My vehicle was lat Chance for much longer than I thought it would have been. I did understand the circumstances with Covid and employee short staffed.Once my vehicle was looked at I got an honest diagnosis of the issue I was having and I received great service to get the issues resolved. Very good company and I’d recommend anyone to go to Chance with their transmission needs.Jay at the front desk is a great guy to work with.
These folks were awesome! They replaced the clutch in my 08 Tiburon. I was able to bring in my own parts and they charged me for labor only. And the labor rate was much better than other places. They were even able to move my appointment up to accommodate me moving out of state. Thanks, Chance! Thanks, Jay!
I had my transmission replaced two years ago with Chance for over $4,000. My Tahoe is my soccer mom car and I drive around the state for sports and doesnt get pushed. I was a couple thousand miles over the warranty but they said they would look at it for me and would be $1,500 to $2,000 to repair. I was told transmissions dont last like they use to by Chance. My truck that I over pull with has lasted 10 years on the last rebuild so I went back to T&T Sale for my Tahoe. The owner is awesome and got me fixed for $900. Not a fan of places that have repairs that cant last two years so I really am not impressed with Chance.Going to double down with their reply and want to clarify that the $4,200 replacement didnt even last 2 years on a soccer mom car. I dont do business with anyone that cant provide quality products.
Took my truck to a local mechanic, he pulled it and took it to chance transmissions. they had it rebuilt and back to him within a week. truck runs great.
As always Chance did a wonderful taking care of us. I know we are in great hands when they work on our vehicles.
Do yourself a favor and go elsewhere. I made an appointment 3 weeks in advance dropped my vehicle off with a very clear list of what I wanted done. I called after my vehicle had been there all day and it hadnt been touched. The excuse was they werent sure what they needed to do. I explained to them again what I wanted done. There were 4 things check on a vibration, determine where another noise was coming from as well as change my rear differential fluid and transfer case fluid. I called 30 min before they closed everyday for a week and was told they were waiting on a lift. Ive never seen a place start working on a vehicle complete 1 task, then go park the car in the parking lot and just let it sit. Why wasnt the vehicle worked on when the appointment was made and worked on until it was completed? This place never once called me they have zero communication and are extremely disorganized this place is suffering from poor management. After my car sat there for 8 days and only 1 thing that was supposed to be done was completed I went and got my car. Im still getting some vibration from what they did fix. I took it to another place and the work I asked to be done was done that same day and I picked it up the same day I dropped it off. I wont mention the place that actually got the work done because this isnt an advertisement for them this is a negative review for Chance Transmission. Do yourself a favor and avoid this place like the plague!! Lets change the jingle from Chance Transmissions your transmission experts to Chance Transmissions your transmission flunkies! There wasnt a thing expert about the place!
They are way too busy, so if you need a repair within 3 weeks good luck .
Dave and gang always go the extra mile. Highly recommended! I have told many friends about Chance for years and have never heard a complaint. They really care about the customer. Worth the trip no matter where your coming from. 5 Stars!
Jay was easy to work with and understand. The work took a little longer than expected, but I am very satisfied.
No auto shop is perfect, but Chance does the best Ive seen at getting there. They are honest, thoughtful, and do very good work. Most shops that become great dont stand the test of time. I hope that Chance can. They are a treasure for the community.
Bought a carry out E4OD for my 7.3L I messed up on the install but they took great care of me spent alittle more than I wanted but it was well worth it! Truck drives great thank you for getting my OBS back on the road!
Very helpful and honest people they tell you how it is.
They were very honest and reasonable... I would recommend chance transmissions to anybody.. Crystal at the front office was very pleasant to work with... If I could give them more than 5 stars I would..
They gave me a free diagnosis and had the end up rebuilding my transmission they got it done quickly and for a decent price I would recommend Chance Transmissions.
Called several times talked to the guy a few times but never could get them to call me back with a quote it was very frustrating.
They are very helpful and polite. Would definitely use them again.
Chance transmission fixed my truck after I took it to 2 other shops that failed to diagnose and fix the problem the first time.Do you want great service, friendly staff and a repair shop that will fix your problem quickly and efficiently? Take it to chance transmission service.I highly recommend Chance Transmission
Well, Im one of the few that has had a bad experience. I bought a rebuilt transmission from here, and it lasted a year. Coincidentally, so does the warranty. Talking to Chance, they wanted to point blame at everything but the transmission. I took it for a second opinion, and my suspicions were correct, the transmission alone was at fault. It was poorly built and only lasted a year. Now, I will never return to Chance because instead of taking blame and trying to help a customer, they wanted to point a finger and in the process, pointed four others back at themselves. Now Im stuck with a vehicle I cant afford to fix.
Thank you guys so much!Youre all awesome! except for that guy at the front counter....Hes really awesome!!Very professional! but mostly friendly! You took the time to to help me understand this particular transmission.I am most grateful!Good job!You all can take the rest of the week off! PAID!! The boss man says so.....
Professional, Knowledgeable, Stuck to their schedule. Very happy with the results of their work
I stopped in during my lunch break to talk to them about bringing in my Jeep. Jay told me to bring it in that day and even stayed late for me to be able to drop it off after work. They started working on it immediately the next day and had it completed in no time. Then when I got the bill I was even more impressed. Fast work at a great price. Kudos to chance transmissions and service manager Jay for giving great customer service and fast turnaround.
Called twice inquiring about a quote and no call back. Went with Fisher Transmission.
Dave and all the crew are amazing people. Best space in Wichita to get your transmission needs taken care of. Very honest business.Have done work on business trucks along with my personal vehicle.
They really mean what they say. The transmission was warranted. We will recommend. Worth the long drive.
Friendly staff and always a honest approach to resolving my issues.
Courteous, friendly, thorough, and professional. They not only rebuilt my transmission, but found another serious problem along the way and let me know about it, giving me the option to have them fix it while it was in the shop. Had they not found this problem or ignored it, it could have cost me another several hundred dollars to have fixed later. Its no wonder theyve been in business so long, and have so many customers. I would highly recommend them to anyone having transmission problems.
8/4/20 Excellent service and communication. Service Tech verified needs and answered my questions. Check in and out very convenient. Definitely recommend!
Wonderful people to do business with. Very detailed and very thorough communication! Quality work with a friendly, honest approach.
Awesome service,,,knowledgeable staff,strong Christian values, worthy of trust.....great rebuild...
Jay was honest with me about a tundra transmission that saved me a ton of money.Would recommend to anyone and everyone!
I would just like to say Jeff is a very professional Punctual and nice human being.I will say this he is very honest and saved me so much money from Bavarian and walser auto groups who pretty much lied to me and my girlfriend about her bmw. But I will say this if you dont know about chance transmission get to know them when you are going through any problems. Thank you guys again so much. I will definitely refer everyone to you guys.
Great place to get your transmission worked on. Good people and fair pricing.
Took my Buick in not knowing exactly what was wrong and they gave me a diagnosis of an overhaul transmission. The price was fair and I would have done got it done but the vehicle was not worth putting that kind of money into it. Chance was great they did not charge me for looking at it for me. They are honest people and I will for sure go to them for all of my needs. Thank you for being a great shop and honest shop.
Very good and pleasant experience. Experienced and knowledgeable. Recommend.
Excellent at diagnosing problem with vehicle. Fair and affordable pricing to repair your vehicle. Person at front desk was professional and friendly. Would use Chance Transmissions again!!
VERY quick service, very friendly, and informative. I was recommending Chance before having them do work on my own vehicle, because Ive seen their quality of work. I will definitely continue to recommend them!
Had them change the valve body in my transmission. Started to leak the day I picked it up. I have take it back 3 times now. And they still can’t seem to fix a leak that they caused. Took it to a different shop and I was told that the transmission pan was bent from getting over tourqed. So not only did they not fix the leak but they lied to me about it.
On top of your repairs and reasonable prices
Great work and warranty. Fair prices
3 different vehicles, 3 Transmissions in 3 years. To say the least, Chance Transmissions is THE GO TO for my transmission needs. Honest, Friendly and Fair.Thank You Dave, Jeff, Josh and Jay for having the knowledge, skill set and staff to keep me rolling.
Amazing Quick fix! 😀
It is a great place and they were very nice. Had them look at my transmission even though it didnt have a problem they flushed it out and hooked me up with a warranty. So if something does happen to my transmission I will have help paying for the repairs!
They were very prompt and informative. I only wish I could’ve actually seen what they were describing as the issue with my transmission.
Did a good job, trusting. Recommend for anyone!
These folks were great from the time I walked in the door until I took the truck home. I never felt that I was talked down to--I dont know anything about repairing a transmission. Especially a transmission that is 53 years old. I was happy to find someone I could trust and do the work. Its only been a few weeks but everything seems to be just fine. No leaks shifts great--works great. A local shop in Derby referred me to Chance, and I am glad they sent me to the right repair company. I need to add that my wifes truck (yes her truck) is a complete restration from the frame up. Her truck was well cared for--not one scratch nothing dirty inside. They took care of this truck. We could not be more pleased.Shirley & Bill
Absolutly amazing folks work and all couldnt ask for better. 1000 miles from home lost 2nd and 3rd gear they took care of me 100% had me back on the road and finishing my trip. Jay and his people are the best of the best. Only 1 down fall they are not local to where I live lol. Thanks guys and gals at chance you were definitely worth taking a chance on and so glad i had the opportunity to meet you all keep up the amazing work
Great service and good fair price
The receptionist was very nice and very helpful. management come outside to see if everything was okay with the vehicle that I was towing. To me that shows that they care about their business.
Great stand up people at Chance Transmission. Our shop helped them with some warranty work, Jeff was prompt, honest and great to deal with! We both had a shared goal to get his customer back on the road, we both made it happen. If you are in their area I would recommend this shop!
Knowledgable but overpriced. $221 for a range sensor and heat shrink on two 18 AWG wires. To note- I actually wanted the wires to be left alone for a couple reasons, nonetheless wires had heat shrink put on and I was charged for it.There are more details I didn’t like about the transaction, but that’s the gist of it.I see plenty of good reviews on here, but I’ve heard other accounts similar to mine. I don’t have any proof, that’s just what I’ve been told.
I just got my truck back today and it runs great! The diagnosis was quick and they gave me several options for rebuilding my transmission. They also discussed some adjustments for towing that would help in the long run. Service was completed quickly and at a fair price. I would definitely recommend Chance to anyone who needs transmission service. They were great to work with and did an amazing job on my truck.
After 320,000 miles, my Toyota 4runners transmission failed while I was 3 hours from home over labor day weekend in south east Kansas. Had a local shop coordinate a salvage transmission installation. Once I got it back to Wichita, something was obviously wrong. Took it to Chance, and they got it in, diagnosed the problem, which was a bad rear seal...and got me back on the road. These guys know transmissions. Its a busy shop, and thats a good sign. Price was what I expected, and no more problems after a month. Sometimes you just have to go to the experts...and for transmissions, thats Chance Transmissions.
Great people that do great work!
Great service! Had our transmisson replaced 3 years ago and its still going strong. Honest people that are happy to help. Thankyou!
Ive had both of my trucks fix here & not only was they fast but both trucks are shifting perfectly. Pulls trailers with no problems!BEST TRANSMISSION SHOP IN THE WICHITA & SURROUNDING AREA!
This place does excellent work but they dont call to let you know when the job is finished. Not real good for keeping things straight.
A very good business and they care for the customers.
Have used them for multiple vehicles always easy to work with
I like their professionalism I like their courtesy toward their customers I would definitely bring my car back to Chance Transmissions
Referred by a friend for great service and pricing.....it was a great decision. My vehicle was repaired quickly and runs great!! Jeff was great to work with (easy to get in touch with, forthcoming about repairs needed). Id recommend Chance Transmission without reservation!
Just about 250,000 now. I would like to say thank you all so much for the rebuild you did on this 2007 ford freestyle . The long lasting trouble free rebuild so far form 125,000 /04- 2013. I thought i would show my gratitude for a great job you all did . Judy And I thank you
All they did an amazing job and no sales BS. thank you Chance Transmission😁
Was honest and upfront. Had great communication. Spent time with me to help me understand what was going on and what the repair would be. Truck is running better than before.
We took our 05 Suburban to Chances to get the transmission replaced. The shop was really clean and so was my vehicle when I picked it up. Jay was really nice to deal with and the final bill was spot on with the estimate. The wife is back on the road and happy! We highly recommend them...
The entire staff of chance transmission is all about taking care of the customer.. finding Solutions and not excuses! I cant praise them enough!!!
Jeff and the technicians at Chance are the best at what they do in the Wichita area. They rebuilt the 3rd member in my Corvette fast and it is on the road again running great. Any transmission or drivetrain issue give them a call!
Excellent service and value. The entire team was professional, thoughtful, and attentive in getting my vehicle back on the road and working better than ever. Thank you!
After several transmissions done by them Im still happy.
Jeff and Josh both are awesome to deal with they do whatever it takes to accomidate your options from dropping it off to getting it done and back to you and their work is second to none!
Excellent customer service, always reliable!
They did a awesome job on the transmission and convert i picked up
Service is excellent as far as my repaired transmission goes I have only had my truck back for two days in being fair I can say time will tell however I do believe I took my truck to the best transmission shop in town I am a repeat customer and didnt have no problems from prior visit years ago and personnel were friendly and professional thank you for your help
I talk to Jeff he made me feel confident that my car was in good hands. I also really appreciate that my car had warranty on labors and parts he told me if there any problems just come bye he personal take care of it. Thank you jeff
~ Pleasantly Surprised~I had a really good experience during a very difficult and frustrating time my car was putting me thru. I had no idea where to even start or look for such a major car repair. A friend emailed the guys at Chance and had a response in rapid time with answers to vague questions from my little knowledge about cars. Even though we had a slight shipping issue from the manufacturer the staff never hesitated to keep me informed and followed up with updates as to what was going on day in and out. In the midst of everything they even found a way to help me get a much needed other repair done all under a good time frame . Chance automotive has a very caring and supportive crew working for them up front at the counter and behind the scenes. They get the job done and keep their customers happy. Thanks guys...job well done!
Very knowledgeable mechanics and helpful through the entire process. They kept me informed the way and explained in great detail all of my issues and even pointed out some I wasn’t aware of. I did have them checked out elsewhere and the problems were real, would absolutely recommend Chance Transmission and in fact have to several friends and family.
They quickly helped me on my 1986 Porsche 944 turbo. Thanks Chance Transmission.
I called up to chance transmissions and left a message for Josh.. I was in bit of a hurry because my daughter was going to pick up my part.. What im trying to say Is someone wrote a bad review about not being able to get a hold of anyone. But if you listen to the automated system there is also a way to speak to the operator.. She picked up the phone, i told her what i needed & she actually walked to Jay’s office and gave him the phone, he took my order & switch me back to her and she took my payment over the phone... when you can’t get through to a business it only means they’re busy and if they’re busy that means it’s a good shop.. I wanna thank you guys for helping me with a hard to find part.. also whats funny is that while i was getting ready to write this review Josh called me back ready to help!! LOL👋🏽🥊CHANCE TRANSMISSIONS keeping it 💯
Had a transmission that had bad clutch packs. I coordinated the job with Jay weeks in advance. Once I had the money to get the job done, I called Jay, and he called in a tow truck from Bud Roat towing because I had lost 3rd and 4th gear (truck would not go above 35mph). They took very good care of me. They test drove it, verified the problem, they rebuilt my transmission and reinstalled it. I was unsure if my transfer case needed rebuilt, so I had them split the transfer case just in case. These guys are very honest with you, they are not out to just make money. Quite the contrary actually, I was asked permission anytime they were going to proceed to the next step. They are genuinely out to help you save as much money as possible. They were extremely nice throughout the entire process and they will answer any and all questions you may have about your tranmission. Btw, the staff never actually got to meet me in person until I went to see if everything was still checking out okay. This entire job was coordinated and executed entirely over the phone. Cannot thank them enough for everything theyve done!
I have always had an excellent experience with Chance Transmissions, both on my personal vehicles and for business. I highly recommend using them if you want an honest opinion and a quality job.
I live in salina ks. When my transfer case chain started to slip, I went looking for a transmission shop to fix it. No luck in salina, junction city, manhatten or topeka. My friend jay moore called around and found that Chance Transmission rebuilds transfer cases. Everyone else offered to put in a transfer case from a salvage yard. All of them with over 100,000 thousand miles on them . I was not going to do that.I drove to wichita. They put it on a lift. Drained the oil . And took a look at the chain. It was stretched out. Loose and skipping under a load. I paid for the work to be done. And they rebuilt it in a few days. I picked it up on the third day. They saved me over a thousand dollars. And saved me from having to put in a salvaged t/c. By the way, a new transfer case was not an option. 150 are on back order at the dodge dealer. I would have been 151st order.So a big thank you goes out to Chance Transmission. When I was out of options, they came through .
Great customer service ant the truck is driving great
I had a work van needing warranty work from an out-of-state shop in their network. Chance tool care of me within 48 hours. They were friendly and profeasional. It was surprisingly a painless transaction! Thank you Chance!
Chance Transmission is a business that is ran with integrity and quality of workmanship. I recommend them to everyone who has transmission or any automotive electrical/mechanical needs.
I had self diagnosed my car with a slipping transmission thinking that something crazy was happening, because for the life of me I couldnt fix it. I took my car to Changs and they were awfully busy but managed to get my car in to be diagnosed. I received a call later in the day and they notified me that I had nothing wrong with my transmission and that it was my engine misfiring. I took my car home replaced the spark plugs and its good as new. Chance transmission didnt charge me a penny for looking at my car. I am very happy that they were honest with me, because, had they told me something was wrong with my transmission I would have believed them and paid whatever it took. So thank you Chance transmission for the honest work.
Awesome place! Free diagnostic!Thanks, Yall.🙏🏽❤
Excellent, informed me each step, no surprises
Joe saved my car and save my money also. My 1986 Volvo failed SMOG. I called Mr Joe to find a solution. I saw he is very expert and knowledgeable about this model. He repaired my problem efficiently. The car got smog. I am very pleased how they served as a new customer .
Chance saved me on rebuilding a part that I couldnt find and rebuilt the part cheaper than a new part
#Angels come in all shapes and forms. Josh the owner of Chance Transmissions was mine today. Blow out my transmission right out side Wichita, Kansas yesterday and he replaced my transmission today. He was backed up with other cars but he fitted me right in immediately. Since it took him all day to do it, he gave me a car to drive around for the day. Thank goodness Im must be doing something right. Well back on the road again. #HighlyFavored #Blessed #RoadTrip
I had a tranny put in. Something went wrong and chance took care of it!! I have had no problems since. Good work and good customer service.
Have worked with chance in the past and they have always done a great job, very friendly, prompt service and love the experience I always refer people to chance because of my great experiences. My vehicles run strong to this day and If they do fail it wont be because of the transmission.
WORST CUSTOMER SERVICE!!I had a rebuilt transmission placed in my van. It took them 10 DAYS to get it right...not once did they call me to let me know there was a problem...I HAD TO CALL THEM EVERYTIME!! They have the WORST communication skills EVER!! They admitted they DROPPED THE BALL ON THIS ONE. Jay and Jeff had ZERO sympathy for my big family!! TEN DAYS without our vehicle is OBSURD! When I got my van back it was below EMPTY and my van was SO dirty! They didnt even CARE! I sure hope I can help someone by writing this review...if you do decide to take it here...make sure you call EVERYDAY to see if they are even working on it!
I had a great experience with Chance transmissions good people and good service! Would recommended them to anybody.
Very cool and helpful on the phone
Chance has always done a great job for me whether its an overhaul or regular maintenance.
Great service and great people, fast and reasonably priced. All my transmission work will go their way.
Needed a transmission in a pinch, Jeff got me taken care and was glad to help. my Customer Service experience was 10/10
I recommend Chance transmission to anybody and everybody that needs transmission work their customer service is A+ They stand behind their warrantee 120% thanks to them my family has got a trust worthy truck that can go anywhere now if you go anywhere But Chance transmission you would be sorely mistaken thanks guys keep up the good work