I LOVE this boutique; however, I have some grave concerns about their business. First off, I have been a customer there since 2016. The clothes I purchased back then are still around today. On two different occasions within the past four years I have shipped clothing. There is nothing on their website stating when you can expect your items to be shipped by. So, you will spend a lot of time waiting around for an email about when your clothes are going to come in. The second time I purchased clothes, 11 days later I had still not received communication about when my order was going to be sent out. After emailing them they told me that most of my items were coming from their store in Indiana and were waiting to either ship the items from there or waiting to transfer the items to Ohio to then send them to me in TN. I spent over $300 on clothes and not only did I have to pay for shipping, but I have to wait for them to transfer the clothes to a different state just so they can be shipped from one location (which I never asked for them to do). I do not mind at all waiting weeks for a shipment if it had been stated on the website. In this technological age where we receive packages from Amazon and Chewy in two days so, I feel as though it is expected to receive your order within a week or two from someone. I also wish that they would had more pictures and descriptions of their items on their website. In most of their pictures they pair their clothing with other items you can purchase from their store. This could simply be done with hyperlinks or a description of the other products that way one does not have to search the entire website looking for the whole outfit.

Well, the things I got were cute and good quality. One of the items I ordered was missing. I’ve sent numerous emails telling them that I never got one of the shirts I ordered and I’ve never heard anything back. If you are going to buy from them I suggest going to the store and not ordering online.

If you know me you know I LOVE boutiques. I have shopped at every boutique I pass. Boutiques in Fort Wayne, Auburn and Bluffton too!The boutiques near by are typically locally owned and have great customer service.We have a new BOUTIQUE in town, it is called Clothes Minded. Its not locally owned, its a chain boutique and their etiquette is a little different than what I have experienced shopping at our local boutiques.Cute clothes. TERRIBLE QUALITY. & they have poor customer service.I bought this cute shirt from Clothes Minded, only to have it fall apart within 30 minutes of wearing it. The string began pulling out at the sleeve. Though frustrated I thought to myself, I can crochet this back together and re-tie it myself. I went to my dentist appointment, came home and looked more at the construction of the shirt... and notice a HUGE imperfection on the sleve.Giving Clothes Minded the benefit of the doubt, I told myself this item was defective and went into the store to exchange it.The general manager of the store (the only lady I have seen in there, ever) told me she would message the store owner to see what she wanted to do about it that they have never seen something like this.I certainly have never bought a 48$ shirt and it fall about within hours myself.After receiving word back from the Store Owner, the lady told me that there is nothing they are willing to do. That she knows 100% that the shirt did not leave the store like that and regardless if it is a defect or not... it is the RISK I take shopping at a BOUTIQUE.Again. Recieving poor quality clothing, IS THE RISK I TAKE SHOPPING AT A BOUTIQUE.I never post negative comments about people or businesses. However, I want all my co-boutiquers to know... to be cautious shopping at Clothes Minded boutique. From the mouth of the general manager herself this type of situation is the RISK you take shopping at a boutique.I have never experienced this risk before... perhaps this RISK is only when shopping at chain boutiques.So, I spent 48$ to wear a sweater for roughly 3 hours. 💵

Great place to buy something for a lady in your life.