Always helpful even when they have line out to the parking lot

Always kind and friendly only ppl I have work on my car.#RobertRocks

My Husband and I havent been with them long but I would say their Pretty Good at what they do...

Add a oil change, waiting in the waiting room was a pleasureThey had coffee, water, and reading materials. There were others also waiting with us, which we all even talked with each other. A bathroom was also available . They came to get us when the vehicle was ready. The CASHIER was very nice.

Ive been very pleased to see real costumer service. They took my truck right on in to the shop and I have been treated with nothing but a friendly professional experience.

Service was great. Cost not so much. I bring a tire in to have patched and its $32 minimum because of their fees. Find somewhere else to have a tire patched especially if you are bringing only the tire in (off the vehicle)

Just had a great customer service experience @ Sunbelt Ford. Took my Escape in for oil change and service. I was met by Gary Sims (Service Advisor). He made an observation of my tires, pointing to a potential safety problem. I had 39,000 miles on the tires. Gary gave me a quote for new tires and matched the lower price of a competitor. Yes I’m very happy with the service, but more importantly it was a pleasure to have Gary as my contact person at Sunbelt Ford. He went out of his way to keep me informed about the progress of my car repair.

We absolutely love our experience using Quick Lane at Sunbelt Ford of Albany! The service is always spot on. Weve never had a question that could not be answered immediately. If it couldnt be done immediately, the technicians worked until it could be. They put the P in professional and I will continue to return.

Another great experience at the quick lane! The staff was friendly and they offered top notch service. They were candid and looked out for the customer’s best interest. Mr. Eddie, Mr. Gary and Mr. Mike 🎯!!! Great job!

I got my car from Sunbelt Ford. Must tell you first time I have ever owned a Ford model. Have a Ford Fusion have had for a couple of years. 3 year old car with low mileage, and computer brain that I have never had. ☺️ I do plan to get my next car from here...

We had trouble with our cars air conditioning on the way home from Florida to Indiana. The service department was so nice, got the car right in and let us and our dog stay in the lounge area. It was 95 degrees! They went out of their way to help us ! Would highly recommend them 💕😊 We are so thankful they were willing to help us out on an unbearably hot day, thank you!

Theyre my backup service... because my regular maintenance shop doesnt open on the weekends... dont have full confidence in this shop... I never see the same workers... seems to be constant turnover

The technician was great! I arrived late afternoon to get my oil changed and he was happy and very friendly as if it was first thing in the morning. I described some other issues Ive been experiencing and the technician listened and was ready help! Awesome service!

Recently had my truck serviced at Sunbelt Ford in Albany, Ga. I spent almost $2000 on repairs which still did not fix what was wrong with my truck. If you want knowledgeable mechanics to fix your truck do not take it to Sunbelt Ford the mechanics only know what their machines point out. I will never let them TRY to repair anything else on my truck. The service department is an epic fail!!!

Quick service doesnt mean waiting hours or being told it only applies on certain days and times! Even worse you go at 7:15am wait half an hour to even get seen and wait even longer. Eventually just gave up because each time I get my car serviced it gets worse.

Had my oil changed today I needed my fuse changed and Gary who works in quick lane was very helpful in changing my fuse. The service at Sunbelt A+Today had my 0il changed and Quentin was very helpful...I needed to add a oil supplement and he was helpful in getting that done. 8/10/1910/16/19Getting the works.All went well.12/11/19Had a oil change today all went well.

Great staff. Very friendly and helpful staff. Very nice lounge for customers. Very clean. First time visiting for oil change, but I will return.

Sunbelt Ford Albany has awesome auto technicians! I totally appreciate them being customer friendly.

Not good today. 6 standing around and the one working on my truck seems to not know what he’s doing and is moving in slow motion. Been here for quite a while for an oil change and tire rotation- the only vehicle here.This is the complete opposite of previous experiences.Please somebody do something!!!

I love coming here for oil change and everything else the staff is awesome

Great place, great people, & fair prices!!!!

Great experience. Reasonable prices. Helpful and friendly prices.

They have the best customer service and will take care of you long after you have purchased your car one of the best investments I could have made .

They actually took great care of my F150. I had the paperwork from almost three years ago and explained the same actions are happening again..... They hopped on it immediately....

Great customer service and, they work hard to try and satisfy their customers!

Great service they got me in and out in a timely manner!

Friendly professional service, mer with a smile and took care of my ride.

1st time service was super and my service guy Quentin Williams was the best... thank again

Think twice before bringing your diesel in for servicing, not the same mechanic as previous visit had problems and service manager was NO help. We will not be back.

Fast and professional

Claimed they changed the oil but I watched and they didnt. When I confronted the technician he admitted the oil wasnt changed because it looked clean to him! Haha Ver poor service since hiring Eddie and firing Brian. Eddie was the guy who ran Sears service center which was horrid. Sunbelt Ford is the new Sears beware.

The service at Sunbelt Ford of Albany is always exceptional!!!

Love this place. Have bought 5 cars/tr.

Great service and helpful attendants

Great service and extremely nice staff

Awesome, and quick service.

It took longer than told,and didnt notify when job was completed

Next to my house, affordable and fast!

Great place inside and outside

Outstanding service and great staff!

Pleasant atmosphere and quality service

Great place to go!!!