Good ice cream, customer service could be better. MADE A MISTAKE ON BILL AND INSTEAD OF LISTENING she just charged the improper amount. Didnt apologize and closed the window and I couldnt hear what was said. The girl who waited on me was new and she also tried to tell her and wouldnt let her make the adjusment.

The ice cream is good and the price is alright, but theyre never open, despite what the sign and the hours posted here say.

Slow but great taste right across the street from a basketball court and everyone is nice

Lots of choices and very great ice cream not to bad in price. Could use a place to sit and eat but still great place

Good ice cream at a good price they just spent a lot of money fixing this place up you should check it out

Small portions and slow service but the ice cream is good.

I love kenmore freeze still the best after all these years.

Kind people awesome staff great and affordable icecream

Good ppl great customer service. Icecream was delicious

The ice cream melts too fast

Wish they would change the sign to close if there not open, sign always says open and if wi fi is free whats the password cause it says u need one???

Really good flavors and affordable

Great service and the ice cream is baller too

I give 4 stars only because my daughter and myself wanted Superman Ice cream ( cant get it anywhere else except Tiffanys and it made us sick) and they were all out, so my daughtee then ordered Rainbow Sherbert and they were all out of that. So we eventually settled on cherry dipped cone for me and chocolate dipped cone for .y daughter. They were good however had to have a cup to enjoy our cones due to the instant melt.

Its not the same Kenmore freeze I remember

Fast device and only one person working

Its good but its no stricklands

Got the brownie sundae and it was excellent

Awesome coney dogs!!

Ice cream is great but the crowd isnt

Says your open til 9, I show up at 8:30. Youre handing out ice cream to other people, but tell me your closed. Thanks for making my kid that just got pelted during his baseball game cry again.

Love the icecresm

Ive cream was great. Their selection is great. Only two people ahead of us in line yet the wait painful (15-20 minutes) Fix this and real lines will form.

A little expensive but tasty...

Best ice cream around. Glad to have it back open. The workers are hard working and friendly. The portions are VERY generous. Try the blurry, you wont be disappointed. Give this ice cream a try, you wont regret it!!!!!!

Enjoy this place daily. Love the Banana split..

Good 🍨

Yammy

I had a upside down banana split. It came in a clear cup. Ive never had one in a clear cup.. It was beautiful. And it was delicious!! Im Definently coming back. The people were very friendly.

Very slow, no menu yet and a bit unorganized still but the ice cream was tasty. They took out the picnic benches as well but there are a few seats on the side of the building. I believe its still a work in progress... I think they will pull it back together ;) Glad to see the return!

Always delicious

UNDER NEW MANAGEMENT! So glad my childhood favorite icecream shop is open again. Everything is fresh and tasty.

Looks much nicer now but portions are incredibly small. My 17 yr old grandson ordered a 2 scoop cone and received what looked to be a Baby cone. Honestly. He reminded them that he paid for a 2 scoop cone & was told its all there. I dont like to write negative reviews but owners need to supervise how product gets delivered at the windows so they build a strong repeat customer base.

Awesome prices. Owner is great. She is all about helping the community as best she can.

Best ice cream ever! Service was above and beyond! Went back twice during our visit.

So many options - even a dairy free soy milk option! Tons of toppings, great prices, and even 3 flavors for dipped cones. Delicious!

Closed and shout down.

I love the soft serve. You cant beat the price either.

Good place

New owners reopened Kenmore Freeze. Right now, they only have chocolate, vanilla and twist. The lady who took our orders said they are working on getting more flavors, probably in a few weeks. I am not sure when they close for the season. Maybe they will be fully operational by next summer. I hope so!

Can tell everyone is new and menu is basic, but ice cream tasted great! Glad to have it back open.

Me and my family always loved this place. Give them a chance to get everything organized...it will be worth the wait!

Super slow and ghetto. The line was to the street and didnt move for 15 minutes before we gave up and left.

Why open back up if you’re not gonna appreciate people patronizing your business

Just what youd expect for thus place. Simple soft serve at an affordable price. Love it.

Nice to see this place back, I hope they dont close again. Was sad when I didnt have a close ice cream stand . and Kenmore Freeze is like the OG ice cream stand from my child hood . :3 I havent gone there yet to try the ice cream so I will make another review once I do. so 3 stars for now :3

This place is fantastic since the re-open.. the staff is still linda figuring things out. However this place uas been great so far. Ive been there three times this week. Keep up the good work.

I went there for the first time with my kids and Husband. We waited in line forever. We finally got our ice cream and when I sat down to eat mine there was a bug on the top. I took it back and asked them to remake it, at first one of the girls said she would just scrape the bug off the top, I said, no I would like it if you would just remake it please and she did and then when they brought it out to me, it was already melting. I knew that going for ice cram in Kenmore wasn’t going to be the best experience to begin with anyways so I wasn’t really surprised with what I got. Won’t be going back there.

So glad to see it back. Great prices. We will be back.

Glad this place is back. The ice cream was good and not expensive. The coney dog recipe had changed.

So glad they are open again and keeping the original name n kids loved the ice cream

Slow service. Extremely slow.

It was good but will be better when they finally get other flavors in.

Nice folks. Basic menu good soft serve

The people who work there are super nice, the prices are amazing and the ice cream is absolutely delicious.

They know how to make banana split eith vanilla and chocolate ice cream but forgot strawberry ice cream goes with it but otherwise in that is still good.

I loved my blue moon with sprinkles!!!!

Very well. Better than I could have asked FOR

Really good ice cream I had the banana split it was great

Slow imo. Banana split on point

Very well priced...great ice cream..very underated ....love this place

Slow paced for the reopening. It would be nice if they had a menu even if they only had minimal flavors.

So glad they open this back up Kenmore really needed this in the neighborhood! Prices are very good & icecrean was good too!

Good

I love their ice cream.

One of the best places in the area to get ice cream. Prices are great and its right across the street from a park!

Upside down banana split delicious. Service not so much....

Love this place! Its always a family trip to go get ice cream... they have something for everyone!

They are going to open soon the food is so good

Friendly people cheap prices

Good ice cream,Fast friendly service,inside and out looks amazing. So glad there open again.

Bomb

Never open.

Love Kenmore freeze icecream ❤

Love this seasonal ice cream shop. Cant wait until it opens every year.

Loved this place! Their Lemon Ice Cream was the best...

Good icecream and slushies

Delicious Heath Sundae, there are always specials on ice cream and sundaes. Friendly and great service.

Great service, tasty ice cream

Good ice cream

Always great!

It was great

Nothing comparable to the old Kenmore freeze.

Its never open, like now, it says it closes at 9, but its been closed ALL DAY. What a way.to run a business

Awsome

Horrible both times Ive been here first time no prices or menu second time ordered a banana milk shake and got a vanilla one will not be going back

Lemon ice cream

Sad they have closed permenantly.

I play Kenmore baseball at Prentiss park and when we go there I always get peanut butter dipped swirl

SLOW SLOW SLOW SLOW BAD ATTITUDE

Love it

Simply amazing

Quick,,, convenient,,,