Friendly service and the cleaning of console was very well done. It had an unknown issue that was not able to be replicated so it took longer then I expected to finish. The only minor issue I had is that a lack of communication. It took about a week and half after being told 3 to 4 days, I had to call for any updates. Im patient and the extra time wasnt a problem l, just some communication would have been nice. Overall though, Great service and decent pricing.
Cameron was an excellent help. When I came in with my laptop issue, I wasn’t sure the best place to go and what the actual price would be to fix my laptop. Cameron not only gave me a few consultation, but urged me to try other places so I could get the best deal. After weighing my options, it was a very easy decision to make. I called the store and Cameron was able to inform me about the steps and answer all my questions/concerns. When I came in to pay and fill out the paperwork, it was a very quick process and was able to get the help I need and was reassured that my laptop was in good hands. Thanks Cameron! First time customer and most like a returning one if future issues happen!
Very knowledgeable, and helpful.. Really fast with no hassles. Would definitely be going there from now on now on.
Great knowledgeable staff and quick quality service
The owner, Eden, and her team are amazing! They are professional, knowledgeable and they warranty almost everything! I highly recommend them to check out your phone or tablet before you just trash it. They also will help if you need to put specific apps on your kids phones too
Went in to replace my screen protector. Cam was very friendly and helpful. I was able to get in and out quickly. Would definitely recommend visiting Cam for any of your cell phone repair needs!
I have had the best experience with this company. The staff is always so helpful and I dont feel like every time I go in its going to cost me a million dollars. They are more than fair, super helpful and I highly recommend using them for lap top, tablets, cell phones and drone repair!
Great customer service! Did what they said they would do and went above and beyond to make sure my repair was to my satisfaction.
I broke my Samsung Galaxy S7 Edge screen and went in the next morning to get it replaced. Within 48 hours I had my phone back and screen fully replaced, and it was even cheaper than they first estimated because they were able to get a used screen that works perfectly rather then buying a new replacement.
Within minutes of walking in, I was already walking out with my phone good as new. It was repaired at an incredible price. Thank you Cam for the great customer service!
Great service on quick phone screen repair, good price, beat competitors quote and speed. Camryn was friendly and polite as well as informative about costs and value. Thank you!
Great experience. Speedy and friendly service. Will go back when I need another repair.
I was so happy with the service I received my screen protector was cracked and my warranty was honored no question asked. The service was superb. Thank you
Checked all the boxes.... my phone was hard to charge, cord had to be just so.... then it stopped charging, called to see if they could change the port.... Camryn said bring it in, they could do it if required, take maybe an hour or so. Got there, she said probably just needs the port cleaned.... I was skeptical, but then she drug 5 lbs of lint and dirt out our there.... I was amazed. Plugged it in and no issues, like new. Small charge, well worth it. I highly recommend seeing Camryn if you have an issue with a phone, she rocks!!!
Eden and her team are professional and prompt. I take all of our electronics to them and always receive great service. I highly recommend this business!!
Camryn has always been so helpful with all my cell phone needs!! Thank you so much! And I highly recommend visiting her at this location!!
I went in being technically challenged about a device I was interested in purchasing. Camryn Cotney gave me good sound advice, as well as educated me on everything I need to know to use it . Any time I go into the store she answers questions and shows an interest in helping me. Awesome experience any time
Camryn is always so helpful with my cell phone needs and applies the best screen protectors. She is very knowledgeable about what she’s doing and the products she sells!
Had an amazing visit, I needed a screen protector and CPR got it done quick easy and not badly priced. Thank you for what you do.
Brought in my sons iPad for a screen repair. Nothing else was wrong with the tablet and it was in a life-proof case. When they returned it the frame was bent and they wouldnt guarantee the work. They didnt even let me know until I was picking it up. I then had to Listen to an employee bad mouth me to another employee while they were in the back room. I Explained everything to the manager who didnt even offer to take care of the problem... They owe me a new iPad! Absolutely ridiculous.
Just got a new screen protector. Great prices and amazing service by Cam!Will always stop here for all my repair needs.
I am blown away by the employees at this location! Cameron helped me yesterday and had my iPad fixed with 30 minutes of dropping it off! Thank you for fixing my iPad and being wonderful with customer service!
Camryn was super helpful and attentive, and very patient with me. I was freaking out because I dropped my phone in the heat of a family emergency, and my screen shattered. Camryn was very understanding of my needs and circumstances, and in a matter of time I was back in the loop! I will not go to anyone or anywhere else.
We switched over to a new cell phone provider. CPR took care of fixing up our new iPhones with cases and screen protectors. Excellent customer service and very quick!
It was great. Replacement of my kindle fire battery went off without a hitch, and the cost was $30 less than the estimate. Would not hesitate to use them again.
I had taken my phone to my carrier because the phone wouldnt hold a charge. My carrier tested it and said it was probably the battery or the charging port but because I didnt purchase their insurance, they couldnt do anything. I went to CPR and Jarius was very helpful. He checked it and said it was either the charging port or the battery. He offered to order the parts and the cost of repair was very reasonable, I I had him order them. In the meantime, I purchased a wireless charger and it works great! I will definitely use CPR again!
Very helpful and quick service. I recommend them for screen protector installation
Cameron was extremely polite and helpful on the phone and she did the work of changing my phone battery, too. Quick, friendly, and seems like a truly good person. I would not hesitate to recommend her to anyone!
Cameron was really helpful and informative, even cleaned my second phone!
Friendly, helpful staff. Didnt sell something I didnt need
Wasted four days waiting for a part for my phone to come in only to be told the guy who ordered it couldnt tell the difference between a S7 and a J7. Suddenly to order the part is now double the original price. Complete waste of time. Not knowledgeable or dependable.
Camryn was great!! Fast service and very knowledgeable!!!
Came in for a screen exchange and Cam was great to work with :)
IPhone battery replace was very quick and reasonably priced. Sean, the technician was friendly and did a great job!
The guy that helped me was super nice and helpful!
Camryn is the best! She helped me so much!!!
They were extremely helpful. Even when unexpected situations came up, they were very apologetic and worked as hard as they could to make things right
Cam hooked me up so fast, was super friendly, and communicated with me as soon as my phone was fixed.
The personel were great and did all they could to help us find just the right items!
The guys were really fun to talk to. They had my screen fixed on my iPhone X in no time at all, while I waited. Excellent service, and I will definitely be back for all my families phone repair needs!
Cam was very helpful and pleasant.
Excellent knowledge of the latest products and technology A must visit with cell phone tablet questions.
Cam was very helpful!
Extremely friendly and very helpful and great price!! Definitely recommend!!!
Great fast service for a good price, and nice people.
Cam cleaned my charging port and was very funny
The gentleman that helped me was friednly and courtious. Screen got replac ed quickly.
This place exceeded every one of my expectations! Broken cellphone screen. Fixed my phone in ONE HOUR!!!! BAM !!!! Epic customer service!
Will recommend and be back for additional services.
Cameron was helpful and fast
Cameron is AWESOME! She went above and beyond in helping me get a piece of the charging cable out of the charging port of my sons phone. I wont go anywhere else for cell phone service. I wish people like Cameron were in charge of all customer service everywhere!!!
I just left CPR in Andover and could not be more pleased. After making around 10 calls to T-Mobiles customer service and several to AT&T is trying to get my phone unlocked and my number ported over all that happened was that I had 0 service with any company. Not only did CPR get my phone unlocked, but Justin stayed an hour past their closing time to take care of it! Super impressed and grateful!
I went in for a battery replacement for my iphone 6. It took no more than 5-10 minutes. Easy fix for a GREAT price frame. Clean store. Easy to find location. The guy that was helping me was super nice & helpful! I would highly recommend!!!
Dropped my sons switch off on a Friday and it was ready on Monday. The tech was very knowledgeable and explained every step of replacing the LCD screen. It works like new!
Justin is a wealth of knowledge. He is eager to help. He fixed all the problems we came in to get fixed as well as several problems we didn’t even know we’re fixable. We highly recommend this business
They had very friendly and helpful employees.
Guy knows his stuff. I work for the local school district and take issues to him all the time and has yet to let me down. Amazing to his customers. Excellent repairs.... Couldnt ask for better!! A+
Very knowledgeable, helpful and courteous salesman/repairman. Turned a potentially frustrating problem into a perfect outcome. Recommend highly to others. Very reasonably priced iPhone 6 battery replacement.
The technicians were friendly and helpful. They answered questions very patiently either on phone or in person. My phone was fixed more quickly than I thought. Good service!
Excellent service and very knowledgeable!
Wow customer service is not dead. Cam did such an awesome job and was helpful. Went into fox iPad screen and ended up going back home and brought in four more devices. Called other competitors and so glad I chose Andover CPR to protect my devices. Learned about the liquid defense for my Note9. Didnt know something for curved screen that worked was available. If you need repairs or to protect your device. Go see Andover CPR.
CPR cellphone repair is great and their service cant be beat. Justin is great at explaining whats wrong with your phone and getting it repaired quick. Thank you again!
Permanently Closed, but the one in Eastgate Shopping Center on Kellogg is not too far (right next door to Ulta Beauty if you go to the plaza). Staff very helpful.
Chuck was friendly, fast and knowledgeable. I would recommend your services to anyone needing cell phone repair.
Employee who assisted me was knowledgeable, helpful and kind. Answered all my questions and improved the quality of my device.
Very professional
I love this store! They are always quick, never pushy and offer great solutions! Always so polite! We tell other people how great they are!
Cameron at the Andover location was very fast and efficient and I appreciated her attention to detail in replacing the film on my cell phone
Camryn was the bomb diggity at helping me with my wifi connection issues. Totally reccomend this place for whenever your electronics are on the fritz. Super helpful, friendly, and funny staff. 10/10 would visit again. Much great so amazing 💻☎️❤💛😀🐬
Justin is very friendly and knowledgeable. I highly recommended their service!
No reason to go anywhere else. Not even Apple Store. Justin usually takes care of us, and he is amazing. He obviously loves what he does, both technical-wise and when serving customers. Everyone else, including managers are great too. Can’t believe one dude with too much time on his hands to write an eight-page thesis bragging about his irrelevant aerospace engineering expertise gave them a 1 rating. He is the only blemish on a five-star average from a couple dozen elated customers. Trust us. Take your phone here. In my experience, MobileComm does a serviceable job, but CPR is a-maz-ing.
Repair for my broken camera glass was quick and fairly priced. Friendly staff as well. I will be back (hopefully not too soon) when something else gets broken.
Very kind and quick service from Justin W. today at the Andover location. Thank you for your time and service! I will be in again for a future repair.
They were amazing. Went above and beyond and very helpful and friendly. Great customer service!!!!
The owner is very customer focused. Trustworthy in my view.
My son dropped his phone and it hit cement. Unfortunately, he had not synched his Google account and he had videos, photos, and even homework docs that needed to be saved to his drive.The phone is a One Plus 5t, not common like Apple or Samsung. But the women at the store were so nice, thorough and expediant! I came in late on Wednesday and they got my screen shipped in and all fixed by Friday!!!! So relieved! My son had nothing lost and was able to get to his homework docs, before his assignment was due! They also put a liquid screen protector on his phone for me and it is great! No bubbles! Also it insures it, for the next tumble or drop! 😊Thank! You! I think her name was Shaye. I highly recommend her and liquid screen protector to all!
Excellent service every one was super nice and was able to get everything I needed done very quickly!
The store looks great, I am glad there is a location in Andover. This is where I will be coming for all my repair needs.
Great place to get your phone repaired.
Had a damaged iPad screen, they had it fixed the same day. You won’t be disappointed with there service.
Same day service on screen repair and iPhone 6+ battery. Very pleased!
Very fast service, device was ready within an hour, nice employees. Will be my go to repair place from now on.
Very good service! Fast repair!
Knowledgeable, helpful. Would recommend!
Great new place! Fast service!
Not bad for the service provided.
Great fast friendly service.
Wonderful fast service. 10/10 Will come back again.
Very impressed, highly recommend.
Eas
Super professional
My new screen kicks butt !!!
Great service!
Great job