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Tire Kingdom
875 6th St NW, Winter Haven, FL 33881, United States
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Tire Kingdom
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De
Review №1

They didnt have my tire size for a Jeep Compass. The labor of $129.99 per hour is outrageous. But this is to be expected at places of auto shops such as this. Thankfully I couldnt get my tire changed from there. No offense to the hard work and laboring the mechanics do but that amount per hour. The parts alone are already that amount. Im sure they get the job done successfully and well for the amount of how much labor is though.

Sc
Review №2

Appt.scheduled on Tire Kingdom website but when I arrived was told the tires to be installed would have to be ordered & installed a different day and time. Employee states Tire Kingdom corporate website makes these misrepresentations and messes up this shops scheduling all the time.

Bo
Review №3

Amazing service good prices what more do we need!

Ma
Review №4

Dropped off my car for 4 new tires and a oil change. They were done when I got back after 2 hours. Perfect.

su
Review №5

Had a appointment at 4pm was there early. At 425 pm left no oil change just almost like last time I was there for oil change they were to busy and had oil change appointment and time before that had appointment sit it up on line they never got it so will not be going back

Mi
Review №6

Made an appointment by phone however when I arrived the guy told me they couldnt get to my car for 2 to3 hours. So why offer appointment.?.highly disappointed

Ch
Review №7

Kid at the counter was very rude and had an I dont care attitude. Luckily I was able to get someone else to help me and they got it all right.

Jo
Review №8

Very nice setup. In and out, on time, work well done. Izzy was especially helpful and professional. My new go-to for oil changes and tires.

Br
Review №9

I love this place ❤️ fast friendly service. They try there best to fix what they can. And bring to your attention what needs to be fixed. Very honest people. This is what a tirekindom shop is suppose to be ran. Never had a issue taking my car here. Im mostly in an out very quickly. I recommend everyone to come here for there car repairs or tires whatever the issue is they can fix it 👍. Rest rooms clean. Shop is clean. And the employees are very professional and highly knowledgeable. Keep up the good work Tirekindom ⭐⭐⭐⭐⭐

Am
Review №10

I took my car in today and Austin checked me in with a laundry list of things to do on my 2015 Honda Accord with 140k miles. I have only had one new set of tires at 85K. I have regular oil changes, rotation and alignments. I decided that I should get several things done, including new brakes/pads. Was expecting a $600 bill. I got the call saying my car is ready, and that I didn’t need new brakes! They could have just done them and charged me but this is why I bring my car here. They have always been honest.

Ge
Review №11

Who are they hiring? Called to order a set of Continental DWS 06 Plus, one of Continentals most popular tire, needed to order a full set and have them installed. The Gentleman at the store said hes never heard of them, and he doesnt think that Continental makes those. So we went back and forth for a while, then I just hung up. IF YOUR EMPLOYEES DOESNT HAVE THE BASIC KNOWLEDGE OF TIRES OR YOUR INVENTORY, DONT LET THEM ANSWER YOUR PHONES, IT JUST COST YOU A SELL, SMDH!

Ja
Review №12

I love these guys there very friendly and Quick service as well

Bi
Review №13

Today I woke to a flat tire,AAA could not get to my doughnut spare,although he did inflate my tire,so my nearest help was Firestone,no place to park I headed to Tire Kingdom Im sorry I did not get the gentlemans name but I think he may be the manager,he said normally work by appt.but if could leave my truck he would work me in,came out looked at the nail in my tire and said it could be patched.So probably maybe an hour later I had a message that my truck was ready.I walked in and spoke to the man at the counter,who could not find my paperwork,after searching he spoke to the gentleman I had spoken to earlier,came back to inform me there was NO CHARGE! Im so thankful I drove away from Firestone.Should a need arise in the future,Ill definitely check with Tire Kindom.Thanking You I Am!

Pa
Review №14

Awesome, I was greeted very warmly; what a way to start out. Great customer service and repair was done quickly to my surprise. Thank you the perfect example of outstanding customer service. Yes, I will visit again.

Ra
Review №15

Went to get a flat repair and rotate put tire for flat repair back on RR never rotated tires said it was done and was not 😕

Ri
Review №16

Tire kingdom is not honest. They busted my one psi sensor and claimed it came in that way. And they charged me -$65.00

Jo
Review №17

Good crew, good prices. New to this area and this is my go-to place for car service.

Ch
Review №18

I would not recommend them to work on anything . I took my truck in and had them put tires on it, when they took it everything was ok, but the tires, when I got it back the two front sensors didnt work. they told me to come back tomorrow, and they would take care of it they had to order them, but when I went back I was told I would have to pay for it, even though they messed it up. then after I got upset he said he would take care of it but, didnt .

Kn
Review №19

Got an alignment from them but I had an unknown pre-existing issue with my braking system.Took it to this location 3 times without being properly aligned.I took it to a tire kingdom in Orlando to get it aligned right. They checked my car and told me the issue as to why I wasnt getting proper alignment.They had to take a few things apart but they didnt charge me. They made the extra effort because they said they want my business long-term.As for this location, I could have avoided doing 2 worthless alignments and taking a trip to Orlando if they would have made that extra effort to figure out why my car wasnt aligning right after calibrating it to factory specs.

Ga
Review №20

Friendly service writer. Really appreciated getting in and out very quick. Clean waiting room.

ch
Review №21

This place is off the chain. My friend went in to have a tire fixed and they refuse to plug it because the tire was 4 years old. whatever happened to helping a customer out??? They are lucky that I gave them a 1 star rating. I dont even think they deserve that.

Ta
Review №22

Too dirty. Just needs tons of cleaning.

Ja
Review №23

Very nice staff. Got my repair done quickly.

Ru
Review №24

Awesome They did a Great job of giving me an itemize list of what was wrong with a vehicle I was Purchasing

Do
Review №25

Great job....appreciate it

An
Review №26

These guys are the best in the business.Courteous and reliable.

Do
Review №27

Very helpful and informative, called at 9:00am, Chuck in Winter Haven found the 6 tires I needed, said bring it in we’ll take care of you, dropped my box truck off at 10:30 it was done by 3:00 awesome !

Ni
Review №28

Izzy, one of the managers at the Winter Haven location, is awesome! He will beat any price on tires and is very helpful. His customer service is exceptional!

Tr
Review №29

Been going to tire kingdom for a couple years Chuck is the best

Ho
Review №30

Great service.

Es
Review №31

The General Manager Izzy is Horrible. Has Zero regard for customer concerns. Very rude and over talks customers while being very argumentative with the customers. I hope he realizes that Tire Kingdom needs the customers not vice versa.

tr
Review №32

Very professional and very nice just make sure you ask about all the little cost when it comes to tires

Ed
Review №33

Chuck is always a pleasure to deal with.

Me
Review №34

Over all a decent place, make sure your things are where theyre supposed to be before you leave. My spare was put into the bed of my truck instead of back where it belonged-had to go in and get them to do it correctly and then found out all my brand new tires werent at recommended inflation, were all overinflated.

An
Review №35

Price was too high just to get a tire replaced

St
Review №36

Bogus alignment recommendation! They said the alignment was really bad when we replaced a defective tire. My son was out of town, so I told him we would get it done later and for half the price. When we took it to our local shop, they printed out the computer diagram and gave it to us. Everything was perfect! They did not charge us and said the other company was dishonest.

Sy
Review №37

Called to cancel our appointment, and the manager gave us sass because he had to order the tires to fit our car when we had made an appointment previously. We told him we found a better deal and he got all bent out of shape. Could’ve easily price matched but decided not to do so. 🤷🏻‍♀️

Ad
Review №38

Took of care of the front brakes on my Dodge Journey covered under warranty from service done in a South Florida Tire Kingdom location. Extremely happy with the quick turnaround.

Ke
Review №39

Good staff, fast service. A little pricey, but at least you feel like they actually care that youre there. Good tires also, lol.

VI
Review №40

Efficient, fast, honest & reliable service. Highly recommended.

Mi
Review №41

If I had the option to give a negative star, that would be more appropriate.I called in advance (as it was later in the afternoon) I spoke with an employee by the name of Ryan, not sure what his status is there? (Hoping not managment) let me explain why...I explained to him that we had an emergency, and that we werent yet due for an oil change, BUT we were getting prompts on our dash saying we need one immediately. With a dangerous storm on the way, and a very important doctors appointment, I needed to get to the next morning, I asked if they could do one, (after explaining all this)He says Yes, were here until 6. I was so grateful I told him... Thankyou so much! Im dropping what Im doing and Ill be there in 20 minutes! We exchanged names, I even told him where I was coming from, and how long it would take for me to get there. Ok well see you then.So I left other VERY important errands I was running to rush there, only to be met by Ryan, (the employee I spoke with on the phone) in the office telling me....Im sorry I just took this other car, I thought you were them, and we only have one tech (even though he knew my name, and couldve easily verified that.)I think he saw the look of despair and desperation on my face, and reluctantly and almost condescendingly says....Well unless you want to wait an hour? Me, (thinking this was a genuine question) I say SURE! Not a problem, Ill wait as long as I need too!(Again, I have a long trip for a very important doctors appointment in the morning, and Im also trying to beat the terrible weather thats expected to start mid morning.) Meaning this was my last chance to get it done before the morning.So after I agreed to wait, and explained this to Ryan, (again) he got extremely aggravated.He was very passive aggressive, as he asked for my information, and smashed each key on the keyboard individually, as he entered it. I kept thanking him, and now, Im apologizing to HIM, assuring him, Id do it another day, if it werent for the extenuating circumstances. ONLY, for him to reciprocate, by glaring at me (through his now red face, and heavy breathing) in between slamming the keys on the keyboard, and completely ignoring my attempts, to empathize with him.(At this point, Im now feeling nervous about them, even working on my car!)BUT again REALLY needed it done.So after that uncomfortable, and embarrassing interaction he says. Keys.....?? (Again in a patronizing tone) I run out to get the keys from my husband (Whos been waiting in the car. (Luckily)As he (Ryan) comes out to get the keys he now asks what type of oil, and my husband politely lets him what weve used in the past.He goes back in comes back out and tells me, Well, your oil change is gonna be 69.99 (Ive NEVER paid that for an oil change!) but again reluctantly, agree.To put it lightly, he did not seem happy, when I agreed to the price, but instead looks at us, clearly aggitatated, and turns and walks away again, without saying a word.At this point my husband picks up on his nasty behavior, and asks me whats going on?I didnt want to make a bad situation worse, and told him everything was fine.Ryan now comes out a third time, to tell me. (Through the only smile Ive seen on his face,) Oh we cant do it. I said oh no, why? We dont have the filter. Sorry. (Still smiling)I said, Im sorry I dont believe you are, (it was CRYSTAL clear, he was making attempt after attempt, to avoid performing the service. I think you just didnt want to do it. Then I recited each of his attempts (above) to him. I said This is exactly why I called in advance, these are all questions, that couldve been answered over the phone, when I asked if you could do the oil change.We got in our car to leave, as he stands there glaring, with his hands on his hips, yet another attempt at intimidation.This situation couldve been handled VERY differently, I hope no one ever has to experience anything like this. I will never go back there, nor will I recommend this,TK to anyone I know.

Je
Review №42

Chuck is a old school business man which means he is very customer friendly and has high values. I will definitely be back there when I need work or tires.

Ch
Review №43

Great customer service and price, i will be taking my car here from now on

Fe
Review №44

Very friendly staff. My battery was so unbelievably dead that they had to change it the parking lot. After replacing it they ran a diagnostic for me just to make sure nothing else was wrong. With no appointment I was in and out in less than an hour

Po
Review №45

My vehicle was shaking rough went to Walmart we thought it needed a balance but Walmart was not being helpful long waits talking more than working my husband called this tire kingdom and they got us in immediately found the problem with my tire which it was bubbling inside looked like a tumor for a tire and even let us see the tire and explain reasons why it could happen had better pricing than Walmart too! Great experience I wish I got the name of the men who worked on my Ford Fusion and the one who cashed us but over all place is awesome I’ll be coming back for other things needed in future

La
Review №46

I love this place, they always get me in and out!!! Even at times when I may come at last minute. They really take care of me.

Je
Review №47

I wouldnt even give them 1 star. Dropped off my car at my apt time for an alignment, 2.5 hrs later they called to say they couldnt do it because my tie rod was bent and it would be $400 to get that fixed on top of the alignment price. I told them no thank you and went to retrieve my car. Took it elsewhere and turns out I didnt even need an alignment and they slightly bent the tie rod for me for $50. This place is a joke and I dont think they even know anything about cars.

Ja
Review №48

Criminals.This company will straight steal from you if given the opportunity. They claim to do work or replace parts they never had any intention to fix.Steer clear of these thieves.

jo
Review №49

Wondering service! Very nice!

Ri
Review №50

They are great. Fair prices and fast service.

Fr
Review №51

I want to Kingdom get my or changed. Within a week my car would not start Due to the oil leaking From where they did not secure the oil filter. Oil hat spilled all over The starter causing it to short, They refused to admit fault. I will never use this location again.

Ma
Review №52

They did a good oil change. While up on the lift the mechanic manager came in to get me. He said my tire valve air pressure indicator inside my left front tire had come off and was rolling around inside my tire. He didnt offer to remove it and put the car down. He emplied this problem because after airing up my left rear tire that I had already told him had a slow leak. The low tire pressure sign was still on when they dropped the car. I know it takes a minute or two driving for the light to go out after putting the correct air pressure in the tire. I took my car to the dealer and they removed the tire and it was fine. Bad diagnosis!The front desk older gentleman with glasses had absolutely no personality and is terrible at greeting customers. His face would crack if he smiled! Lol. I since bought a new Jeep grand Cherokee Hemi so no more cheapo oil changes for me. The short Chicano gentleman that told me about my so called valve stem problem should be at the desk! Much more pleasant for customers to talk to.

Jo
Review №53

Fast service. Got my tires rotated in no time

Ed
Review №54

My car tire was check quickly....good Service...

Fr
Review №55

Challenge them to a nascar tire change . They came through. Great job team

Ro
Review №56

This place is a joke...I went and got my alignment done here. After waiting 2 hrs it was done and worse then when I came in. Needless to say I didnt have time to take my truck back because of working so much. Had to end up buying new tires out of my pocket because of these clowns

Jo
Review №57

Nice friendly staff. Enjoy going to tire kingdom

De
Review №58

The manager Chuck was outstanding, They provided wonderful and prompt customer service.

Gw
Review №59

Great service, good discounts, great knowledge of services.

El
Review №60

Good deals on oil changes get ya online coupons

Hu
Review №61

They did Create job And I didnt have to wait

Ro
Review №62

I really like Izzys friendliness and professionalism.Good work and completion time.

Pa
Review №63

Honest and friendly to all the customers prices are very reasonable

Yo
Review №64

Walked in and got waited on immediately. Very friendly and professional staff. Great service! Ill be back! Thank you.

Jo
Review №65

A visit without a charge! They stood behind their alignment warranty and corrected the issue. I was in and out in 35 minutes.

sa
Review №66

No good quality products, just for emergencies need good tires buy some other place.

Br
Review №67

Nice guys, needed new tires and an alignment so chose to go here

Gr
Review №68

Fast service..Mr Rojas knows the business.

Ev
Review №69

They get the job done. Although they have bad customer service. Recommend you take an appointment before going.

Su
Review №70

Unprofessional and rude!! Lost my husbands keys and did not want to make it right....had to contact main office to get resolved. Will not ever do business with Lake Wales tire kingdom again.....they also tried to rip my teenage granddaughter off!!

Am
Review №71

Made an appointment so didnt have to wait, service performed in a timely manner.

De
Review №72

Great place to get vehicle fixed. A little pricey but the work is guaranteed.

Jo
Review №73

I made an appointment for Sunday at 3 PM got the email confirmation and went in. When we got there the guy says we arent on the schedule and the he sold our tires to someone earlier that day. He then offers us more expensive tires. I will never use tire kingdom again.

Ru
Review №74

I took a 2006 Ford Escape to the business located on 6th St and Ave I in Winter Haven. The person there was going to charge almost $400 to replace a throttle position sensor. The manager CARLOS Correia was a jerk. He was mad because I questioned why I was paying more than double the price for this part. The guy was rude and belligerent. He then acted like I was the problem.From the time I got to the business the guy was a jerk. I will NEVER return to this location! I also learned they never filled up the fluids, spilled oil all over the engine, didnt air up the tires, and didnt rotate or balance them. All this because I questioned why I was being over charged.

Ne
Review №75

Ive been here twice, once for a transmission flush and filter and then again for a water pump. They treat me right, and jeremy behind the counter is very upbeat and conversive.

mi
Review №76

Great place to go for a great job.

La
Review №77

I came in the previous day and scheduled my appointment. I arrived on time and was in and out within an hour for my tire rotation.

Ja
Review №78

Izzy is a great guy to give you what you need.

Ja
Review №79

Employee eating food while dealing with customers. Didnt know anything about tires

TC
Review №80

Great service and even better prices

Li
Review №81

Very nice and knew what I needed.

Ja
Review №82

Excellent Service; Great pricing

Je
Review №83

GREAT SERVICE AND FAST

Du
Review №84

Quick service with appointment

Ap
Review №85

Long wait time. Friendly staff

Ma
Review №86

They are an ok place to go but when you ask for a complete tune up you dont get it

Sh
Review №87

Whats a tire and 365 condoms have in common?Either way its a goodyear

Da
Review №88

I went here to get an alignment, in which I was told it would take a hour. He finished within 28min and when I left, my car was still pulling to the right as it was before I came. They rushed doing my alignment.

Ro
Review №89

To lazy to warranty a battery. Will never go back.

Ms
Review №90

Over priced. Shop around.

La
Review №91

Was disappointed that it took 1hour 30 min to do an alignment, an I had an appointment that I was on time...they need more staff...I wont be back

Gu
Review №92

You guys are terrible..

Vi
Review №93

Had a flat and they got right on it to get me back on the road.

Je
Review №94

Old guy running shop was very rude

J
Review №95

Tire patch. In and out in 10 min

C.
Review №96

Be careful with this location, they will quote you an out the door price and then when you get there they tell you an amount over $200 more than the original price, and try to add on extras like alignments when you don’t request them

Po
Review №97

The crew is great!

Ti
Review №98

Thank you guys for being so prompt and professional.

Da
Review №99

Fast and friendly.

RS
Review №100

Little pricey but took less than an hour to get 4 new tires and out the door.

Information
18 Photos
100 Comments
3.8 Rating
  • Address:875 6th St NW, Winter Haven, FL 33881, United States
  • Site:http://tirekingdom.com/store/6064/winter-haven-fl-33881-4014?utm_source=google&utm_medium=maps&utm_campaign=google+maps
  • Phone:+1 863-299-6443
Categories
  • Tire shop
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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