I was there today and a girl was working who was a trainee I noticed at the end by the name tag. Her coworker was on a break I believe (came out after a few of the people ahead of me were served just by the trainee) and she was working the till and drinks quickly and efficiently. She was very cheerful when taking my order and made my blizzards perfectly after I had asked for some customizations. I was very happy with my service there today 😊

I went last Monday or Tuesday at the Southgate and ordered orange Julius and then I was surprise they didn’t make me the freshone.. instead they like to give me the one been sitting on the counter .. the filipina girl she’s so rude as a customers service..

They do not have enough staff. One lone gentleman that is trying his best with a long line.

The $7 dollar is pretty good

Best Blizzard Ive had in years. I ordered a medium and she accidentally gave me a mini, but didnt hesitate to rectify the situation... And the blizzard was mixed ALL the way through to the bottom with plenty of Smarties pieces... Great experience

Great place to stop for soft serve ice cream!

This DQ is in southgate mall right across from the apple store I have visited this DQ a few times and always been greeted by a friendly staff and always had fast service. The food and icecream from here is top notch

Pretty slow service. Too much chatting amongst staff(except for the trainee - he appeared to be the only one with any sense of urgency that there was a long line).

I am not sure if she was the manager or not, but it sure looked like it. She was swearing and complaining about having to stand and being sore. This is not professional behavior. Staff looked terrified just to be near her. Take a break? Do anything other than swear around customers and maybe treat your staff better so they can stop looking like they want to escape a prison.

On feb 21th around 8 o clock... two employees were being rude.. Therefore I had to experience terrible customer service.

Not the most comfortable seating, but the ice cream is a tasty treat. Service is quick and friendly.

Pretty average for a fast food ice cream shop. Pretty get what you would expect.

One of few places where you can find delicious icecream and frozen cakes in Canada.

Do not order cheesedogs here. Overpriced and gross. Good icecream though. Mediocre service.

Their $7 deal is pretty good.

Perfect description of what a fast food joint should be- fast and friendly service. Like most DQs, you can see the workers make the drinks.

Nice treats and sfatt. A bit pricey though

Excellent dessert (made really well) and good service. Thanks DQ ☺

Tasted very good and nice servive served upside down :)

Juicy Hotdog, What a great Banana and Strawberry Yogurt smoothy, great service with smiles by staff and Jimmy! Ill go back asap.

Never disappointed. Love that icecream

This has got to be one of the worst DQs in edmonton.I ordered a chocolate extreme blizzard with no brownie chunks... and i got a cup full of chocolate ice cream, thats it. when i asked where the other mixes were, the lady had no idea what i was talking about.My friends both got brownie earthquakes (or whatever they are called) and they both had barely anything on them, 99% ice cream...this location is terrible, find another one.

I love ice cream!

Great food, good customer service.

Good. they could be more friendly though.

Perfectly mixed blizzards!

Incompetent employees. Rude, but also incompetent

I always stop in this place for a quick snack!

Good eats

Best place for desert

Dairy king is very nice

Good food good service

Got my ice cream

High prices for little food

Staff were friendly.

Meh.

Go to place for treats

Was OK

Mmmmmmmmmmmmm, blizzard.