From the get go they took awesome care of us. Eden was quick to return any of my calls, and was so friendly and helpful though the whole process. Every interaction I had with anybody that represented CPR was always pleasant, and helpful. I will for sure be bringing my devices here in the future.
Absolutely the best. Friendly service and most importantly, knowledge staff. Ive got service with AT&T but each time I go to AT&T, the team members do not know how to address the issues my phone has, sometimes they even make it worse. Each time I come to CPR, the problem is resolved AND they always provide helpful tips.
Great place for phone repair, they had the part in stock for my Note 9 and fixed it in an hour! Highly recommend! Ill be back again if I need their services.
Call door and talk to Jarvis got me a ride in at waited why fixed it took less than an hour to put a new screen on my Motorola z 4 great atmosphere great conversations with the people
Top notch crew here. They had my note 9 screen replaced pretty quick. They went above and beyond so that it was absolutely perfect. I HIGHLY recommend them!!! I even got to watch the process which was really neat, they really know thier stuff.
Camryn is amazing! My daughter had a piece of a dust plug break off in her headphone jack ages ago. We went to several different places and were told nothing could be done. We happened upon Camryn at The Womens Fair Holiday event yesterday and she got the piece out and her phone works great! Super friendly and energetic - I will definitely go straight back to her if ever needed!
These folks are amazing. I am a severe diabetic that needs my phone to coordinate my insulin pump and come monitor. When my phone broke everything stopped. They had me fixed in an hour and a half and had 2 different ways to protect it in the future. Very professional and exceptional team customer service. You will not be disappointed!
Always best service! Been here multiple times to get a phone fixed. Even offered me a loaner phone!!
Good service and kind people up front. I cant say much about knowledge though, maybe they was busy i dont know. But when i take my phone in for a firmware fix and Im told its a board issue because you flashed firmware on my phone and it didnt fix the problem, that was disappointing. They couldve dived deeper like i had to myself. I fixed my phone with a PIT file. I wish you would have spent the extra time on it for this would be a much better review. Samsung S9 plus
I had a great experience with the staff at this location! I came in with only a couple hours until closing due to time limitations. I was getting my phone repaired through my provider insurance so I was not expecting anything to happen that day other than dropping off the phone or setting up another appointment for drop off. I was pleasantly surprised when the worker guaranteed the work would be completed and they took it as a personal challenge that I assumed it would not get done. The work was done well and quickly before the expected time they even told me. If my phone never does break I definitely will go back to them as long as I have the availability to.
Dropped off a friend here and they fixed her phone in minutes and showed her how to fix it herself if it happened again. Granted it was something simple. Nevertheless, they were nice to a senior citizen with little tech experience.
Very impressed. I was referred by my daughter she thought they had great customer service. They were very friendly and changed out 2 screen protectors quickly for me. Great service.
Very friendly knowledgeable and quick with repairing our iPhone. It was cheaper than using the insurance on our plan or replacing it with the same model off the shelf by like half the asking price and it included a screen protector with a lifetime warranty. Super excited to take in the many other broken gadgets I have to replaced at a reasonable price.
Good value? Probably. I needed a screen replaced. It was not cheap, but I wouldnt expect it to be. Jarius was professional & informative .He explained what was to be done, estimated time for repair and got me into a case that will hopefully prevent a repeat event. The repair was complete in an hour. Awesome, because I need my phone!
My screen protector had cracked, and Verizon sent me to CPR Cell Phone Repair to get a new one installed. Not only were they FAST, GREAT QUALITY, but at also at an amazing PRICE!! I highly recommend, CPR Cell Phone Repair!! It was definitely worth my hour’s drive!!
Brought my iPhone SE in for a screen replacement. They had it finished in less than an hour. Results were great. No problems whatsoever and a 1 year warranty to boot. Highly recommend.
Very nice to work with! You feel so comfortable asking dumb questions about your phone! They explain things very well! Im always smarter when I leave there!
Been here twice so far.Each time I was greeted and helped within minutes of going into the shop.They fixed my battery for a great price and it was done in under 2 hours!
Awesome very great and satisfying will go back for sure
I stopped by to see how much a new battery for my iPhone 8 would cost and if I had to order it ahead of time - they had batteries in stock, could do the work right away, I’d have it back within 30 minutes, and it cost $60. I ran two tiny errands before I returned to the store - the phone was ready sooner than they said it would be!! Works perfectly. Thanks a ton for the quick service.
I had to fill out a review for this store, mainly because I wanted to shine on a light on one of the employees there, who goes by the name of Chuck. Chuck was an amazing customer service representative and has expertise the other stores do not have to offer, Im sure the other stores are great in their own way but Chuck specializes in flash backing phones and was very courteous and professional when it came to helping me with my problem. Chuck did a great job and was able to help solve my problem let alone do extra steps to make sure the issue was taken care of. I recommend this store and especially Chuck to anyone who is looking for a great Customer Service experience, if corporate is reading this review, give this man a raise!
Returned item and they never reversed the charge on my credit card. Did not respond to emails.Update: Owner responded to my review and immediately reached out to resolve problem. Customer service in the store was great.
Staff was very pleasant and knowledgeable. The repairs were made swiftly and the cost was more than fair. Thanks for your good work people at CPR.
Couldnt fix the problem. Very helpful
I I took my Xbox One X up there I thought it was my HDMI port went out instead it was the HDMI chip went out and they fixed it all the way up and right now and it the picture works perfectly fine and took them out like six or seven days but patient anniversary so
Fantastic customer service. Great place to do business. The staff know their products well.
I needed the screen on my iPhone 11 Pro fixed. Service was quality and quick. Service person was knowledgeable and helped me protect my phone from future damage. Parts and work came with a warranty. Prices were fair. I will go back in the future if I need any small electronics serviced.
We found the staff very knowledgeable, and, therefore, able to quickly solve our problem(s). Yes. They solved several problems, which was quite unexpected!They are personable, respectful, and even volunteered solutions we would not have considered. This was also unexpected, considering that much of what we discussed, although very helpful to my wife and I, resulted in no immediate profit to the store. Whatever theyre being paid, they more than earn.Thank you CPR!
My grandsons iPad quit just before a 1200 mile road trip created an emergency! Called around & these folks had parts & were able to get it fixed. Plus the price was better than other shops in town that quoted 3-5 days. Jairus was very professional, knowledgeable & carried a can do attitude. Thanks I would definitely recommend CPR!
Did a great job at replacing the screen on my cellphone.
Good Service and the technician is very professional too!
Customer service was excellent and satisfactory, maintenance on my Nintendo Wii system was great
The staff was so so friendly and incredibly helpful! I will definitely be taking my business here again!!!
Ive been having trouble with my iPhone for months. It finally stopped charging. I was expecting to have to pay an arm & leg for repairs. I took in and Cam told me it just needed cleaned. She took care of it and made sure everything was working properly. I bought a new iPhone cord & charger just to be on the safe side (dont use knock-offs). Im so happy I met Eden a little more than a year ago. Her staff does a great job making customers feel welcome and taken care of not advantage of. I highly recommend them for all your cell phone needs.
Friendly. Professional. True to their word. Knowledgeable.
Would reccomend for more than just cell phone related work.I was looking for someone to repair and retrieve data from a broken flash drive. I had talked with two other companies in Wichita and they both told me they would need to send my flash drive out of state to repair it and retrieve the data. It would cost me anywhere from $149-$1000 to have this done.I took a chance and wondered into CPR Cell Phone repair on N Rock and asked if they could. Cam told me Chuck on the West side could take care of me. Before I drove out there, Cam called and verified Chuck was working. I drove out West and Chuck was straightforward, professional, and quick with his work. He was able to repair the flash drive, pull the data, and transfer it to another flash drive for me. This was all done for a fraction of the cost I was quoted by the other stores and it was all done in town,, so I didnt have to mail my property out and worry about it disappearing in the mail.
I came in to have my Nintendo Switchs screen repaired and they treated it with care and consideration. It was a super quick fix and its as crisp and clear as the day I bought it.
Excellent people to work with, very knowledgeable, affordable, and speedy service.
These people have always treated me and my devices with great care!!! It has always been a pleasure to do business with these people.
Very quick to help me! Store was very clean and organized!
Friendly, fast, excellent service. In and out quickly. Phone fixed!! Definitely will use again.
Had issue with my charging port on phone. So took ot too the west kellogg location and jarius fixed me right up. Very professional quick and nice ppl their willing too go the extra mile. I will be back
They were quick and great got me in and out and helped me with everything I needed. Would definitely recommend them to everyone in the Wichita area!!!!!!!
Went in for a phone repair. They are very friendly and helpful. Will definitely use them again.
Amazing price for the hard work. Great service, quick at what they do. Plan on doing more business in future.
We went to Best Buy where we bought our expensive phones to replace the plastic shield for my wifes cell phone. They did not try to help us. Cam Cotney in 15 minutes and $10 made a new plastic shield. Very pleasant, professional and guaranteed the work.
Fantastic service! Went in and talked to Josh who quickly identified my part and then handed the phone over to the manager Cam who fixed my phone in about 15 minutes!So impressed!!
Vary nice people working there and worked hard to get my tablet back to me in perfect shape
I took my laptop in to get a diagnosis and they didnt get to the root of the problem. I was told they were 80% sure on what the problem was. In my personal opinion I wasted $32.25 for the diagnosis fee
I have been having trouble with my phone not charging overnight. I purchased a new charging cable from Apple. The phone was still not charging without holding the cable just so so. CPR Cell Phone repair took a look at it and all that was needed was to clean the lint and dust from the charging port. In five minutes I was on my way with the phone working like brand new.
They’re fast and super friendly. I use them for all my phone repairs. And I have teenagers, so that’s more than I like to admit!!
I went to get my screen fixed and after like 3 days I could only make phone calls with my phone on speaker. I was out of town when the issue got really bad so when I got back in town took it to them and they checked it out and changed the screen again and said it’s usually $75 but we will just do it. 2nd new screen is on and my phone hasn’t been the same. For Apple products it’s just best to get them fixed by Apple! My phone now randomly changed my settings. It’s difficult to text. It glitches all the time.
Manager Cam is AWESOME. So patient and helpful. Can’t say enough good things about my experience with CPR because of her help.
I had them replace my battery a few months ago. Now I just stopped in to have them clean my charger port. Very friendly, great service, and I highly recommend them.
Friendly staff. Knowledgeable.easy access.
Brought my iPad with a broken screen in. They replaced it and put in a nice screen protector but ever since the installation I have to bring it back every month or so because the home button will fall into the device or I get ghost touching. After replacing it for warranty 4-5 times I said forget it were going somewhere else. The other store told us they were going to need to keep it for a week because of the massive amounts of glue they needed to scrape off. They suggested we get our money back from CPR.
First experience with CPR Cell Phone Repair on West Kellogg. They understand the concept of underpromise and overdeliver, and they nailed it. Plus price they charged for part and repair was reasonable, and customer service was great. Highly recommend them.
I love this place. I have my iPhone batteries replaced at CPR. They do great work for a fair price, and they are easy to work with. I’m thinking of buying a refurbished phone from here.
The people in there are just so nice and they provide quality service for their customers.
They knew what they were doing & were quick!
Awesome customer service. Always nice and friendly. Would recommend them every time.
Impressive staff. Thank you for taking the time to help me. Im grateful.
These guys were AWESOME today. Highly recommend as they went above and beyond my expectations. Tried a different place yesterday and was delayed on phone service and repair for 7 hours. That place is on N. Maize Rd at New Market.Wish I had come to CPR FIRST!!!!!Highly Recommend CPR
Very nice people and great service
The person that repaired my device was extremely knowledgeable and knew the issues with the Apple IPad mini.
My daughter recently smashed her iPhone screen..to the point she was locked out of everything in it. CPR did a fantastic job repairing her screen in 2 hours or less for under $200! She was satisfied, and so was I! Their location was easy enough to find, wed had the place recommended to us by my daughters best friend. So, they even came highly recommended to us lol! We will definitely come here in the future if need be. Of course, wed recommend it too for fast, fair and friendly service!
My husband went to CPR to get a battery replacement and was very impressed with the service. I also needed a new battery, so went to get mine there too. I was helped promptly and efficiently. They quoted me an hour to get it done but I returned before the hour was up and it was done and almost fully charged. They provided me with helpful tips to keep the battery efficient and got me on my way. They also told me about the warranty and made sure I understood I could bring it back and they would take care of it. Im very pleased with the service I received. I will definitely use CPR in the future.
My son and I took his iPhone in for service after a drop. It was no longer charging and the speakers didnt work. Within a couple of hours his phone was repaired and has worked great ever since. The staff was friendly and easy to work with. There was no attempt to upsell us on service or merchandise. It was a great experience.
My iPad screen was cracked really bad, and CPR repaired it for $25 less than UBreakIFix quoted, and within 3 HOURS of me dropping it off at noon, the SAME DAY!!! Not only are they Local (which I was so glad to find out), but the other company was going to take 2-3 weeks to get it done... CPR will be my go-to from now on. Highly recommended!!
Awesome experience! The ladies working knew what i needed. Had the pricing immediately, which gave me more confidence. I was contacted shortly after returning to work by one of the ladies. The part was going to be a different color than my phone, she wanted to confirm to proceed. They gave me an estimated time of and 1 1/2 hours. I came back about 3 hours later. They knew exactly who i was and let me know they would be right with me. I was checked out and on my way in no time. Some of the best customer service I have received in a long time. Thanks Ladies you made my day!!!
They are awesome, explained everything well to me and fixed my phone in a short amount of time. This was my first time there and I am sure I will be returning if need be. Thank you everyone.
Got phone repaired after the phone crashed.
They will stare at you if you go into look at things and make you feel like a bad person to the point you almost want to be a bad person . Not very good customer service.
Very knowledgeable folks in there eager to help.
The battery on my Apple Watch made the screen come loose, the tech. Upfront let me know my battery needed replaced, quoted me an approx. cost and saved my screen!Great service, friendly staff and perfect repair.I HIGHLY recommend this business and if the need arises will be back!Daryl G.
I have been to this store twice and have had expert work done and been very pleased with the product and the cost. Each time I want to the store Cam was the associate who assisted us. She was awesome and professional, a real asset to the store.Will be back again...
My Switch needed the USB port replaced. I dropped it off at cpr and the had it fixed in two hours! for cheaper than the other shops in town too. Highly recommend these folks!
Very nice customer service. Friendly. Went to replace battery. Took around 30 minutes. Just went across to Kohls and shopped. Lol! I reccomend this place.
Superfast cell phone repair
Hi All, I had my IPhone broke when it fell and I had lost my phone display and screen cracked. I took it to CPR and they asked me to meet Chuck as it had required soldering etc and this guy was trained on this it seems. I met him and he inspected my phone and told me he will fix it and gave me a timeline which he adhered to and when I went to collect my phone, I was surprised to see my phone completely fixed and fully functional. He offered to copy data and he did help with this one too. I want to say A Big Thank you to chuck for his excellent service and the management and staff is very friendly and helpful. I recommend this place without any hesitation for all types of cell phone repairs....
They gave me a quick quote on replacing glass and battery on my phone. Only had them replace battery. Made a small payment with the order, then they called me when battery came in. About 2 hour wait for the repair and they did a great job! Would recommend them for your cell phone repairs. I think they also repair tablets and small laptops too.
Was fast and friendly. Went in thinking my screen was cracked and they quickly determined it was just the screen protector. Highly recommend.
Good service, knowledgeable people and fair prices. The only ones I use for phone repairs.
This is the best store ever! Can’t even count how many times they have saved my a$$. The staff is awesome and they have always done what they said they could, when they said they would. NEVER DISSATISFIED!
Employees were professional, and the work was completed within the timeline given by staff at the time of drop-off. The price for repairs was fair, and the warranty on said repair made CPR a great choice. I will most definitely utilize them in the future!
I got the estimate on the repair of my phone. When I took it in the next day, I was told that it would be about 2-3 hours before it would be ready. It was ready in about an hour. Which was great for me. The cost was right on the estimate too.Great Job
Fast and flexible service! I have an iPhone 6 and my battery was atrocious. I took my phone to another store (not CPR) who said that since I had gotten my screen fixed via a third party they would not be able to replace my battery unless I also got a new screen from THEM. So I took my phone here and it was absolutely no problem at all. Typical wait times for repairs are pretty quick but they were also able to work with my work schedule, so I was able to drop off my phone before work, swing by and pick it up after. All took less than 15 minutes of my day and everyone was way better than the other store I took my phone to first. Very pleased!
The guy working in there was very professional, friendly, and knowledgeable. I highly recommend this place.
Answered all of my questions, made good suggestions, finished on time, charges less than I expected.
Took great care of installing my cover for my note 8. Fast & professional. Thanks
Great customer service and I was helped immediately... Very happy and phone is looking great... Plus, if you go in to get your screen cover replaced, you get 20% off on accessories.
Outstanding customer service. Very satisfied.
Didnt even get a chance to spend money here. Very honest and helpful with a LG brick. Friendly and honest... hopefully I dont have to return for a repair but if ever necessary I will go out of my way to go here. I will be back soon though to pick up some cases for all of my devices!!!
Went in for a replacement for my screen protector and they worked with me kindly until they where able to get one that worked on. Very kind staff willing to help until the job is done. I recommend to all my family members to go here over other stores in the area.
Incredibly fast, friendly, and knowledgeable!! Will definitely go back for any future repairs.
Emailed for an estimate so I knew how much I would be spending, Quick, in and out in a couple hours. Replaced the battery in a galaxy for me. Thanks guys I love this phone and now I can enjoy it even longer.
When they didnt have time to repair my phone they went out of their way to make sure I had something to use. Friendly service and knowledgeable staff.
Eden and her staff were great to work with! They fixed my husbands phone in a timely manner and prices were reasonable! Highly recommend them!
I will always come here to get my phone checked out or repaired or anything. Their customer service is awesome & they are sooo friendly & nice. Keep up the great work guys!