Purchasing my car at Lexus of Wichita was an amazing car buying experience. I worked with Grant Smith who made looking for the perfect car and the buying process smooth and literally stress free! Thank you Grant! If you go to Lexus of Wichita ask for Grant.

I was looking for something very specific and called and got the pleasure of meeting Ms. Rosalie. She worked endlessly to find me the Lexus I was looking for all while I worked hours away. Her professionalism and customer service skills are amazing. I will be sure to recommend this dealership to anyone I know looking for this type of vehicle. I truly cant think of anything that could have gone smoother. Thank you Rosalie and Lexus of Wichita!

Bad service at dealership. I have an appointment for tires change but when I got in they said I don’t got it until I show my email for schedule. I can’t not imagine the tires change and oil change take over 4hours. I told them I have other appointment need to go. They told me wait about 15-20 minutes, but it take over 40 minutes. I kind of late on other appointment. The lady at check out knew that, but she kind of rude. It look like she doesn’t know how use computer to print out paper work. If I know other place can maintenance my car. I will never come back this late.

My husband and I recently bought a new Lexus RX 350. Grant was our amazing salesperson. He made the car shopping experience very pleasant and we are so happy with the car. It is a no haggle dealership which made it nice for everyone. We highly recommend Grant and Walser Lexus of Wichita for your car buying needs. We had never stepped foot on this lot before, but we will definitely be back in the future. If you’re looking for a dealership and a great salesperson that you can trust, look no further. Grant is your guy. Thanks Grant!

Working with Lexus of Wichita and our sales person, Vy Nguyen was wonderful! He made everything extremely easy and the process was smooth and efficient. We had a great experience and would highly recommend both Vy and the dealership.

Rosalie was a pleasure to work with! She was patient and provided excellent feedback as my wife struggled to decide between the amazing lineup Lexus has to offer. Scott, the General Manager came by and engaged with us several times. This felt less like a car buying experience and more like just hanging out with some new friends. I dont care where you live - if you are in the market for a new Lexus, whether local or living far out, the drive to Lexus of Wichita is worth it. We drove from two hours away and were in an out in no time! And best of all - you only deal with one person - your sales person also does your finance paperwork, delivery, all of it - no getting passed from person to person. Very personal touch! ASK FOR ROSALIE!

Could not express the ease of this purchase and personal efforts this Team made to help my wife and I this past weekend! Rosalie was AMAZING. MY WIFE HATES GOING CAR SHOPPING WITH ME! From the time we walked up in the rain and cold Rosalie approached us what we were looking for. We had been looking for a while for a specific year and model of a vehicle, Lexus had 2 of these vehicles, and one in the color she wanted. Rosalie immediately obtained one to let us go drive it. After the first one we were going to check out the next one and Rosalie braved the elements and still went across the lot to obtain it just to bring it to the front and my wife say, NO, i want the first one. (Thank anyways Rosalie!) We were in a hurry that day and informed them of price we would like to stay around what needed to happen with trade in and what we would like to see. Rosalie and her managers simply said, well take care of it! My wife and I left around 3:00pm on a Saturday (they closed at 6)!!! By 4:30 they called us and asked, When you want to pick up your new car? and not only did they EXCEED expectations but also got us under budget with warranty, gap, and OUTDID THEY ORIGINAL DEALER FOR OUR TRADE IN FOR A 2 YEAR OLD VEHICLE!!! AMAZING! Nothing better to say about Rosalie and the whole team! QUITE EASILY THE MOST SEAMLESS, AND EASY CAR BUYING EXPERIENCE IVE EVER HAD, and my wife loved her time with Rosalie as well which is incredible!

Make Walser Lexus of Wichita your only place for all your Lexus needs. I was very impressed with their staff and friendliness. I came from Emporia with the hopes that Lexus would replace my factory defective sticky dash and door panels. Mr.Gallardo from the service department went out of his way to see what he could do to adress the issue. Unfortunately he was unable to assist me since the recall only has a ten year window period but he did print off all my service records with a number to call Lexus directly to see if theyll cover the cost. They also had a nice selection of new and used Lexuses and I plan to be going back for my next Lexus IS model hopefully soon. They also had a nice waiting area with all the amenities.

My husband and I had the pleasure of working with Rosalie on our most recent purchase. She made it happen and we got our beautiful crystal red Cadillac.

We enjoyed the quick and easy process of buying our dream car. I found the vehicle on AutoTrader and went the same day to look at it. They had it ready for me when I arrived and allowed us to test drive on our own. They also included window tinting when I bought the vehicle. The buying process was no-negotiation and the financing options were shown to us and adjusted on the spot. That transparency was refreshing.I would give 3.5 stars if I could. While test driving, a tire pressure light came on. To address the problem, the put air in the tire. Within 2 weeks, the light came back on and continued until the tire was patched. I was disappointed that the issue was not addressed prior to buying. Additionally, it was nearly impossible by to get a return call from my sales person once we left with the vehicle, to the point I finally quit calling. Lastly, I would look elsewhere to value my trade first next time.In the end it was a good experience with a couple minor downfalls. Overall I would return again because I think all issues could be different with another visit. The car has been great and they seem to carry high quality vehicles.

I had the pleasure of dealing with Rosalie Isern for my new 2021 ES350 and by far had the best experience with a dealership period in a long time! Being an out-of-state buyer from Nebraska; I wasnt sure if things would go smoothly. But, Rosalie made everything simple, fast, easy and fun! I got a great car for an even better price! Once I contacted Rosalie; she went above and beyond to take care of me. That included taking pictures of the car on her day off and constantly keeping in touch with me to make sure I didnt need anything else during my decision-making process. Being a business owner myself; I know how difficult it is to find employees who take care of customers/business and Lexus of Wichita should be ecstatic to have an employee like Rosalie in their team! Keep it up Rosalie and if you ever decide to move to Nebraska; make sure to call me. I will have an opportunity waiting for you here in Nebraska!!

Lance is a great sales man. He said he had a lexux hybrid, so I drove 2.5 hours to get there. I got a great price on my car. They are a A+ dealership I wish all dealerships were like this one honest.

This was one of the easiest car purchases I have ever had at a large dealership. Grant was exceptional throughout the entire process. If you are even possibly considering a car from the Walser auto group I can highly recommend Lexus, everyone was super nice and very helpful and not one single person was pushy.

We popped into the Walser complex one day, simply to look at the Audi Q7s and Q5s (we werent in any hurry to replace the 2007 Lexus RX350 we were driving and scoping out what else was out there). We walked all around the vehicles, peering in all the windows. Then the RX350s right next door caught my eye. We started looking at them for the heck of it, comparing to our much older vehicle. While looking at a particularly beautiful black number, Grant came out and asked if wed like to take it for a drive. It was exactly what we wanted with a premium package I could only dream about. Grant took our car around for a quick inspection and Scott came back with exactly what we were hoping for in trade-in value. Since we had had no intentions of buying when we drove in, we werent prepared to surrender our car that evening. But the next night, we were back and in short order, Chelsea and Grant had us driving away with a beautiful new vehicle. Everyone was fabulous and we couldnt be happier with the process or the vehicle. We were truly only looking to see what the Audi had to offer since we werent really in the market yet to replace. Had Grant not taken the initiative to get us inside this Lexus, Id still be driving that 2007! Love my Lexus and Lexus of Wichita!

Recently bought a used Nissan from them. Worked with Grant through the whole sales process. I’ve got to say... for as much as I hate car shopping, Grant made the process painless, quick, and very easy. He was a very genuinely nice guy. The dealership itself is very nice, and they’ve got a good stock of used vehicles as well as lots of gorgeous new Lexuses. Absolutely would recommend working with Grant and the rest of the crew at Lexus of Wichita.

I am from DFW area Texas and we found a great car for a great price at Walser Lexus of Witchita. I was skeptical about the process(buying out of state) but finding a great car for the right price has become a challenge everywhere. I was fortunate to work with Rosalie Isern as my sales consultant. She was extremely knowledgable about the process, anticipated questions I would have and shared insights I didnt even think of. She worked diligently to find the best financing, and was always available, even responding off hours. Paperwork was brought to my house from a notary, delivered next business day, and I timed a flight for early afternoon the day the paperwork arrived. She arranged for a car to pick me up at the airport, I mentioned I was familiar with the brand and wanted to get the keys and get on the road right away so I could make it home that evening. Despite my request for her not to come in on her day off she did so, to ensure everything was perfect. I literally walked in the door, seconds later was greated and taken to my car, which had all keys, paperwork, and a couple complimentary Lexus cannister water bottles for my wife and I. I was out of the dealership in under 5 minutes. This truly is the meaning of 5 star service. A great car, for a more than fair price, with impeccable service. Kudos Rosalie and the Team at Walser. You came through with every promise and then some.

I just want to say, Daniel McMahon at Lexus of Wichita has provided the best buying experience and friendly customer service i have ever had! Daniel was my guy throughout the whole process and he was nothing short of phenomenal!! What was also amazing is that my entire buying process was done by phone and email! I live in Colorado and he had the car delivered right to my doorstep, which saved me a 22 hour commute there and back. I had literally texted Daniel over a hundred times and no matter if it was day or night; on the clock or off the clock, he was there for me to help with anything i needed. I would absolutely buy another vehicle from this dealership and i would be asking for Daniel!Also i recommend Steadfast Auto Sales, he was the guy that did the transport for my car he was super nice!

Horrible Place to buy a car to say the least!!! Extremely rude and disrespectful! I never leave a review but if this turns away at least one customer I did my part.

Great experience. Lance Garrison was the consummate professional, A truly great car from a truly great auto maker from a truly great dealership. Highly recommend.

Sales staff were professional and efficient (shout out to Chelsea and John) and the vehicle is of the quality you’d expect from a Lexus dealer, despite being an older (2012) trade-in model. I’m very happy with the car and the deal I got and will be coming back to the Walser Group for my next purchase.

Stopped in one day just to look at what Lexus had to offer. Grant met me at the door when I arrived. He was polite and respectful, no pressure sales (which I was dreading) Ive never been to a Lexus dealership, never thought Id want a Lexus - but Grant changed all of that. We all know the car buying experience can be painful and long, but Grant made it easy and painless. Im not sure Ill ever own anything other than a Lexus now. And when Im ready Lexus of Wichita will be my go to dealership. Thanks Grant!

Our first visit here. Vy Nguyen did an outstanding job. Zero pressure. Very friendly and spoke with complete knowledge of the vehicles.Absolutely the best experience weve ever had at a dealership. Unbelievable.

Shout out to Grant Smith at Walser Lexus! Thanks for getting me into my new ride! I forgot what a nice smooth ride that stops when you hit the brake petal felt like!

Drove all the way from Texas to see a pre owned gx which was claimed to have been inspected by their 161 point check. The AC was blowing cold air from 2 of the dozen or so vents in the vehicle. Other than that, posting pictures of the rust that I found under the vehicle. Nothing wrong with the frame but the dealership was asking 2k above NADA clean retail so make what you want of it.Typically, experience at other lexus dealerships have been so much more welcoming. The sales rep did not even offer water after our 5 hour drive. We have dealt with Park Place, Sewell and Westside over the course of 8 yrs now between 4 purchases and service. Overall, as Tyler mentioned in his YouTube videos the mechanics really are not doing a great job inspecting the vehicles or something else is wrong. Was hoping for a great service given this a family run business like Sewell or how Park Place used to be.Now on to the only plus point was the sells rep did replace parts of the seat prior to our visit as it was worn out.

Im so Happy with my new car that I bought it from Lexus Wichita and Big Thank you to the Nicest Sales lady Rosalie for helping me 😊

This review is long overdue for Walser and its Acura, BMW, & now Lexus dealerships. I have worked in the past with Doug, Percy, Mason from all of these dealerships and they have all delivered excellent service. I have yet to be treated how Walser has treated me over the years by any other dealership in both the sales and service departments. Their professionalism, timeliness and response to requests, and prices simply cannot be beat. I have now purchased my third vehicle from their group and worked with Rosalie for the second time. It was serendipity when she picked up the phone when I called to inquire about the Lexus. Within days, we were able to finish paperwork and despite a few hurdles, both Rosalie and sales manager Chelsea were very accommodating to my requests and needs. I was hesitant as this was my first remote car buying experience, but they shipped the vehicle to my doorstep and took good care of me. The hassle-free experience and their service has made me a lifetime Walser fan from day one. I will never purchase a luxury vehicle from any other dealership but Walser, no matter where I am.

I had been shopping for a new vehicle for some time, and merely browsing some dealers websites brought non-stop harassment for months. The dealer I bought my Camry from would call or e-mail four times a day once they smelled blood in the water. That turned me off to the point of dreading to even show any interest in a car. I was looking for a luxury SUV and I had some questions about the RX350L. Rosalie responded immediately and shortly afterward I received an e-mail from the sales manager to make sure my question was answered. That was it, except an invitation to make a test drive. She suggested we spend as much time in the vehicle as possible to be sure we liked it. After we did I knew why they were totally a non-pressure organization. They are confident in their product, the car sells itself. We drove it, we loved it and Rosalie led us through the process with great patience. With Lexus track record, we look forward to many years with this car, in fact this will probably be the last vehicle I buy. If I do make a change though, I will return to Lexus of Wichita.

This was the best experience ever buying a car. It was hassle free, no going back and forth, none of the typical “I need to check with the manager”. They had the best price of all the dealership that we checked. . Lance, did a magnificent job. I would recommend for everybody to check them out before buying a car. I guarantee that you will have the best experience like we had.

I live in CA and did an online order with Lance, he was very helpful every step of the way. He kept me informed from start to delivery. Thank you Lance and Chelsea

Working with Lance Garrison was a very pleasant experience. This has been the best car buying experience that my wife and I have ever had. We do not buy cars often, but I would want to work with Lance in the future, if possible. I would highly recommend Lexus of Wichita.

I have previously had some terrible car buying experiences. Grant made the process of getting my new Lexus not only tolerable but enjoyable. He was kind and patient and kept the experience fun and lighthearted without pressuring me. Thank you so much Grant and Walser Lexus! I will be a customer for life! Love my new car!

Full disclosure: This review is solely from the perspective of making pick-ups and deliveries to this location. Ive never purchased anything from this location. The folks here were friendly and quick to get the product ready and out the door. No waiting, no problems. The parking/service areas are pretty snug especially if youre pulling a trailer. Be prepared for strangely random parked cars parked on either or both side of any lane and check before entering a passage between the buildings or you may be stuck backing to get freed up.

I purchased my UX-250h back in February. Rosalie was my sales agent. This woman went above and beyond with everything she did. I came in looking to trade off my car that I had for another used vehicle because of a divorce. She made sure I left within a weeks time frame in a brand new hybrid. This would save me tons of gas money with traveling all over the state for work and my trips back and fourth to Florida even to see my family. I am so thankful for the staff and more so Rosalie! I love my UX- it’s been a few months since purchase and it’s been wonderful!

I would like to thank Dan for the wonderful help I received buying my Lexus sedan. The best part was the upfront pricing and the no pressure buying experience. Not once did Dan say he had to go and talk to a manager about the deal. This was the best experience I have ever had buying a car. It was a no worry or no hassle experience. Dan was very knowledgeable and spent a lot of time helping me understand all the features of my new car. I love my new Lexus and really appreciate Dan taking the time and effort to help me with my decision. You can not go wrong with Dan or Lexus of Whicita.

Such an easy purchase and the staff really cares about you!! So thankful I came here!

Customer service was great. will definitely buy another vehicle from Herris thanks a lot.

I wasn’t really thinking I was going to get into a different vehicle but found a Nissan Murano I was very interested in. I worked closely with Haris and him and Chelsea were able to get me close to where I wanted to be for my payments. Their customer service was excellent and they made sure they took care of me throughout the process. I will definitely purchase another vehicle through them someday when I am ready again. Thanks Haris for working with me to get the car I wanted!

Excellent customer service. The dealership is state of the art. Its very clean with lots of amenities. Lance took great care of me.

No pressure or BS. Long test drive. When I decided I wanted a used vehicle my treatment was still good. Fair upfront offer on my trade. Over all a decent experience.

We were treated with respect from the very beginning. No high pressure tactics here. Sales consultant, sales manager, and general manager were very courteous. All transactions were handled at the sales consultants desk. A very good car buying experience.

Rosalie was great to work with, she was attentive and accommodating, everything was seemless! The staff was very welcoming and inviting. The level of customer service was exceptional. Overall a very pleasant experience and I got to leave with an awesome vehicle!!

We purchased our new RX350 from Vy, and we couldn’t be happier! This is the second Lexus we’ve bought from Vy, and I would highly recommend him for anyone looking for a new car. He was so helpful and got us the best price for our trade. Very happy with our car buying experience!

Nice! Friendly! Great Service and reasonable pricing. Even have a putting green!

The complex is huge, high end late model vehicles, certified and in great shape. I didnt have enough choices in my price range to buy from them at this time or location. My Son and my Daughter have bought from them, so I trust them and we like the Sales approach and team.

We were very pleased with all aspects of our experience. Rosalie Isern, our sales consultant, was very knowledgeable and professional. Very easy to work with. The price of our new RX 350L was considerably less than other dealerships we contacted. We will not hesitate to recommend Walser Lexus of Wichita.

I recently purchased a Lexus online from the Walser Lexus dealership. I would like to thank Rosalie and Chelsea for their assistance and patience making my purchase possible. They were diligent in resolving some minor issues for me. I appreciate their efforts to make the my decision to purchase from them a great one. I love my car!

This was the best car buying experience I have ever had! I did not experience any problems. Rosalie Isern and Chelsea Mackey were great!! Very friendly and helpful! I drove 3 hours to buy my Lexus because my local dealer had poor customer service. It was worth the drive!! I highly recommend Rosalie!!

This will be fourth Lexus that I have bought from Lexus of Wichita. All of the cars have been great. Before I bought my current 2021 RX 350, we had a ES 350 with 220,000 miles with no issues. We have decided not sell the car because its still runs great, no issues and we take long trips. Our current salesperson Lance Garrison did a superb job in finding the right car for my wife and I. The process went very smooth and we were well taken care of. I would highly recommend buying your next vehicle from Lexus of Wichita. Larry Gass

We purchased Lexus RX 350 yesterday at Lexus of Wichita from Vy Nguyen He was doing an outstanding job, very professional ! This is my third Lexus and by far dealing with Vy Nguyen was the best experience ever! I highly recommend Vy Nguyen to everyone for your buying needs .Thank you Vy for your great work.

I recently purchased a 2019 Mustang Bullitt from these folks. I live in Kentucky, so obviously it was a little more difficult due to the obstacles such as not physically seeing the car ect. Lance my salesman did a good job representing the vehicle and answering my questions. I would have liked a little better communication, but when buying out of state its what it is.When I received the car per a delivery service, I immediately noticed a dent in tbe side panel behind the passenger door. I sent my concerns to Lance and he immediately address it! It was fixed at no cost to me within a week! I would definitely purchase something from them again!

They messed up my friends Lexus L460 broke the cup holder, gashed the door leather, and now the back door doesn’t look and unlock with the smart key feature even messed up the soft close!!! Crazy how they can mess up and not own up to it, the worst service from John Rawcliffe and Angela Pacheco they won’t even help get the issue solved smh 🤦‍♂️

We bought our car yesterday and ill start by....When you pull in no sales person jumps on your hood. (Thank god)We got to drive around and look at the cars we saw online (which your website and pictures are great and we love that you use the actual ENTIRE car fax right on the advertisement for each car) we drove around by ourselves without any hounding us.We found a few cars we wanted to see walked in and Dan greeted us kindly and was funny right off the bat.One thing I hate is an awkward car buying experience or when the sales people stalk you.Dan did none of those things and left everything we wanted to do up to us. We had planned on going to a few other dealerships but ended up leaving with a nice car. If I could I told dan Id give him a 5.5!Go see dan at walser lexus! He did amazing things for us.Even got us a lower interest rate then our bank pre-approved us for.Tell buddy we say hi dan!

I really appreciated the lack of pressure from the salesman Michael. He was knowledgeable, friendly, and helpful. When my wife and I advised him that we would need to think over our decision overnight, he didn’t try to close us before we were ready.Thank goodness we were able to avoid the, “I must get approval from the sales manager” routine. I would have walked if that had been done.All in all, the purchase was a good experience.Phil Zivnuska

Great Experience! Michael Bright provided a customer service experience that I will consider the new standard when car buying. He answered all my questions and went the extra mile on initiative to retain my business. I will always consider this dealership when shopping for a car.

A huge thank you to Rosalie Isern for all your assistance on our recent car buying experience!!! Rosalie was very accommodating, not pushy whatsoever, attentive, punctual on answering all our questions and extremely personable!!! Everyone we had contact with at the dealership was very pleasant.Again Rosalie, thank you!!!

It was always a dream/goal of mine to have a Jeep and Rosalie at Walser Lexus of Wichita made it a quick and easy process. I was on a time limit to find a car and she made sure everything was in line super quick and they were wonderful with working me. She was super helpful and knowledgeable!

James was very friendly and helpful. Quick drop off and had me set up with a loaner in just a few minutes. I received a video of my vehicles inspection which was very nice.

I will have to say that it was not a stressful experience! My sale associated Lance, really listen and didnt push. He truly shown that the customer needs and must be happy first. Not the other way around like other dealers here in Wichita KS. The quality of vehicles are just that as well. Which really standed out over 100 percent.The value I feel was really worth it no doubt in my opinion.Yes I would tell anyone who is looking for a car to check them out. The attention and service was really great. I didnt have to walk the lot as they brought up the car for you test drive. That truly impressed me and show the difference as well over other dealers too.

Happy from Hays!!! Smooth and, may I say, enjoyable experience. Loved the up front pricing. Dan was friendly, knowledgeable, and eager to help. It was a big move for us, buying a Lexus, but we are in love with our RDX and look forward to driving it for many years. Thanks, Dan, for your expertise. This place is a class act.

Grant Smith at Walser Lexus of Wichita was a great person to deal with when purchasing my RcF. I highly recommend dealing with him if you go to Walser Lexus.

Friend of mine took their ls 460 their for a repair and it came out with multiple broken peices and components that were not connected back properly affecting the vehicles function. STEER CLEAR OF THIS STEALERSHIP

My husband and I had the pleasure of working with Vy Nguyen yesterday. He was extremely thorough and most importantly listened to our questions allowing us to make a decision without feeling rushed. We liked the fact that Vy has been employed with the company for many years and it was evident as we discussed several different product lines. We will recommend Vy to EVERYONE we know! Again, kudos to Vy!!

Had a great experience. We found that we knew some of the employees there so we know they hire quality people. Our salesperson John Gregory was great. Easy going but very thorough. Had everything ready to go and we were in and out of the final process in about 10 minutes. Highly recommend.

Vy is Cream of the Crop! He is professional, knowledgeable and extremely helpful. This is my second transaction with him and I’m 100% satisfied and equally impressed. Whether it’s a lease, resale or trade-in, Vy has your best interest in mind and you can trust you’re in good hands. No need to go anywhere else!

My salesman was truly the best. Helped me so much at such a crucial time in my life. Couldn’t hav been more patient kind and fair looking out for my best interest. Hoping he never goes away. Thanks so much Dan

Our experience with Rosalie was ABSOLUTELY perfect! We were kind of in a bind and knew we HAD to leave with a car that day! We had been at it all day long and we were honestly just about to throw in the towel! We decided to stop just one more place before we called it quits! Luckily someone referred us to Rosalie as we were walking in!She was so patient and kind with us! She made our experience of buying our car so so good! I would recommend her to anyone! We will definitely be going back when we are ready to buy again! The Walser way is definitely the way to go!!

I pretty much knew what I wanted since I’d been looking online for a while. Wasler was respectful of that so when I found one Rosalie texted me a time to come test drive. Although she’s not technically a salesperson she went with me on the test drives we had a blast!!! She was so great about helping me get all my questions answered and got the best deal for my trade she did the entire process from start to finish. I had a few concerns with the car I chose and they rectified it quickly and correctly at the service garage. It was easy, fun and I made friend in Rosalie!!!! Also I appreciate them not being pushy, smart decision not to pay their employees on commission it shows compared to past dealer experiences I’ve had.

Sawyer was fantastic to work with! Truly a “customer first” sales environment. I highly recommend doing business with the team at Lexus of Wichita. They’ll treat you right.

John Kennedy, Erick Lain, and the sales team at Walser made the car buying process a breeze! They got me into the prettiest Lexus NX with all the bells and whistles! 10/10 recommend purchasing from Walser and Lexus!

Good service great people.

No pressure, upfront pricing and a suave saleswoman, Rosalie. Thank you for your time and patience maam! Ill be back whenever the wife decides what she wants. At least now I know exactly to which dealership Ill be going. Ask for Rosalie yourself, youll see what I mean.

Stress free experience!!V, and Scott was wonderful!No pressure what so ever!!This will be my new place to get a car.

I had a great experience at Lexus Wichita because of Rosalie. She was always very prompt in getting back to my questions and always very attentive. She also was very knowledgeable and answered the question that even Lexus home office couldn’t answer. I never even had to go to the dealership to purchase my LS 500 and they delivered it to me at all thanks to Rosalie she said everything up, you could never go wrong by asking for Rosalie.

Thank you Vy! You are always so professional and knowledgeable!

Ive been driving a Lexus, of most every model since the SC400 in 1992, which most of you probably never have seen one. Yes, Im an old living in OKC. Never too keen on our dealership here, so Ive been going South to Dallas where the are multiple choices/dealership in the DFW metroplex. A friend told me about Wichita. Im sold as a loyal customer thanks in very large part to Rosalie. Never let it be said that purchasing a new car at a dealership cant be almost fun and at least painless ........

Horrible service, they trashed my friends lexus and when asked to fix it they refused. Worst service in witchita.

Our 3rd Lexus! Love the service, staff and dependability here. Vy Nguyen always takes great care of us!! Thank you Walser Lexus.

Great dealer, they dont pressure at all. They answered any questions asked. After buying the vehicle they told me I could schedule an appointment anytime if I wanted to learn more about the car or have any questions. I had to be to work that day and they did the paperwork as fast as they could and finished it up within an hour. The vehicle was very clean and washed before I took it home. Loved my experience here.

Had a great experience with Dan McMahon at Walser Lexus of Wichita. A very smooth and easy way to purchase a car. The facility is top notch all around.

Good buying experience, no hassle and they were able to beat my banks low interest rate. Rosalie was great to work with and everyone else we encountered made sure we were taken care of.

Rosalie was great to work with when I was looking for a new vehicle. She was patient and very helpful. I enjoyed the car buying process with Lexus and I love my new RX!

After searching 50+ vehicles to suit our family needs, I want to give a loud and thunderous THANK YOU! to the assisting team, Mike and Erick, at Lexus of Wichita! They provided a such a high level of customer service that incinerated the silent barrier of “just another salesman”. These are men that possess strong values, decency and care for people. They have truly earned our respect! We give them a standing 👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽

Rosalie is a Class Act!

Although I do not live nor did I buy my Lexus from Lexus of Wichita, thank you for servicing my vehicle. This dealership was a great “first impression” (starting from the lady that scheduled my vehicle to when I picked it up). Thank you Jeff Kastning, you are very polite and professional. I will be coming back.

Rosalie is the best!!! She is seriously so cute. Loved working with her. She sold me my IS250 F Sport and I’m in love. And s/o to Scott for working with us too!

If you want an amazing car buying experience go to Lexus of Wichita and see Rosalie Isern. She is the best with communication and a simple and fast car buying experience with competitive pricing and great trade in value. It made my decision to buy from her in about 2 minutes. They didnt have the car but it came in 5 days later and the driver delivered today!!! Amazing service!!! Thank you Rosalie for a job well done!!!!

Up front pricing made the experience quick and easy; best price in my geographical area. We worked with Vy Nguyen and I would highly recommend him. No pressure, completed most of the sale paperwork ahead of our arrival so we were only on-site to do a quick test drive, pick a warranty package and get a low-down on the car’s infotainment system. This is the way car-buying should be (and made the 9 hour round trip drive to Wichita worth it)!

They have the best team of people working together to get you what you need ....we started our day off taking my car in for service Angela Pacheco was there to meet us after talking to her we decided to go look at some newer models before having her fix mine, she turned us over to Vy who was very helpful and knowledgeable and got us into a newer model of my Lexus don’t regret upgrading we love the newer model LexusI’d also like to Thank Katie who set up our service appointment she was great and got us set up for the time we neededThanks to all of the Walser Team for making it such a great day !!

I never leave reviews, but I simply had to commend Rosalie for her outstanding help. She is so attentive, knowledgeable and professional. She really knows her stuff! I’ll definitely be back with family. Rosalie made the whole (what could have been) obnoxious process effortless and enjoyable. I couldn’t be happier. Thanks doll!!

A big thank you to customer specialist, Rosalie Isern, at Walser and her team of people that worked with us the last few days, we closed the purchase today on Peggy’s new Lexus RX 350 SUV. They made it a very comfortable and pleasurable experience dealing with them throughout this process, I highly recommend them please check them out!!!👍

I am loving my new Lexus. Vy Nguyen helped me find a 2017 Lexus ES 350 with the perfect package. He was great to work with and really went out of his way to make sure my experience was easy and pleasant. I especially love that he was able to find me the Atomic Silver with the machined wheels. This is the perfect car for me!

My Friend took his LS460 there for maintenance and got the car back with many damaged components. Heads up if you go here for service, try to avoid John Rawcliffe and Angela Pacheco at all costs!!

Great place and friendly dealership

We had a wonderful experience purchasing a car with Lexus of Wichita! Chelsea was so helpful and kind! From looking at cars in Autotrader to purchasing our vehicle, it was all such a great experience. The customer service was amazing and the people are so great to work with!

Very niceThey ask to fix their mistakes to improve previous bad ratingCustomer service is always top notchMy Service advisor is Angela.

I went in to test drive a car and I left in a new car. Purchasing a car during the pandemic is different, but it isnt bad. Theres no shuffling you between staff members during the deal; paperwork is done by the salesperson. I also loved the no haggling approach. They use Kelley Blue Book and CarFax. Thanks to Dan, my salesperson.

Vy was wonderful to work with and had everything ready for us ahead of time making the process go much smoother. He was pleasant and very informative on answering all our questions.

Dan was the man! Low pressure....we took our time looking around and came back almost week later. The sales manager was very upfront with information. Transparently in the transaction.

First off I want to applaud Walser Lexus for the exceptional service they offer on picking up and returning my vehicle. I live 90 minutes away. The car had 3 safety recalls and was ready for its 10,000 mile service update. This was to take about 1 1/2 days to complete. I noticed after the driver left, the extremely muddy footprints he left behind. Upon getting in the loaner car he left it was very evident.I expected more of a luxury dealership to pay attention to detail. I keep my vehicles in tip top shape. My car was returned with dried mud all over the floor board and sides of the interior. They placed a white paper liner over it and left it. Im just really disappointed that this was overlooked. Its the small attention to detail that can make a HUGE difference.

We went in to test drive but didn’t plan to make a purchase this quickly. Rosalie was very helpful and made us feel confident about our decision. Very happy with the purchase. All 5 stars go to Rosalie.