was able to get out of my garage

Shane and Adam did an awesome job with replacing our garage door and opener. Couldn’t be happier!

Shane, in Albuquerque, was quick to respond, fit me into a tight schedule, prompt and did a wonderful job.

Shane did a great job, no messing around address the problem and all is good! He is a very pleasant man to work with, I’d give him 10 stars if it was available, very professional.

Shane repaired our garage in a timely manner and he was very polite.

Adam did a great job installing a new garage door opener. He was quick and thorough. She took extra time to show us how to program our cars to the new garage door opener as well as made sure we knew some of the features of the app.

Great service good people.

Shane was awesome, explained what he was going to do and did after accomplishing his work. He arrived on time and was very courteous.

Adam was very professional and pleasant. He gave clear answers and instructions.

Tuned and fixed up my garage door and now it sounds brand new. Would recommend to anyone needing garage door work.

Adam did a great job. Our garage door has never worked (or sounded) better.

Shane was very professional and communicated very well.I think the price was reasonable.

The general manager Shane Clark did an excellent job figuring out what was broken on our doors, getting replacement parts and then arrived right on time and did all the maintenance in short order. All this while carefully dealing with COVID-19 restrictions. Great service and excellent work ethics.

Great & fast service! Highly recommended!

The service has been excellent! We had a problem which required follow up, they took care of it properly and professionally.

Great service. Easy to contact and figure out what needed to be done. Installation of new garage door occurred ahead of schedule.

Great service! Great door! Great everything! The had same day service available and the tech did a wonderful job!

Yes Very good work and will use again and recommend.

Great service! Always reliable! Friendly and knowledgeable service tech Adam who has done prior service for us in the past! Also recommended what parts need to be replaced in the future!

Fair price and a great garage door. Beats the big box hardware stores and there is no question that the service is better. Thanks, Shane!

Very professional and conscientious. Cares about you and your needs.

Shane is Awesome!!!! I highly recommended Sears Garage Solutions. Shane has great customer service and his work is very impressive.

Quick service and reasonable prices

Thank you Shane and Sears garage Solutions. My old wooden garage door had given me a twisted back. Thank you Shane and Sears garage Solutions my old wooden garage door had given me a twisted back. If now lyfts almost as easily as the electric device we have on the other door your speed and reasonable cost was really appreciated.

From start to finish working with Shane and his Rep., Dave, was a true pleasure. Timely: Shane available at 8:00 p.m., Dave available little before 8:00 a.m the next morning. Daves quality work was completed within a few hours and he took time and attention to teach me about my new garage door opener: really professional! Shane was both professional and very personable ( rare combo). I will certainly recommend both of them and will certainly use Shanes quality services again.

Shane made a special trip from ABQ to Santa Fe to service my garage, without him having any other service calls in the area. He was really helpful and went out of his way to explain things as he resolved my problem in a timely and efficient manner. I would definitely call him again if I have any more issues.

My garage door stuck anout a yard above ground, visible from the street. Concerned re potential theft & wind-blown debris I wanted repair asap. Googled Sears garage door repair, chose to phone Shane C. for help. I asked about a free estimate Id noticed on his website and he said was only for new g-door purchases ... he said hed be in my neighbor later same day and come by my home despite his usual policy. Took a few minutes or so to diagnose the problem [a badly worn gear], gave a repair quote ($) I agreed to. Encountered a couple unexpected difficulties he found work-rounds to. Overall I found Shane highly competent,friendly, and he impressed me as a person of integrity.

I checked out reviews of several garage repair shops to select one to replace my broken Torquemaster spring on my double-car steel garage door. After calling four shops based on good reviews, Sears & a competitor were my finalists based on fair competitive pricing & professional, knowledgeable, & forthright answers by both to my questions. It was close, but I chose Shane at Sears; I opted for a double torsion spring conversion, & his tech Adam came timely the next day (11/1/19). Adam was efficient, answered all my questions, & left me with a good impression of the quality of his work. I waited a couple months (12/30/19) after the repair was completed to write this review in order to see how the garage door operated over time & during warm as well as freezing wet weather; I am happy to report that the door operates extremely well, & I would have no problem either (a) using Shane & Adam at Sears again for any other garage door repairs or (b) recommending them for their work expertise.

Shane was very professional. He was spot on for the recommendation of the type of door we purchased. We have used Sears garage doors in the past and would use them again.

Shane was able to come out a day early, and that was appreciated. He also did a follow-up call from the renter at no additional cost. I have made Sears my go-to for garage door problems.

Shane went above & beyond with addressing the issues with our garage door. Shane will treat you right!

Great service! I called about my garage as it didn’t seem that it was working correctly. Representative took a look at my garage and found the issue. He throughly went over the issue and provided all my options which helped greatly. Definitely recommend company!

Shane did an excellent job.He is very courteous and respectful.

They were quick, efficient, and just did a repair instead of a replace. Saved me lots of money. Very happy and would recommend to anyone.

Technician was very professional, quick and efficient.

Did a great job !

Shane was great and very knowledgeable. I am very pleased with his service.

Service was excellent. Shane was on time and very courteous. I would definitely use this company if I ever had any other issues with garage door.

The work was done fast and well. They were able to come right away when my door broke.

Shane was quick, professional, knowledgeable and extremely helpful. He went above and beyond what we expected when we had a garage door emergency. I can’t thank them enough for a job very well done.

Dave was a Great Installer! Things progressed with-out a hitch! I appreciate the professionalism. I would recommend your service to all who are interested!Raymond Sanders