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Quanz Auto Body
9111 Eagle Ranch Rd NW, Albuquerque, NM 87120, United States
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Quanz Auto Body
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Review №1

It was looking like a great experience at first, I had a scheduled appointment to get an estimate and had planned on getting my vehicle towed there the day of the scheduled appointment which I told them was a possibility. The day of the appointment I called to confirm my scheduled appointment and to notify them I was indeed getting my vehicle towed there, but was then told they weren’t taking any towed vehicles for 2 weeks. I had been in contact with Quanz for about a week and wasn’t notified of this change. Even if the change happened the day of my appointment, I wasn’t notified through email or phone. It was a great waste of time and effort. If they had just let me know and notify me, I would not be upset but because I had to call them and find out myself, I was very upset!

Ar
Review №2

I’m surprised by the lack of quality of work from this shop as I have thought for years that they were the best. Bolts half way loose, Zip ties, no attempts at proper fit and damage to my vehicle from the work they did. I called to attempt to have them correct the issue and I was promised a call back the same day, a week later, no call back, very disappointed.

Lo
Review №3

Quanz repaired extensive damage to my vehicle from a collision accident. The staff was very nice and friendly, contacted me often and finished the job sooner than I expected. Not only were the aftermarket parts replaced with OEM for the same price, the body work, painting and mechanical work were done beautifully and with very high quality. They even detailed my car inside and out. I’m very happy with Quanz and will recommend them to anyone who needs repair.

Yv
Review №4

My experience with your company has been great beginning with the adjuster Brandon he was very friendly and knowledgeable and was able to get my car in in a timely manor. Now Gail, I first spoke with her by phone, she was super friendly and helpful also very knowledgeable she put my mind a ease as this process was new to me, and she continued to be helpful all the way to the end. Also the gentleman who brought my car around for me, was very accommodating sorry I cant remember his name, he should be recognized as well. Everyone I dealt with had excellent customer service. I will definitely recommend your company. Thank you

Do
Review №5

Quanz did a fine job on a minor body repair. They completed the work in a timely fashion, kept me informed of the work progress and returned my car cleaner than it was when I dropped it off. I cant comment on price as they are the only Tesla approved body shop that I could find, but I dont think the cost was out of line for what was done.

Yv
Review №6

Took car in for body damage and more was found, my vehicle had to be totaled, but I appreciated the service I received with Brendon.

Br
Review №7

Quanz is always a great place to get car repairs. Brandon and Gale were awesome. Gale was very friendly and helpful at the front desk and Brandon kept me updated on the progress of my car and was helpful and professional. My car looks great! Like the accident never happened!

Er
Review №8

Trusted Quanz with the repair of our 2021 Elantra hybrid after we were hit in a parking lot in Taos by who knows who. Had to wait as they were quite busy and for good reason. Quanz is the best shop I’ve ever dealt with. Professional, courteous, and caring and a full detail after the repair. I hope I never have to but I will always take any repairs to Quanz.

ah
Review №9

We are very happy with the repairs to our Lincoln MKZ Hybrid……albeit we are still waiting for some parts due to supply chain delays. Regardless, it is obvious Brendon is a master of his craft giving us much confidence and we greatly look forward to the final results. He is not only great at his body work, his communication and customer service is stellar! Thank you Quanz.

Ke
Review №10

Brendon and the team at Quanz were top notch. They worked seamlessly with my insurance to make a repair to bumper. Kept me informed on status of repair the whole time and got me out and on my way with minimal issues. A++

An
Review №11

The customer service was outstanding! They helped arrange a rental, kept me informed on a regular basis as to the status of my vehicle. I would recommend this business very highly. My car looks great.

Sa
Review №12

Always a top quality job. Just got body work done again (probably 4th time we have used them in 20 years) and it’s always been outstanding. Don’t waste your time shopping around. If you want your car to look like that accident never happened use Quanz.

Da
Review №13

Nice place and really good customer service I definitely recommend to everyone

Le
Review №14

So far so good! Took my SUV in for work due to insurance related issue. Every time Ive gone in, its been cordial and easy to communicate with the people there. Im a very jovial individual, and the desk staff keep up, and its greatly appreciated. Will update once work is complete!Edit: Work is complete! Quanz did an amazing job at paint matching and ensuring I had updates throughout the entire process. I appreciate Eddies help. Even though I know there are bumps that happen with all automotive work, he kept me up to date, and let me know what was going on with shipping of parts, rebuild status, and final review.I would hate to have to need body work done again, but I can appreciate their professionalism, courtesy, and honesty. I would definitely go back if I needed more done.

Br
Review №15

I was very impressed with the service and professionalism of Quanz. My experience with auto service shops hasnt been great in the past and this has changed that. We had a damaged mirror from a hit and run and Quanz worked directly with our insurance to match the quote, got us scheduled, and in and out in an afternoon. The staff members were all very friendly and helpful and I didnt feel as if anyone was trying to take advantage of me as I have with past shops. Overall, I would highly recommend anyone give Quanz a try.

Ev
Review №16

Took my car in to get repaired from a fender bender. The guys did an amazing job! I was told about 3 days for repair; they were done in 24 hrs. Car looks brand new. If I could give these guys more than 5 stars I would. Definitely recommend and will definitely use them again if and when needed.

Ty
Review №17

I love Quanz, I have used them several times in the past and they have always gone over and beyond for me. I will choose Quanz every time, Thank you again Quanz for always having my back and making my Vehicle look brand new!

XL
Review №18

Got rear ended at a stop light. Scheduled an estimate the following day and they had my Suburban in the shop within a week. Repair was completed a day early! Everyone was patient with all my questions. Overall excellent experience

Ri
Review №19

Very professional and pleasant staff. They treaty care about excellent service and quality. That’s a big part of why they are the best!

Li
Review №20

My brand new car was rear ended. The car was repaired quickly and it’s perfect. Hope I never need them again, but if I do they are the only place my vehicle will go

al
Review №21

Good communication with the company and my insurance company. Great customer service and very professional. Would recommend them to anyone in need of paint and body repair.

Je
Review №22

I received excellent service on the repair of my car! You cant even tell that the front bumper was damaged by an 18 wheelers tire. Thanks Quanz! I will airways use you all for my repairs! Staff was friendly and Mr. Eric was outstanding.

Ka
Review №23

Very professional, kept me posted on progress all the way through. I would certainly use them again. Im very pleased with the service I got.

Ju
Review №24

They worked with my insurance company and made the process really easy. They communicated regularly with me. I highly recommend them!

Ro
Review №25

Blown away by their customer service and professional work. They went above and beyond my expectations! Excellent. 5/5

Ma
Review №26

Was involved in an accident on 2/8/2021 and had my 2015 Chevrolet Equinox towed in to be repaired. The front desk was very polite and courteous and got me checked in and on my way. My family has done business with Quanz before and had great results hence why I chose them this time. Adam and his whole team does a great job and strives to be safe and efficient and basically tries to get the job done right the first time. Although my car was declared a total loss working with Quanz Advanced Auto Care was super easy and I didnt have to stress at all. I can appreciate their dedication to their customers.If I ever need body or mechanical repair again I will definitely choose Quanz Advanced Auto Care.Thank you Adam for always being there for me and the community when we need your teams expertise.

Du
Review №27

Quantz did a Great Job on my truck. Brendon was very helpful and professional. Thanks for the great work and great customer service.

Ke
Review №28

Quanz was always our mechanic of choice, so I knew exactly where I wanted to go when it came to bodywork on my vehicle. They were so helpful and timely on repair. They communicated with me throughout the entire repair. Upon pickup, my vehicle looked good as new! Hands down the best body shop in town!

Br
Review №29

Quanz is not real big on communication with the customer. I continually had to contact them as to status of parts and theyve had my vehicle for three weeks and they have never contacted me once. Im not sure if its done or not

Sh
Review №30

Dropped my vehicle off Wednesday and was done by Friday. Amazing turn around time. Great customer service from the receptionist to the guys handling the labor and updates. Would recommend to anyone.

Jo
Review №31

Quanz was awesome to work with. They were prompt with the repairs, kept me up to date on the whole process, were very friendly and essy to work with, and went above and beyond with the repairs (they took care of some rust found on the frame at no extra cost). I would suggest them to anyone!

Ka
Review №32

These guys were FANTASTIC! My vehicle was involved in a hit and run, and they fixed it like it was brand new! Marcos would text me any updates about the vehicles progression and would readily answer any questions I had. It was really nice to deal with such great people. Everyone is very friendly, helpful and efficient.

Ly
Review №33

Quanz repaired my car after a car accident. They were great at communicating with me and my insurance throughout the process and provided excellent customer service. After the repair was done, they noticed some minor damage that occurred while it was in the shop. Rather than trying to hide it or bill my insurance, they immediately let me know, and repaired the damage at no cost. Very honest business that provides amazing service. I will definitely use them again in the future.

Ma
Review №34

There was delay bec of the difficulty getting Tesla parts, but Quanz did a SUPERB job with repairs and restoring our almost new Tesla to perfection again. A huge relief. These folks are GREAT to work with: they were in touch regularly to update progress and inevitably friendly. Can’t ask for better. If you have to have body work and rebuilding essential parts done, these are the folks to do it!

St
Review №35

Everyone there very nice and helpful. I didnt bring in my glasses this nice sweet lady said I can do it for you. I didnt have to run back to my car. Thank you 😊. I had to have work done there before. Great job. So if you need anything at all done. Please go see the saff at. Quanz Auto Body there real professional and there kind.

Mi
Review №36

Somebody work, minor wasnt that bad. We got an estimate and 4 days later we brought it in and had it back the same day. Absolutely excellent service the staff was actually fantastic and completely 100% professional.

El
Review №37

I had a minor car accident and used Quanz to do the repairs. It was a fast and smooth experience

Ka
Review №38

Frequent updates on Tuesdays and Thursdays to know where my vehicle is while being repaired a big plus. Staff & team members are courteous and professional. Quality of work is great!

Mi
Review №39

Very helpful staff and willing to help. Nice shop very professional.

Ma
Review №40

Amazing customer service and high quality work.

As
Review №41

Everyone here is SO super nice and professional. I am so impressed with the quality of the repairs to my car AND they cleaned it. They cleaned my whole car inside and out and I am absolutely shocked. Quanz takes “taking care of the customer” to a whole new level that I’m not sure anyone else can compete with. 🤩

Ar
Review №42

All the staff was helpful and professional. They kept me updated on the progress of my repairs through out the process.

Li
Review №43

They were wonderful. They called and kept me updated. Friendly and professional. My car looks like new! Highly recommend! Well done Quanz!!

Jo
Review №44

The people that work there were all very friendly and helpful. My wife and I were in town visiting family and needed to have a window regulator replaced. They were able to get the part and get the job done right away. We would highly recommend them for service to any vehicle.

La
Review №45

Unfortunately my car was totaled but the staff at Quanz were very nice and kept me informed every step of the way. It had to be evaluated so insurance could determine what needed to be done. I have used them in the past for body work and they were super nice then as well.

De
Review №46

A clean shop with excellent work and courteous employees.

ma
Review №47

Got into a wreck and they dud the extensive repair quickly with no issues. Great communication and excellent customer service. Their attention to detail is top notch. They have repaired 3 of my vehicles and I will only go to them.

Jo
Review №48

I took my 2015 Durango in for some body work and a wheel alignment. Jopy the technician said he did the wheel alignment and cradle shift and stated that it could not be aligned due to worn parts... so I picked up my vehicle and noticed creaking. I Brought it back to get it inspected and the tech. DID NOT TIGHTEN THE CRADLE BOLTS OR ANY WHEEL ALIGNMENT BOLTS/NUTS!!!!!!!! When it was all said and done glen stated that they are a body shop..... absolutely pathetic. They are just lucky I didnt file a law suit on them.

Br
Review №49

Front headlight had been broken and needed to be replaced. It was ready in one day and my car had been washed. Front desk ladies were very friendly and Marci had explained what was done and let me know if there were any problems to call or bring car to show them with no problem. Great service!

Ro
Review №50

Everyone we dealt with was fantastic.

Te
Review №51

Great customer service even though they were Sooo busy. They did a great job on my daughters car too 😊😊

Os
Review №52

Truck looks like new. Team was very friendly and knowledgeable. My truck was returned well before the estimated time. Thank you!

De
Review №53

Quanz crew did a great job On my Dodge Ram dually. They were very responsive. Repairs were completed in one third of the estimated time. Thank you Ernie and the whole crew there for a job well done!

Gi
Review №54

They are polite and helpful. The repair was done quickly, and ended up costing less than the estimate! Raul explained everything thoroughly, and the office staff is helpful and professional.

US
Review №55

Brought my f250 to Quanz to paint my faded hood, a dent on a fender and scratch on a door. Its a 2007 so I was concerned about blending with the rest. Came out perfect.. couldnt be happier.. Ernie knew I was paying out of pocket for this and went out of his way to streamline the cost and keep the quality. Thanks Quanz. Art

Ju
Review №56

I was very impressed with the service and updates I received from the Employee that was assigned to my vehicle

Am
Review №57

Great customer service. Every one I talked to was friendly. Work was completed on my car within the estimated time given. I would definitely use them again!

Da
Review №58

One of our great city drivers tried to destroy the side of my car, Quanz fixed it up and now it looks brand new again. Bravo!

Mi
Review №59

This time they did an estimate but car is totaled so no body work. I have used them many times in the past & always very happy with their work. This time and every other time, everyone was very friendly, helpful & thorough. I highly recommend Quanz, the location on Paseo & Eagle Ranch especially.

Ja
Review №60

Marcos was the guy in charge of my car while it was there this week. Talk about professional, detail oriented, well spoken, polite and all around great experience. I appreciated everyone at the front desk as well. Super nice and friendly. But the biggest thing is everyone knew there stuff. They knew how to help and get the job done in a timely and professional manner. Super impressed! Marcos communicated effectively and was on it with updates and the timeline. I truly appreciated this more than you all know this week. The kindness and customer care your place brought this week was unmatched in any business I walked into. Thank you Quantz and Marcos for all your help .Jayme wrolstad

Jo
Review №61

It was a very pleasant visit they treated me like family and they got the job done and the time they said they would my truck looks beautiful is it good quality work you so much

Da
Review №62

I had collision repair done at the Rio Rancho, NM Hwy 528 Frontage Road location. Another party damaged my car and their insurance sent me a check for less than half the amount of the cost of repair. Quanz recovered the remaining amount to repair the damage. They picked up and delivered my car due to the pandemic. The car looks great. The paint is perfectly matched, there is no evidence of a dent, the electronic diagnostic was completed so my cars features are working. Gail, Raul, and Glen ensured everything was taken care of and that my needs were met.

Je
Review №63

I had hail damage to the hood of my car and they were able to get all of the work done 2 days early. Marcos had great communication on the status of my repair!

Jo
Review №64

Excellent service. Highly recommend them.

Iz
Review №65

Great experience! Highly recommend!

Mi
Review №66

These guys are Pro! Fast service, friendly people and very good work! Will definitely use them again, I was not aware of all the services they provide.

Ja
Review №67

Quanz has been professional, polite and friendly with their communication and explanations of services they performed on our vehicle. It is a job well done.

Iv
Review №68

Quanz effortlessly put my car back into beautiful shape after an unfortunate accident. My car is uniquely colored, but they were able to make it look brand new! They’re knowledgeable and were very good at keeping me up to date with the repairs for my vehicle.

Re
Review №69

My car looked great. Like it had never gotten hit. I highly recommend Quanz. Thank you for the great service.

Se
Review №70

Quanz personnel went about and beyond when they worked on our vehicle! We are super appreciative!! Thank you so much!! We will be back!!

ad
Review №71

Such great customer service! This place does an incredible job with your vehicle! Used this place 2 times for two car accidents that werent my fault. They take care of you and they truly care! Amy and Marcos went above and beyond for my family! THANK YOU!!

Al
Review №72

Friendly and responsive staff. All of my dealings with them were excellent. Glad they were the ones taking care of our repairs after the auto collision.

Vi
Review №73

Would have liked to receive a phone call letting me know my vehicle was ready for pickup. I received a voicemail on Friday that was hard to understand but never received a call on Monday saying my car was ready. I finally called and that’s when I was told it had been ready since Friday. Long story short, more follow up on calling customer if you do not actually talk with them would be nice.

Ju
Review №74

They did a wonderful job on my car. I was in a minor accident and my car needed a few repairs. They finished the job early and it looks new! I am so happy with the repairs!

Ba
Review №75

Our vehicle body repair was done with perfection and returned quickly. Very professional customer service as well!

Sh
Review №76

The repair and service was great!!! Earnie stayed close to his quote and had it out on time!! The ladies up front were friendly and professional!!(sorry I didn’t get their names) I would recommend Quanz!

Li
Review №77

Excellent job!! Highly recommended!! Great customer service!!

Br
Review №78

Great customer service and very professional.

Yv
Review №79

The employees are very friendly, and accommodating, I have used them twice and they made the repairs ahead of schedule! Always pleased with their service!

Ja
Review №80

Fantastic and professional place. They are kind and polite and keep you up to date on your vehicles progress.

Br
Review №81

I hit a deer while traveling on the interstate, took out the entire front end of my truck. I was concerned about the truck being restored to “like new” condition and I was concerned about how long it was going to take. Mostly because I needed a rental car and wasn’t sure how long insurance would cover. Quanz was able to squeeze me in, they did a great job on the vehicle, and returned the truck to me a week earlier than expected. While they had it I was told by several people that I had made a great choice and I definitely wasn’t disappointed. Hope I don’t get the names wrong but special Thanks to Amy and Jacqueline and all the staff.

Da
Review №82

They did more than listed, as my car was on collision. They keep you updated with the progress. I would highly recommend this shop to anyone.

Sa
Review №83

Wonderful customer service and professional results that we are very, very happy with! Highly recommend!

Ma
Review №84

The work was done well and in a timely manner. Everyone was friendly, competent and helpful. A great experience!

Ju
Review №85

They fulfilled my expectations, they did excellent quality work and fast, they gave us a treatment from the customer service staff, the adjuster always with a pleasant attitude and that give confidence. thanks for your service

di
Review №86

They are very professional all the employees there. They are very very helpful

vi
Review №87

The best. Immediate service w very reasonable quote & no pushy, pushy.

Su
Review №88

From the first encounter with the Quanz staff about my damaged rear fender and tail light, everything went very smoothly. The reception staff was courteous and helpful. Ernie, our auto tech, was knowledgeable about the issues that we faced with our car and communicated with our insurance company. He contacted me periodically to update me on the status of our car and the paint issues. When ready, the car looked great and the paint job looked like new. My husband and I are very happy. We have been customers of Quanz since 1995 or so and will continue. Thank you.

Mo
Review №89

We have been using Quanz Auto Body for the past 25 years for our collision repair needs. We have always been very happy and satisfied with their work and service.

Ch
Review №90

I cant say enough good things about this place! The receptionist are awesome and helpful. Jacqueline Is an amazing adjuster she really knows what she is doing and Im so grateful for her. I will forever be a loyal customer here.

Le
Review №91

These folks were extremely helpful and professional, the work done was excellent and thorough.

Ja
Review №92

It was great, work was done well and efficiently and everyone was friendly and helpful

Sh
Review №93

I brought in my car to be repaired from a hit and run...picked it up and the key was missing the lock button and they said they couldnt replace it because they werent sure if it was there fault or I brought it in like that, which I didnt. I let that go even though I was a little disappointed in Quanz being that they are supposed to be the best. Then I was really upset and angry when I went to start my car and it didnt start. IT DID NOT HAVE BATTERY ISSUES OR PROBLEMS STARTING BEFORE BEING BROUGHT HERE. This was my first time here, it was below my expectations and Ill NEVER use their services again. VERY VERY DISAPPOINTED IN THIS PLACE, I WOULD SUGGEST NOT USING QUANZ FOR ANY AUTOMOBILE NEEDS

Sa
Review №94

They did a awesome job with my car! It looks amazing now like it never even happened. I could even tell where the damage was anymore it was completely gone and looked new.

Mi
Review №95

Quanz was absolutely amazing! They kept me updated on my vehicle status and they were just so kind to me in every way. If I ever need any kind of body work done, I will definitely be going to see them!

Lu
Review №96

Very friendly and professional. They have done excellent work everytime we have gone through them. If I can help it I will not go anywhere else.

Ca
Review №97

I cant say enough about Quanz. The auto body work done by Marcos is wonderful. He knew immediately what needed to be done, and was able to explain it to me.The front desk is always the first impression if Quanz. I spoke with Amy first on the phone and then in person. She is smiling, efficient, caring and organized. Amy and Deanna remember me! They are fabulous customer service providers.

lo
Review №98

Needed estimate for accident repairOk

Ji
Review №99

Very friendly staff. I would go back again.

Bl
Review №100

Quanz was very professional, speedy, and kept me informed through the process. All of my questions were answered and they made the paperwork easy.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:9111 Eagle Ranch Rd NW, Albuquerque, NM 87120, United States
  • Site:http://quanzautocare.com/
  • Phone:+1 505-897-1949
Categories
  • Auto body shop
  • Auto auction
  • Auto dent removal service
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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