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Legacy Truck Centers, Inc
20 23rd St, Wheeling, WV 26003, United States
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Legacy Truck Centers, Inc

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Se
Review №1

Ive been in trucking since 2013 and NEVER gotten such great service and work as Chris and his team. Our drivers asked to change routes so they are able to go there as needed. This is The Gold Standard in service, quality of work, and Wolfe Trucking, Inc. has a new best friend.Sean D.VP Operations & Compliance

Ri
Review №2

Very good professional people. Thank You very much for such a old fashioned way service, respectful and reasonable.

Su
Review №3

I had a major DEF leak. They were fast and courteous. They got me on my way quickly. Its downtown, so I highly recommend bobtailing in and not trying to bring a 53 trailer up in here. The truck entrance is on the back side of the building off 24th street.

Al
Review №4

This business was sold to Legacy. It was Wheeling Truck Center. I cannot say if it is still a great place to take your truck.

Ma
Review №5

Absolutely THE BEST TRUCK DEALER Ive had the pleasure to deal with Heather, Sam, Robert and TJ as well as the owners went above and beyond to make my stay comfortable. Its hard to find a dealer that is honest and far and leaves you with a since of complete satisfaction. Thanks again Wheeling Truck Center Im a customer for life!!!

Al
Review №6

Good for parts, they had everything for my truck. Dont know about service dept but 5 stars for part department.

Jo
Review №7

Wish I could more then 5 stars, Chris in service went above and beyond getting our car hauler repaired and back on the road. Also a big thanks to Dave & Derek along with Chris for sweating your butts off helping our driver get his trailer hooked up! Thanks again and look forward to working with you guys again.

Su
Review №8

I had a great experience with Wheeling truck center. Great customer service and service department. mechanic name Tom done an excellent job diagnosing my truck, repairing it, and getting me on my way in a timely manner with minimal downtown. Service manager Heather was kind, courteous, and made me feel comfortable knowing they were going to get the job done and I would be up and rolling in a timely manner because time is money. I’d recommend them to anybody without any hesitation, because I know that they would get the job done.

Br
Review №9

Chris Gellner in service got my truck in the shop right away and got me rolling again. Very friendly staff, great service! I will not hesitate to bring my truck here again.

Ka
Review №10

Im in process buying my truck from here. All I see so far is honesty - especially from Donnie Daugherty from sales ( this guy picked me up from the airport all the way in Pittsburgh to the dealership and after I finished looking at the truck Im interested in he bring me to a local motel, a few hours after he text and ask if everything is 👌🆗OK. Even they are going to put new EGRs on my truck after we agree for a price( just a reminder this is about 2000$ )UPDATE - So far so good 2 months on the road truck runs great no problems at all THANKS Donnie Daugherty 👍

Ti
Review №11

Good group of ppl there!

Do
Review №12

First time visitor to this business, went out of their way to provide part info that my local vendor could not. Service to customers is the defining attribute of a great business. I will purchase from these folks in the future.

Bi
Review №13

Very professional people! This shop cares about the customers Was unable to get my right Window to roll up . The shop was busy and unable to get me into the shop at that time Heather in service Came out and was able to find the problem. The problem was fixed Thank you for the help Heather I do appreciate Billy Cagle.

An
Review №14

Excellent service,very knowledgeable and everything is done to get you back on the road ASAP. If you need anything done just give Heather at wheeling truck center a call she’s the best!!!!

Mi
Review №15

Great staff. Prompt service. Easy to work with and really cares about their customers.

Sh
Review №16

Kudos to Heather and Sam. Came in with a cracked coolant reservoir. They were able to get me in right away. Allowed me to make my appointment on a JIT delivery.

je
Review №17

I just want to commend Chris Geller for his awesome customer service today helping me find parts I have been looking for over three weeks. I explained what I was looking for after finding a pressure cap on your website. Looking at a part diagram on your site did not match, what I was looking at in my vehicle. Chris said let me go look at the part, he did and found what I was describing matched what he was looking at. I measured an opening on my expansion tank and he did the same there, and they matched. I asked it they had the radiator pressure cap for the tank, he looked and also found it. After spending several minutes on the phone finding exactly what I have been looking for, key parts that my vehicle could not operate without, Chris found them all and assisted me with the part numbers so I could add them to my cart on line. Chris made my day! Thank you Chris Geller and Wheeling Truck Center for the exceptional customer service, Jeff F.

Se
Review №18

I had an oil leak that resulted in seals being replaced on my Volvo. Heather and her team took care of my needs every step of the way. Im definitely going back

Da
Review №19

The staff was very friendly and helpful. They definitely seemed to know what they were doing.

WA
Review №20

This is the worst truck dealer yet! This truck was purchased through them less than 2500 miles ago and it has had nothing but downtime. This truck is nothing but complete crab and even the air dryer has been bypassed because its entirely full of oil and constantly leaking. They had complete disregard towards me and I personally would never deal with them ever again.

Ja
Review №21

I ordered a truck thru them. Truck was not ordered right. So I had to settle for the truck. I spoke with the owner and sales person and was pretty much told to bad so sad. I told them I would not buy any thing else from them and would not recommend them to any one. I was very disappointed with this whole experience. The owner said Im sorry it happened and I dont blame you for not recommending usIf you buy from here, I hope you have a better experience than I did.

Ma
Review №22

Back-alley shop is the best way to describe them. I awarded them only one star. However, even that is too high of a rating. Very unprofession. Very racist. And incompetant.They never fail to take payment. But fail to actually fix the issue with my truck. I suggest if you do break down, go to a different shop. A high towing fee is worth not dealing with this company.Money knows no colour, so please treat every one equally. And do your job professionally.

Ol
Review №23

I did replaced windshield here. They did it fast.

ki
Review №24

The Service writer Heather was Great she really knows her stuff, She kept me updated on my repair, gave my driver a ride to the hotel and even tracked the parts needed for my repair. Wheeling Truck Center is going to be added to my vendor use book and I look forward to working with this team again.

Jo
Review №25

Excellent customer service. Friendly staff

Mi
Review №26

This place was great they got me in next day when everybody else would not get me in for almost a week. Once in 5hrs later on my way would recommend them to anyone

Ri
Review №27

I am really tickled with my experience there, I limped in with a bad water pump on my Freightliner truck. Working together with their parts folks we found a pump in Indianapolis and it was overnighted. I was driven to the hotel and given a special rate for the night for my dog Molly and I. The next morning they came and picked us up when we called. The water pump was already there and being installed when I got to the dealership from the hotel. The staff is first rate!

bt
Review №28

I like Volvo Trucks is coland best Truck out theirVolvo Truck is number one

Al
Review №29

They was working here on my problem with electric and charged me 600$ for nothing. They didnt find the problem whit wires. After that i was in other volvo dealership in Ohio and they find a problem after 1 hour and fix me for 400$ total.

Ri
Review №30

They make sure the service is on time.

Bo
Review №31

Helpful, great service and friendly

Ja
Review №32

Chris was very kind and helpful, a great professional!

ph
Review №33

Very good experience when dealing with Tim on an autocar parts order

Jo
Review №34

Great customer service

Ju
Review №35

Best prices I found and fast delivery. Thanks, Chad and team!

Mi
Review №36

Went in for regen problems twice both times people where friendly and owners were great took care of second time.

An
Review №37

Very good guys !

Ke
Review №38

Good people

Ma
Review №39

Check you services

Information
30 Photos
39 Comments
4.4 Rating
  • Address:20 23rd St, Wheeling, WV 26003, United States
  • Site:http://legacytruckcenters.com/
  • Phone:+1 304-232-1440
Categories
  • Auto parts store
  • Truck dealer
  • Trailer dealer
  • Trailer rental service
  • Truck accessories store
  • Truck rental agency
  • Truck repair shop
  • Used truck dealer
  • Volvo dealer
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:8AM–12PM
Service options
  • In-store pickup:Yes
Highlights
  • Veteran-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Credit cards:Yes
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