Brooks did a fantastic job. I was very pleased with the level of service. They painted my Tahoe and it looks great. Highly recommended.

I was skeptical about having my car painted by Maaco after reading negative reviews, but I decided to give Maaco on Silas Creek Parkway in Winston-Salem a try. I am so happy that I did, they did an excellent job. Everyone who saw my 2003 Dodge Neon SXT before says it looks brand new! Im so proud to drive my car now.

Here’s the before and after pics of my honda civic 2008 Maaco did an amazing job. Looks better than new. Amazing job!

Ryan is Excellent on His Customer Service. Jose Did an Excellent Paint Job on My Car. Good Prices.

The paint work is ok. Definitely looked like a blind guy Sanded it down. Had to pull take off that wasnt removed

I had some bodywork done and it looks fantastic! i also had a paint job done that was well done this is a great place (there will be overspray)

Terrible job. Took in vehicle stripped down to metal and when it came back 5 weeks after promised it had ‘paint bubbles’ I was told it was from applying to much primer too fast. Hello you guys are the ones that primed it and then never sanded it afterwards. Said it was not their fault and didn’t guarantee anything because the car was 20 years old. What a cheap way out. So now I take it to shows and have a nice big sign saying it was done by Maaco.

My husband and I went here because we thought the cost would be better. Guess what we was wrong. The price quoted to use and the price we agreed on was not the the complete total after our car was finished. The price quoted and agreed upon was $850.00. When the car was finished and they called after having our car for 2 weeks (they stated the car would be ready in a week) the cost was a little over $1200.00. Big difference, right. They did not even call to tell about the price change or to even ask us if we wanted to continue. I want return ever. That is not the way to do business or treat your customers. Disappointed

I brought an old camper here. It was estimated 15 hours of sanding at $49.50 and hour. I agreed. I was Told will be ready I’m about 5 days. Three weeks later they never Sanded it. No one would sand it. I think they have too much work and don’t really care about being up front and honest with the customer. All in all I begged to get it done and I have it. The paint is fair. It’s most disappointing that Dallas wasn’t really clear about what’s going on and that no one would sand it. So I’m happy I have it back in my possession. Some mistakes and overspray. Cost $1,089 and it’s fair. Some spots that weren’t sanded are already peeling. I just got it today. Beware. They have too much work and aren’t great at communication truth of the situation. A few guys there were very honest and forthcoming. I think it was Josh who was the most helpful. All in all it’s an old camper and it looks ok. Wish I knew three weeks ago it was going to sit and not get sanded.

Car sat for over a week when all it needed was a bumper and sideview mirror put on and painted to match. They tell you one thing but truth is they arent professional at all. Body work was done Monday, took til Friday for it to be finished painted and now still waiting for an inspection to be done. If the car is finished, why not go ahead and do the inspection so the customer can get their car back?

They definitely exceeded my expectations. They turned my old pearl white paint into a beautiful metallic blue & it is everything!! I definitely recommend the winston-salem location & plan to use them again in the future if needed!

Not bad. But they rushed me into a bad result. I could have made it better. I kick myself for listening to them.

Good results. Affordable

Just needed a hood painted. I realize what Maaco is known for but dang. My 13yr old could have done better with a rattle can. Had to be taken back a second time. Was considering one of their high end full paint job on my truck, but not now.

I think James did an outstanding job I was really impressed after I took it back and showed him some imperfections he didnt argue with me he agreed to take it back and work on the things that I pointed out and it was one of the best experiences Ive had thank you

Best place to get your paint job done within 3 to 4 days.

Ok, I see A LOT of negative reviews and I have to say from my experience, being formally in the automotive industry, they did AN AMAZING job, I had my whole car painted and it was smooth as glass and this was the cheap paint job...as a matter of fact my bodywork made the paint job look bad lol!!!! the painter at this Macoo is top notch

Great customer service

MY HUSBAND DIDNT LIKE WHAT HE WAS TOLD!!! HE WANTED A QUOTE OVER THE PHONE FOR A PAINT JOB!!!

Took my car to Maaco last week to get it painted 2009 Toyota Yaris Clearcoat and paint was peeling off the front end hood roof and hatch when I went back to pick it up it look like a brand new car I couldn’t believe my eyes for The professional job be done on my car absolutely fantastic I was gave a timeline to leave it and pick it up right on time perfect no waiting 2 to 3 weeks for a paint job thanks again James and Courtney you’re very professional

You get what you pay for I didnt pay a lot to get this done it was my cheapest estimate and the work showed it. If I had to do it all over again I probably would have taken it somewhere else

I have not had it painted yet. What are you talking about?

I purchased an inexpensive truck that had some serious delamination of paint on multiple panels. I obtained quotes from higher end painting companies and given the cost of this vehicle, decided Maaco would be an affordable option that would really make sense as to what I could invest back into it. So I went into this fully aware I would not be restored to factory paint. I went with the highest level of paint service and spent $1500 on a repaint only. No repairs. So here are the pros and cons for this location in Winston-Salem.Pros:- Front desk staff are very initially friendly, gave a quick quote, and generally pleasant.- The price seemed to be very appropriate for my expectations.- They offer some good promotional buys on their credit services.- Quote went flawlessly and was easy to discuss. The representativeunderstood my budget and appeared willing to negotiate as best as they could.- Actual color match to original paint was fantastic.Cons:- The main issue was a very poor estimate of downtime. I felt I was very upfront in requesting a true quote of downtime, so that I could secure other transportation. I really didnt care about not having the vehicle, but I needed to know what I was working with. I was quoted right at about a one week turn-around and they seemed very confident. Well, right at about three weeks later I finally receive my vehicle back and after about four phone calls after the one week estimate where the front desk says, Should be in a day or two each time. Why is it that hard to give an honest time estimate? Its clear they finally had enough of me getting updates because when I got the vehicle back and inspected it, they failed to put my antenna back on, failed to take off multiple pieces of paper used to mask, and still had tape in various areas on the frame. Clearly they knew I was getting impatient and they rushed the vehicle out. Vehicle was not detailed whatsoever, I had to do that when I returned home.- The orange peel was pretty poor on the A pillars and quarter panels and was clearly due to significant overspray or poor cure. Id expect it if I paid for the $300 job, but not when Im paying $1500. Some panels looked excellent. This is more a complaint of the inconsistency of the work done on my vehicle.I understand fully I would neither receive a factory, like-new paint job, nor did I want one. That would cost 10x the amount I paid. However, i did expect far better customer service and honesty in the process. In the end, the result was not terrible, it will hold up for what I expect out of this vehicle before I get rid of it.I would never use Maaco at this location or any national location on any vehicle that needs a high quality job or that is a new vehicle worthy of a back-to-factory repair or finish. I would possibly consider using them again on inexpensive vehicles that just need to start over for a full repaint, but Id try the location in Greensboro instead.Id say Maaco makes sense if your vehicle is valued at $10-15k and below. A great value for older model vehicles that you need to give new life to for maybe 3-5 years. I would not trust this paint to last any longer than that given the problems with orange peel right off the bat. I fear this paint will get really bad out of its warranty period. Go elsewhere for higher quality painting and if your vehicle has significant value.Im really disappointed because Ive heard of some really good results at other locations. It just seems to be so hit and miss. I feel 3 stars is the right rating for the end result.

I love the work the way they fixed my car I will go back if anything happy with my car that the way I amber

From day one James and his team were awesome. I dropped my car off and it was done in 3 days. The car new paint job looks fantastic and refreshing. I highly recommend these guys to take care of you.Kevon

The drop off of my truck is all that I have done thus far and I feel comfortable. The guy at the front desk was really cool. I trust they will do a great job and will update when completed.

I would like to thank James Mitchell for his professionalism in the way he handled my two accidents on my Ford Taurus. He is the best! He made me feel confident that the job would be done right, And It Was!! Anytime I need collision work done you can bet it will go back to James no questions ask. ( first class).

Very impressed

I was very skeptical about using Maaco, a lot of people did try to discourage me from going, but i went anyways. I bought the $1000 paint and it turned out very impressive. very minimal orange skin texture and imperfections noticed. very nice work. My only complaint is they did not do a great job washing the car or cleaning up white powdery stuff, i think it is tape adhesive residue the after the paint job. Anyway i am a very happy customer, I will recommend them.

I had Maaco do bodywork and paint my 1966 Mustang. They did an excellent job on both and I would recommend them to everyone.

My paint job had some imperfection. To my surprise Josh a manager at Maaco said he help fixed the problem.update my paint job cost original $450.00 two fix my over spay where they gave me the wrong paint to touch up with which was there mistake they changed $186.00 for two doors to be repainted. Be careful get everything in writing.If you have any problems talk with Mr. Collins who does auto body repairs he is the senior Person at that establishedment. Why he is not manger I dont know.

It was awesome. They did a great job. I would highly recommend their work.

I had my 1988 Dodge Dakota pickup painted with Maaco in Winston Salem on Silas Creek and I was very pleased with the result and price and they gave me some free pin striping. They called me after three days to tell the paint job was done and wanted to if I wanted the cloth overhead in the cab to be replaced since the old one was torn and hanging and I agreed for a very reasonable price. The overhead now looks new and I was very pleased. I know this Maaco shop has had some bad reviews in the past but the people there now are very respectful and honest. Thanks for a job well done.

Here’s the before and after pics of my 97 ranger. Maaco did an amazing job. I read the reviews and wasn’t sure what I was going to get. But was pleasantly surprised. Looks better than new. Amazing job!

Poor excuse of a paint job,theres no way it got sanded down or I wouldnt still have dents,front bumber out of place but swore they didnt take it off,I know I didnt take it there looking like that...paid 1330 for some bs

Pricing ads versus real numbers severely different. They wait until you have decided to show all add ons.

Jackknifed my work truck with landscape trailer a week ago and went by Maaco and two other places for an estimate to get the dent and paint smoothed back out. Talked to James at Maaco and he told me upfront they were the cheapest for the best job in town but he understood I wanted to price check. I told him I needed the job done ASAP bc I had contracted clients coming up for the next three days ltr that week that I had to take care of. That was 11 am on a Monday, James gave me an estimate of $550 and said if I wanted to bring it back by 12:30 they could have it done by end of day that Wednesday. Sure enough... went to another place (I wont name names) and was told it would be $1,320 and they wouldnt be able to get to it until mid to late September!! Needless to say, I didnt even bother getting an estimate from the third place I went straight back to James at Maaco, shook his hand and said Ill take your word for it, lets get it done. Got a call Wednesday at 4 p.m. right on time, went back to Maaco and the truck looked better than it did before the accident. They smoothed the dent out perfectly and the paint looked great, it blended right into the old paint and you couldnt even tell itd been jackknifed. On top of that James said Im a man of my word and we got it done for what he quoted me at $550. I highly recommend these guys over any other body shop in Winston Salem, you honestly cant beat it! Thank you again.

A little hard to find if you are not from the area. Price was higher than I thought.

Do not take your car here. Had it here for two weeks, they didnt even touch it. They never called to tell me it was going to take longer, never apologized. I came in twice expecting to pick up my car. The second time, I decided to take it somewhere else. They didnt apologize or anything. Wasted two weeks of my time. Do not come here.

Maaco rescued me paying a much higher cost for fixing the dent in my right rear quarter panel. Two other shops had quoted $600 more. Everyone was professional and courteous.

Talked to james mittchel described what color i was wanting came back perfectly the color i described big thanks to the whole maaco crew could not ask for more very satisfied nobody in town could give me this quality for the price God bless the maaco team for there out standing work

I never post reviews but my experience was so terrible; I decided to post this one Macco on Silas creek parkway in Winston Salem is the most unprofessional body shop I have EVER had the displeasure to do business with. I dropped my car off on a Thursday because the front bumper needed some work Red( red headed woman at the front desk) told me I would have the car back by Tuesday. Fast forward to Wednesday of the next week I called about the car Red said it was going to be painted first thing in the morning. I went to the shop on Thursday and I found out my car was not even touched so I was lied to on the phone and now I have to wait until NEXT Tuesday to get my car back if I could give Macco a negative 5 star review I would please do not do business with this shop

Went in on Wednesday 12/5/18 for an estimate and to find out when it would be a good time to bring my car in for repairs!!!! I worked with Brent who is absolutely clueless or this must have been his first week on the job!!!! Its now a week later and none of my paper work has even been address. Gave Brent a call this morning on 12/11/18 and he still had not processed my paper work gave me no numbers on cost and told me that he was still working on the estimate from a week ago!!!!! These people are under staffed and over worked! Ive had work done in the pass a d was satisfied but I will not be returning here for anything! If you want speedy customer service or just good customer service in general this is not the establishment to come to!!!!!!

James at the Maaco in winston off Salis Creek was awesome. He took time from a busy schedule to remove a scratch off my car door and reattached a piece off side door molding that came loose. Thanks

Painted my Red Corvette and did a great job. When I had a small problem they went to work and fixed it right away. Would recommend their work, remember you get what you pay for. If you pay cheep dont expect a expensive paint job.

My car looks like its never been involved in a fender bender! I saved coming out of pocket!

I had a very rough and neglected 1990 Ford F150 pick up truck repaired and painted at Maaco of Winston Salem. Phillip Mabe and Carter Bryant were excellent to work with and did an outstanding job. I couldnt be more pleased. It looks new!! I would highly recommend them to anyone needing their vehicle painted or repaired or both. Also, the price was very affordable!

I just got my Chrysler Pacifica back an yall did an amazing job I just want to say thanks an to anyone I recommend taking your car to macco james is very helpful

These folks gave me an excellent deal on my car paint job. They also were willing to have it ready within a couple days in order to accommodate my schedule. Super friendly people here.

Winston-salem Maaco gave us the Best deal on our paint job! Thanx to James and Red!!

I would give more than 5 Stars if I could. The customer service I received from Josh and Dallas was A+ and my paint job has gotten me nothing but great compliments. My car looks brand new again. Yay!

My Taurus looks brand new... thanks y’all!

I would like to say that I am so impressed with the work that was done on my car by Maaco Body Shop. This is my second time dealing with them and I couldnt be more grateful for the beautiful work. I give Josh and company 5 stars.

Dallas at Maaco in Winston Salem went above and beyond the call of duty to make sure I was happy with my car before I left their shop. Iam very happy with the paint job and customer service I received!

DO NOT USE MAACO!! If you dont want your car to end up like mine, and loose money at the same time stay away! All I went there was to get a paint job on 1/3 of the car, for what they charged me I shouldve gone to a car dealership! They even sprayed the underwell of the car white! After two paint jobs they still didnt paint it correct and a professional said they painted my car and didnt sand it etc! Now my babied 20k vehicle doesnt look its suppose too, I will never give them any business!!!

Had my hood repainted, great customer service

Very happy with the paint job and service I reviewed from Maaco last month, my car came out beautiful except for one small issue but Dallas and Josh worked it out with me and got it fixed no problem, definitely recommending them to friends and family!

I pulled in to Maaco to get an estimate on my car and was shocked at the parking lot when I pulled in. There were probably 300+ cars on the lot and many of which had flat tires and broken windows. There was no way in hell I would leave my car there. There seemed to be very little security overnights. I just didn’t have a good vibe about the lot or the care of my vehicle while in their care/custody/control. I didn’t even go ask for an estimate. I drove in and right back out after seeing the “junkyard” type appearance.

I had a wonderful experience at Maaco in Winston. Renny was an amazing help. Renny took time to explain what was needed for my vehicle and provided me with a detailed quote. I would 100% percent recommend going to this Maaco and asking for Renny!

I PICKED UP MY MITSUBISHI LANCER, 2011, FROM MAACO TODAY AND I LOVED THE PAINT JOB. MY CAR LOOKS BRAND NEW. CUSTOMER SERVICE WAS SUPERIOR AND ANSWERED ALL MY QUESTIONS AND CONCERNS. THEY ONLY TOOK 3 DAYS TO COMPLETE THE JOB. WINSTON SALEM MAACO ROCKS!

Dropped off my PT Cruiser on April 20th to have my front bumper replaced and painted. They said it would be done on the 24th. I called on the 24th and was told it just needed to be detailed and it would be ready the next day. Called on the 26th and was told the bumper that came in was broken and they would have to order a new one. Since no work had been done (despite what I was told on the 24th) I wanted to just pick up the car and be done with them. Since I prepayed Dallas said I would have to wait 15days for my refund, but if I would leave it and let them work on it he would give me a price break. I finally got to pick up my car May 2nd. Dallas refused to give me the price break he promised and there are paint spots around the headlights. (Splatter from painting the bumper I presume).As a customer service worker these issues could have easily been resolved with simple phone calls to update me on the status of the repair. Maaco never called me, and when I called them they were not honest. Dallas did offer a price break on my next paint job...as if I would return.

I ask for my drivers door to be fixed and a few little dents...They didn’t paint my grill or the trim on top of my doors...

I am totally delight with my Maaco service. Paint job was emaculate. I am very pleased . #blackacura#audrey. Dallas really took care of me. Dallas rocks

The owner of this establishment should not be working in customer service if he gets that annoyed that people paying alot of money to get their car painted complaining about whats not being told to them or mention things that wasnt taken care of when the job was done. They do not give ENOUGH full details about what kind of job is being done to ones car. My car after 3 weeks of not washing it or waxing it like i found out online to keep the paint looking fresh longer is already cracking, i have bubbles every where and i wont waste my time complaining to the place because the manager will get butthurt and say dont doubt my intelligence. I have plenty of knowledge about cars so dont doubt us customers. We just want honesty. DO NOT COME TO THIS PLACE ITS A WASTE OF TIME AND MONEY.

Dropped a spoiler off for a simple sand and paint as well as an install when I return. There was a paint special going on for $250 for an entire car paint job, I was charged $330~ For just a spoiler, which I agreed to. But after leaving I noticed paint overspray on my car which was only in their shop for roughly 15 mins for the install. When brought to their attention about the overspray, they never admitted fault, just kept saying they don’t understand how it could have happened but I hadn’t been near any other paint spray. They did attempt to take off the overspray. Although now roughly 3 months later, the paint is already cracking in spots where the spoiler creases. I understand you get what you paid for but I quoted reputable high end paint shops for the same price and I guarantee the quality would have been better. Would not recommend to my worst enemy.

Gave them a brand new park to be pain it to put on my car got it back Pic chip in it where some I look like they might have dropped it or whatever and they left it covered with tape and did not tell me Luckily the park off the old hot or replacement part was still good and I pulled it off of that 1 and put it on a brand new part

Great job, great prices, quality work

Juan is a very good painter!

They painted my red MGB and did a great job with top shelf customer service.Next, they painted my yellow MGB. Again, they did a great job, wonderful customer service.

Did a really good job repairing a repainting an older truck

Wonderful job,great customer service!! outstanding paint job on my GMC Sierra highly reccomend them!!

As with all auto repair locations you can get a different price every time, just an estimate can vary every time you go there. No repair work done yet so unable to speak regarding their work.

Phillip the owner was a true Customer Service professional!

Very Small Parking be careful while parking.

Dallas does great and paint job was awesome

Miserable service they say you car is ready but nope sorry we painted it grey not blue 6 trips up there to get it right never again

Not able to complete job as told. Total 20 days??

Very professional.

Great telephone customer service skills.

False be advertising price was escalated from advertised price.

Great Value for the money!

Great service.. thanks!!!

Very fair prices