Great place to shop. It has a mom and pop feel. I love the prices here. I would have given it 5 stars but they dont have as wide a variety of tools as you would expect from a hardware store. But what they do have is great.
The guys that I dealt with here were absolutely awesome and I will go out of my way to shop here in the future. I went in with a list based on what I believed I needed and by the time I had reached the shelves of the store I was already being assisted.Adam(?) walked me from item to item, discussed my options, and made recommendations even though hed admittedly never completed a project like mine. He let me know what was popular, pointed out sales, and talked through the differences in products so that I felt comfortable with my decisions.For the check out process I was handed over to Tyler (again Im not positive Im remembering their names correctly) who walked me through the whys of starting an account, what the warranty was good and unnecessary for, and was genuinely friendly and pleasant to deal with. Ill be suggesting this store to everyone.
Great selection of tools and supplies. Not top of the line quality bit also not priced to be either. Friendly staff, well lit and clean.
I had to run by here to pick up a heat gun and I didnt wanna go somewhere on Friday evening that was crazy busy & frantic. So I ran by Harbor Freight Tools and the gurl at the checkout was really sweet and helpful. She pointed me in the right direction so I wasnt wondering around aimlessly. While I was there 2 other employees offered help/assistance if I needed any. Im very impressed with the customer service here, as well as they were genuine. Thanks 5🌟🌟🌟🌟🌟
I can usually find what I need here. My only complaint is at checkout. They do not like it when I dont give them my phone number or my name. But I refuse and the complete the transaction with a less than friendly attitude.There are too many places that sell your info to third parties which increases spam/scam calls.
Love this chain, cheap tools, not the best tools if you are going to be using them every day, but for the odd jobs you might need a tool for once in a while you really cant beat it.
They got what you need for tools at a good price usually. Here lately their prices have gone up. Check other stores to see if you can get better quality for the same price.
My husband and I really enjoy Harbor Freight. Its a great place to buy all the smaller working accessories for your workshop for a lot less than youd find it anywhere else. The stuff you buy is all great quality and lasts it just wont have the name brands the big box stores have. The store is clean, orderly and well laid out. Staff is always usually short though so you need to know what you want before you go in. But my husband prefers this.
I love this place. Great prices. Quality stuff.
I always get great customer service, and the prices really cant be beat.
I like harbor freight for the price on tools.vi normally just buy cutting disc, grinding disk, and welding electrodes. Cant say too impressed with customer service though. Especially if you dont look like you have a lot of money. You get followed around the store like your going to steal something and that can be a bad shopping experience
Great place to get really good quality merchandise. Needed quality ratchet straps, they had the straps and they cost less than the straps that did not work from another store. Employees were just wonderfull.
Good service my favorite toy store for men to go visit when looking for toys for men. Lol
Its a great to go if you want cheap tools. It is a you get what you pay for type of place
Great place to get what you need at a very reasonable price. Also, and valuable, you get the opportunity to meet other Average Joes & Joses who have worked the project you are starting. The transfer of knowledge is priceless. See for yourself!!!
Seems like they have little better products now
Great place had what I need and they have everything you need to work with tool wise.
Staff was very nice to help me.
No more coupons can buy the better quality and price at home depot or lowes on sale.
We have great customer service &Products
Doesnt own up to online coupons.Therefore the Manager was a bit Rude!
Understaffed, not helpful, confusing savings deals . I like most of the products. There is some real junk for sale in there but these days harbor freight stuff is as good or better than anywhere else you could the type of products sold here.
Absolutely love this place.. the people that work here bend over backwards to get you what you need. I wish at the register there was a recipet that printed out with a tip section. I would tip everytime
A lot of tools and stuff could use, store is bright and clean.
Good place to puchase small handtools for my crafting.
Husbands favorite store.
I love this place but they could be friendlier about coupons.....have some in-store at the register...not everybody wants their phone jammed up with emails
Awesome customer service.
A great place to find tools and tool boxes
Good selection of no bad clamps for wood and metal works. Most tools are not bad for the price. Store is setup very well and staff is very helpful
Awesome... always find something to buy... never leave withought spending atleast a hundred bucks.. lol
Great priced in quality tools!
Everyone loves going to Harbor Freight!! It’s like a candy store!
Always helpful grate prices and they have a grate variety of tools and hardware for almost every aspect of your home or automotive
I rarely go there as it’s a bit out of the way of my routine, but friends rave about things they’ve bought there! Helpful and friendly staff when I’ve been in there!
Decent prices on one-use power tools. This isnt the place to buy tools you make a living with.
This store is nice. It has a lot of tools of all sorts. They implement social distancing, must wear mask and have hand sanitizer.
Good prices for tools and equipment. However, the staff arent as helpful as other locations Ive shopped at. They seem unable to hide their disdain for being asked to assist a customer. Not very knowledgeable about their own products.
Love these stores have to be careful on quality of some products. GREAT PRICES
I went there to get a certain item they had what I was looking for bought it out of there they just dont offer no more discounts anymore
It was neither bad or good. Took me awhile to find things with the new lay out. Could find things with my eyes close under the old. Will get better.
Very clean and very organized! One of the best presentable stores Ive been to in the lower US states...IMHO. Good selection of multiple items.
I had NEVER been in this store...its great WONDERFUL saved money staff is very kind and courteous my cashiers name is Heather😊!!! She was awesome THANK u Heather😇🙏🤗❤
Cheap tools, quality getting better. Cant beat the tool boxes. Im a professional mechanic. For home use its perfect
Great place. Nice people, and very helpful
Went in bought stuff left not a lot of interaction sometimes thats how I like it
Good for cheap throw away tools and stuff but dont be fooled by their power tools because they never last more than 30 days max
They are always busy. I purchased tools to separate and resale. Not the best quality but they will warranty them. You think a $800.00 sale would make them happy but they seem to care less. Every store is that way. I still come back, and sure lots of folks shop there, what does that tell you?
Everything we needed in stock.
Great place to shop for tools. The only complaint is they are always out of the discounted or advertised items.
They had several tailgate racks at good prices just not the style I needed.
Beginning to get disappointed...... Texas GA 29 states that persons with medical conditions dont have to wear a mask. ADA says those should be able to shop unless reasonable access is provided elsewhere. IE curbside pickup.
Great tools at a great buy. Check online for coupons!
Has everything you need but weird setup on the side of a building.. not exactly inviting outdoor view. Use to tent sales and items setup outside to make it more open and welcoming..
I must confess that Im incredibly happy with Harbor Freight Tools’ renovations to store sometime last year as the aisles were incredibly hard and all the tools were cramped everywhere. Now, I can easily find what Im looking for with ease. I keep coming to this place due to all the coupons Ive been getting in the mail with their loyalty program. The staff is always friendly and professional with speedy cashiers that never make a mistake and bag everything.
I love me some harbor freight u get your money worth n reasonably
Clean, sanitized, friendly staff. Overall a good experience.
Not able to use 20% off coupon. Online coupons were all expired.
Great in place with great deals!
Good and cheap tools that last a decent amount of time. When they do finally go out harbor freight is ready to replace them for you at no charge if you have a receipt or your purchase is in the system under your membership. Ive always enjoyed going here and Ill continue going back.
Quick service, loadout
The store is very neat now and well labeled. They might need to have both check out stands in use today. Good bargains!
Was here before and after the remodel . Staff is very helpful and the store is still very clean and organized. Bathrooms are very clean. The new automatic doors definitely come in handy for large purchases. Will definitely continue to shop here. Very good store overall. Lots of parking space.
One of the biggest HFT Ive been in staff was also knowledgeable
Enjoy shopping in the newly remodeled store with their wider aisles. They always have a great selection of items at reasonable prices. The employees are helpful and pleasant, professional and knowledgeable. One of my favorite stores to shop. They have great coupons!
Always find what Im looking for
Clean store with great prices if you need mid-grade tools. They have large tool chests. Many tools. Home security systems. Mini safes. They have a good assortment of sand paper. Many items at very reasonable prices. Good shopping experience.
HF is a good place to shop for tools and misc items. You can find some good deals. Keep your eyes open and you can find items on sell but be careful it could be cheaper or more than before. Download there app and keep up whats on sell. They will send you there magazine each month, just apply for it online.
I love prices over here
Great tool cheap
Our local Harbor Freight is a very nice store for tools or other Implement you might need for projects around your house. They have recently redone the front so its much easier and nicer to check out.
Great savings and good deals.
Great sale
The old store had a smell that gave me headaches. They have added space and redone things. Much better!!
Love this place.
Had trouble finding air compressor oil, gave Harbor freight a call, they answered immediately and confirmed what I needed, when I arrived I was able to receive quick assistance and I really appreciated the help. Thank you
Has what you need at low cost
Good store love going there
This store is in need of a competent store manager. Customer service is nonexistent at this location.
Great sales, coupons and product. I have no idea where to find anything in the store though.
Some good merchandise. I buy tarps when on sale. Drills, bits, tape, etc. Nothing really big. Compressor for the air brush I use. Have had for many years, still works great. Buy the extended warranty, these days,most everything is Made in China, cheap. Not made in USA.
The store was clean, well stocked, and the items I looked at had good prices. The employees were helpful and friendly. Melinda was the cashier I checked out with and she was friendly and helpful as well.
Great service well stocked
I find it hard to resist the attraction of tools, and Harbor Freight (HF) is one good place to satisfy my desire affordably :) This particular store in Wichita Falls is clean and well organized. BTW, if you are new to shop in the store, please know that there are various HF coupons online and in many magazines. Also there is the free-item coupon that as long as you buy something (that something could be with or without using a coupon), you can get the free item.
Love the new layout. Its really updated, bright, lost that back shop warehouse feel. Always seem to find that weird tool I need.
I buy tools here all the time and am satisfied with them usually. BUT I just spent 40 minutes on the phone waiting for customer service to see if I could buy a part for a tool. Their recorded message says someone will be with you in a moment. I would prefer that it say, A customer service agent will be with you today, maybe. Theyve been in business for 40 years and still have this pitiful type of customer service. This is one reason I dont buy the inside track club. I just dont think they really care that much about their customers though they repeatedly stated for 40 minutes that their goal is never to disappoint you. And the department I called closes at 2:30pm (PT)? Customer service gets a one!
I had 5 coupons in an envelope for my husband. Ms. Laura (employee) at register, was so helpful, pointing to where items were. On each she was CORRECT!Again thank you Laura....Eva D
Favorite place for tools!!
Very good service
Great place to shop
Real tool people hate this place, it works for me cause real tool people dont take the time to work with a novice like me. They had what I needed and the cashier was cool
I want to be sure Bobby in WICHITA FALLS TEXAS gets my thank you. I called customer service after he went out of his way to help me with a nail gun and compressor. He even put the fittings on the hose and told me how to attach them. He gave superior assistance. However when I called customer service to let them know about this great employee they must have put it under Wichia Kansas because I got a voice mail from a manager there thanking me for the call. I called back to cust ser to be sure they got it right but didnt hear from Texas manager as Id requested to be sure Bobby got his credit.
Always friendly and lots of big boy tools.💪
They have most of the things I needed .
Like all stores, same layout, same tools. Decent deals and coupons galore. Didnt have everything in stock that I needed, but Ill come back in a week to see if a new shipment came in. Friendly staff.
Finally a place where workers know whats what and where it is at. Thank you guys for reals thank you team
I love this store. If I won the lottery you can bet Id be spending alot in this store. Something about green houses, power tools and solor panels in the same store that makes this place better than the others.
Pretty sure Harbor Freight is the reason for all the spam calls about your car warranty and winning a night at Hilton hotels. They are overly persistent about collecting your phone number.
Great place for hand tools and electric tools. Plenty of parts for your DIY, home plans.