I’ve been going since here since I was little. Always thorough when it comes to my eyes and always polite and friendly. Best eye care ever.
Brought my daughter here. The staff was warm and friendly. The doctor was so gentle with my daughter! Great place!
Incredibly polite and efficient staff. Highly recommend for all your eye needs, whatever they may be. Dr. Emily is helpful, knowledgable and will tailor everything to your needs as a patient.
Acworth Family Eyecare is a caring and warm environment to been see for seeing!!! They go the extra mile to make sure you understand whats going on with your treatment.Weve been with Dr. Reach for over 20 years at three locations and his motivation to serve has not diminished, but increased over time.An Acworth original!!!
I’m so happy to have found this practice! They are excellent at what they do. From the time you walk in the door, to meeting the doctor, the exam and having your glasses made, they provided the best service. These folks know what they’re doing. After spending 4 months at another eye practice trying to get my prescription right, I gave up and walked away losing money and time. I reached out to Acworth Family Eyecare for help and they had me in their office within 2 days. I saw Dr. LaSalle and she quickly figured out what the other eye practice was messing up. I had 2 new pair of lenses that were perfect the first time! The turn-around time was 1 week! Amazing! I’m now a loyal patient and will never go anywhere else.
Always timely, friendly, professional, and just great people all around! They always take care of our two daughters and they love it here!
They did a very thorough exam. I was happy they take my insurance. This made my glasses very affordable. Great selection of frames.
I love this office. Everyone is so nice, the doctors are great. I get the best care here, and I trust them implicitly.
Ive been seen by all 3 doctors & found Dr Lasalle to be great as well as very personable. Ive ordered new glasses & have high hopes that they will be very satisfactory.
Excellent service and friendly staff. Our family made the change to AFE about a year ago and have been very pleased.
Acworth Family Eyecare has done a great job both with myself and my six year old who is now in glasses! Everyone is pleasant and efficient! I would recommend them for any age!
Great team, very nice facility. Dr. Reach and staff did an excellent job with my exam. I came in as a new patient and they me feel very welcome and comfortable.Highly recommended.Steve DAcworth, GA
They were very nice and professional. Made my appointment go smoothly. :)
Love the staff. Great people.
My family and I have been with Acworth Family Eyecare for over 10 years and have nothing but praise for Dr. Reach and his staff. They are friendly, professional and very knowledgeable. I trust them with my eyes!
This was my two boys first visit to an eye professional doctor and facility.The boys were so happy ! We all had a great experience with everyone we met. The boys asked so many questions and they were all answered. I felt welcome and trust the examination and care provided. Dr. LaSalle was extremely professional and thoughtful to the boys - I greatly appreciate she took the time to discuss all the questions I had prior and after the exam. Thank you. I look forward for you to continue taking care of my family eye care. Thank you for all you do!
My daughters have been going her for several years. We all absolutely love the ladies there. And of course Dr. Reach.😊 They take the time to make sure you are well taken care of. The glasses take no time to come back. You wont walk out unsatisfied. I would give them more Stars if I could!😊⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
I chose Acworth Family Eyecare, after meeting Dr. Reach and one of his staff members, Rose, outside of their facility. I had such a positive experience with them, that I decided to bring my children and I, here for our annual visits.The facility is beautiful, staff is friendly, and appointments ran as scheduled!!!We will continue to use Acworth Family Eyecare for all our future visits! Thank you again Dr. Reach and Rose, for taking care of the girls and I!
Do not seek vision therapy here, or expect caring or knowledgeable health care. The office sent me five text messages after my appointment asking for a review, so here it is. They also asked me not to leave a negative review, which is probably why they have such a high rating.Front desk was very friendly, but did not have me fill out any new patient paperwork even though I arrived early to do so. Never received an email with any paperwork and was advised that sometimes their system is slow to send.Tech who did my initial vision exam was super rude. I didnt catch her name. She rushed through the couple of tests assigned to her and didnt give clear instructions. Talked a mile a minute. Im happy to share the full story with the clinic as I have the interaction on tape, but just know that they will rush you through your vision tests.The optometrist I saw was LaSalle. She was not at all knowledgeable about my eye condition or the advancements made in its treatment, and that was why I specifically chose this clinic. Between her vision tests and the ones the tech performed, they even ended up giving me the wrong prescription (I went to a different optometrist the following week because I had so little confidence in their care). My prescription was off by about 20.Their vision therapist was very sweet but was not able to explain how vision therapy works, give me any patient success stories or metrics, or give me a ballpark cost.I would not return to this office if it were the last one in Georgia.
Called the office in the afternoon and was seen for my eye which was irritated and red. Everyone at the office was caring and concern about my eye. Love going there.
Thank goodness for lousy vision insurance! My new vision insurance plan did not cover my normal big-name eye clinic, so I had to search for a new option. This was the only clinic that could schedule an appointment the same week. The several other providers I tried were 3+ weeks out.Ive worn glasses/contacts for 45 years and I must say that this is the best eye exam experience Ive ever had!First, my insurance never sent a vision insurance card, and it was nowhere to be found on their website. I was dreading the hoops I would have to jump through to resolve this. The staff contacted my insurance, got a copy of my card, and EMAILED ME A COPY! (An hour+ of my life saved right there) When I walked in for my appointment a little early to give myself time to complete the expected thick clipboard of usual forms, I was told that the information I had completed online was all they needed. Whoa. There was no one else in the waiting room which was weird. Most places stack appointments so deep there is no chance of the appointment being kept on time. Lo and behold I was called back at the exact time of my appointment. Thats a first for me.The technician escorted me to what looked like the med-bay of the starship enterprise. It was full of the latest eye diagnostic gizmos that made for a quick and painless experience. All the equipment was sanitized BEFORE I walked in versus being wiped down while I stood and waited (what a great concept). The technician was very knowledgeable and friendly. We had a very pleasant and informative conversation while my eyes were tested, measured, photographed, scanned, etc.I was led to the Dr exam room and didnt even have time to read the marketing posters before the Dr promptly walked in and began her examination. It was not rushed in the least bit. I felt like it was the most thorough and well-explained exam Ive ever had, and the Dr gave me options that I had never heard of or been offered before. This will sound codgerly, but the past few exams Ive had at the other place I felt like I didnt give the best answers to Is 1 better or 2, how about 3 or 4? All changed and asked so quickly in a single breath that I wasn’t sure I gave the best answer. This was a different experience. It was comfortably slow and methodical. In the end I was sure we had the best correction option discovered.I have a super-strong prescription and normally my contact lenses must be ordered, and I wait several days before I can even try them. They had my contacts in stock and I walked out seeing better than ever.A freebie: I also noticed they do vision therapy. Years ago, one of my sons had some learning challenges and went through this elsewhere and it was UNBELIEVABLE the difference it made. To be honest, I thought it was a sham until we saw the results. (FYI, he’s graduating university this year with a 4.+ GPA. Proud dad here.)I guess this may sound like a paid endorsement but its not. Never met any of the staff before my visit. I am just super pleased with Acworth Family Eyecare and cannot give a higher recommendation.
Hands down the best eye care office in Georgia and beyond! Dr. Reach and his team are simply the best. They are extremely thurough and explain everything in terms a novice (like me) can understand. I never feel like I am being rushed through an exam so that they can get to the next patient. They do a stellar job of seeing to my eye care needs and going the extra mile. Thank you for everything you do!!
The team at Acworth Family Eyecare has been taking care of me for the last 10 years. I wouldnt dream of going anywhere else. Their service and attention to detail is exceptional and I always feel like I am getting the absolute best care. I also love the selection they have and can always find my next favorite pair!
Had my first visit here today and wow such a great experience! The staff was so sweet, helpful and knowledgeable! I was in and out in about 30 mins and found the perfect glasses❤
Through the years of being a glasses wearer I have been to numerous offices that shuffled me through their system and didnt really care about my well being and needs....NOT Acworth Family!!! EVERYTHING ABOUT THEM IS AMAZING!!!They went well above and beyond to make sure I was well taken care of and fixed my issues with a smile. I will never go anywhere else for my glasses or contacts. Top shelf!
My first visit was 09.19.2020.Extremely comprehensive eye exam and tests were ran that I never had before, which are considered standard at this practice, and is covered by vision insurance. This place is amazing!This is going to be my family’s eye doctor for years to come.
I came for a regular eye exam and had my 1 year old with me. The facility was clean and comfortable and the staff were friendly and welcoming. they were sweet and understanding with my toddler and helpful and informative. will definitely be going back for my next exam.
I highly recommend Acworth Family Eye Care! The customer service from the minute you walk in is some of the best. The front desk rep, the technicians, the doctor and all the way to the ladies who assist you in finding glasses to fit your needs are all top notch. I havent been here in 5 years due to forgetting to make appointments for my eyes, but I am so glad I came to their new facility. They really make you feel like family. Dr. Reach was awesome. You cannot go wrong for becoming a patient of this facility. Definitely recommend.
Very helpful and patient. Fast service no waiting. I highly recommend them!
Best optometry experience Ive had in a long time. Despite having to wear a mask, the staff made it a comfortable experience, and the whole ordeal took less than one hour! Dr. Hevesy was quick and, unlike most optometrists Ive seen, very personable. Glasses selection was also incredibly diverse, and the wait area helped me make a choice I loved!
My experience at Acworth Eye care was for my son and it was excellent! Nicest most professional eye care around!
I love it here! Ive always struggled with contacts and they were patient and made it so easy for me. Plus their method of checking the patient in is easy and fast, and they dont require you to go hunt down your old doctor.
Wonderful experience..,the entire staff and Dr. Reach are thoroughly professional and an absolute pleasure to deal with. Extremely thorough examination and everything explained to me in non-technical terms.
Great service. They adjusted my glasses that have been sliding down my nose for months. Now my glasses fit perfectly. Dr. Hevesy was knowledgeable and I felt well informed at the conclusion of my appointment.
I felt like I had an eye infection going on over the weekend and they were able to fit me in Monday to check it out. The staff was very friendly and helpful checking both my health insurance and my eye coverage since it was a health related matter. Dr. Hevesy really listened to my concerns and helped me out. Will definitely be going back for my regular eye exams.
A very seamless process. Online appointment making is nice. Staff and docs are wonderful.
We love it here! Dr.Hevesy is very caring, and really listens and explains things to you. I also just brought my 3 year old in and she was wonderful with her! They are excellent!!
My kids had their first eye exams done and They could not have been any more patient with all of us through the whole experience. Every person i interacted With was friendly and helpful. So glad we chose this practice!
I have to say, I went in as an emergency with a swollen eye in a hell of a lot of pain. Everyone was so caring and extremely wonderful. The Doctor was very kind to give me her email if I had any questions over the weekend. Highly recommend this practice!!! Still under treatment, but Believe I am in good hands!
The lady who answered the phone was very helpful in helping me to figure out if they took my insurance. Everyone was friendly and did everything they could to make sure I had a good experience.
It was my first time at Acworth Family Eyecare. I was greeted warmly and did not have to wait long to be seen. They are very thorough and knowledgeable. They made sure I fully understood everything while going through the exam. They really put me at ease. I would highly recommend Acworth Family Eyecare.
Our family has been going for over 5 year and always have had a good experience. Highly recommend for all of your Eyecare needs.
Great staff, very friendly and helpful, the Dr’s explain everything they are doing and always answer all your questions.
Thia office is GREAT! Everyone is so helpful, knowledgeable courteous and caring. I had a medical issue over the weekend and the office was ablw to get me in for an appointment within 30 minutes. Seamless checkin and the doctor was caring and helpful. I was having some light sensitivities and the staff really attended to my needs quickly. I cant say enough good about this office. My whole family are patients and we will continue to keep comimg back! Thank you for the great service!
The staff was so kind and Dr. Hevesy was professional and caring. I highly recommend them for family eye care.
I was referred to this organization by my Dr. In Florida.My experience was extremely good!Everyone I delt with was very courteous and professional!I highly recommend this office to anyone needing eye care.
After calling other eye dr.s for an appt for my 12 year old daughter I came across Acworth Family Eyecare. Not only were they professional on the phone but everyone in the office was personable and pleasant. I’m a dental hygienist so being in a dr.s office where everyone is kind is huge to me. So kuddos to AFE and I will definitely be going back. :)
Everyone from the front desk staff to my Doctor were very nice & professional.
The facility and staff was very friendly. No issues with the service I received. The prices on the other hand were ridiculous. I do not like being up charged.
Very friendly. Knowledgeable. Always clean
Very happy with this eye doctor. Friendly staff and Dr. Hevesy is great.One really great thing I thought about the visit was there was no pressure to purchase glasses. I’ve experienced that at other Dr’s offices. My prescription hadn’t changed much so when they asked about new glasses, I said I was happy with my current ones since my vision was still good in them. Then that was it. Sounds like a small thing, but it’s nice to feel like you’re eye care provider listens to you.
I have seen Dr. Reach for many years. Acworth Family Eyecare provides exceptional care for my whole family. Very friendly and knowledgeable office staff. Dr. Reach is thorough and he keeps current in the latest vision research. Highly recommend!
Years after going to these free eye exam places, this eye care group found out I had optic nerve atrophy. Such a professional and attentive group. Always looking out for what is best. And they have Saturday appointments to accommodate you.
I found the Acworth Family Eyecare Center to be a well organized, very professional clinic. From check-in to check- out everything was timely and efficient. Dr. LaSalle was skillful, knowledgeable, and confident. I would highly recommend this eye clinic.
Friendly competent staff
The entire staff is friendly and gracious and go out of their way to give you a good experience. Dr. Reach is professional, pleasant and patient. He didn’t hesitate to explain to me again the results of my eye exam!
The Acworth Familu Eyecare staff is amazing!Dr. LaSalle is excellent...very thorough!
I love them, they are so patient with my son who is very nervous with anything going near his eyes. They are very professional, know the latest research, and are proactive with my sons myopia, which I really appreciate.
Great staff (friendly, knowledgeable, helpful, full of energy), clean, pretty office, Dr. Hevesy was fantastic! Very kind, explained things clearly, seemed genuinely interested. Would highly recommend.
Thank you for the thorough eye exam/check-up I received. Your attention to detail was greatly appreciated! My wife, Judith Ann said I would not be disappointed and she was right.
Very friendly and helpful team. They helped navigate the benefits offered by my companys vision plan, helped me pick out frames, and clearly explained the health of my eyes and changes in vision since my last eye exam.
Been coming to Acworth Family Eyecare for years now (close to ten?) and it is always a good experience. We have run the gamut with plenty of simple check ups but we have also needed glasses and some remediation/therapy related to one of my son’s eyes (weak muscle). All was taken care of quickly and professionally. All of the doctors and staff are great and make you feel welcome. I recommend Acworth Family Eyecare to anyone looking for great eye care!
Friendly professional staff, felt safe and comfortable.
Dr. Hevesy and staff are phenomenal!! My shy and nervous 4 year old daughter Valerie went In for her first exam last week. The patience and care that my daughter received from the doctor and staff was absolutely the best. They made her feel welcomed and comfortable every second of her visit. Their care was very heart warming ! Something that is very hard to find for children. Thank you so much for taking great care of my daughter and working with her fears! Thank you for answering all of my questions and concerns.
I love Acworth Family Eyecare! Dr. Reach is very nice and is a great optometrist. The staff is great and they have an excellent selection of glasses.
Dr Hevesy and the staff are all very kind and very good at what they do. They make everyone feel comfortable. My experience was excellent!
I wanted to let the office staff and Dr. Dylan Reach know what a wonderful experience I had in their office today. Everyone was so helpful explaining my insurance benefits and the best way to proceed with my examinations as well as being extremely helpful with choosing the correct eyeglasses that not only would help with my vision and recurring headaches but would also help me feel confident wearing prescription eyewear that I felt comfortable in.The whole staff was extremely professional and very upbeat. Awesome experience and best of all I will be able to see and feel better as well!I would not hesitate to recommend Acworth Family Eyecare to any of my friends, coworkers or family members.
I only come ones a year but when i do its always a great experience. The staff is second to none. Everyone is a professional at their jobs. I would highly recommend acworth family eyecare there top notch in my book.
Dr. Reach and his team are exceptional. From the moment you walk into the office and are greeted by a smile, to the exam, to the choice of the just-right frame, to the finished product, you feel like a valued customer. Everyone of the staff are friendly, professional, knowledgeable, and down-home nice! I feel confident that Im getting the very best care for my eye health. Dr. Reach takes the time to explain the results of tests in terms a layperson can understand. No talking down to a patient here. Plain language is used and appreciated! I really appreciate each and every one of you for the excellent care you give your patients.
This is the place to go for Eyecare. From the minute you walk in, until the minute you walk out, you are treated like a family member. Incredible!!! Excellent staff and doctors.
Love this place. The people are amazing! They treat you like family
We have used them for several years, and always find them to be highly professional. Several errors on my part have necessitated repairs, which Jennifer Farah has handled with speed and quality. A great place to do business, especially with something as precious as eyesight!
I have been coming to Acworth Family Eyecare since 2006. Dr. Reach has provided me with excellent care. His infinite knowledge and easy way makes you feel comfortable.The staffs manner is friendly,caring and professional. Always ready to help with a problem and quick to give solutions. The atmosphere of the office is bright and cheerful.I would recommend anyone to this service.
I’ve been coming to Acworth Family Eyecare for many years and really like the doctors and staff. I just had my first visit since COVID-19 and really appreciated the extra precautions they put in place. I highly recommend them!!
Dr Reach and his practice are top notch!
Love them all here. 1st. Visit and I found My Life Long Eye Care. Dr. Reach is Amazing along with ALL his staff.
Needed an emergency same day appointment and they were able to get me in without a problem. The staff was very friendly and helpful. Great place to go for routine eye care and emergent situations.
Awesome experience!!! “EVERYONE,” from the doctors to the front desk assistance, was super polite, friendly, and professional!! Would highly recommend!
Great experience. Doctors are really great and easy to talk to. Receptionist was on point and caring.
Dr Poteet and the staff, specifically Nicki (spelling?) were amazing. After my sons reading in class was noticed by the teacher at the Walker School, she recommended Acworth Family Eyecare. He was diagnosed and they implemented a customized treatment program to improve his eye muscles. After 14 sessions, 2 doctor assessments and an online program, he is a new student and loves to read. I am thrilled with the service and the cost. I recommend them highly and am most appreciative for the great customer service and end results.
Great atmosphere! Excellent service from the front desk to the doctor, Dr. Hevesy, who examined me! I was treated so well and with exemplary services!
Dr. Reach and his staff have been providing our family Eyecare for several years. We were referred to him by an MLB player for the LA Dodgers amongst others. They don’t just try to sell you contacts. It’s real Eyecare by a Professional and friendly staff that earnestly care. Can’t be anyone better. I give them 5 stars because they won’t let me give them more. Acworth Family Eyecare is simply the best.
My son is a 6 yr old with ALOT of energy. The staff were so patient with him and walked him thru everything. It was a very extensive exam which put my mind at ease, to have the answers and the solution to those questions.Thank you so much for your patience with us...
Outstanding eye care facility. Dr. Reach provided a thorough eye exam for my son as well as myself on different dates. The staff was extremely knowledgeable and helpful in every way. My son needed glasses for the first time and Jen did an amazing job helping him find the perfect glasses with the perfect fit. She was kind and patient with him despite him being upset about having to wear them. I would highly recommend Acworth Family Eyecare to everyone!
Just got another pair of glasses so I can actually see my computer at work! My eye dont get so tired after programming all day! Been a patient for years and they have always been able to answer any questions I may have!
Wonderful caring knowledgeable staff. Convenient location and flexible appointment times.
Highly recommended facility. Very clean. Friendly and helpful staff. Doctor took the time to make sure I got the correct Rx for my eyes as well as helped to alleviate the problems I had been having with my contacts. Short wait times. If you enjoy being treated with kindness and like a human at the eye doctor, go to Acworth family eye care, otherwise keep going to Wal-Mart and making poor life decisions.
I am a new pt. Came early and was seen early. The staff was kind and knowledgeable from the front desk to back office to the Doctor. Definently will recomend my friends and family!
As a Biomedical Engineer I can tell you this facility has Top and the newest technology. Their staff they are sooooo sweet and professional.
The whole team was super friendly and they all made my experience feel special.
Great experience! I have not seen an eye doctor in over 15 years. The staff was extremely professional and explained every step of the process. Would highly recommend the staff at Acworth family eye care.
Friendly, knowledge and attentive staff.
Everyone was prompt and very professional!!! Will definitely return
Great professional service and care. Dr. Reach and staff are awesome!!
Have been going here for about a year and a half, and have always had a great experience. Very nice professionals and doctors are extremely thorough with what they do. The doctors arent trying to rush you out the door, they take the time to answer any questions and explain in detail any issues that might be happening. I wouldnt go anywhere else!
Dr. Dylan Reach and his staff have been consistently professional and very friendly for the many years I have been a patient of theirs. I began seeing Dr. Reach when he was in Acworth on Main Street and have followed him to the new Acworth location because of the care I get from him and the staff. He has continued to update his practice with the newest technology in eye care and I leave there knowing I have had a thorough eye exam every time! I would not go any where else and feel the trust I have in him and his staff. Love them!!
Acworth FamilyEyecare has been tremendous for emergency consultation during my spouses accidental fall and evaluation of some vision issues I was having while driving with new glasses. A very professional group that takes the time to be sure the patient understands their current diagnosis and is comfortable with recommended treatment. They are the best in my book
My son is 3 and was not comfortable at all with getting an eye exam. Everyone was so nice, encouraging and patient with him. We survived the exam, and I am beyond thankful for the staff that helped us make it through.
I had never been to Acworth Family Eyecare before, but I read so many good reviews, so I called to schedule an appointment. That same day, Dr. Reach agreed to stay a little longer just to see me. I was taken back quickly and seen super fast! The staff was wonderful, I cant remember all of their names but Jennifer and Niki were super sweet! I definitely recommend them if youre in search for a new doctor! :)
We love Acworth Eye Care! Super nice staff, and very friendly.