Normally would have gone one more star but the last couple of times in, theyve been short staffed to where I never got to talk to sales agent.Nice selection of used vehicles, well serviced and cleaned up ready to purchase and drive away.
HONESTLY THIS IS OUR EXPERIENCE... BOUGHT A 15.000 DOLLAR TRUCK FROM THIS DEALER. AND IT DIDNT TAKE BUT 2 DAYS FOR THE MIGRAINE AND DRAINED BANK ACCOUNT TO BEGIN.DUE TO HAVING TO PAY AND TO FIX NUMEROUS PROBLEMS. COULDNT GET A STRAIGHT ANSWER WHEN CONFRONTED.. READ ALL FINE PRINT. BEFORE YOU DECIDE TO BUY ANYTHING . ITS BEEN A NIGHTMARE WITH NO HELP FROM THEM. WAY OVER PRICED .. BASICALLY GOT TAKEN FOR 15.000 PLUS ABOUT 10.000 IN REPAIRS AND FEES.. NOT GOOD BUISNESS OR CUSTOMER SERVICE IN MY OPINION..
Cole and his staff are great people they worked with me and helped me get into the vehicle I wanted for quite some time!
Very disappointing. I came by to look at a Tacoma that I was told had a clean title, but after inspection it was revealed that it had been in 2+ accidents. Not to mention the fact that Covid precautions were thrown to the wind and our request to put on masks for the test drive was met with an ineffective piece of plastic.
Awesome place to swap out your vehicle
We have always been given superior service at South Commercial Auto, Salem and Albany, for the past 25 years. They go out of there way to help you find the truck or car youd like to have. They also work very hard to find you a loan that will work the best for you. Thank you South Commercial Auto for your wonderful, loyal and honestly service !
Fabulous people to buy a vehicle from. In September we got ourselves into a pinch and Cole helped us pick out the best possible rig for our family. To this day Cole answers our questions even though we no longer live locally.Great service, great shop and great vehicles.
I give this place 5 stars! I had a great experience getting my truck and 2 cars from these guys. They had me approved and my paperwork ready to go in fast and efficient time. I had some work done in the shop and had my truck back within a few hours! I was pretty amazed. I would definitely purchase from this place again. I recommend this place to anyone looking for a nice vehicle without the huge mark up!
No one came out to ask to help me. I guess sales are so good for them that you have to ask them to come help you.
They seem nice and have a solid selection of used cars
Great place to buy a vehicle. Always helpful and willing to help in anyway. I buy all my vehicles from them and I wouldnt go anywhere else. They are located just off Interstate 5. On the east side of the highway. They have all kinds of vehicles and if youre looking for something specific they will try and find it for you. I would definitely highly recommend them to anyone. Thank you
Best car buying experience ever. I called ahead and they had everything set up and ready to go for me when I got there. I was in and out in less than an hour including test drive. The staff is extremely friendly and they are not at all pushy.
Salesman answered all my daughters questions and made her first car buying experience worth going back for next vehicle
Excellent experience! No pretensions, no pressure. Got a great price on a great truck. They installed the after market tuning equipment I bought at the time of sale, on time, and professionally done. Had a slight problem, they took care of it quickly, at no charge.
Went to look at a very nice truck, Unfortunately when the guy tried to start it up, it didnt start. Then after me saying, Im going to go look at another truck somewhere else, let me know when its fixed I proceeded to get made fun of. If youre worried about a starter, then maybe you should reconsider getting a truck. It takes a LOT to make skyline ford look good, and south commercial accomplished it!
13 years ago we bought our first vehicle from South Commercial after my children and I were in an accident that totaled our van. Since then, we have bought 9 cars vehicles (commuters, suv’s, and trucks). No other dealership has ever come close to the service these guys provide. Best car buying experience bar none!
These guys were very nice and they are going above and beyond to help get me into a nice truck I appreciate it
Got a good deal on my truck and I like the personal feel you get from everyone you meet here.
I just bought from these guys and they made things really easy. They are straight shooters and I appreciated not having to filter through tacky sales pressure. I would recommend using South Albany Auto Sales. They are a family run business and they were gave us a great deal..
Great
Shopping around for a truck on the internet and found one I liked. The truck was in Albany and they brought it up to Salem the same day so that I could look at it. They called me as soon as it arrived and when I came back, the pick up was ready for a test drive. The whole process was simple and easy and not what one would typically expect from a used car dealer. From start to finish, my experience was easy, straight forward and fair. Thank you to James Baxter, for helping me out. Im enjoying the new pick up and give a thumbs up for this business.
I Needed a yard dog (old truck), for my kids, they had it and didnt try to BS me into anything else...they were friendly the price was right. The paperwork was as quick as these things can be. And all this happened late on a Saturday...Ill definitely be back.
Had a great experience with Cole and the rest of the staff. So beyond happy with my experience.
Had a good experience today with South Commercial Auto. It was worth the road trip (5 hours round trip). Even though they did not have what I was looking for, I found everyone I dealt with to be friendly, helpful, and not the typical you have to buy salespeople. They listened to what I wanted, and we left it at that. I appreciate good customer service above most anything else, and this group showed it today.My only suggestion- Returning emails and phone calls would be great. We are all busy, but it would be helpful in the future. I look forward to hearing from your company if you find what im looking for. Keep up the good work!
I would like to start out with my recent purchase of a 2011 f250. Good looking truck to begin with and overall in good condition. Theyve got a wide variety of trucks ranging from work trucks to nice daily drivers. I was happy with how I wasnt swarmed by salesmen when I first arrived but instead greated as a friend and to just ask if I had any questions or would like to go for a test drive. After going through with the very easy straight forward purchase, I found out the A/C wasnt working. Made a single phone call and they were incredibly quick to respond to the problem. Being a past aircraft mechanic I knew how much of a pain the A/C system can be and at times costly. They did everything they could to resolve the problem as quick and efficiently as possible and even worked around my schedule which is almost unheard of nowadays. Their entire staff, sales to mechanic were incredibly friendly during the whole process. Not only do I recommend the auto sales they provide but I highly recommend their shop as well. Not only do you get great service when buying a vehicle from them but you also get an amazing discounted service plan when you do. I cant say enough about the support. Thanks again South Commercial Auto
Very friendly, helpful and professional. They go above and beyond to get you in the rig your looking for
Great people great sevice. They held my truck for two days and kept there word. I recomend South Comercual Auto sales to everyone.
I love my 2003 Ford, it drove like a dream home last night. Thanks so much Cole for all your help.
Simply can’t beat the prices. Service is great quick and easy
Folks, 1 whole star is entirely too much. Ultimately I did not purchase a vehicle from this organization. So I cannot speak to the buying experience. I can, however, speak to the morale foundation of what this family represents. I inquired on a trade for a vehicle. We discussed the terms and agreed. Agreed without question three different times and it was clearly understood. Hours before I go to sign for everything they call and try to lower the price of my trade by 2 grand. Seemingly trying to get a quick jab and hoping Ill just think to myself that its already too late. Im active duty military and a resident of Oregon. I try to deal with everything near my home town because Oregonians are genuinely honest people and because I can give business to my home state. Military folks are typically terrified of used car businesses because they seemingly prey on military members. They have guaranteed pay and the younger members sometimes get frugal because this is their first real pay check. This felt like I was sniffed out and tried to be hustled. I dealt with Cole and he was the one who tried to pull this slick move. His dad also threw a couple jabs in about how I didnt understand people from the northwest. I am people from the northwest! Either way, I hope you all decide to steer clear unless you really understand what youre getting yourself into. Good luck.
The absolute shadiest dealership in the world! I paid them over $5300 to replace headgaskets and stud my motor, they put it back together without the head studs upgrade but tried to charge me for them, I made them take the motor back apart and do what I originally asked, a few months later when the truck got totaled in an accident we took the engine apart and found they didn’t replace my cam, HPOP, or oil cooler like they were paid too. Be very careful with Scott short he’s like a little magician and will try and trick you and scam you any way he can.
Cole and Scott were great to work with, love our new Jeep !
Nate De Cizo was great. He was friendly and treated me and my father with respect. We would recommend him and this business to anyone who wants a great experience buying a car.
Just bought a ram 3500 . Great truck, they were very knowledgeable about diesels and were very honest, I didnt feel pressured or the scuzzy used car salesman b.s . I will definitely buy another vehicle from them
Ive purchased several vehicles from South commercial automotive over the years and my experience has been wonderful every time. I would highly recommend them to any of my friends or family.
Nice service..😌😌😌
Our initial dealings with this business were good and we struck a deal, we arranged to have a hitch put in the bed of the pickup truck and paid a deposit. This business has a branch in Salem who does the service work and we organised for the work to be done. This is where the trouble started, what one dealer offered is not what we got to from the other dealer who happens to be his brother. When we talked about it he got very defensive and in the end we backed down not wanting to have a fight. We went back a few weeks later as we were told by r v dealers that the hitch they installed was not going to be any good for towing as it was entry-level. These guys knew our plans and that we wanted a Patriot hitch and when that wasnt available they should have substituted it with one of equal quality.Once again owner was defensive and offered us a poorly rated hitch. We drove away and got a quality hitch at a great price and excellent service just down the road. Shame on you South Commercial Autos your passing the buck and poor follow up service is not good enough.
Rude people who like to bully people into purchasing. They sell vehicles that are in MY OPINION just not worth it. Dont do business here. They do not care about you.
The South Commercial family is good honest people who will always help you find exactly what you are looking for. I recommend them highly
I went to the Salem store today and they told me after asking what my price range was that they had nothing under $35,000 which means all they wanted was a big sale well if they dont know there innovatory then they need to learn it. Otherwise making up lies just to get a bigger sale is not a way of business.
I had a good experience here. Awesome group of people excellent service
Terrible customer service
Crooked