We recently used Flowers Flooring to replace all the flooring on the ground floor of our townhome. Our experience with them was excellent, from the initial meeting in their showroom in Winston-Salem to the installation of our new flooring this past week. We were treated with respect and professionalism from every member of their team. They originally budgeted 3.5 days for the removal of our existing wood and tile flooring and installation of our new LVP flooring. Their 2-man installation crew completed the entire install in 2 days and did an amazing job. During the installation process we received daily calls from their installation manager to make sure there were no issues and that we were happy with the work being performed. We also received calls from their front office to make sure we were satisfied with their work.I highly recommend Flowers Flooring and we will definitely use then again when the need arises.
The people at Flowers Flooring were amazing from start to finish. Traci was quite patient with me showing me several samples and even letting me take some home so I can see how they would look against my other floor. They were friendly, reliable, professional, and reasonably priced. They did an excellent job and I’ll definitely use them again in the future.
The cost of the flooring and labor was very good and the installation crew did a great job. Very pleased!
Great service from beginning to end. They encouraged us to take a number of flooring samples home to see how they would look in our new sunroom. Our order arrived ahead of schedule and the installation was quick and very professional. Flowers Flooring deserves 10 stars. Highly recommend.
I absolutely love the job that Flowers Flooring did for me! Jon and Will are great and helped me pick out just the right flooring. I was pleased with the estimate and financing options. But I never could have imagined how happy I would be with the job. I was extremely nervous to have people in my home with the pandemic but the installers were super respectful and wore their masks the entire time. They worked really hard - they had to pull up tile, laminate, and carpet. They cleaned behind themselves each step of the way and the flooring looks phenomenal. They will certainly get my business when its time for new carpet and bathroom floors!
Excellent customer experience from beginning to end. We are very happy with our new carpet. I would highly recommend Flowers Flooring!
Great work! Great job on installation! Love it!
Very happy with the job and the price was very reasonable. The crew came in and was very nice and efficient. Due to scheduling conflicts they came on a Sunday -definitely would recommend !
This is the second Condo I’ve had Flowers Flooring install LVP Cortec for me. They have been very accommodating and have quality flooring. The staff is knowledgeable and easy to work with. This second condo was a little tough. From the building settling, the floors were far from being level. The first installing crew wouldn’t attempt it. William brought in another crew that had been installing floors for forty years. I certainly didn’t want to spend the extra money but they worked hard for five days leveling and installing my floor. It looks awesome. I recommend giving Marlen a shot for a quote. Cheap ain’t always good. Joel in Cornelius.
The floor crew were excellent. Helped us find a stain color that best matched our existing wood. They were quick and professional and cleaned up completely when they left. I would recommend and use them again.
Flowers Flooring was so helpful through every phase of our project. We remodeled our unfinished basement and they helped us choose a luxury vinyl tile floor that looks so good! The installation team did a great job and left it very clean. I highly recommend them for any flooring project.
I had new flooring installed this week. The installation went very smooth. The guys were very careful with moving my furniture. They were very meticulous with the installation and cleanup. I was very impressed. Will definitely use them again.
The attention to detail with Flowers is much appreciated. Not only in the quality of their work but the great communication we received during the whole process. The lead installer went over and above to make sure we understood every step during the install. He was great! Thanks again to the entire team at Flowers Flooring.
From the dozen of selection choices, to the helpful staff Flowers Flooring helped us pick the best possible floors for our house project. They were great at answering every question we had. The materials came in quickly and one we signed off on the contract, our floors were installed 1.5 weeks afterwards. The installers did a great job, and explained every step of the process. We could not be happier with our new floors!
We had old hardwood floors throughout our whole house and Flowers Flooring sanded and stained them back to looking almost new! The transformation was incredible. They moved all the furniture out of the house and returned it all back within a couple of days. I did find a few scratches on the wall and alerted them and within a week they were back to fix those areas. These two guys that did our floors were fast, professional and very good workers.Our house was built in 1966, so yes the floors were bad!
Hi my name is Gary. About a year ago we visited Flowers Flooring to carpet our upstairs and stairway. The people we talked with were extremely knowledgeable, professional and easy to deal with. We selected a carpet with the help of Theresa and within a few days we had the carpet installed and ready to go. By the way, the installers were very experienced and professional. They finished the job in about six hours.After a month or so, we decided that the carpet was too loose knit. We returned to Flowers Flooring to discuss our concerns with two or three of the Flowers Flooring representatives. They were very understanding and helpful. In fact, they did what I never expected. They allowed me to select a better quality carpet with a tighter knit and said they would install free of charge. The new carpet was installed in a few days with the same professional installers. They did an excellent job. And I am so happy with the new carpet. I am completely satisfied.
I replaced carpet with Engineered Hardwoods in Living Room And 3 bedrooms and closets . The showroom had many samples to choose from and staff very helpful . The man who came to measure was pleasant and thorough. The 3 men who came to lay wood were very pleasant and very careful moving furniture . They worked very hard and cleaned up inside and outside when finished . They did a great job . I like the floors very much .
Flowers Flooring completed both a tile shower and carpet installation in our master bedroom. Both projects were completed on time and within budget. Catie Mullins was terrific to work with. We will be back when we are ready to carpet two of our childrens rooms. Thanks Catie and thanks Flowers Flooring.
We searched around with many flooring contractors in the Winston-Salem area, including some of the big box stores. Flowers Flooring impressed us the most. Their employees are very friendly and passionate about what they do. Their professionalism and quality of service were excellent. We had new carpeting installed in a bedroom and a carpet stair runner going up the steps, and they were able to guide us and help us make the best decision for our home. They had a quick turn around time. Best of all, our new carpeting looks great. We couldnt be happier. When we decide to have new tile installed in our bathroom, without hesitation we will call Flowers Flooring.
I’m one of the operating facility managers with PTI airport. Flowers has good customer service with Will and Jon but unfortunately are not well trained. Will came out and measured but if you knew with what he saw at the airport why not just tell us then you were unable to do the work instead of implying this is what you would need to do. Jon has seemed somewhat clueless in explaining to us about why the job will not be accepted because of warranty. Nothing makes since I don’t understand why a recommended company is unable to repair an airport floor. Never once saw a quote for pricing, asked for a quote saying that you can’t accept the job and just got a random email. Asked for a company that may recommend and not much help there either. All we need is floor repaired by baggage area didn’t think it would be such a difficult task or difficult in explaining why the job can’t be accepted, what can be done besides replacing the entire rubberized floor. Great customer service people, but not really knowledgeable.
My experience with Flowers Flooring was very good! They were on time and always called prior to arriving. The work was very good and they always tried to please. There was on small change and they willingly made it without the least hesitation. Their work was complete and of good quality.
We love our new floor and the staff was great to work with.
Working with Flowers was awesome. We needed our flooring installed quickly and they were able to move their schedule around to work with us.On the day of the install, we had a family emergency and were unable to be here for the install. It was no problem at all for Flowers - they worked with us and did a great job on the install. We would certainly work with them again!
These guys were AMAZING! In love with my new floors. So kind and courteous and kept everything clean. I would highly recommend them to anyone!
If you dont mind paying full price in advance--and I dont know any service where that is required; and you dont mind waiting two weeks for the scheduler to call you (if you miss their call, you can call back, but they are so busy, the phone will disconnect after about 10 rings, and youre back to playing phone tag--in my case, two weeks. There has to be a better way to get an appointment scheduled?). Now, if you can get by that, the workman ship, moving furniture, install and cleanup was excellent. I have not seen a better rug installation or stretching. Id give them 5 stars, except the ineptness in having to pay in advance and wait weeks before I could get a fixed install date.
Experience was extremely positive from visiting the showroom, to the in house estimate and then the installation.The job was for 4 bedrooms with closets. The removal of old carpet, leveling any floor irregularities and installing LVP was completed in a day and a half and was 10% cheaper than another flooring place even though we selected a higher price product.
Great service. Installation went very smoothly and workers were very efficient and accommodating. We will highly recommend them.
Flowers flooring replaced our floors throughout the downstairs of our home. They have a large selection to choose from, with many different pricing points. We ended up going with vinyl plank flooring and absolutely love it! The installers were able to answer questions we had and even cleaned up there mess! We also had two large rugs made and they turned out perfect! Excellent customer service! Definitely will use them again when we begin to replace the upstairs flooring.
Great company! I received a quote that was delivered on time with all the information that was discussed during our meeting. As a novice, I truly appreciated the customer service I received from start to finish. They are professional, knowledgeable and caring. A great choice all the way around and I couldn’t be happier with their work. Very exciting to see their expansion into the Winston-Salem area.
Just wanted to thank you Flowers Flooring and Painting for all the work you did in our home. My new floor in a previously carpeted room matches the rest of the house perfectly, and the installer did a great job. He was very professional and I wouldnt hesitate to have you do our other bedrooms in the future. Same goes for the painting job that followed; the crew were very professional workers who did a great job. I have since recommended you to others because of the wonderful job done in my home. I will be calling you again in the future as we move forward with replacing carpet with hardwood throughout the house. - T. Garrett, Troutman, NC
The sales staff was very professional and good listeners. I had and issue in a bathroom and the were willing to come back with no questions to make the repair. I’m very pleased with my floor and the service they provided.
What great news to see that flowers flooring is able to open up a second location during this economy. This truly shows what a fantastic company they are. I had several estimates when I was looking to have my carpet replaced. No one could beat their price. And no skimping on quality of the carpet and labor. Winston-Salem is fortunate to have them in their area.
We had hardwoods installed in Oct 2019 and LVP installed in January 2021. Excellent job on both. Great communication and clean up. Would definitely recommend them.
They were professional and the installers were very nice and did a great job.I would highly recommend Flowers to anyone
First of all I feel reviews are helpful for improvement in a business. I personally didnt have a good experience. This place was all over the place with pricing and availability. Flowers didnt live up to my expectations. I contacted them for carpet and vinyl planks. I asked them if they can have it installed in the next week because time was of the essence. They said yes. I proceeded with the payment and then the next day was told vinyl can be done the next week however vinyl plank 2nd week of June. They offered an extra 30 percent off for inconvenience, WRONG... because they already had a 25% for Mothers Day special and they said well we added 5% to make it 30% how is an extra 30% equate to 30% when you already had 25% for special for May. They are verrrryyyy misleading and not a company of their word. Be careful....
They did a fantastic job, really impressed by them, the representative was extremely friendly and there installers updated me throughly with every situation they came across while installing the floors, very surprised how easy and smoothly the whole process was
Very thorough estimate. Professional and accommodating sales staff and installers. We will be using them again on our jobs.
Their customer service was great from the beginning. They were on time from the start coming to talk to me about what I wanted and had lots of samples to look at. The workers were polite and did a great job answering all my questions. They cleaned up after themselves when they were finished. Would recommend them to anyone who needs new flooring.
Teresa you were awesome & very knowledgeable. And I sent my neighbors to you. They love their new floors! Thank you for all your help!😊👍🏼 Highly recommend & love to support businesses in our community!
These peeps are awesome! They were exactly on time for giving us the estimate. Pricing was very reasonable. The work is outstanding - they paid attention to every detail. Work was completed in the timeframe they gave us. I would highly recommend this flooring company without a doubt.
The best carpet installation in the area I looked for the best fit for 6 months they even finished in a quicker time than estimated I would 100% prefer them over anyone
This is the second project that Flowers Flooring did in my home (hard floor and bathroom remodeling). They did an excellent work. Very happy with the process and final result.
Andrew was great! Helped me out with a new construction home. Has a great selection and pricing is good. Would recommend this location for flooring and carpet.Lisa-Cornelius NC
Flowers Flooring did an amazing job on my wood floors. I will recommend them to all of my friends!
Flowers did a bang up job on our hardwoods in kitchen and carpet in 3 bedrooms. Catie and her team are great.
The entire team at Flowers Flooring delivered top notch customer service! They helped me bring my house up to date, and I couldn’t be happier - The 90s were fun, but that kitchen linoleum and nasty carpet had to go! You can’t go wrong with Jeremy or anyone else at Flowers Flooring.
Couldn’t be happier with our service at Flowers Flooring. Estimate was easy to schedule and estimator was very knowledgeable about flooring and our specific needs. We had a quick turn around since we purchased in stock carpet. Installers arrived on time and even took the time to vacuum our new carpet before they left. Installation was completed in one day!
I’m so glad to see Flowers Flooring growing. Great service from wondering what would look good in my house to quick fast and professional installation. I’ve had my flooring in my house for a little while now and it still looks like it was installed yesterday. Might I add, there’s been a 100lb dog running these floors since installed. I’ve said it before, but thank you guys and best wishes on the branch!
Super friendly staff and quickly done. Good quality and amazing application! Couldn’t be happier with their service.
Our experience with Flowers was great. The installers were very professional and did the work quickly. Everyone in the office was responsive to our needs and very helpful. Recommended.
The staff was very professional and knowledgeable on their product lines. They were willing to spend hours with me deciding on the best flooring for my entire home. I tell all of my friends that they are the go to for flooring.
Flowers did an awesome job laying new floors and painting our kitchen cabinets. Their crews were courteous and responsive to homeowner needs.
I had been searching for alternatives to carpet due to my child having an allergy to the fibers in the carpet. I didn’t know what to purchase but thank goodness for Flowers Flooring and their team!!!!! They were very knowledgeable and informative about the products that were sustainable cost efficient and gorgeous!! So looking forward to my install!!! Bye Bye Carpet!!!!
We wanted old carpet removed and engineered hardwood installed. Flowers Flooring did a great, super detailed estimate with NO hidden costs and had great product selection. Install crew was on time and kept the work area clean.
We love our floors and the process with Flowers was better than we had even anticipated. The installers did a fantastic job and we would highly recommend Flowers.
Love, love, love our laminate plank Flowers Flooring installed for us! Being heavily involved with dog rescue I truly appreciate the ease of clean up. Staff was professional and friendly. Highly recommend!
A great company to work with. Reliable and reasonable. I would definitely use them again.
Had a great experience with Flowers Flooring. I needed carpets installed in a hurry and they took great care of me.
Excellent job replacing my hardwood floors! Very knowledgeable with attention to detail!Thank you!
Happy with my decision to go with Flowers Flooring. Great service and great product. Would highly recommend.
Extremely helpful and professional! I strongly recommend them to anyone considering new flooring!
Awesome staff! Super accommodating and thorough. Super happy with my beautiful new carpet!
Amazing customer service, will be using them for other jobs
I recently got my floors re done. I chose this company and I would choose them again any-day . Best service ever
Excellent customer service and craftsmanship!Just a great experience!
Had old tile removed and replaced with wood plank tile. Flowers Flooring couldn’t have done a better job. Very pleased with the final result.
Great coordination and follow up
Great service and great floor. I would recommend them to anyone and will be for sure using again!
Great company, they did my hardwood and it was a perfect match to my existing wood.
Great experience from start to finish!
This is a great business and i can’t wait to use them for other projects!!!
LOVE my new backsplash in my kitchen, matches everything perfectly
Super nice & very helpful people!
Amazing company, I will be using them again.
Great service and great prices
Flowers is well run business.
Great customer service and selection.
I love this company, very VERY strongly recommend to anyone !!!!!
Great job
Great business !
Such an amazing company
Amazing company!
Great service!!!!