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Master Techs "The Volvo Car Experts"
101 Griffith Plaza Dr, Winston-Salem, NC 27103, United States
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Master Techs
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Ro
Review №1

I have used Master Techs with my daughters Volvo, but this was the first time on my S60. The AC was giving us problems but they fit us in quickly and took care of the repair. These guys are very trustworthy and they dont take advantage of you. If they tell you that your vehicle needs something, it does. Period. They wont try to add repairs that you dont need. Their prices are more than reasonable.

De
Review №2

Bought my 2013 XC90 in the service and battery check, I trust Master Techs, always a pleasant experience, waiting area is clean they even have desk if needed, which I did for a little work while I waited.

Ka
Review №3

We have used Master Techs for several years now and have been extremely pleased with their service and advice. They are honest and timely. Both Robert and Wes have been helpful with their opinions and are easy to work with. They honor Volvo coupons and do not overcharge for the services. I would highly recommend them!

mi
Review №4

I have been a long time customer of Master Techs and have always been extremely pleased with the quality of service and high level of professionalism. Robert and Wes are the Premier Volvo experts in the region and provide excellent work in every aspect of Volvo maintenance and repair. Pricing is extremely fair and they treat each car as if they were working on their own. They treat each customer with respect and keep you informed about the repair needs for your car.

Ju
Review №5

Just transitioned from BMW driver of 20 years to Volvos. Robert helped me out tremendously with his expertise in this field. Every service required and maintenance will be with these guys! Knowledgeable, kindness, honesty & Integrity. And shall I say, “Outstanding Customer Service”!

Me
Review №6

Robert and the guys at Master Techs are incredibly knowledgeable, honest, reasonable and fair. They have figured out and fixed issues I’ve had with my cars when no one else could. They have always been great at explaining what needs to be fixed and why, the costs, and they truly go out of their way to make sure their customers know they will never be taken advantage of there, (which I really appreciate as a female). They are hands down the best mechanics we’ve ever taken our cars to and my husband and I highly recommend them!

El
Review №7

I went to Master Techs for a second opinion after the dealership checked out my car. I was so pleased with the time they took in educating me about what services might be needed!

Ge
Review №8

Friendly, knowledgeable people. Quick, efficient service. Didnt try to sell me anything I didnt want or need. Theyve been taking care of my Volvo for 10+ years!

Lo
Review №9

New volvo owner, will definitely be bringing her back for work. Fast friendly and reliable.

Bi
Review №10

First time visit, Volvo S60 serviceWould recommend for all your Volvo service needs.Very kind, professional, and knowledgeable. Master Techs has another customer for life! Thank you Master Techs

Ba
Review №11

We have had our Volvo for a few years and did a lot of research to find the best place for servicing in our area. No doubt that Master Techs is it! Great service, great price, great turn-around time.

De
Review №12

Always Pleased With Master TechsI trust Master Techs to keep my 2013 XC90 running as it should from scheduled maintenance like oil changes, new battery and bulb replacements. Im always pleased with the service and cost.

An
Review №13

Awesome work! Very professional and work is always done timely!!!

Mi
Review №14

We were fortunate to find Robert and Wes twenty years ago, and theyve taken care of us since. They are knowledgeable, thorough, professional, and reasonable; we trust them implicitly. We buy all of our cars from them also (eight, so far). Wed give them a ten-star review if we could.

Br
Review №15

Awesome customer service, more than reasonable prices and they went out of their way to clean an oxidized mirror.

Pa
Review №16

If you drive a Volvo in North Carolinas Piedmont Triad area, this is the only place to go for service. These guys are deeply experienced. Theyve seen everything. They know how to maintain and fix everything. Theyve devised special fixes for known Volvo issues, and they will save you money. They use quality parts. Plus theyre courteous and a pleasure to deal with. Dont bother with anyone else. Just go here and youll be happy. My 96 850 with 350,000 miles is running strong as ever because of maintenance by Master Techs.

Li
Review №17

Have been using these guys since 2001 and they have never steered me wrong. My volvos have always had great work done at fair honest prices.

T
Review №18

I had a great first-time experience with the guys at Master Techs. They changed the timing belt on my 98 V70 and came in well under the estimate. Ill be bringing my car to Master Techs for all work in the future.

CS
Review №19

After discovering Master Techs, I havent even considered taking my s60 elsewhere. These guys are friendly, knowledgeable, and provide quality service for reasonable compensation. On my latest service, they discovered an issue because they do a thorough inspection rather than rushing a vehicle in and out of their shop. Upon bringing the problem to my attention, I didnt hesitate to give them authorization to perform the repair. Afterward, I discovered their proactive approach probably saved me hundreds of dollars down the road. I trust these guys implicity. If you own a Volvo, I encourage you to give them your business. The only thing youll be sorry about is not having utilized their service sooner.

Wi
Review №20

Great shop for all your Volvo needs. Robert and their team of mechanics have decades of experience servicing and repairing Volvo cars of all make and model. Do not hesitate bringing your car here. There are outstanding folks that you can trust!

Ma
Review №21

These guys are amazing! Great work, trustworthy and reasonable prices. They not only take care of the big stuff, they pay attention to the little details as well!!

Ma
Review №22

Robert and Wes love Volvos. They listen attentively and discuss deeply. They understand that you want your Volvo to run like new. They do excellent work AND NEVER sell you anything you dont need.

Wi
Review №23

Amazing first time experience at Master Techs. They gave me a quick, accurate quote on doing the timing belt service on my S60. They didnt try to upsell me or anything sketchy, just honest work at a good price. My car has been running perfectly and they were easy to work with, so I will be returning for future repair and service on my Volvo.

Ca
Review №24

If you own a Volvo and want great service at a decent price go to Master Techs at 101 Griffith Plaza Dr in Winston Salem. Robert and Wesley will greet you with a smile, keep you informed of what they are doing and work is done in reasonable length of time. Guys - keep up the good work!

Jo
Review №25

Had small issue which they resolved in less than 2 minutes, and while I waited. Volvo of WS offered an appointment on Saturday or leave it on Friday and theyd try to work it in.

De
Review №26

I was deeply impressed by their knowledge and undercharging of the jobs that needed to be done. At first I was skeptical about spending an initial fee for a diagnostic, knowing that my car needed some work anyway, but when the actual bill came, it was more than reasonable. Both owners truly seem to care about Volvos and want to do them, and you, justice. I highly recommend them.

Je
Review №27

MasterTech is always timely and transparent. I trust Robert and Wes with our Volvo servicing and repairs.

Pe
Review №28

They were very friendly, communicated very well, were cheaper than their estimate and got the job done on time. Recommended.

Ke
Review №29

Awesome, Honest guys at Master TechBEST place to take your Volvo once warranty has run out!!! Been going to Robert and Wes since having a 2000 S40.... my 2008 C70 is my 3rd Volvo they have kept serviced...!!!

Ma
Review №30

I have always had positive results, they explain things even this woman understands. I dont take my else.car anywhere

Jo
Review №31

Good work at very competitive prices. Great staff of 3. We are dedicated customers.

Jo
Review №32

My wife had her 2010 XC60, 67500 mile service performed at Master Tech yesterday. Oil and filter was furnished by my wife. As required by Volvo, inspection was made including: fluids, wiper blades etc. Fuel injector additive, water solvent, washer and shop supplies were added for a reasonable $15.61. LABOR WAS $133.50. A total RIPOFF! Local Volvo dealer,indicated their labor for oil change with owner supplying oil and filter, would be $15.00. Inspection of other items, with NO required service would have no labor charge. Use Master Tech at your own risk!

Li
Review №33

Master Techs is the only place I will take my Volvo for service. I have been using Master Techs for over 10 years and they are THE BEST ! Excellent Trustworthy Service!!

Le
Review №34

I had a great experience getting my 2015 S60 serviced. My infotainment module went out and the guys were the best response, price, and service for me.

An
Review №35

My headlights were incredibly foggy and Robert spent time cleaning them--they look like new!!!

Pa
Review №36

Good service..

Da
Review №37

Master Volvo technicians. Friendly informative staff. Reasonable pricing and wait times. Never had an issue with this business.

Ry
Review №38

If you own a VOLVO this is the only place to go!!Great guys!!!

Ne
Review №39

Im glad to learn about this shop for my s60. Wes and Robert are friendly and very professional.

Be
Review №40

Great place to have your Volvo serviced. A+ service

Aa
Review №41

Quick response and knowledge of Volvos

Li
Review №42

Great advice and timely service.

Gr
Review №43

Great service so far.

Ni
Review №44

Paid 60 for an oil change no fluids where topped off or checked customer device was dry n slow...then called for a part...that he said he didnt have when I drove by a saw the. Same part for over a year..

Br
Review №45

These guys are the best Volvo repair shop in Winston-Salem!

Sh
Review №46

Knowledgeable and good work with Volvos

Na
Review №47

Great group of guys !!

ri
Review №48

Ok

To
Review №49

Very good service, real American! They are good people.

Information
2 Photos
49 Comments
4.8 Rating
  • Address:101 Griffith Plaza Dr, Winston-Salem, NC 27103, United States
  • Site:http://mastertechsvolvo.com/
  • Phone:+1 336-774-0084
Categories
  • Auto repair shop
  • Volvo dealer
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Veteran-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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