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Target Optical
3378 N Cobb Pkwy NW, Acworth, GA 30101, United States
Appearance
Target Optical
Comments
Ja
Review №1

Dr. Le and Tonza were great! I was in and out in a timely manner and their customer service was top notch! They were both friendly and helpful and made my experience as a first time patient great!

Jo
Review №2

Heather, is the best!!! I have been going over there for almost 5 years; ever since I started using glasses, and between the Doctor and Heather always have making me part of the family. I Love this place and all my Oakleys. At least 4 pairs….Very Happy!!!!!

Tr
Review №3

Never had a problem with the doctor located at this store. But there are a couple of workers there that obviously dont want to be there and are extremely rude. I dont plan to return to Target for anything, including glasses.

Al
Review №4

My appointment was quick and all my questions were answered. Will come back to this location again! They have a lot of style options for glasses.

Je
Review №5

This review is for the employee named Jessica. I have been going to this location for years, the optometrist is amazing. However, it appears that Jessica needs remedial training in customer service. All of the other employee I have dealt with throughout the years have been nothing but nice and respectful. My son had an eye appointment scheduled after school, due to after school activities he was 6 minutes late and Jessica said “You know your six minutes late, you can’t sign in without a parent, reschedule.” I was around the corner to meet him there since he was able to drive himself there after school. I’m sure if he was an adult the 6 minute delay would not have been a problem. It’s disgusting that an adult would do that and be so rudely dismissive. If she spoke to my son that way I’m sure she has done it before to others. It’s unfortunate because that was my go to optometrist for me and several family members. Due to Jessica’s actions they have lost several loyal customers due to her rudeness and unprofessionalism.

D
Review №6

Dr. Moore was great today. Heather G was amazing with eyewear fitting!

Me
Review №7

They provide exceptional service. I really like the doctor that I see.

Ka
Review №8

Thank you to Tonza for adjusting my glasses for me. She greeted me and took care of me amazingly.

Ma
Review №9

Very efficient, very friendly and and incredible customer service!

Be
Review №10

Very professional. They didnt just try to sell me some eye glasses. They made feel welcome in their store! I love my new Oakley glasses!

Tr
Review №11

Everyone was very nice and helpful I really like target optical they are awesome

Ri
Review №12

The doctor that did my prescription was awesome, made me feel very comfortable and I would definitely recommend them

Au
Review №13

The doctor was wonderful, the other staff were not. Not helpful at all and snooty when I called with a simple question. I will not go back there and you shouldn’t either. Save your money and go somewhere else where they will actually help you.

Ja
Review №14

Great experience staff was very easy to work with

We
Review №15

I have been a patient here for many years & hope for many more. Good quality products & helpful staff!!

Ra
Review №16

We have gotten close to 10 pairs of glasses from here over the last few years. Weve had great experiences each time! Dr. Le does a very thorough job and Heather, the manager, is so kind and helpful!! Highly recommend!

Ta
Review №17

Everyone was so kind. And I had many options to choose from. My glasses were ready sooner than I expected! Thank you!

Jo
Review №18

Top notch peeps!

Br
Review №19

I stopped by to see what my prescription itself would cost. The person I spoke to was very rude & disrespectful telling me she knew what type of lenses I had & that she was busy I kindly left without saying a word, but my 2 children that were with me noticed her attitude and asked why she was so rude when all I did was ask a quI would not recommend this place at all. I much rather deal with nicer people with manners & care for you & what works than to deal with thisnattitude....never going back

Ma
Review №20

My wife went here to get an eye exam and some contacts. The exam went well, they said they ordered contacts and they should be here in a week. That should be the whole story. Two weeks later and we have no contacts so my wife goes back to the store to check on them. Turns out they were never ordered and they insisted that we hadn’t paid for them (Which we did) and had to pay for them again. So now it’s almost a month later and we’re waiting for contacts we’ve had to pay for twice now.

An
Review №21

I was a little hesitant going here due to some bad reviews. My experience turned out to be excellent. The sales person looked into any sale she could find to help lower the cost of my glasses. This helped me tremendously.

JO
Review №22

Terrible! The only reason they received 1 star is so that I could write the review. Although standard anti-reflective is included in my insurance at no additional cost, I was charged for premium anti-reflective. The Sales Assoc did not make us aware of this. I found out after I called to discuss the charges. Typically, when a product or service is not covered by your insurance, the provider will let you know giving you the option to decline or accept, but not here. She also went ahead and charged me anyway for another service I declined. Also, frames were supposed to be $0 out of pocket, but I was charged for them too. Now on today, the 10th business day since our visit, my sons frames are STILL not in and they tell me he has to come back in to be re-fitted because measurements were wrong, and they allegedly left a message stating so. Funny, because I have no missed call or voicemail from Target Optical. GO SOMEWHERE ELSE! AND there are optical centers that do not charge you for a 1 year warranty on your glasses...this was my first but last time using Target Optical.

Ow
Review №23

AMAZING PLACE I LOVE IT

Th
Review №24

I have been seeing Dr. Le for about 3 years. She is always super thorough and listens to any issues I am having. Went to Optometrist office and paid twice as much and felt like they rushed me through and tried to get me to pick out most expensive frames.

DJ
Review №25

Dr. Lee is amazing! The staff is super friendly and quality of work is unmatched. Ive been a customer for 5yrs and will not go anywhere else.

Sh
Review №26

I am so impressed with Dr. Kristy Le. She took so much time with me and listened to my issues I was having with redness around my eyes. She opened a magazine and pointed to it and told me this is what I believe you have. Within 3 - 4 days the redness went away and I felt beautiful again. She is so knowledgeable in so many ways. I am so thankful that she is my eye doctor. :) I highly recommend her. You will not be sorry.

Wi
Review №27

If you want a extremely rush eye exam and satisfied your kids with a pair of eye glasses even they dont necessary need one, that the place you should visit! When I scheduled an appointment, I asked whether we could have 3 exams done before 5:45 to 6:00pm. The lady said it should be okay as each appointment is about 20 minutes. So I scheduled for 4:30pm for my 3 kids, the next day she called to postpone it 5:00 which I find out she squeezed in another appointment before me who needed to get out to the same event later. I would say the optician spend no more than 10 minutes for my 11 and 9 year old. She told me my older one DEFINITELY need a pair of eye glasses even she has a really mild prescription 0.5 & 1.0. My daughters also told me she RUSHED them made a decision of which lens they saw better without giving them a second chance to look. After the optician took my 6 year for < 5 minutes, her 6:00 appointment came in which is about 5:25pm at that time. The lady outside is about to write down the next customers number and promised to call her when the optician was available. But the optician popped out immediately and told her next customer she will be ready in 5 minutes. I gave her a look and she said she will be done in about 10 minutes. Finally, in another 3 minutes, she told me that I needed to bring my 6 year old back for a free exam in 4 to 6 weeks and didnt bother to give me any explanation. I was confused and kept bugging her why, she lastly told me he is too young for the exam. But all I can tell is SHE DOESNT HAVE PATIENCE AT ALL. I have filed a complain to my insurance company. If it is possible, I would not give her any star for her service. REALLY DISAPPOINTED AND FRUSTRATING. Their focuses are so clear, all their customers need to buy a pair of eye glasses from their shop.

Da
Review №28

Amazing Optometrist and staff, glasses only took half the time I was quoted to come in.

Li
Review №29

Great customer service!!

Information
4 Photos
29 Comments
3.8 Rating
  • Address:3378 N Cobb Pkwy NW, Acworth, GA 30101, United States
  • Site:https://local.targetoptical.com/ga/acworth/3378-n-cobb-pkwy.html?cid=yext_2154&y_source=1_MTIxNzk2MC03MTUtbG9jYXRpb24ud2Vic2l0ZQ==
  • Phone:+1 770-917-9239
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:10AM–8PM
  • Tuesday:9AM–6PM
  • Wednesday:12–4PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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