Great service, low prices
As a homeowner and having a limited budget, this was the best place to service my garage door. Their staff was extremely friendly, they had great prices, and their service was prompt. I highly recommend this company!
I had a great experience with the installation of a steel garage door in the historic district of Yuma, Arizona. The door really looks wonderful.The tradesman was a true professional and really did a great job!!!!I would recommend On Track Overhead Doors to anyone in Yuma, Arizona.
Rarely do I run across a company that has three things: reliability, quality, and just good people. This company has just that. Hayley in the front office is a fantastic person to work with and the technicians are efficient, honest and do a very good job. The company is responsive and on time and hold a high professional standard. I have used them for two garage door opener replacements and could not be happier. I will absolutely continue to call them for their services in the future!
Had an issue with the spring in my garage door and couldnt get my car out.. I called around to several places, but none of them could get to mine until later in the day.. Thank God for On Track Overhead Doors, their staff was very friendly and made me feel like I was their top priority.. The tech arrived, quickly, was very professional and worked fast to get me back on my way.. Would definitely do business with them again should the need ever arise..
I am in property management and use this company often. They are my go to for garage door issues. Haley handles the calls quickly and professionally. The service techs go out to the property and take care of everything and I get positive feedback from our tenants on the techs and their work.Very happy with this company!
Had a Chamberlain MyQ B970 garage door opener installed at my house. The installation was professionally done by two employees from On Track Overhead Doors. One was an apprentice and he was guided by his journeyman on the install. He seemed open and eager to learn. They both arrived on time within the time window that was given. Im very happy with the work they did. Very clean job. A+!
I purchased a new home 13 months ago. The builder used On Track Overhead Doors to install the garage door and door opener. I closed the garage door and for an unknown reason the door did not close all the way and the two upper panels got bent out badly.The builder provided me with On Tracks information and I first made contact with Haley who was very helpful and sent out a very nice employee Joel. After Joel looked at the damage to the door, he did not make excuses and advised me he would be sending photos to the office and speaking to the supervisor. Joel believed they would be able to take care of it.I had done some research online and had found some of the possible causes. When I asked Joel what he thought he provided me with almost the same possibilities as I had found and again I was very happy to not be getting excuses or miss information on why they were not responsible. I received a follow up call from Haley who advised me that even though the garage door was only warrantied for one year, they believed there may have been an installation error and would be ordering the parts needed and repairing the door free of charge.It was very refreshing to find this very rare (sadly) level of responsibility and customer service. I spoke to Javier (believe he was a supervisor) to inquire on anything that could be added to make the door a little stronger. Javier took the time to explain and give me suggestions. We decided on adding an extra horizontal support which they added.As I mentioned above, from beginning to end, no one was making excuses or pointing fingers. I called later in the afternoon and Joel was sent out the very next day. Joel got the door closed and secure before he left. The day they received the replacement parts (less than a week) that were damaged they came straight over and fixed everything.This kind of service is hard to find these days. I will be using On Track for any future Garage door work.Thank you to the whole team.
We had our company add a large door to our warehouse in Yuma, and we love it! Your staff did everything perfect. They left the extra parts of the warehouse in the warehouse just as we asked. They went above and beyond and tuned up the other door we had in the warehouse as well. The workmanship was clean and orderly. We are so happy! Thank you.Affordable Mirrors
My garage door has just been installed it looks great. Thank you Haley and Javier for all your help. It has been a pleasure dealing with your company. We will be back. Madeleine :)
Great Service from phone call to repair! Highly recommend! Will use again!
Repair man came quickly, and had the door working quickly for just the initial fee. But… two months later and it’s off the tracks again.
Fixed our garage door promptly and honored the warranty. Great professional service!
This has always been the best company to work with. They are quick to respond and very friendly. Love working with Hailey at the front desk.
This is who was contracted out by a home improvement store to come fix out garage door. There was some confusion in the beginning because they thought I was calling about the door opener, but the spring was busted & a wheel was missing which they didnt have at the initial visit. They came back a few days later, fixed it and we are pleased. Both workers that came out were very polite & knowledgeable.
Young man came to my home and replaced my garage door opener with one of my choosing. Did a great job and even checked that the garage door had the correct tension. Ran me through the updgrades and left the garage free of left over parts.
Awesome place. Ive been ordering door from them for years and have always had a great experience.
Best prices in town, great customer service, It’s a pleasure to find business that are locally own and operated.
SUPER PROFESSIONALS AND CLEAN WORK. CALKED ON HOLIDAY AND THEY RESPONDED AND SHOWED UP EARLY. THEY FIXED MY GARAGE DOOR SPRING AND ADDED A RETAINER DUE TO A DENT. REASONAL PRICE AND IMMEDIATE ATTENTION. HIGHLY RECOMMEND THEM.
Hayley was a breeze to work with and made the whole process of getting a new garage door almost painless. Thank you!
First let me say On Track Overhead Doors really helped me out of a jam. My garage door wouldnt open all the way, I couldnt get my car out and I had a million things to do that day, one of which was take my disabled mother in law to the doctor. I called other companies and the soonest any of them could come out and help me was the next day at noon... I couldnt wait until the next day to use my car, I had to get my mother in law to her doctors appointment... Thats when I called On Track Overhead Doors, the office staff were polite, and they sounded genuinely concerned... they said they would have someone come out right away, and the technion they sent was very polite, and he knew what he was doing. He had my door fixed in less than 20 mins. I have nothing but good things to say about this company and I highly recommend them if you need work done.
Charged me $75 bucks for less than 5 minutes of work
Great service fast and willing to work!!! Recommended highly!!
DO NOT USE THIS COMPANY!!!! They showed up 6 hours late to our appointment. And when my husband followed up, the guy that answered sounded totally annoyed and was eating. Yes, thats right...he was chomping on his food while on the phone. About the service, they came out and said something was wrong with the garage and were supposed to call us. Nevertheless, that didnt happen and were now calling another garage door company.
The staff was very rude and didnt have time to discuss my options for a garage door so I tried somebody else dont waste your time here
Definitely one of the worst experiences Ive ever had here showed up an hour late and had to call them multiple times to find out if a technician was going to arrive will never use again
Good customer service