Ace saved me $100. Dealership to make a transponder key, wanted $250 and they would not guarantee it would work. Wilmington Ace Hardware $150 and checked the key to make sure it worked before I was charged. Total time at Ace 20 minutes. I just love my Ace Hardware. And kudos to the young man who did the key. Very professional and knowledgeable with the key computer.

Very helpful staff found item I was looking for that the big box store didnt have.

Needed a new car key. The price was fair and they programmed it very quickly. Great service.

Great service. Very knowledgeable if you have questions about anything from A to Z.

This is a great local store! The employees are always helpful and can answer questions.They are a great spot for UPS drop off as well.

I was looking for a few small parts to assemble a custom tool for work and they lived up to their slogan the helpful hardware folks. I got the parts I needed for the tool. Furthermore the staff has always been helpful and friendly everytime I visit for every day items.

I would like to order get a stuff in the morning mail

Great staff. I primarily go for BBQ supplies as they carry the charcoal brand I use. Ive been to other Ace store and they do not hold a candle to Wilmingtons. Jim runs the place well, its clean and tidy. I appreciate it.

They are very helpful.

Thoughtful, knowledgeable people. Great selection. Good place.

A very friendly store with very helpful employees Will be back often.

Second to none

I went in today to get lightbulbs. CJ didnt let me walk 10 feet into the store before asking how he could help me. CJ not only showed me the isle where the lightbulbs are located. But, he stayed with me and guided me through my search among the numerous types of lightbulbs offered by our local store. I could not ask for better service from this young man. He went above and beyond the call of duty. Even after my search ended for the perfect bulb, CJ even asked if there was anything else he could help me with and also mentioned the store had some really great deals as part of a sale they were having. If you go into Ace Hardware, ask for CJ. He is aces!!!

Great selection and friendly service!

Every employee I encountered was helpful & attentive... Made my shopping experience very enjoyable! :)

Large selection very helpful staff

Very helpful and friendly staff. Seem to be able to find what I need whether in store or ordering something. Keep up the good work!

Friendly and helpful staff. Work has an open PO so visit often and never disappointed.

The entrance and exit doors must have 20 signs about wearing face masks...its ridiculous...and then when you go in 2 of the employees arent wearing masks...you cant make this up...typical progressive lunacy..

Helpful, friendly staff and they had what I needed.

To expensive on there seed!

They are very nice and helpful

Great people to help you with your needs.

They got the stuff that Lowes doesnt. And you dont have to walk for 10 miles trying to find somebody to help you.

Such nice, helpful associates.

The staff is fantastic!!!

I gave them five stars not because they have a great selection in their store or because the prices are cheap, but because when I walked in wearing my uniform just trying to buy some salt for my wife before I started my shift, they treated me kind and respectful and even went out of their way to help me find what I needed so that I can get out of there in a timely fashion. I give major points to any place that is kind and respectful to law enforcement and others in uniform. Way to go Ace, five stars in my book.

The employees at this location are friendly and knowledgeable. Terry knows a lot and the nice blonde woman at the registers is great to talk to as you check out. She made me laugh and smile. Highly recommend!

You get service as soon as you walk into the place unlike Lowes or Home depot. Jim is always there to help!! And the popcorn is a nice treat on your way out!!

Very helpful staff!

They are always helpful and have exactly what I need!

You know what l like about the store . friendly people and you dont get lost looking for what you came for . Most of the time they have what I need.

I needed a key copied, and my toddler just fell asleep in the car. I called the store and the employee actually came out to my car and copied my key for me so I wouldnt have to wake my baby up. Talk about customer care!! You will always have my business for this!

Very good customer service the sales person was very quick to ask how he could help me find the item I was shopping for which he did and I was in and out of the in a very timely manner.

Great people. Very helpful

Very helpful staff, and free popcorn. How can you go wrong?

Always someone to help you as soon as you come in easy to get around always seem to have what Im looking for

I love my local ace hardware store!!!

If you need that certain item thst you cant find they possibly have it. Good place to get keys made.

I always find whatever I need. Everyone is so helpful.

Everyone was very helpful. They had a nice selection of the metric bolts we were looking for.

Very helpful staff. Can almost always find what I need.

The employees are great, and they have things I never would have expected!!!

Always friendly and capable of providing real advice and assistance.

They had what i needed

Always willing to help, not run and hide from you. Even if the dont have something they will help you figure out what to do.

Very helpful staff.

Helpful

Very neat and clean store. Staff seemed very helpful.

Love this store, will take you right to what you need!

I like going there to fine what i like and this place i love to go there to get little stuff i like

Had fast service. Got what I needed

Nice store people that are always ready to help you find what you need

Its a nice hardware store helpful people

You can find things here that you cant at other places. Products easy to find elsewhere (and most of the store) are crazy expensive.

This place always has what I need, no matter how obscure

Great customer service

Hands down the best hardware store in Wilmington Ohio. All of the staff are very helpful.

I needed hardware and the employee helped me find it in the store.Great service!

Always have what I need

Nice an helpful people.

Friendly helpful staff.

Great store always people ready to help you

As always a great visit!

Great customer service and I absolutely love the popcorn!!!

Very helpful

Very nice staff, old time feel.

I love ACE Hardware. Lowes in Wilmington, Ohio stinks

Helpful, lots of stock

They took very good care of me

Would rather shop here than Lowes any day. Service is excellent!!

Polite and helpful

Still doing things the old school way I like it

Always helpful.

My hubbys favorite place to shop! He has 3 boys with cars!!

Staff are very friendly and helpful

This is the place to go when you need help or to find the unusual item.

Pretty much everything that you need for your home this place will have a DVD or business that they will even come up with things to help you out

Only 4 stars because they quit selling guns.

Very helpful staff.

Great selection of fasteners

Extremely helpful staff

Can normally find what Im looking for.

I actually find things there!

Always helpful

Friendly & Helpful

Family town store