Not Sure if There Open But Could Be Perfect Location for A New Business Plenty of Parking. Great Location
Absolutely awful customer service. I found a boot I liked and was wanting to find something similar but since it was close to closing time the man working refused to help me saying “he didn’t have time” there was still 10 minutes left before closing. His refusal to help me find the boot, resulted in me going to boot barn to shop for my boots. I will never go back. Awful service
Great selection some boots are brands we rarely see. Great prices on Corral, Ariet, Justins and so many others. Lots of one offs. Belts, jeans, and western shirts. Fantastic staff, very helpful and nice. The womens boots are easier to shop as most are buy one get one. The mens some are $50, $75, or $100 off others are buy one get one but you have to match the tags, you still get a hefty discount if you buy a single pair thats B1G1 with a flat% off.
Sale staff were really in your face but polite and helpful. the selection of work boots were slim cuz Im more of a low top steel toe boot guy because I dont want to carry around a 10 lb lead weight on my foot. I looked at their website online and saw several pairs of low top boots I would have preferred but then was instructed that the boots shown on their website are actually the area companys web page so they cant even get the boots they are advertising online but overall I got a boot that will protect my toes from impacts.
My daughter wanted boots for her 40th birthday and she couldnt be happier. The lady assisting her was incredibly patient and helpful. There was a staggering range of designs and the buy one pair, get a second pair free deal couldnt be beat!The only thing I disliked was that no one was wearing a mask. I know rules have been lifted but a business should care more for the safety of their customers and employees. If the store werent so large and open and if other customers had been present, we would have walked right back out.
The store was clean and organized. Courteous staff. Only downside is there wasnt a bug selection of womens boots in my size. I do recommend Dandales!
I loved my experience. Amazing prices that cant be beat with impeccable service. I will only be doing my clothing and boot shopping here now.
They have all the latest styles of boots and appeal
My daughter was looking for the perfect boots for her wedding and the staff here is the best youll ever get! They made our experience fun and we ended up with 6 pairs of boots! Lol Dont bother going anywhere else!
Great customer service. Nice selection of boots. Clean and inviting. The woman working (manager or higher?) was very knowledgeable and helpful. Will return
Helpful 1 on 1 attention. Never pushy. Great selection
Right now theres a boot sale buy a pair of boots get another pair free. And folks theres quite a selection. Nice Western wear, belts, wallets dresses, purses.and of course jeans @. $19.00 wow. Its a fun place to shop and fairly expensive but not overly so .The staff jumps to help you and doesnt follow you around. Its a truly hidden gem.
Always love this place amazing products at awesome prices as well as wonderful service every time!
Got 2 pairs of really great boots for the low low price of 180 amazing
The selection is great. The service was top notch. The building looks great.
Very nice staff. They treated my little one like a king! Very knowledgeable and willing to help us get just the right boots. Jana was very helpful and Toby was very patient and helpful too! Great store and they have boots made in the USA! Awesome service.
Where we buy our boots
Always good service!! My fiancé found the boots hes going to wear for our wedding here!! Good sales. Good selection
Good selection, good quality boots, great Price with friendly and helpful service
Best is service, Amy was great. Spent more than expected. Coming back soon
Very helpful and finding boots a perfect 2 pair of boots for me....thank you !!!
Dandales is one of the few places I can get Jeans my size. The service is second to none. I can go to other places like Boot Barn and a select few other places to get my size. My problem with that is when I go to those places I rarely get the help trying to find my size and when I do they are over priced. My size is one I have to literally try on every pair to make sure they fit right. Different styles and cut depends on the size I need.
Sales lady was rude and didnt help find what we were looking for. Nobody wore face masks including the workers.
Great range of boots and prices. Staff was Awsome and very helpful.
Went for their buy one get one free boot sale. Found what I needed, but there wasnt much of a selection for mens work boots.
Best customer service I have received in a long time
Awesome service! They go above and beyond to make sure customers get a good fit. The service was incredible. Nice selection of boots made in the USA at good prices .... Very nice people.
Best customer service. Period.
Just wish they carried a better supply of women boots
2 for 1 boot sale, cant beat it!! Even discounted shirts.. Very knowledgeable and helpful staff.
Nice place and very nice people
Great customer service, helpful but no pressure. Went in looking for Levis which they dont carry. Ended up with a pair of Wranglers, will give them a try not convinced as I have only worn Levis for years.
Excellent sales staff and associates who really appreciate the business.
They lady in there was Awesome!! I had been Jean shopping all day and found nothing that fit. I stopped in there and she knew exactly what I needed. Its hard for us skinny long legged gals to shop in regular stores. She had everything I needed and service was the best ever.
Awesome staff, have bought several pairs from simple to exotic. They not only help find the right boot for you, they will adjust it, teach you how to clean and maintain them too. Great deals, great options, happy customer!
I love Dandales they have a nice selection and quality products that they guarantee. However it seems like their prices get higher and higher. When I was there they were having a buy one get one free sale but even then $200 for boots isnt in everyones reach. They were very friendly almost to the point of being pushy so I can only assume they are paid a commission.
So many boot styles, so many types of leather. Very pleased. Nice guy. Saving up money to go back and buy a pair of boots, wallet, and shirts.
Well I suppose the boot selection is fair but I couldn’t get pass the fact the second I stepped foot in the door the guy at the front desk couldn’t get off his cell phone or even look up to say high. I was the only one in the store. I was there for at least 5 min before he came over then he seemed annoyed by my questions. So you know I was in there to buy 8 pairs of boots for my employees but his attitude sent me to the boot barn. $1470 bucks to the Boot Barn.
I went in during the buy 1 get 1 boot sale to get myself a pair of boots and a pair to gift. The staff was awesome and very helpful explaining the different types and helping me figure out what boots to get for the giftee. I was there for an hour and a half trying on boots for myself trying to pick the right ones and they were always ready to help and very patient. I appreciate the heck out of that.
The customer service was great. The staff helped me find a nice pair of boots that I love. Access is easy off eastbound 54/400/E Kellogg. It is handicapped accessible with plenty of room between clothes racks. Thanks Dandales for a pleasant shopping experience.
My experience was horrible the boots are trash that I bought and had nothing to wear the next day and the souls are off balance and they cant even fix them or nothing didnt care about customer satisfaction or nothing said oh well you paid for them
My husband and I shopped for Grandsons boots. We had questions about the sizes, going from kids to adult sizes. The sales folks were very helpful and gave suggestions and showed us what we needed. Very helpful and courteous! We will shop there again.
Nice selection of boots. The clerks were very helpful. Quality clothes and accessories.
Excellent costumer service! Great products! Friendly atmosphere! Will definitely come again!
Dandales has been a great and long standing family store. Employees always happily to help or assist everyone with any and all things. Dandales has everything for entire family. Dandales first and foremost
No knowledge and pushing
Had a great customer service experience the old man was very helpful unfortunately their prices are kind of high.Very nice looking store large selections just outside of my budget unfortunately.
Attentive sales staff is an understatement. Its like my husband and I were shopping with three of us! We were followed around the store for 20 minutes!! I felt stalked and I wont buy anything with strangers around like that. Its a nice store and Id consider going back as long as I could have my space while shopping.
I dont like their return policy...wont be shopping there again! They Wont return anything even with a receipt only store exchanges and credits. The Manager John is extremely rude and I have to say Ive never been treated so badly anywhere as I was treated by him here! He said that since I didnt like their return policy that I just needed to leave the store! I will never darken their door again! Plus their prices are extremely high and I would much rather shop at Cavenders or Boot Barn. Selection is better at both and they actually have really good sales! Plus the Managers are more professional and way more friendlier!! If I could give them 0 stars I definitely would!!
Bought 2 pair dress boots at a good price. Nice sales staff very helpful
Shopped here for 20yrs... Love it but its starting to fade. Sad to see it struggling.
This store has terrible customer service and a terrible owner, would not get a pair of boots here if they gave them away for free. Go to boot barn, better prices and better help. One star is too much for Dandales
Got my 1st pair of boots here. They have a great selection of nice boots and jeans. The staff is friendly and extremely helpful. Great sales and prices too.
I was impressed with the selection and the options that were available for purchase. They did have a very large selection of Western Wear and Boots. Im not sure I was a fan of somebody following me around the whole time like I was going to be shoplifting or something. But, they did have a lot to choose from.
Got a new pair of boots less than 9 hours later had developed a stain of some sort not from ANYTHING of my doing. Tried returning them with receipt first got an attitude then proceeded to show me on the receipt where there are no returns but he was going to exchange. Never have I seen a store with a no return policy on boots nor have there been many with worse customer service.
The service was incredible. Im so pleased and happy that they did not permanently closed when the highway went through.
Found boots at 40% off Or bogo free. No short sleeve shirts on sale price. Great service!!!!
Friendly staff. Good selection of boots.
We drove all the way up from Tulsa after our friend told us how great the prices were on boots, hats and jeans. Great customer service, excellent selection and just all our good people.
Helpful cute staff and excellent product selection
Perfect, found exactly what I was looking for and got a free pair to boot! (Haha)
The lady thats the new manager has turned the store into a updated western store. The boot prices are great
The staff there is amazing very helpful nice variety of very high-end Western Wear but also very affordable available.
I just wanted to say that I have been buying western wear from this place for over twenty years they are so friendly and cater to your every need the best western store in the Wichita area thank guys for such great service keep up the good work.
Great store. Friendly and helpful and excellent prices..Some people apparently think their VIPs and should get special attention. Get a life.
Great service and selection.
Oooh I LUV MY DANDALES. Cant afford high end stuff all the time. they always have affordable n high end boots n belts n so much more. please dont ever close. grateful for your store. Ty
The staff was extremely friendly and helpful. I will definitely go back.
Took my co workers from PA to Dandales to purchase a Wichita souvenir. Wonderful. Best time ever.
One of my favorite Western stores. Great boots. Great prices. Friendly staff.
Loved the selection and help. To bad the boots are kinda expensive unless they are having a decent sale.
Buy one get one free boots. Nuff Said.
Too expensive
Dandales in wichita ks, great shopping experience, the girl helping us was extremely polite and helpful even though she had said she had only been there a couple of months.
Great customer service, didnt have what I was looking for, but directed me to a different store that would.
I came in for a pair of boots and sales man John was great and helpful.
New work boots. buy one got one free
Awesome customer service. Great people.
Awesome store awesome prices and awesome employees
Madison was very friendly and helpful. I also got great deal on shirts.
Boyfriend and I went in. Sales lady was incredibly nice and helpful.
Dont let the outside of the store fool you ! Great selection, reasonable prices, knowledgable staff, awesome customer service. If you need a set of boots in Wichita KS this is your store. The staff used professional equipment to strech my new boots to provide a better fit. I would recommend Dandales to anyone.
This products are good price and great quality if you like cowboys life style the this is the perfect place for you
They r very help if u need somthing they are quick at getting it
Decent selection, if youre looking for western wear to fit in at a country bar... and the prices, even discounted, reflected that market.
Awesome time at Dandales! John got me fitted purfectly to my work boots!
Staff was helpful. Even gave us free socks. Thank you.
Knowledgeable staff but way to pushy.
Great!! Left with 3 new pairs of boots. Two for me, one for the husband.
Only place in the Wichita area to buy boots at a good price and the staff is absolutely fantastic.
In and out in no time, and got exactly what I was looking for!
Always a good experience. Great place.
Horrible customer service will not be buying boots from here ever again
Friendly sales clerk but dont bother going there if your looking for Levis
My boys LOVE their cowboy boots! Thank you for the help and recommendations!!
Great prices and service. Dont always have my size in every style.
Didnt make a purchase but the guys working there were very kind and helpful.Prices were very reasonable too.