Had an excellent tech, Cristian was very knowledgeable and even fixed some spots on the sides of my phone and put on my new screen protector (perfectly, might I add) without charging me extra for it. Prices are very good, and same goes for the quality and customer service. My IPhone is in great condition again, thanks for the help π.
I dropped my phone with the charger connected about a month ago and had been dealing with having to hold my phone in a certain direction to charge it. I stopped into this location looking to see how much it was to get fixed. The two guys there, Nolan and Christian took a look at it, and pulled a lot of debris out of the charger port and now it works good as new! Free of charge! I appreciate both of the guys there because my dead phone is not an issue!
Nolen and the rest of the crew at MobileComm on 13th and West are the people to go to for any of your phone needs. Iβve been screwed over at most other phone companies where they just try to get your money by up charging. These guys are willing to listen to your problems and find the best solution for you. 5/5 would recommend them to anyone to check them out!
Ive had my battery replaced here, it was easy and fast. When I returned to get my charging port replaced as well (a $100 repair), I tried to clear the port myself and still had trouble getting my phone to connect, so I thought the port was damaged. The gentleman behind the counter took a look and pulled out impacted lint from the port. I will defiantly return here for any future repairs, I love their honesty and friendliness.
Absolutely the best customer service! I broke my phone screen and these guys were super friendly and understanding. Got it fixed fast and put a screen protector with warranty on. Well a week later the screen protector somehow started lifting (Im extremely hard on electronics). No questions asked they replaced it and I was on my way. These guys know how to keep people coming back. No one wants to be without their beloved phone or have to figure out how to navigate a new one. These guys make it simple and enjoyable. Thanks! Ill be back.
Aaron....! Mr. Aaron provided me with with the best customer service and overall attitude Ive seen in awhile here in Wichita. I was so impressed i had to ask his name to leave him a stellar review!In my opinion Aaron is manager material based on his floor presence. The lady at the register was helping a client as we walked in. Aaron jumped up to help us. (No cell phone in hand & ready to help) friendly, courteous, polite and knowledgeable!My phone repair was successful and fast! Im beyond impressed and will seek Aaron ot in ther future if i ever need him!
Cleaned my speakers on my phone for free, very fast service. Nice guys!
I guess I do too my for you didnt tell me but they have my nephew with his phone
Although they couldnt fix my issue, they were very helpful. Thank you
Would definitely come here in the future, My iPhone X fell on cement, and cracked my screen which caused a green line to run down the side... these guys had my phone fixed in an hour and it looked good as new! Very knowledgeable, and great pricing!
Joshua was such a pleasure to work with! He was very well informed, and had me in and out with a new phone screen within an hour. Great customer service!
I dropped my coffee mug and my iPhone 6S tried to help by catching it...and shattered the screen. I booked an online appointment, took it in the next day and they fixed it in an hour for $54! By booking online I saved $10, which was a great deal compared to many other places charging a minimum of $80-$100 for the same repair. Eloy was professional and efficient. I would definitely recommend this to anyone looking for an inexpensive and reputable phone repair shop! Plus, itβs local!!
Mobilecomm helped me when u break i fix didnt want to. Go see Cristian with any phone issues. I highly recommend this store!
I had the screen repaired on my moto g stylus not even a week ago, I went to swipe up on my phone to answer a call and it cracked π. I also noticed a discoloration in my front facing camera after the screen repair. I went with this company because it was going to be the fastest and best priced in local proximity to my home but now Im out $107 and still have a messed up phone.
They got the screen repaired on our iPhone 7 quick and done right, and the prices are low. No hassle, had it done in under 30 minutes. Will take stuff back to them if I ever need to. Did I mention their prices are good? Ok cool, just making sure.
A local business with national skills and small town personable service. MobileComm has either always been able to fix my phone, quickly and affordably, or been the best place to get a new phone and service, affordably. I didnt even KNOW they sold new-in-the-box phones until I tried to buy a cheaper used phone, to save money, and they pulled out a sealed box with the untouched model still inside. The people are nice and fun to talk to, and refreshingly honest about the process.
Always take my phone here for minor fixes & repair. Brought my new phone in for a minor upgrade, Christian is awesome & very professional. You cant go wrong going here!!
Really helpful and reasonable prices!
You guys are amazing. Went to ATT and they wouldnt touch my phone. The tech here got my problen fixed in 5 minutes. Mad Mitch recommends Mobilecomm.
I got my Samsung Galaxy A51 phone screen repaired and I enjoyed my experience.
Had screens fixed on 3 different phones, Note 8, Note 9, and an iPhone 8. They got them fixed super fast even though they had to special order my Note screens. Awesome work thank you so much!
These guys will go out of their way to make sure you got what you need and more then you pay for honest and great people thank you for such great service and again they took care of me again just yesterday and fixed me up with a great phone and awesome service for less then $200 and in less then 10 minutes this place is what mobile stores should arrive to be like if you are the manager or owner of this place you should be proud of your staff they have single handedly earned my whole families business and we have 7 phones
We have been helped by Mobile Comm for many years. Battery replacement, refurbished phones, data transfers, they have never failed in what we needed. I will not go anywhere else except for sim cards. The most knowledgeable and absolutely the most helpful, and so friendly!!!! This pic shows what they had to work with in retrieving my internal memory. Amazing! Bought my new phone the day after.
Faster than said no charges because was not able to fix
Aaron & Noemi helped fix my Daughters phone in a very timely manner. We came in close to closing time and they were still very Friendly and did a Wonderful job. Thank You Both Very Much! We will be back to this store again...
I love MobileComm. Came here with a messed up phone and left with excellent phone. Aaron was great. He took really good care of my phone. Great customer service.
Thank you, Daniel for your help with my phone.. 13th & West Street is the place to take your phone..
I have always gone here for all sorts of upgrades a minor repairs. Top shelf work and people are very professional
Nolan was super helpful and I will definitely be back because of him!
Simply amazing! This is the only location in town I go to! They will have you set up and ready to go in no time! They had my iPhone done in 1 hour tops!!!! They dont play around!!! Best Prices in town as well! Other places will over charge you but NOT THIS PLACE! They will treat you right. Ive dealt with them about 3 different occasions and every time is amazing! Im in no hurry to crack my screen again but if I do Im coming here period!!! No doubt about it
Shattered my phone screen. Drove from Derby out to west Wichita just to go to this store to get it fixed even though theres a MobileComm in Derby. Jose hooked me up with a good price and fixed my phone for me. Every worker in there was super friendly and nice. Will definitely be going back!
They were very friendly, very competent. They punched my SIM card from my old phone so it would fit in my new Galaxy Note 9. Best part? They didnt charge me a penny!
Great guys and great store. cracked my screen, called the store, and within 30 minutes was all fixed up. Really appreciate the quick and excellent work on such short notice. Worth every penny. Thanks guys!
Best customer service ever! Friendly service, handsome team members and they went the extra mile to get an affordable deal on everything I needed! 100% would recommend to my friends! Great job for sure!
Poor quality work, low quality parts. I spent $300 to replace my Galaxy Note 4 screen. MobileComm did such a lousy job that it broke again within a couple days just by being in my back pocket. I took it back and showed them that the glue job was so poorly done that I could easily lift the glass from the body of the phone with my fingernail and see the electronics inside my device. I expected them to stand by their $300 repair job. The best they would offer was to do the job again for $150. I had no choice, financially, but to take them up on it. Round two wasnt much better than their first repair. My replacement front-facing camera (part of my replacement screen) looked like I was in a steam-room and was unusable. They threw in a case and a screen protector. Fast-forward to a couple months later, I dropped my phone (in the case with the screen protector on) three feet onto my wood floors and the screen is now broken again. $450 in MobileComms pocket for cheap parts and teenage repair people.
Extremely helpful. I didnt spend any money with them today, but definitely will soon. They helped me with a few questions I had about my new phone, tremendous customer service!! highly recommended!!
Fixed my phone within 2 hours! Very friendly staff, and reasonably priced. Highly recommend.
I am posting a review because of the great customer service I was given while at the 13th location. Just moments after I walked in I was greeted and asked if I needed help. From start to finish I was taken care of. Great and fast service.The employee who assisted me was Eloy.Id highly recommend MobileComm.
Awesome job applying my screen protector. Very professional service!
Wow these gentlemen are so caring and kind. Kevin just went ahead and hooked me up with new phone with their really great deals. Best place for phone devices issues to be resolved at!
Took in my Samsung Galaxy S5. Very knowledgeable techs who knew just about everything about my phone. They knew right away the cause of the microphone not working and were able to guess at other issues I was having. They told me the prices up front and how long it would take. Reasonable prices that you cant really disagree with. I felt no pressure to get it fixed right away but chose to leave it anyways. Phone was fixed within a couple hours and works excellent! Hopefully, I wont have to return with a broken phone again but I will be returning for any mobile needs in the future!
Kevin is absolutely wonderful, the did excellent work and quickly but perfect job Would go back only to them if computer goofs upπ
The enthusiasm and awesome expedite action on retrieving information off my old phone thereby saving me a good sum of money. Would TOTALLY RECOMMEND these fantastic people! !!
Went in to get screen fixed on an old phone! Great service! Always quick service! Thank you!
Great customer service!
Always very good helpful service every time I go here.
Great place! Phone was fixed so quickly and the prices werent bad at all! Ill definitely tell my friends and Ill be back!
Every employee has good customer service!! I love going in and getting either help or advice!! Thank you guys!
My experience at Mobile com was awesome. Daniel helped me when my phone was not working and fixed it with a great attitude. They were very fun to work with and very fast. If your phone ever has a problem this is the location to go to.
Appreciate everyone at mobilecomm. Always very patient with me and very helpful. Cristian and Eloy from the west store are the best. Recommend this store for all your phone needs. Thanks guys!!!
Love this placeβ€οΈβ€οΈβ€οΈβ€οΈThey keep these expensive phones running for ages, really affordably. And they are nice! Great customer service keeps me coming back for YEARS! As of today, July 7, 2018, I would avoid the 21st and Woodlawn location, they have an employee there that falls far short of their high standards.
Great service. Quick phone repair. Even gave me a loner phone while I had my screen repaired. Call MobileComm first.
Really nice and easy to work with. Got my iPhone fixed really fast! I will definitely recommend them to friends and family.
They have been very helpful when it comes to customer service & phones. The young lady is very sweet. Definitely will keep coming back !
These guys are great! My wife and I noticed our iphone batteries were swelling so I called, and they said they would replace them while I waited.We drove down and in 15 minutes or so they replaced both batteries. The guys are friendly and funny, and chatted with me while they replaced them.Great price too. This will be our go-to place for phone service,Mike
This place is great. Got all my info transferred to my new phone. Highly recommended.
My wife and I went to this mobile communications location and Cristian the sales associate on duty took the time to answer any and all questions we had, and anytime he could not answer a question due to the phone ringing Kevin was as polite and helpful..
My phone had charging issues they identified and repaired it in no time. No extra messing around, straight to the point
They fixed my iPhone 7 Plus super fast and for a better price than anywhere else in town. Iβll Definitely be back.
There is something suspicious here. Ive done research on on these review and all the five star reviews are either done employees of the stores or some how associated with the store. Which is against google policy. Im going to be trying some place else to fix my phone, but be wary of these reviews.
These guys helped me out when nobody else in Wichita was even willing to try. They have an old school approach to customer service and its very refreshing. Couldnt recommend this place more.
Very friendly staff! Walked in and had my phone fixed within 20 minutes. Go see my friends Cristian and Eloy at 13th and west.
My note 8 rant over and Jesus was able to get it fixed before they closed. Always come through for me when I need them. Highly recommend this location.
I just got a phone from Mobilecomm out West and their customer service was excellent! They were really friendly and fast!! Highly recommend this place to anyone!!
Just came to get my screen protectors replaced and it was a great experience!The employee that helped was very funny, I just feel bad because I forgot his name!lolAsk for the guy with the attractive brown beard that was working on his day off today March 9, 2019 that has a really good buddy/coworker there named Kevin!! LmaoI defanetly recommend going to MobilComm off West and 13th!!!Thank you for your services!
Had my iPhone unblock at this location was done with in 24 hours great Service
Great customer service! Super fast repair on my iPhone screen! Definitely would come back!
Even after coming in to annoy them for the thousandth time, they still treat me like a part of the family and help me out with anything I need. Jesus and Manny will always satisfy your needs.
Excellent service. Extremely attentive and informative, helped me learn how to use my phone after my purchase.
Extremely friendly and easy going. hooked us up with 4 iPhones and service, even worked with us on cases and screen protectors. Will definitely be back.
Got my phone fixed in under an hour. These guys are absolute life savers. Recommend then to everyone!!!
Absolutely wonderful staff. Nice, helpful and really good looking π. Will definitely be back soon.
Great sevice- Prompt & curteos helpful in choices of face cover overall attended my service. 2 thumbs up.
The guys at mobilecomm were so friendly! Aaron replaced my battery and joked around with me while he did the repair, really made me feel comfortable at mobilecom!
Great people with lots of experience. Theyll get you in and out with no hassle.
This place always hooks me up and dsnt charge me to do it they r awesome I have 4 phones through them only 100.00 a great deal
Best place to get your phone worked on. Treat you just like family when you come in.
Got my phone fixed fast! People are really easy to talk too and very helpful. -KTP
Got me situated perfectly. They were even able to reset the password to my mcAfee account ( had been struggling with it for months).
Love love love this place in and out in 45mins . the folks that work there are nice and funny too. Great place
This place is the best, my mans Jesus and Manny and lil kev always do me right!!
I love these guys, they switched me over from sprint and im lovin my new phone
Great place to get your phone fixed. Excellent staff.
I love the 13th and west! They are my go to when ever I need service or phones! Repairs or accesories!
I dealt with manny got me in and out and cracked me up with his humor love this place.
Kevin upgraded me to a new metro phone today, its the best phone Ive ever had.
Fast and great service. Always a great interaction when you go into Mobilecomm.
Took care of me. Fixed my phone fast. Great job.
These guys took care of my moms IPhone screen repair quick and the cost was affordable. They even helped her get a good case for it too...
Very knowledge people and fast repairs! Will come back again
Super knowledgeable, Jesus was able to get all the information from my destroyed s8.
Excellent service! Ive been there several times now and have been wowed by the employees everytime. This time my phones manufacturer refused to even try troubleshooting with me. They just said water damage voids your warranty. Mobile comm actually listened to me and solved my problem. Thank you!!!
Wonderful people who know what they are talking about reasonable prices on phones and equipment
Very knowledgeable and helpful staff. I would recommend Mobilecomm to anyone with phone problems.
Super nice guys! Manny and Jesus are always fixing my phone problems fast.
Go see manny. The guy fixed my android problem when 3 different stores couldnt.
Manny is the best. He switched me to metropcs. Lowered my bill by a ton.
They always greet me with a smile and are alway able to help me with any phone issues and questions I have.Best customer service .
Always helpful when we come in. They are all kind an knowledgable individuals.