I had my brakes done in Hobart, Indiana. I drove safely but the brake fluid kept leaking out. They were able to resolve the issue in record time.The manager, Logan she’s absolutely wonderful. Very pleasant attitude and I felt so good having them work on my vehicle. She was very professional and made sure she was accurate in her findings. What a woman!!!.I wish I could be a mechanic like her!.Her workers are great and you could see the team effort all around. I recommend this place!!!I’m originally from New York and moved to Illinois Indiana and she knew that town. She is customer friendly. Great job guys!!

I’ve been coming here since Ken was the manager and am so thrilled with Logan who took over. Logan and her team do an awesome job and I’m happy to keep coming back. I would recommend this Midas, (and Logan) to anyone who needs work to their vehicle.

Been going there for years with my different cars and always great work they do.

I went to Midas to get my car inspected at the request of my insurance company. I was in out within 15 minutes! Awesome service! Would go again!

What an absolute pleasure it was from the time I made the first phone call to the time I paid my bill after services! It was great getting through immediately to schedule a diagnostic (free) with Logan and setting the appointment after receiving a detailed list of costs. Logan set clear expectations for services needed and was able to get me in according to my schedule with no problems whatsoever! I showed up on time and they had me out the door within the time frame given. I have to give a shout out to Alex as well for working on my car and answering any questions I had about my brakes and electrical issues. Both Logan and Alex really knocked it out of the park with my experience and have found themselves a lifelong customer in me! The prices and customer service were far superior than what Ive experienced at any local BMW Dealership, so I wanted to say a huge THANK YOU to the team at MIDAS, what a great experience!

Logan was great! Quick, knowledgeable, and professional, they were able to resolve an issue that two trips to a different garage could not figure out. I also never felt stupid for not being knowledgeable about cars, which is something I cant say about a lot of mechanics. Thanks Logan!

Every time my car needs a major repair I always go here. The employees are personable and kind. The service fees can be pricey but 100% worth it in my opinion

Logan is the best! She was nice and straightforward with the problem. I came for one thing and she made sure she told me what else was wrong and explained in simple terms the importance of fixing it.

Nice staff. The one in charge on the front desk was very kind and accomodating. I love this place, this is my go-to for every car emergency problem that I have. Location is good too.

To Whom It May Concern, The counter manager at the time of my visit was an exceptional detail-orientated customer service representative ensuring that my customer needs were met effectively and efficiently. Carpe diemWilliamS

Quick car inspection.. Agent she was very friendly and quick too

They are friendly, fast and accurate. I am very happy with them.

I went here for my free damage inspection for my new insurance and it was so fast and easy and they take care of sending the information to my insurance company so I dont have to do anything more. Very friendly staff.

Great service. Fast and friendly.

I had new shocks and struts installed on my sons 2006 Hyundai Tucson. The installation went great and I felt comfortable with the price I paid. The manager Ken was extremely helpful and professional. I will be back once I need service done on any of the vehicles I own. Five star all of the way!

Easy to make an appointment. They did a great job with my Audi. Quick and convenient service. Price was fair.

Good and friendly service. Logan and Tyler are cool. Logan, a female, knows alot about cars. From Minnie.

The staff is so kind and efficient!

Ken is so knowledgeable and friendly that many friends also use them. Highest level of professionalism. Nice Hot coffee! Clean waiting room with a tv 📺

Great service from Logan! Very nice, direct, got us what we needed.

This location has the most polite, knowledgeable, professional and understanding staff i have ever dealt with. I was treated with respect and they showed and explained every problem that my vehicle had. Also, since I am on a fixed income and had very little money on hand to fix very expensive repairs, they helped me with a finance program that had no money down and 0% interest if paid within 100 days that would be reported to the credit agencies for positive results to my overall score in the long run.

I went in looking for Ken Falco(hes great) they told me he retired but come to find out hes in Casselberry at the PepBoys next to IHOP, Ill be taking my business to Ken over at Pepboys

Great customer service. Fast work. Showed me what was wrong with my vehicle. Professional and nice people.

Beautiful and professional staff!! May God continue to bless them all!

Will not go here again they do not honour what the website says on any of the pricing they make their own pricing up and just expect you to pay it

On 1/29/19 I went to Midas to get a new exhaust installed on my classic 87 F150. They got me right in and out and I was on my way. No problem right? Wrong! A month later while getting new tires at a different shop the mechanic asked me, Whered you get your exhaust system installed? I told him and asked why. He took me out to the garage and showed me where the system was leaking in 4 different places, the welding was done by an amature, it was hung improperly and the muffler itself was the wrong size for the truck.A week or so later I had the chance to stop back into the Winter Park store and ask them to repair the system. This time the gentleman wasnt so accomodating and didnt even ask if he could look at my vehicle for me to point out what the issues were. He only said, Look. Those (exhausts/mufflers) are stock and they are the only ones we sell. When I disagreed he continued, Dont tell me - Ive been doing this work for 27 years.I knew this would go nowhere - I stopped talking walked out. I then started the lengthy process of contacting their corporate offices (TBC Corp in W.P.Beach - Midas stores are independently owned which makes remediation more difficult.) A very nice person in their customer service department was happy to tell me what I needed to do to have attention given to my complaint. Which I did right away.A little over a week later I received a call from a Midas store near UCF - I took it in and they were very helpful and agreed the system was improperly installed and they replaced the entire system. This time correctly. They even brought me out to the garage and pointed out the repairs and proper installation.If you need an exhaust - save yourself a big fat headache and just go to the E. Orlando store first. Its worth the drive.

Ken is the best mechanic I have ever worked with. Genuinely a great honest guy. He always helps me out when Im in a bind making sure I can afford whatever minors repairs Ive needed which have mostly been tires and rims. He has called junk yards to find affordable rims for me and is always available and never takes longer than a day or two to get the repairs done. I highly recommend them and wont go anywhere else.

I have been here a few times and every time the service has been outstanding. Today I went in for some new tires and another customer was being extremely rude and confrontational. I was waiting for my car to be finished and witnessed the whole incident. The manager, Ken, handled the volatile situation with professionalism and reason. The other person was clearly unreasonable and Ken stayed calm and polite. I have nothing but the utmost respect for his approach and I will definitely continue to come back here.In regards to my business, each change they made, they took me out to view the tire in question and explained why they were doing what they were doing. Just so I was aware of their recommendations and so I knew exactly what they were doing with my vehicle. Great service!!

I had to make a stop because of an alert on my dash (low air on one of my tires). One of the technicians found a nail and was able to patch it. I was there maybe 15 minutes and I was on my way home. They didnt charge me anything for the fix. I appreciate everything they did. I will definitely come back.

They are very professional and courteous and the work was done with very little wait time. They are honest and don’t charge unnecessarily.

I love this place and it is the only place I will go if I have a nail in my tire. They are so quick and professional. Everywhere else will probably try to sell you a tire or be dishonest in some kind of way but these guys just say give a small tip and youll be on your way. I drive a lot on I4 so this is probably the 3rd or 4th time that Ive used them and they never raise a fuss. I am always in-and-out on my lunch break. Great job guys I will always refer you to my friends and coworkers.

Ken and his crew work magic. very professional, courteous above and beyond, without hesitation I would recommend this place. true to his word, if He cant help you, he will tell you immediately. A+ for sure.

UPDATE:Never mind, almost $1k into motor mounts never fixed the issues kept throwing them money to fix it. Finally took it to another shop they fixed it in a few hours said midas used cheap parts and installed the motor crooked. Of course midas wont refund my money since it was done at another shop. Dont go here go to sloans in Orlando.Old review:Honesty upfront and good. Have dealt with local competition and they just cant compete

They took great care of me. The front desk was great for conversation, made a young brother feel like Ive been a regular customer for years,and had my car out a hour ahead of scheduled time. Ill be goin back.

I liked the way the manager solved an issue based on information the customer provided.

NEVER AGAIN!!! Do not use Midas in Winter Park 32789,OVER PRICED OIL CHANGE.I was Charged $82 for a oil change for a Toyota Rave 4.It would have been cheaper going back to the Toyota dealership . Plus the oil Change took them 6 hours Unacceptable

The GM Ken always does an outstanding job. He is friendly, honest, and looks out for your best interest. I always recommend Winter Park Midas to my friends and family.

I came in with a flat tire and Steven got me in and out in less than 20 minutes. Fast and friendly

Tyler was great! Quickly fixed my tire and was friendly and efficient. A pleasant experience overall

Great people and great workmanship!

The manager of this business is extremely rude and not helpful at all with providing accurate pricing over the phone when all details were given on in the vehicle. He refused to answer questions and hung up on me.

Went to get AC recharged & it happened way faster than promised but that’s not it. The manager took the time to get up with a bad foot & fix our rear lights. That alone made us repeat customers plus recommendations for life.

The customer service is on point Ken is definitely an asset up front. Couple hiccups with my repair but Ken kept me reassured that all will be be well in the end and he came through.

My 2002 Chevy Tahoe had major brake issues, a snapped cv axle, and rotting brake lines. I was so stressed out when I had the truck towed to Midas. Ken helped me and immediately put my mind to ease. The work was done perfectly, no issues at all, and completed within a few hours. Ken kept me thoroughly updated via text by sending me pictures and calling me throughout the project. Thank you Ken and thank you Midas for being professional, prompt, and handling this difficult task. I give this place a 10/10.

No matter what service I need big or small Manager Ken is always providing great customer service I know and trust. That’s why I keep coming back. He’s not just knowledgeable about automotive services he makes sure customers understand why certain services/repairs are needed.

Stopped in late on Wednesday afternoon to get a 2nd opinion quote on some brake work that another shop had quoted at $850. He gave me a ballpark figure and said to come in earlier in the day when they could pull the tires and be more accurate. Went in at 11:30 today, by 11:45 we were standing by the car and he was showing me what needed to be done. By 1:30 I was leaving with the job done, costing $372!! They even honored a 9 year old receipt for lifetime brake pads. Honest about required work and calling BS on the other shops required work. Thank you Ken & crew!!

The Midas shop at 100 N. Orlando Ave. in Winter Park, FL is a well managed, no nonsense place with skilled technicians. I had been there once before with my son’s car and appreciated their efficiency and the quality of their work; each alignment is accompanied by a before-and-after printout of the vehicle.This visit was with my own car. I had some work done at the dealership when I got the classic bait-and-switch call about how they wanted to expand the scope of work from their previous recommendation. I told the dealership to stop where they were and I’d take my car to Midas for new CV axles and an alignment. (It was my original intention to do that, but I had been urged by the car dealership to do less work; once the work started, their story changed. I went back to my “Plan A” and took the car to Midas.) Midas completed the work I wanted cheaper and within the time frame the Midas manager had said. I’ll be back to this Midas shop in the future!One suggestion for improvement would be to kill off the “shop supplies” fee tacked on to most bills, or at least to make sure you disclose it up front with the estimate. I realize this junk fee helps cover the cost of the coupons Midas markets with, but it makes you LOOK like you are rooking people, just like so many dealerships and other shops do. You’d be better off just raising prices slightly and TELLING folks that you don’t play the “surprise junk fees” game.

Great place. The manager Ken is honest, tells you whats going on straight to the point with no BS, which some people I guess take as rude, but personally I appreciate it. Ive brought my daughters car up many times, everything is always done correctly, all the techs are very skilled. Before coming here, we went to the Firestone up the road, & one of their techs forgot to put the oil cap back in after a simple oil change, & blew the entire engine. The techs here are competent, thorough, and know what theyre talking about, not just trying to get you in and out.

Rude and unhelpful. Smart alecky attitude loses customers. Walk in, look at how their disgusting, little office is organized and ask yourself if they are fit to work on anything of yours.

Great service from Ken. Had a delay with a oil change but he was understanding and helpful with the situation. Would use them again

Today’s experience with Ken at the Midas in Winter Park was very disappointing. I was given a quote yesterday by Scott on a repair needed for my Tiguan VW. I traveled across the city during my lunch hour to drop off my car to have the work done. Things quickly turned south with Ken when he was unable to locate a ticket for my services that Scott created the day prior. He immediately started giving me an attitude and treating me as if I were an inconvenience to him. I’ve never seen someone switch up so fast I was not expecting to be treated so poorly due to a miscommunication that was from within. When I asked if this is how they do business his reply was yes it is and if I wanted the work done I’ll have to wait for Scott to return back to work the next day. He quickly dismissed me and as I walked away he made comments underneath his breath. I’ve been a Midas car care member for years this is so disappointing, I’ve never received this kind of treatment at VW dealership. Midas was so poorly represented today. I’m still in shock at what happened.

I have been to this location numerous times for flat tires and oil changes. I have a Certified Volvo S60 and decided to bring my car to Midas after having a bad experience at Volvo in Winter Park. This location is the BEST. Excellent prices combined with good quality work. I also received outstanding customer service. The manager Ken is great!!! I highly recommend this place!!

I had my brakes replaced recently and tried to tough it out with my two year old in the waiting area. After a while it was clear he was miserable and the staff were able to get my carseat and one of them drove us home so he could take his nap. They even offered to come back to pick us up when the car was ready. It was such unexpected service and compassion for dealing with a tired toddler. This place has always been great to us.

Ken and his crew are AWESOME! He’s honest, quick, reasonably priced, and goes the extra mile for his customers. He even inspects his mechanics work on every vehicle. I’m not sure where the negative feedback came from because my experience was TOP NOTCH and polar opposite! Thank you, Ken!

Horrible customer service. We were charged $1500 for service that was not completed. The vehicle came back with issues that weren’t there when we brought it in. Horrible!!!

Went to Midas today to just find out what was going on with my tire. Pressure was going from 42PSI to 26PSI overnight. Had a previous patch, and ken and Tyler where able to take off my tire— see that the person who patched it somewhere else did it wrong and repatched and plugged it, sealed the rim, balanced the air in all my tires, and didn’t charge me anything. WHAT!!? I will totally return. Thank you ken and Tyler. You guys helped me a ton.

Had a great service experience with Ken and Rick! They were both knowledgeable and kind. All with a quick turnaround. Highly recommend!

The guys at Midas Winter Park are the best! I have come to them with issues big and small. They always treat me well! They explain exactly what my cars problem is and I don’t feel like I’m helpless. Even if I am clueless to my cars issue, they are amazing!! I can’t thank them enough for always being there for me!!!

I went in to either plug or replace a tire with a nail in it, expecting to wait a while as Im accustomed to (Im cursed to get nails in my tires). At other tire shops I usually wait 1-1.5 hours to find out I have to replace the tire. However this time, I was told in 10 minutes it was plugged and that it was free. I was pleasantly surprised, and all the manager (Falco) asked was for me to tip the serviceman (Rick). Very happy with the service and speed, would come here again!

Ken at Midas in Winter Park is the BEST, most HONEST and fair priced mechanic I have ever been to! He is timely with ordering parts and keeps you informed and notified FIRST with an estimate and thereafter, he will let you know as the service progresses! Hes straight up front and lets you know the deal right away! His staff is amazing and they all go overboard to make sure you have a successful and pleasant visit here!They get FIVE stars from me!I will gladly recommend them to ANYONE who I get a chance to help!

First time with Midas, and Ken and company have made me a customer for a long time. Changed my battery at a great rate and even filled my power steering at no extra cost without question. Super nice guy and great service!

So far so good.Manager very attentive.They dont charge for tire repairs.And they do it right away.Their prices are competitive.Only negative, Fox News always on in the office.

You guys did a great job on my daughters vehicle and I truly appreciate it, Thanks!Bob M

I have been going to this Midas location for quite some time now and every time I need to stop by, I am reminded why I never go anywhere else. Ken (the manager) and every technician have truly gone the extra mile for me. Not being a car expert, I am especially appreciative of how upfront they are and never try to sell me anything. Their customer service is amazing and I continue to be a loyal customer because they are so deserving of it!

Ken gives great customer service, he wants you to be safe happy and a loyal customer. Hes honest and fair. His techs are thorough. Very well run business. Thank you for the peace of mind. - - - Nick Sullivan

I went in with concerns about my muffler and electrical system (the check engine light was on with 7 codes). Ken was so kind and honest and so were the other employees. They looked at my car right away. As a woman I have often felt talked down to by mechanics, but Ken was great about explaining things in plain terms while treating me as an equal. It turned out that none of my concerns needed attention and he sent me off with no charge! It’s great to have this peace of mind as I head off on a road trip next week.

NEVER TAKE YOUR CAR HERE!!!!! This place is a scam and they are out to get your money. I took my car in there for a brake inspection and they quoted me $1000, before tax, for new pads and rotors and when I took it to another shop that I trust and have been taking cars to for years they told me my brakes still had half of their life left and that it was just the brake fluid.

Happy with the price and the service. I was a little frustrated that the manager made a big case on the AMSOIL synthetic oil change. He said it was a 12,000 12 month oil change, which is great...so I bought it. However the recommendation on the sticker (after I paid) is 10,000 miles. Still a great deal...but just be honest and straight forward. If its recommended to change at 10k not 12, just give me the fine print before I pay for it.

Sometimes its best not to say something negative so Im gonna say nothing.

As a new Florida resident, I loathed having to find a new mechanic that I can trust. Thank God I found this Midas in Winter Park! Ken, the manager, is the one of the nicest people I have met since moving here, and despite having the phone ringing non-stop, always maintains his calm, friendly attitude, and takes the time to listen. He makes practical recommendations, and doesnt try to push unnecessary up-sell extras on you, or nickel-and-dime you for the little things. The other day, I my car got a flat a few blocks away while out with my toddler son. I couldnt throw the spare on because I had stripped the nut in the process. So, I was forced to drive my car into the lot on the rim, and was essentially at his mercy. Though they were very busy, Ken found a way to squeeze me in. Turns out my tires were old and worn, and I needed 4 new ones. Ken gave me a great deal on a set of safe, reliable, non-flashy tires for my non-flashy car at an amazing price - $492 all in for 4 tires, labor, fees, and taxes. Plus, he didnt charge me for a new nut to replace the stripped one, and also offered to change out the rim on my 1 mismatched tire for free next time I come in. In addition to that, my toddler son needed to be changed in the midst of all this - the bathroom was not spacious enough, so Ken set up a change area for me behind the counter, and even disposed of the dirty diaper for me!I cant describe how comforting it was to have my needs taken care of in such an efficient manner, with such friendly service and integrity. I was in a vulnerable position, trying to wrangle a cranky 1 1/2 year old, unable to take my car anywhere else - but they did not try to gouge me. I love this place! I trust Ken and his crew, and I am thrilled to have a car guy again. This is the only place I will bring my vehicles from now on.

Ken is a great guy, he keeps my cars in tip top shape and never tried to up sell.

I will go to this Midas any time I need car maintenance done. Ive been there three times now and they always have excellent customer service and extremely reasonable and fair prices. They also get your car done as efficiently as possible. Ken, the manager is honest and friendly. I highly recommend them!

I have been going here for a couple years, and I cant say how good this shop is. I know a lot about cars/trucks, rebuilt several throughout the years and this place is top notch. Have been to several that out right charged for parts that where not even broken, just to run up the bill, this is the only place in orlando so far that is honest with resemble prices, and amazing helpful staff.

First of all five stars simply based off of customer service, Ken and his crew have been nothing but more than accommodating any time that I have been there .They work well with you and they’re straightforward!

I only went because of other reviews about how great Ken was with customer service and overall knowledge. I couldnt agree more. I doubt Ill ever go anywhere else. Thank you so much!

I go there to fix my old but still reliable 99 Chevy pick-up. I have had oil changes and A/C recharges. I have also had major work done there. And every time, I drive off and never have another issue with the work done.Ken specifically is amazing. But the whole crew is friendly and quick.

Brought my Jeep in cause the brakes went out and they took me right away, diagnosed it and explained everything to me. Great customer service. Ken was the man. Honest, fair, and easy to work with. Ill be taking my car there for everything from now on.

Ken and all the guys in the back are awesome. I have taken my car and my daughters car there several times and they always do a good job and charge fa air price. PS. the also stand behind their work.

My first time- had brake pads done on Dec 2013. Service was great and Ken was super nice.My second time - I went back last week because my front brakes were making noise. Ken informed me that my car was fine and the noise was normal. I didn’t agree. I have been hearing the noise for a week. Ken called me again on Saturday morning to tell me that my car did need brake pads- Front and Back plus rotors! He stated the technician had made a mistake. I now need Brake pads again (1 1/2 yr),I was very surprised. I only did the front brakes. Price quoted was too high for both.I picked my car up and as I drive my hands and everything I touched was BLACK. My wheel, the door, the shift/gear handle. I had to stop to clean all the grease/ black smudge all over my car. Im very disappointed with the service at Midas! Very different experience from my first time!

Amazing job on my van. Had radial arm bushings replaced.

Ken, Ramon and the team at Winter Park Midas always do a great job. They have taken care of my family’s cars for years. My daughters know if they have a problem to call Ken- and they have! He tells you what you need to do, what you should do and what can wait. Having mechanics you trust is Gold!

Highly recommend! Great staff, very accommodating.

Ive read through all of the negative reviews on Ken, the service manager. My wife and I both arrived right at 9 am this morning, knowing the window for new insurance / vehicle inspection (Midas is an authorized inspector with Geico) was between 9 and 11 am. Ken handed me a pen and clipboard, and highlighted what needed to be completed on the intake form. As I walked to the counter to hand it back to him, he schooled me and told me to sit down as he pointed to a chair. I let him know that I was handing him back the form, and he said he will call me when he is ready. It went downhill from there. He was vague, unclear with the next step. He said he would call my phone when it was time to pull my car around. I asked him the estimated wait time and he said he was busy. I asked if I could submit the form for my wifes car which was also there. He said he can only do one car at a time. I get that part. He made it clear stating that he doesnt have time for the inspections and hates doing them. OK then. Perhaps you could start by telling me on the phone before we took the effort to drive to the store and be treated like first graders. I own a business and so does my wife, and we have very busy schedules. Worst experience was being treated like second class citizens by a very unfriendly, unprofessional and disrespectful service manager. The franchise owner of this store probably has no idea the business and reputation he is losing with this level of customer service. I dont want some canned reply by the owner, and am not willing to discuss this matter with him. If he cared, this would have been addressed in the first batch of negative reviews on the same topic. Good luck!

Such a great experience! Whenever it would rain it would leak in my car. It had been going on about 2 YEARS and I was nervous to take it in because of the cost to fix. I took it to Midas and they fixed it - NO CHARGE. Great customer service - I will defintely be going back!

I have consistently gone here for years and have always experienced top rate honest service. I do much of my own mechanical work on my.truck on my own but some items are.better to be paid for. Ask for Ken and be taken care of.

CAN YOU GIVE THIS PLACE 0 STARS!!!!! If you have to get an insurance verification, GO SOMEWHERE ELSE! Ken is worthless and an obnoxious loser! He will treat you like you are less than he is and will throw your paperwork to you. He will not offer you any respect!! He will treat you so disrespectfully and with a condescending tone. Do NOT use this place!!!! Take your money elsewhere. Also, by their submission of insurance they will do it inaccurately! LEAVE NOW!

Ken at Midas is excellent at his job. He is extremely knowledgeable, patient, and has a great skill at customer service. Highly recommend Midas because of the service I reviewed with Ken.

Awesome service! Very friendly! They worked me in for a last minute oil change with no problem. Ken the manager was very helpful and personable. And they did not give me a laundry list of things that are wrong with my car which happened every time I went a a place right down the road from Midas. I would def recommend this Midas location!

I went to Midas because I had a nail in my tire, I came in first thing and they were able to fix it within about 15 minutes. Great customer care and fast service! I am very impressed.

Fair pricing and honest workmanship. I never feel like Im being upsold on repairs I dont need or being overcharged for parts and service. The service is quick and friendly and the front desk manager (Ken?) walks you through exactly what they want to do and why.

Me and my friend went there today (1/3/20) 2pm with all smiles to ask for an estimate to replace all my tires for a quiet tires. But instead I was greeted by 2 guys whose angry to start with, disappointed faces, probably annoyed to see a NEW POTENTIAL CUSTOMER, and shows no interest of doing bussiness. I understand were human but dont pass ur frustration or anger to us! IT IS UR JOB!!!! period! You dont like ur job? then quit! and learn the meaning of PROFESSIONALISM.

This people at this store basically stole my money! I went to do an alignment and payed $82 for them to basically make the car worst. The steering wheel is off and the said they won’t fix it, after they said it has 3 months. Then they call the police on me because I wanted my car fix today not some other day. They actually call the police and won’t refund my money. Big time crooks!

In Feb 2019 Oil change by tech Bernie De Sena,stole my 2009 Audi A4 Badge, i had open the hood last weekend for the first since the oil change to remove leafs and saw the badge was missing, who ever checks the engine when you have a Oil change is done, so went to complain to same Mgr Ken Falco 05/04/2019, all he did was cursed me out, made racist remarks & gestures. Folks lookout, take pictures of your Vehicle before everywhere, remove your expensive belongings go around the whole vehicle with manager after work done take pictures, as the staff are thieves and rude. Go there at at your own peril!

Took my car here after hitting a piece of tire thread at it punctured a fuel line. Ken and his crew were able to get me back on the road in less than 2 hours. I will be sure to spread the word on what excellent care they took of my situation. Thanks again Ken and crew!

If I could I would give 0 stars. Here goes sorry it’s lengthy.My boyfriend took my truck in to get an alignment on 3-11-2019 it’s now 4-1-2019 so right at 3 weeks later my alignment is still messed up and my 2 front tires are practically bald. Mind you before I went in my front tires were still in good condition had plenty of tread life left and now I need 2 new tires and my truck is still pulling. I called today 4-1-2019 and their store manager answered. I talked to him and explained the situation and let him know how frustrated I was. He told me I couldn’t get it in today that I’d have to come back some other day because he had an appointment at 2:30 so he was leaving soon. He then also tried to put the blame on me that my tires are bald because I have the wrong size tires on my truck. No I don’t have stock tires I have a lifted truck sitting on 35’s for those of you that know tire sizes the are LT315/70R17. I have a 2004 Ford F-150. My camber when they finished my alignment is still in the red they didn’t even really attempt to fix it even though when it went in my right side camber was in the green they didn’t keep it in the green and try to fix the left side which was in the red by .1 the ended up putting the left side at .2 over into the red and the right side which was at .5 when it came in to .7 which is .1 into the red but .2 over what it was when I went in. I’m extremely dissatisfied with the way their manager handled things he is not very good with customer serivce. I work in the customer service industry and the way he handled the situation was not the way a manager should have. I am now out $82 for the alignment plus about $500+ for 2 new tires that would’ve been fine had they gotten the alignment right or just told me in the first place that they couldn’t do it. I asked the manager over the phone if I could get a refund and all I got was a quick “NO” basically yelled at to me through the phone. I will never return to this company again and don’t advise anybody to go to this company at least not this location. I am very disappointed and again still don’t have a perfect alignment and am out 2 tires that I now have to replace since the company doesn’t know the beginning of customer service. I even called the corporate office just to be told they couldn’t do anything for me but give me a reference number that I called and they took down the information I informed them of. EVERYONE PLEASE SAVE YOURSELF FROM WASTING YOUR TIME AND JUST DON’T GO HERE IT’S NOT WORTH THE TROUBLE THEY WILL CAUSE!!!!!!!!

Never go here. I told them I had squeaky breaks and to check them. They did all right. Said I needed all 4 pads, two roters, and a full break line flush. Only $400, with a $100 off coupon included in price. I said really? all that is necessary and needed? Took car to my dealer who I was avoiding, fearing high prices, they said breaks, roters, and fluids just fine. Dealer recommended NOT to replace anything. It is just Chinese breaks that squeak towards end of life, but still had 5 to 10 thousand miles left of use. Just need a cleaning. Midas is a ripoff garage. I hope they close soon.

I needed an oil change in my F150 w/2.7L twin turbo...called a few places in Winter Park then came across Midas. I talked with Ken who seemed to be a very knowledgable down to earh guy. Though Midas was extremely busy he worked me in for an oil change and tire rotation. While the team preformed the work on my truck I waited in the lobby. I listened as the phone rang and watched as new and existing ustomers arrived. The level of customer service I witnessed was exceptional. I havent seen..or experienced such high quatily in many years. I myself felt Midas truely appericiated my business and put my needs first. Midas made my day. If you are looking for an honest shop Midas is where you need to go. Thank you Ken and team!

The best damn MIDAS/AUTO REPAIR SHOP in Orlando/Surrounding Areas.Ken is the man!

I stumbled upon this shop when my air conditioner broke. The manager is nothing short of amazing, helpful, knowledgeable, and explains everything to me. I never felt that I was being taken advantage of being a woman with little knowledge of mechanical issues. They are fair and always willing to help. Even sitting in the waiting room, I can see he has this relationship with everyone who comes in and many repeat customers when they experience new problems.

I will *only* bring my truck here. I love this place. Theyve fixed everything from my brakes, my shocks, my AC belts, my rear differential, my tires and more.I had an oil change last week and went out of town. When I came back, I noticed a huge stain under my truck--the new oil leaked out! The technicians and the manager (Ken) gladly took a look at it. They found the leak, fixed it and didnt charge me anything!!!If youre looking for a place to bring your vehicle, this is the place. You will notice the difference with these guys. All of them are extremely friendly, very honest and will do anything to make sure you leave happy.