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GameStop
98-1005 Moanalua Rd #229, Aiea, HI 96701, United States
Appearance
GameStop
Comments
Mi
Review №1

This site is awesome. Super clean. Easy to find whatever your looking for and the staff knows their stuff. Highly recommend.

Di
Review №2

Friendly and knowledgeable customer service. So very helpful! Great shopping environment 😊

Re
Review №3

The Gamestop asst manager when we came was very friendly, helpful & informative. He really made us feel like valued customers which is always appreciated.

Ma
Review №4

Go support your retail stores! They need our help. Just reopened my GameStop account and pre-ordered a bunch of stuff. #GameStonks

di
Review №5

Associate by the name of Tyler who hooked me up big time! Came in clutch with his customer service thanks again bro

el
Review №6

Not too crowded, great customer service

Ra
Review №7

Love this store for the games and the figurines.

Ja
Review №8

The team here has been excellent in providing updates on the availability of gaming gear throughout this pandemic. Always professional, as well as friendly and welcoming. Im glad this location is still around. Im personally always happy to visit between work or throughout my errands :)

Th
Review №9

Its wide variety of games and passes make it like the blockbuster of video games in the 21 century.

Th
Review №10

Wouldnt normally give any stars to a Gamestop but these guys who work Saturdays are funny as anything. Next time you are there on a Saturday ask them if they still get weird calls from the mainland. Good staff!

Mu
Review №11

Found a game I was looking for. The employees were helpful

Th
Review №12

My one stop shop awesome good courteous employees and very well stocked shelves

Da
Review №13

Do the hours here differ from the mall or have they just not been updated???

Sa
Review №14

I love the customer service, the games, and the toys.

Da
Review №15

Store smells bad, funky even with covid mask on. No ps accessories available.

Le
Review №16

Thrustmaster actually cheaper here than online...

Ry
Review №17

I asked if they have any Pokémon cards in stock and he just hung up on me horrible service worst GameStop ever! This employee was Mason

An
Review №18

Didnt purchase anything, but had questions regarding PS5. Super knowledgeable and helpful staff. Would definitely shop there again!

Ch
Review №19

The employees were very nice, but wouldnt stop talking to me so I could actually do my shopping. I told them something I might be interested in, and every time they went to the back and got it for me even though I didnt ask for it. I ended up buying more than what I wanted just to get out of the store. Next time I will just walk out and not purchase anything at all if Im constantly bombarded.

Ph
Review №20

Its a game stop, which if youve never been to one the name is pretty explanatory. They are generally better than Best Buy if you are trading in games.As far as the location goes, its nothing special. It does get busy so check the peak times on Google so that you are not overwhelmed by teenagers.

Sa
Review №21

The two employees working last night were very helpful and friendly, even though they were a little busy. They were great with my son, and answered all his questions. Thanks!

Jo
Review №22

Inside the store they are somewhat quick at helping customers. Do not bother calling though. They never pick up the phone. Ive called myself multiple times as well as been in the store with hardly no one there and they just let the phone ring while continuing to talk to each other.

Cr
Review №23

Helpful staff

Tr
Review №24

As long as your buying their great!!

Br
Review №25

Bad customer service rude employees

Po
Review №26

Service is good, staff has knowledge of products, always keep me updated as to new game releases!!! Awesome:)

En
Review №27

Gamestop is the widely known video game spot. They dont just sell video games but also accessories, clothes, collectibles and other stuff. Its a nice place to visit even if you dont plan to buy anything because every once in a while there will be new stuff stocked for you to enjoy. I love how theres previous generation games there. I find it hard to shop online for old games right now. Its also easy to trade in your used games for some money. I hope that Gamestop doesnt go out of business soon because its also a social place. More social than ordering products online despite it being a booming thing.

Ke
Review №28

This gamestop is great, its not the location that shines its the staff.Ive been here multiple times and received excellent service from their staff.The employees here are knowledgeable and professional.

ke
Review №29

Good customer service. Answer all my questions and offer me proper add on to my purchase .I was happy with my service.

Da
Review №30

Always great deals for games but as far as the collectibles and toys they sell, its a rip off. Dont even think of trading anything in to them. They will give you may be 10% of the worth and sell it for an insane amount of money. The only good thing here is buying most new and used games. But if you want it cheaper than you should download it straight from the PS store or Xbox stores. They are always cheaper.

Il
Review №31

NO STARS for ALL GameStops across the universe. Horrible policies. Makes me want to kill myself. Hopefully you guys go out of business one day and I’m still alive to see that day. Please stop fueling a horrible business like GameStop. The robbery they commit by paying customers $0.30 for a $60 game is outrageous. Their return policies are garbage. I bought a Nintendo Switch from these clowns. Not even 5 hours old and I tried to get my money back. Now it’s an open box and they can’t sell it as new. BUT Best Buy does it. I wonder why people go to Best Buy first....BECAUSE THEIR RETURN POLICY IS A MILLION TIMES BETTER THAN GAMESTOP’S. Now I see why Best Buy is always sold out of certain things. I believe in the law of attraction and I will manifest your business horribly crashing and burning so that GameStop will be down in the history books as the biggest failure of our time...which is slowly but surely getting there.

Ed
Review №32

They used to have more stuff

リチ
Review №33

Great staff! New to the island and wanted to grab a game I had my eye on. Kaci was super helpful and reminded me to do some preorders as well. 10/10

Cy
Review №34

This location is particularly small and quite pricy. Even if you arent buying a video game all the rest of their items are way too much and arent worth the money. You can find most of the stuff in their store at hot topic, box lunch or online.

tr
Review №35

3 stared cause the website is one lie, thought I could get one Xbox one s, says its $230 on the web but in person $272, good services and nice people.

Ma
Review №36

My experience was good. Nice people.

Lo
Review №37

Now I came here with a good friend a I thought it was a place just for video games. Dont be fooled! Its filled with merchandise from games like Overwatch, COD and so much more. I personally think its really cool. The prices however...took my rating down 2 stars. I dont think $15 for a D.va plushie or $30 for a light up lootbox is a good idea. If you like spending this is for you.

Ad
Review №38

Good ppl working there

Se
Review №39

Games what more can one say? Love these fuys

Iz
Review №40

Always a good experience shopping there with a good selection of merchandise.

ro
Review №41

You shouldnt have games that are unavalible to kids in high school, an M rated game isnt even as bad as they rate. There is people out there that want to protect kids from the truth. I get it. But if im mentally old enough and i have money for the game, give it to me, i have money to buy it, i should buy it. Gamestop, you are trash

Ni
Review №42

They sold me a digital code for a PC game that didnt work.

Ch
Review №43

Always have what i need in games and good customer service

Fa
Review №44

They didnt have mangyeko sharingan uchiha madara amiibos in stock

Cl
Review №45

Always have the games u need or want

Re
Review №46

They are very friendly and helpful 😊

Iv
Review №47

Good selection of games.

Th
Review №48

Wish they had more DBZ pops

Br
Review №49

Very friendly and helpful.

Sa
Review №50

Manager is on it! Great customer service

Ke
Review №51

Nice gamestop!

Da
Review №52

Come here for all your gaming needs

Ja
Review №53

Best place in the world

je
Review №54

Awesome customer service

EX
Review №55

Small store with few things to choose from

Sa
Review №56

Excellent service!

Le
Review №57

U have to dig to find the deals

Ja
Review №58

Awesome employees

Er
Review №59

Never have games in stock

La
Review №60

Favorite

Pr
Review №61

Amazing

Ka
Review №62

Love it

Lo
Review №63

Come on, its GameStop

Gu
Review №64

Very good variety of games and products.Very good variety of games and products

Information
30 Photos
64 Comments
4.3 Rating
  • Address:98-1005 Moanalua Rd #229, Aiea, HI 96701, United States
  • Site:https://gamestop.com/store/us/hi/aiea/1312/pearl-ridge-mall-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 808-488-0070
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:6AM–10PM
  • Sunday:10AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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