Sign and website said open until 9pm and I arrived to a locked shop with all lights turned on and the open sign on but no employee. Also tried calling because I assumed maybe there was a bathroom break being taken but had to wait outside for thirty minutes and even had to tell another customer pulling in while I was leaving that they weren’t actually open.

Best customer service Charlie is the best out there he is very friendly and I would recommend this smoke shop to everyone the prices are fair and they have the best quality items. Charlie is a very nice and sweet guy he always have a smile on his face. I will give them my full support BEST SMOKE SHOP AROUND TOWN !!!!

Courteous and very knowledgeable staff. Will help you for whatever you need.

I bought a smok vape pen 2 days ago. First day the first tank cracked. Okay defect Ill deal with it later I have a second tank. Second tank started cracking so I stopped by asked if I could pay the difference on the more expensive model I passed on 2 days prior. . The gentlemen who was working .. hell the only guy I have ever seen working there all the time was very happy to help in every way he could. He rang me up with a smile and I was off. Thanks alot guy you are awesome.

Owner was nice, but the prices are pretty high.

Awesome shop!! Owner is super friendly and very helpful! Highly recommended for all your needs!

I just wanna say that Charlie is the best staff i have seen at the smoke shop...he always brings good vibes when i go there cuz he always in good spirits...thank you so much for your service and i am very satisfied with the products that are at the smoke shop...definately going there more often😊

He is very friendly . One of my favorite smoke shops here in Worcester.

Great shop, friendly staff and they have everything!

Sign said open but door was locked.. taking my business elsewhere always because u ppl are too ignorant on how to unlock a door..

Nice store but you have to be 21 to go in. Other shops are way better and cheap and 18+. You can legally go in and shops for glass at 18 but was told to leave shortly after entering. Prefer lilis glass

Great staff.. wonderful selection, they care about their customers.. I look forward to my next visit.. great job!!

He is friendly and helps in anyway that he can. They also have a large assortment of products.

Great shop friendly staff

Nice placeGood serviceGood price

Friendly staff with a wide selection of coils and devices. They will get you set up right for vaping.

Rude to me and insinuated my i.d. was fake.

Best in Worcester Auburn border

Live it

Very good location and excellence in service.