WARNING WARNING WARNING!!!! DO NOT DO NOT GO TO ADVANCED AUTO PARTS. THEY DO NOT KNOW WHAT THEY ARE DOING. I BOUGHT A RADIATOR AND COOLANT THERE. SOLD ME THE WRONG COOLANT. NOW IT MISSED UP MY TRUCK. GO SOMEWHERE ELSE. STAY AWAY!!!!

Joe was very helpful and experienced. This is now my new go to. Use to be Orileys auto but not any more. 73rd and Sheridan Advanced auto.

I got what I need it very thing good

Steve and Jessie are both Rockstars! I had called ahead the day before to order my heater core to get it replaced this weekend, I have been driving around the last week with a generator in the back of my truck bed and a little electric heater plugged into my cab to get through the week until I could replace the heater core on the weekend. I went to the store at 7301 Sheridan Boulevard to pick up my heater core that was already ordered and found out it wasnt there. Immediately Steve and Jessi got on the phone to find out why it hadnt been shipped and why they hadnt been contacted of a cancellation. Jesse found the heater core at a nearby store and got in his vehicle and picked up the part and called me back a half hour later to say he had it on site. Things happen when your shipping parts and pieces from store to store and I understand that, however instead of telling me (hey, go to that store and go pick it up theyve got it) they took Ownership of the problem that was not my fault nor Theirs and solved the problem in 30 minutes!!!!😊😊😊 I only had one day scheduled to make this repair, they just made that possible so next week going to work Ill be warm while its snowing outside!! Thanks guys, I really appreciate you! To Advance Auto Parts Corporate....I hope you recognize these two young men for their Service and commitment to Customer Satisfaction! They earned a customer for you and them!! Reason #126 while I still wont shop at OReillys keep up the good work!

Advanced Auto Parts will not honor warranties on batteries. I have an 11 month old gold battery with a 3 year warranty which continually dies and has to be jumped. Ive had my car checked at the mechanic no electrical issues. I took my battery to the store & was told they have to try to charge it before they replace it so I left it for them to charge & they said the battery is fine and will not replace because something is wrong with my car which has already been checked. This will be my last purchase at Advanced Auto Parts they do not stand behind their products.

I just want to thank Dale for the amazing customer service. Best Ive ever had! I appreciate the help you provided me to get me where Im going. I would have lost my job if it wasnt for you sir. THANKS A BUNCH!

Love this place and I do 10,000 a year

I had a horrible experience at Advance Auto today. As I pulled up one of the employees(Hayden) was smoking while standing in the doorway talking to someone in the store. Fortunately he moved so I could go into the store. I walked up to the counter, as I walked up one of the district reps walked into the back of the store. I waited for about 2 minutes when Hayden walked back in the store. He walked up to a computer and started working on the computer while no one was helping me. He worked on the computer for about 2 minutes before a delivery guy showed up. Hayden greeted the delivery guy and walked into the back of the store with him to get a cart. He then came back and continue to work on the computer for a couple minutes. Still no help. Finally after 7 or 8 minutes the district rep return to the front counter and was able to help me. Im not sure what was so important that he had to be on the computer and ignore a customer but this customer felt like he received horrible customer service.

I needed some stuff for an oil change on my car, and a full tune up on my girlfriends car. The guy at the register was friendly and helpful and got me lined out on everything I needed. They didnt have the canister type filter I needed, but they ordered it in and alerted me when it was ready to pick up.

This was several weeks ago now but I went there because I lost my valve stem caps at an air pump. I was having to go to an air machine a couple times a week because all 4 of my brand new tires were losing pressure. When I went there to buy new caps, I simply inquired as to why brand new tires would be losing pressure so quick and the gentleman behind the counter (I dont remember his name) came out to my car and made some adjustment on the valve stems and I havent had a loss of tire pressure since! They were super friendly and knowledgeable. A $3 part and awesome customer service gets you a 5 star review, thank you!

Made several trips today. Service is usually great, however I was disappointed that both Stephen and Joe were not wearing masks during checkout. Furthermore, its seems I interrupted Joe whilst playing a game on his phone, to the point that he continued playing during checkout...#priorities

Excellent buying experience. Ordered a battery online to get a discount. Went to the store a few hours later and Dale R. was very professional, friendly and did a great job of installing the battery. I was in and out of the store very quickly.

Great guys working there, Advance typically always has what I need.

Had all my parts quick and easy!!

Too many parts too advanced

Thank God they didnt trash carquests name! Or maybe they are just too advanced for me to understand yet?!👎👎👎

Went to return some wiper blades tonight, and Joe was determined to find some that fit. He spent a long time with us, searching for the correct tiny adapter for the wipers. I love rainex wipers he found. I really appreciated his extra mile service!

This location has been a positive place to do business for me along time.

They always have what I need.

My go to store they are always so helpful and don’t harass you for not wearing a mask. I appreciate you guys caring for your customers.

The guys were very friendly and helpful. Knowledgeable about the parts & excellent customer service!

Rude, lazy, incompetent. Not even wearing their masks in the store. I went in to ask for a jump, and they basically just said no, because theres only two of us. The two losers who were working on easter sunday should be deported.

Great staff. They came out and checked my battery that I was pretty sure was on its last leg- once verified I bought a battery and they installed it right there. Even though the install causes a few problems, it was no worry. They have all the tools needed to make it stress free for me.

Didnt have what I needed all out.

I like Advance auto because they are always helpful and friendly. I appreciate their website being really easy to navigate and find exactly what I need.

Didnt know but they also have drop off for ups

Good service

Great store.. only problem is they park the company vehicles in the very front of the store and make customers use the further away spots..not really a problem but you would think they would give the customer the better parking spot... Very minor problem..

Really clean store very very helpful employees! Damn Gearheads! LOL

Awesome customer service

I always go here they are pretty good.

Awesome customer service. Hector was incredibly helpful and knowledgeable about my little Subaru who needed its lights replaced. 10/10 recommend

Came in with car trouble, had no idea what was going on. Ten minutes later I was out the door with a new battery installed. The person who helped me, Mike, was very friendly and knowledgeable. The price for a new battery was reasonable as well. Will definitely be coming back the next time I need auto parts.

Nice place, helpful people.

I hate to give this a 3 star rating as usually the service is good. Salesman named Ed has zero customer service skills! More like a trained Monkey! Like I said usually good service but will never deal with this guy again. If hes the only working the counter Id rather walk out and go elsewhere

Always get the best customer service here

Great service

10/10!!! Great customer service. They took the time to walk me through the store, gave me their honest recommendations and were super knowledgeable. So thank you very much Josh and Pedro! My new go to parts guys :)

Mostly friendly and well educated staff.

Interesting to see so many good reviews. Went in here and not a single person asked if i needed help, their computers were down so I get that is a bit of an unexpected stress but all I needed was some fuel treatment, wiper blades and air filters. Of the 6 employees that were standing around the computers I assume one of them could have helped me out. Gave two start because I have had good experiences with the company buying products.

Wanted valve core wrench. Shelf out of stock. Associate carefully checked back room. Also out of stock. Ordered more.

They offer battery replacement with purchase. It turned out to be more than a simple task yet the employee kept at it until it was right, even in the rain! Great job!

The staff was knowledgeable, helpful, and Pedro even installed my battery for me. They employ veterans, too. Cant recommend them enough.

Found what I was looking for and waited to ring out. Pointed to a register told over there. He rang my order with no unnecessary pleasantries. On my way out I found another item. When I returned to the counter to purchase it, was told in the future, please take a moment to think about what youre going to buy before you get to the counter. Employees shouldnt feel the need to give advise on how to shop to its customers.

Employees are very knowledgeable, helpful, and professional. I have been to this location several times and have never had a bad experience. Also, if they dont have something they will help you found it. Highly recommend this place.

Quick good service! Thank you!

Josh is a fantastic employee, helped me out of a major jam that others would never do. Thank you so much!

Dale and Rebecca are absolutely amazing. They always take good care of anything I need with haste and they never skip a beat. I spend thousands a month here because of their unbeatable service and unmatchable prices. I highly reccomend stopping by to see them for any of your cars needs.

Went in after messing up a stupid little $0.20 gasket for my idler arm that holds the grease in. wasnt able to find one without buying the entire kit again for $100.. the kid there wasnt able to help me out with anything off the shelf but was definitely able to send me in the correct direction of where to go look for one..... Thanks for the gasket

Friendly and quick if u need something u cant find they will work there hardest to get u that part

I stopped in at 7pm for windshield wipers. It was dark, the storm was starting to blow in and the wipers were being stubborn. It took two different employees but they persisted and got them on for me! There is an Advanced Auto a lot closer to my home, but they always make you feel like youre inconveniencing them. So I drive 5 miles out of my way for decent service. Worth the drive every time!

Always have helpful associates. Not the largest store, but had all the common things you need and can order parts relatively quickly. Prices are pretty good. They install small things as part of the purchase (windshield wipers, batteries). You can recycle oil and batteries here.

Helpful knowledgeable thanks!!!

Helpful staff. ❤

I bought USED oil here. They must have accepted a return on a jug of oil and put it back on the shelf without checking it. It leaked in my car, thank good it was on my rubber floor mat. But that could have been bad.Thanks to the dirt bag that did that in the first place, too.And the day before when I bought the oil I was standing at the check out while an employee helped another person with items. When that employee came back to the register they checked out the other person first. Wait wuhh? I was waiting to be checked out...

I came in close to closing with a dead car battery. The manager checked the battery, even checking where I got it from to see if I would have a warranty on it. They suggested a good replacement and even installed it for me. The guys working here are great and very helpful.

Not good I went there to pick up my printer ink I order from best buy I need a code I didnt have couldnt get it

Not sure how much the staff gets paid, but its probably not enough. They know a ton and have helped me feel comfortable with the stuff I have purchased. They help everyone and yet I never feel like I have to wait very long to make simple purchases. Note: I am not a mechanic.

Pedro was super helpful with tips on what to get for two different vehicles. He was knowledgeable approachable and made an effort to explain things in a way I could understand.

Pedro sold us two locking gas caps. He was a big help to make sure we could lock and unlock them. Great job Pedro!!

Were helpful

Im having the same problems a friend of mine is having where I try to enter my vehicle to get the right part hit the add vehicle icon to complete the process and get sent to start for add a vehicle. The same problem happens when I try to shop out of the store by me and it tries to get me to shop in another state. The store is great. I love the service its the website I have problems with.

Love these guys! They helped us get the truck running again just like new!

Friendly and funny customer service, but also knowledgeable. My dad and I were in and out with a new car battery. The store is well stocked and organized. One of the best auto shops in the area.

Average. Nothing super bad, nothing super good.There are a couple of employees that are very knowledgeable and helpful. I consider myself lucky if one of them is working when I shop here.

These people were very friendly and the store was super clean, even back by the used oil collection container. Their prices are usually the best and, if not, theyll match a competitor. Advance has become my go-to auto parts store over OReilly lately.

The staff are very knowledgeable and were able to get what I needed and help me install it A++

Good poeple great service and prices

Always helpful

Got what I needed ordered in by next morning.

Had a dead battery and they showed one in inventory but not there when I went to get it. Manager Michael Bectel(?) jumped in his personal truck and ran to another store location that had one and brought it back pronto! Dave was extremely helpful as well and I appreciate both of their efforts. They tested for other electrical issues as well as installing the battery. Not easy to find customer service like that anymore! Thanks!!

I needed to change a headlight in my 2006 BMW 325i. A local auto repair placed wanted $40 total. I got the part for $16 and the guy there showed me how to change it. It took like 2 min. I saved money and Im a happy customer.

Fantastic staff. Fantastic service and pretty good prices. Royal purple 40 bucks for 5 qts.

Worste experience ever it was so bad i even called the manager the nxt day dont bother calling this place i was stil on hold when they was helping me at the counter was terrible

Gentleman working the counter was friendly and knowledgeable. both trips (had to return the old battery for a core refund) were in and out and as enjoyable as a trip to Advance Auto Parts can be.

My husband called your store looking for a specific part. He paid for the part and was told it would arrive within 3-5 days. After a week, he called the store and was told it was coming from Texas and it would be another 3 days or so. This whole time he was being lied too. After two weeks of waiting he went back to the store and got his money back.

Returned the parts I ended up not needing. Its like biting stock in the company carrying around parts around til something fails.

Very good.

This is a great little place to pick up some items that you might need Hardware some bathroom items paint things like that and its close good people to Great customer service I recommended it

As always the service there we great and they had the parts I needed. Soft was a good visit.

Staff and selection of products is good. They normally have oil change specials and combine with the Speed Perks reward make this a value packed shopping.

Best M Auto Parts store on West side of town absolutely free absolutely helpful and loads of free services from battery charging Diagnostics running as well will help you get the cheapest and best deal for any variety of fluid change on your vehicle or car part needed and have free loaner tools

Usually I like advance auto parts but the customer service at this one is pretty awful 😕

Employees were knowledgeable and able to help with odd ball parts I was looking for.

Im a contractor with a Gold account this advance auto never has time for its customers is happy too argue with its customers has left a bad taste in my mouth! I reccomend going too any other advanced autos and skip this location! Ill drive too Boulder for currect parts and good customer service. U piss off sheridan and theyll send u home with wrong part bad advice etc. Im really sad and its unfortunate because I believe in the brand just not this locations customers service .. not too minchin some of the guys have terrible language . And they act like its ok and its not! I want my parts and a sile and have a good day. I dont pay for ur bad attitude and thed older lady there in management tries her hardest too obstruct, Deny etc. Shes a real winner never has a smile and is always rude!!Advanced auto u are better than this..Go boulder local!!!

It was ok..

The people working here are knowledgeable helpful and friendly.

Helpful staff, the usual prices. Didnt have a part and opted to order it for me but it was going to take too long.

Loved this place, loved the service and I got in and out promptly. THIS IS HOW YOU DO BUSINESS!

Had great experience very helpful, helped me with parts I needed to extract a bolt

Friendly, knowledge and great customer service by Dale.

They were nice and helpful and gave me exactly what I needed, new brake pads

The guys here are so helpful!!!! They went above and beyond to make sure everything was right!!

Dont know what happened to customer service here, but the crew offered no help or assistance...last time Ill go in here.

Have a majority of things you could need. Pretty helpful. My preferred auto shop in the area

Always have what i need when i go in. And everyone is ready to help, with any issue.

They have nice online coupons

I went into this store and was greeted several times by friendly faces, not the kind that are bugging you to buy stuff but just to see if they can help find something. Then as I left I believe I had like three people making sure I would be ok with my bags. Btw, Im in a wheelchair so service like this melts my heart. So thank you to AutoZone and its staff for the fantastic service.

Great people..... they went above and beyond

Always have them hard to find parts that no other stores have