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Verizon Authorized Retailer - Cellular Plus
10398 Reed St #300, Westminster, CO 80021, United States
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Verizon Authorized Retailer - Cellular Plus
Comments
Re
Review №1

Shanell was super friendly and professional while helping me. Ive had one of best customers service 10 out of 10!!!

Re
Review №2

Jennifer was amazing to work with!! I came in twice & she assisted me on both visits. Very knowledgeable, understanding, and kind. In fact all the whole staff I came in contact with, with great!My son came in with my today & was running around like a crazed toddler, it was stressful but they didn’t let it bother them, which helped me be less stressed. She helped our family save money, too! I’ve had some really poor experiences years back in other Denver Metro Verizon corporate stores. I would recommend to go here instead! I didn’t have to wait either( very helpful when you have kiddos) Thank you Jennifer R.-Ashley M

Ca
Review №3

Shanell was awsome, very knowledgeable and helpful. She answered every question I had. I will definitely come back to see her.

Je
Review №4

Will at cell plus was extremely helpful and and took great deal of time to set up my new tablet and adjust my plan so the tablet was included with the same unlimited plan at essentially the Sam price

An
Review №5

Will, Geo, and Shanell were super helpful today.awesome service and providers. Will definitely be back!

Do
Review №6

Dylan and Ishmeal were absolutely amazing! Made my transition to Verizon from AT&T very smooth. Very helpful in every way!!

Ar
Review №7

OMG, I’ve never been to a phone place like this before!! ❤️🥺 Shanell is the absolute greatest and honestly helped my boyfriend out so much, and we are such STANS of her, we absolutely love her. She even convinced me to move phone company’s ( hes with Verizon ) I’m with T-Mobile and really customer service is truly everything, it means more than anything she is the true definition ( ABOVE AND BEYOND ) and any company should know she is such an asset to work with, and truly Verizon / Cellular Plus, is blessed to have a store manger like her. ❤️ I can’t even begin to name the amazing quality’s she has. But I will 10/10 be coming back to this location, everytime we need something just for her.

Cr
Review №8

Went in to look at new phone options today and had a great experience with Dylan and Will. They were extremely helpful through the process. Would absolutely recommend going to this location if youre looking for great customer service.

Do
Review №9

Shanell I love the why you got my phone form other store I do like that a lot

Je
Review №10

I just had the opportunities goes a Verizon store at church ranch road and I36 I just wanna recommend them highly I am not Tech savvy and they were very patient and talking me through what I needed to do Dylan and Crystal were wonderful Im very patient with me and I very much appreciate it thank you

Ca
Review №11

Dylan and Ishmael were amazing to work with, helped me with everything and more. Super friendly and helpful.

Jo
Review №12

I went in to the store March 26, 2021 Management was very helpful. I have two newer I phones still learning how to use them. She fixed my phone for me. Then instead of pushing me out the door, She took the time to show me what she did to fix my phone. Thank you Very much. Westminster Verizon Store.

sh
Review №13

Shanell and Will are a blast to work with! Great store environment

Ja
Review №14

April and Marissa are absolutely amazing! Ive gone to three Verizon stores before this visit and was not impressed. I am so grateful that these girls were here to help me. The were extremely patient and polite. They answered all my questions and genuinely interested in doing so. I will refer everyone I know to these ladies. Great job!

Da
Review №15

Skyler (incorrect spelling) was wonderful! She helped me resolve my issue so quickly and she was super nice!

Ch
Review №16

Jennifer and Josh at Verizon were so helpful in getting us an upgraded phone for my daughter. Jennifer set up our new phone so that we were set to go when we left the store. Josh added a screen protector and it fit perfectly! Very helpful and knowledgeable.

De
Review №17

Went into the westminster store with a destroyed phone. Trevor was my sales rep and everything went well. He was very knowledgeable, friendly, and quick. Recommend highly to anyone looking for cellphone replacement or purchase. Great store!

De
Review №18

Jennifer at Verizon was amazing. Very thorough and explained everything. Helped me (very not technologically advanced) do everything!!

Op
Review №19

Jennifer at Verizon was excellent today. She gave awesome service and was very patient and took care of everything I needed today

JJ
Review №20

This store is an excellent store with great customer service. We bought my elderly disabled mother a cellphone at a different Verizon store and then refused to do any of the set up so we went to this store on Reed Street and they were more than happy to help us with everything. The person who helped us is Josephine Lopez. She was extremely patient, friendly, kind, and professional. We would have been in a lot of trouble if she had not have helped us. Thank you Josephine, you ROCK!!!!

Le
Review №21

Jennifer R. Was great! She was very helpful and patient with all of my phone needs. She knew what she was talking about and really helped make my trip to Verizon a wonderful experience.

Li
Review №22

Sad I had to even leave 1 star.Most UNPROFESSIONAL store I’ve ever worked with and I’ve been with Verizon for 5 years! Looking at cutting my contract because of the numerous errors and constant lack of communication. Never would have agreed to a plan for 2 people over $325 - who would?!?Can’t correct the mistakes they made - April (store manager) and team members have caused more headaches than help and are the reason I’m in this mess. Stay away from this store.

Ja
Review №23

Shanell was very informed and helpful.

Je
Review №24

Jennifer at Verizon was very helpful in getting my iPhone fixed with a new screen protector. I am always nervous to do it myself and she did a perfect job. Thanks Jennifer!

La
Review №25

Jennifer R. was very helpful and knowledgeable. I would definitely do business with her again! Very detail oriented, and she assisted me with a lot of the odds and ends of the new phone.

bl
Review №26

April was very helpful and patient with getting my cell service transfer to Verizon. Highly recommended her!

Ci
Review №27

April at Verizon was awesome!! She setup my new phone and made switching easy. All my questions were answered. She was so patient.

Jo
Review №28

Great experience working with Jennifer R. She was very knowledgeable, friendly, professional, and positive helping us to close a business account and opening two personal accounts. We are long term Verizon account holders. Best experience we have ever had with Verizon. Store manager who assisted was very helpful as well. Thank you for assisting in closing our business.

Le
Review №29

Jennifer and Josephine at Verizon did an amazing job from selling me the phone and setting it up, even putting on the screen protector! I wont go anywhere else! Highly recommended !

Jo
Review №30

April helped me get some ear buds, and I was like wow, April, you are so good at this The territory manager Schuylar was pretty radical too.

Wa
Review №31

Jennifer at Verizon, she attentive to my issues. Set my phone up promptly and was very informative. I would recommend Jennifer 5 star lady. Thank you Wayne Ross parkins

Ca
Review №32

Jennifer at Verizon was extremely helpful with a problem I had on my iPad. I was very satisfied with her service.

Ri
Review №33

Jennifer at Verizon did an excellent job solving my billing issue and explaining my new phone to me. Im very pleased with her service.

Ha
Review №34

Jennifer and April were great to deal with and helped solve the problems we were having with getting new phones. Very helpful and knowledgeable, and would highly recommend doing business with them.

De
Review №35

Jennifer at Verizon was very helpful and knowledgeable about options that helped me make a decision. Jennifer was very pleasant and service oriented. Thanks for your help with my new iPhone.

Ma
Review №36

Diana was very helpful, knowledgeable professional, and a pleasure to work with!

Or
Review №37

April was very helpful. I received great customer service from her and she was very pleasant. April deserves a raise.

Ro
Review №38

Trevor and Jennifer at Verizon have provided excellent services. They both have knowledge on the new technology and techniques to make a smooth transition

Ge
Review №39

Jennifer at Verizon was awesome. So helpful, knowledgeable and professional.

Se
Review №40

Jennifer at Verizon quickly found the products I needed was knowledgeable and help me register.

Ro
Review №41

Jennifer and the other ladies here were patient and helpful. They help out with getting everything switched over and set up. They did an excellent job when we are into problems and help work through them.

Ca
Review №42

Trevor was so helpful and informative. He was very knowledgeable and I enjoyed working with him.

Ka
Review №43

April, Anthony and Zach were amazing. We had some issues with getting a new phone on a business account, they went way over any thing I would have expected they could do to make this work for us. They are all wonderful.. they deserve a raise!!

Ro
Review №44

Jennifer at Verizon was really helpful. I had lost my phone and she got me all squared away

Ba
Review №45

Jennifer at Verizon . Great to work with. Answered all questions. Thank you!

Ya
Review №46

Jennifer was an amazing rep. ot supper easy to pick out a new phone she explained all the difference between models all the colors they had and made this shopping experience amazing.

Ja
Review №47

Jennifer at Verizon was great she knows her customer service ‼️

Se
Review №48

April was extremely helpful solving my very difficult problem. She was patient even though there’s a lot of pressure to solve a problem that no one at Verizon had seen before and yet she and her counterpart solved it anyways!

mi
Review №49

Jennifer at Verizon dd an exceptional job. She hooked us up with a new phone ad tablet with a better plan. Plus we got tons of accessories at a great price with100 off. So glad we came in during Valentines with the specials 💓

Ma
Review №50

Jennifer at Verizon : She is an amazing person at Verizon wireless store, she was so professional and helpful at the entire time that I was there purchasing my new line .

Va
Review №51

April was wonderful to work with, and very helpful in finding the most ways to save the most money!

St
Review №52

Trevor was amazing! I was in and out of the store in 45 mins with a new phone and set up exactly to my old phones settings! I recommend anyone to visit this location. It was clean and everyone was welcoming and so friendly!

Be
Review №53

April was amazing. She helped my 11 year old son and I select the best plan for him. She is definitely our go to in the future. Ty April.

Da
Review №54

I knew that switching from AT&T would be a nightmare, but Trevor made the process super easy (for ME) and went above and beyond in solving all of the issues we encountered. Great place, great service, and great job observing COVID protocols and whatnot. Thanks!

Ro
Review №55

Jennifer at Verizon did a great job setting up my new phones

Cr
Review №56

Jennifer at VerizonVery helpful and knowledgeable. Patient with assisting me, even though Im older and not very tech savy.

Ka
Review №57

Jennifer and Trevor at Verizon helped us purchase a new phone and helped to choose the razr over The Samsung flip. Great decision. Also transfered info. Took their time and were very helpful. Will be working with Jennifer to get my husband a new phone soon.

La
Review №58

Jennifer at Verizon great job.Thanks,Lauren

Review №59

Excellent service!April and Brent are the best! Almost excited to be back and hang out with them. Definitely exceeded our expectation with their great costumer service.

Da
Review №60

Jennifer took excellent care of us...she is very good at her Craft. Highly recommend you visit Cellular Plus in Westminster!

My
Review №61

Jennifer was amazing from start to finish and provided some of the best customer service I have received from Verizon!

Jo
Review №62

Jennifer at Verizon was very professional and informative. Great customer serivice.

Li
Review №63

Jennifer at Verizon was very patient with this old lady. She is a great person and I thank her.

St
Review №64

Brent was knowledgable and expedient. Usually, you and up waiting at these stores for several hours setting everything up. 30 min (or less)! Highly recommend.

Ra
Review №65

Great customer service. I came in for a new phone and upgrade. The trainer was very kind and helpful throughout the process.

Am
Review №66

Trevor was such a joy to work with! Very knowledgeable and personable!

Me
Review №67

Trevor and Jennifer at Verizon were amazing! They were both patient and informative!!!

Re
Review №68

Jennifer at Verizon was very kind and patient with my mom who is hard of hearing. She took a lot of time to be sure my moms needs were met.

Jo
Review №69

April and Josephine were VERY helpful. They went the extra mile to make me a lifetime customer. Not something you get at corporate.

Am
Review №70

Ive been to several Verizon stores; been a Verizon customer for about 13 years now, and this is by far the best store I have been to. The store manager, Jason, was fantastic and extremely friendly and helpful. My boyfriend and I spent most of our time there just talking - Jason was very knowledgeable. We ended up leaving with what we came for as well as a great customer service experience. I highly recommend this location and will definitely be revisiting this location in the future!

Ke
Review №71

April was a great help getting my IPhone 12 Pro Max setup. Very friendly and informative!

ro
Review №72

Shanell is great

Re
Review №73

Jennifer at VerizonI was having trouble trying to figure out my new phone and Jennifer wad very helpful and patient.

De
Review №74

Liz and Daisy at Verizon were AMAZING!! I’m from Kansas and my phone completely quit working while I was in Denver at a medical facility. I didn’t know what to do so far from home. I went into their Verizon store, and they bent over backwards to help me! They answered ALL my questions and set up my phone. Liz even called me on my way to Kansas to see how I was doing with my new phone. This is the customer service experience I’ve ever had. I highly recommend the Verizon store in Westminster; it’s truly the BEST!

Jo
Review №75

In short, buy your phone through an actual Verizon corporate store or online through Verizon. Buying a phone through this third party will only bring you headaches if you run into issues with your device. My wife bought a brand new iPhone 11 pro (which included a new SIM card) here. The phone within 3 weeks started to loose cell connectivity for extended periods of time. Brought it back to this store and they told us they could swap the SIM card out for $5 and then they preceded to try and sell us a screen protector. Needless to say, they were of very little help. We have tried bringing it to other stores to get better assistance but are always told to go back to the store we bought it from. If you contact Verizon directly they send you a SIM card for free, this 3rd party will charge you for services you dont need to pay for if you go direct through Verizon.

Ju
Review №76

April went above and beyond to get my phone working. She is extremely personable abs struck up good conversation while waiting on hold. Welcome to Colorado!

Ko
Review №77

Elisha was very helpful! I called before coming in & he had everything to go upon my arrival. Answered all my questions - in & out the door quickly. Thanks!

Ar
Review №78

Will and Shanell at cell plus

Ju
Review №79

April went about and beyond to get my phone working again. Super personable and a joy to conversate with while on hold.

Br
Review №80

Jennifer is very helpful & got me setup quickly with my new device! Thank you!

Ka
Review №81

Very clean environment. Elisha did a great job and was very helpful! April was very friendly as well. Overall a great experience. Would definitely come back!

Os
Review №82

The service at the Verizon store was impeccable! Thank you April M and co worker for the wonderful and respectful service!

Al
Review №83

Great service! 👍

Ky
Review №84

April was amazing! We were all over the place and she was patient! Thank you

Al
Review №85

Trevor was amazing. So thankful for him 💖💖💖

Mi
Review №86

The associate who helped me was astonishingly inept and indifferent that I drove straight to T-mobile from here and dropped my 3 year Verizon contract in the trash like a soiled diaper.

wi
Review №87

TrevorExcellence of service and cooperationVery friendlyTrevor and April are awesome

an
Review №88

Zach took care of all my needs and I would highly recommend this location. They were kind and informative to my needs.

Be
Review №89

Trever. Good service. Very happy

Ja
Review №90

Great service, jovial crew, excellent management. Enjoyed the experience of spending 2K+ on phones 😂

Is
Review №91

I was shown and clearly explained all my options to best fit my phone needs! Very easy activation and happy to be back with Verizon!

Le
Review №92

Jennifer at Verizon was great and went above to help with my claim

Lo
Review №93

Brent at the location I went to was fantastic and extremely helpful! Definitely going to him again!

Br
Review №94

Elisha was great to work with! Answered all of our questions and made everything easy.

Da
Review №95

Jennifer was very nice and super helpful!

Pe
Review №96

Josephine and April all 5 stars!!

Ro
Review №97

Trevor A great help setting up iPad

Pa
Review №98

Elisha and zoey and team were the best to work with! Complete patience and understanding of the older generations tech needs. I highly recommend this office!

Be
Review №99

Jennifer was outstanding. Patient and very informative and knowledgeable.

Sh
Review №100

This is definitely my go to store, the staff is amazing and kind. The two lovely ladies that work there are supper friendly and always for fill my needs and know exactly what I’m looking for every time.

Information
23 Photos
100 Comments
4.8 Rating
  • Address:10398 Reed St #300, Westminster, CO 80021, United States
  • Site:https://bit.ly/3j5uwF8
  • Phone:+1 303-466-4355
Categories
  • Cell phone store
  • Cell phone accessory store
Working hours
  • Monday:11AM–4PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:10AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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