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Publix Super Market at Polo Grounds Mall
926 S Military Trail, West Palm Beach, FL 33415, United States
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Publix Super Market at Polo Grounds Mall
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Lo
Review №1

The associates and managers there were friendly and were willing to help locate an item that was labeled on the shelf but was not stocked. A few minutes later an associate came from the back carrying the exact item I needed. The store was clean and well organized. And stock clerks were pleasant and helpful as well. Ill be coming back to this store again. Thank you all for a wonderful shopping experience.

Br
Review №2

Ive been coming here for 21 years now !! Always Clean and Spotless, good selection of stuff !!

Li
Review №3

One of my favorite Publixs to shop in this area. Wide aisles, helpful staff and variety!My only complaint: the small parking lot.

Kr
Review №4

My shopping experience was great and my birthday cupcakes with excellent and whoever made them cupcake need to Pat yourself on the back there was delicious

Al
Review №5

The system they have to buy water in gallons is super obsolete, more than 15 minutes waiting for the empty gallons to be received.

Te
Review №6

It was an most excellent experience! Very clean and managed well, the employees were just great. Thank you for the experience!

Sa
Review №7

It is well run, well stocked grocery store. Incredibly clean. Prices are higher than the discount stores, but you get what you pay for. If you pay attention, there are some very good deals.

ce
Review №8

Publix is good it’s my favorite place to go for groceries. Employees are knowledgeable:) The only suggestion I have for all Publixs is to look into making the delis larger with more employees especially sub area. The line can be long and lengthy wait time.

An
Review №9

You find specific products that cannot be found in other supermarkets

Ta
Review №10

Great they have really nice employees everything was in stock unlike other places! I was in a hurry and the customer service lady called me over not knowing I was in a hurry and ring me up which I thought was super nice the store is very clean and everybodys very helpful! My top three favorite Publix

Me
Review №11

This is my favorite Publix. They have items other Publix do not carry and the wait is usually short. Cashiers are quick and keep things moving and staff on the floor are helpful and courteous.

La
Review №12

Pricey but always seems to have what other stores don when it comes to food and wines, etc. The pharmacy is good too🙏😇😏

Do
Review №13

Great Publix. Very clean. Helpful staff and managers. Shopping is definitely a pleasure here.

Li
Review №14

Love this store. I dont think I have ever seen a store with more helpful employees.

Ya
Review №15

I love publix super market, but in this one in particular i dont have any luck with the western union, this is my 3rd time in this week trying to use the western union services and always was some problem with it

Es
Review №16

Very good shopping experience. Employees are amazing

Ma
Review №17

Always a great shopping experience from the time you walk through the door. I love Publix!!

Ma
Review №18

Everything was pretty good except for one thing caffeine free Pepsi and caffeine free Coke not diet caffeine free but just caffeine free

Jo
Review №19

Long lines in the check out section. I was waiting a long time...customer service manager needs to open more registers to give good and fast service to customers.

Po
Review №20

Honoring the good name of Publix, this is no exception. Clean, organized, nice and skilled personnel. Honestly, where shopping is a pleasure.

Va
Review №21

Nice publix, its been at that location for a very long time. Everyone is very nice and always helpful.

Ka
Review №22

The parking lot situation is terrible. This Publix is on the small side. However its still Publix; customer service is still great.

Au
Review №23

I enjoy the clean store and kind staff. The parking lot needs a little work.

Ca
Review №24

I absolutely love this publix. I wouldnt go anywhere else.

La
Review №25

Every time ive been coming to publix to get a sub made its always a problem no matter the time of day. Workers are rude and choose to ignore me like i havent been standing there for the past 5 minutes or more. There was a time i called while in the store to be helped while standing at deli because the workers are looking at me and just talking and doing their own thing. Its as if they dislike there job. You dont like it then quit. 07/28/2021 117pm 07/27/2021 evening and every other day prior.

Ca
Review №26

The staff is always friendly, they greet you as soon as you get in the store

St
Review №27

Talk about a one stop for almost everything I needed that day!! I renewed my license plate sticker, got my grand baby our favorite GRASS FED SWEET WHITE CHEDDAR FROM IRELAND and happened to get a great price on our favorite breàds!!!Hope all is well with everyone reading this, may you and yours be blessed with safety, good health and kind thoughts and actions, both to you and from you!!May we all remember to CARE FOR EACHOTHER ~ Smile often~it is good for your health and you never know how far a kind smile can travel~ through the darkest of days and the saddest of nights.. May humanity UNITE AND BE THE LOVE WE ARE CREATED TO BE FOR ONE ANOTHER!!! Live life, be THANKFUL, especially in times of great suffering~♡~There is a Creator who knows your name and I do not know you but I know him and by his Spirit I was motivated to write this for at least one very precious soul who may not believe in love, life or a Divinity~♡~ it is ok, if you have suffered more than most people can even understand.. then you are capable of greater love and joy than most people can even experience and GUESS WHAT??? If you endure and do not grow weary of doing good, YOU AND ALL THOSE YOU LOVE WILL BE HONORED AND BLESSED and protected from evil and evil doers. All the true believers in the God of light, love and all creation~ are growing in love and wisdom and we are learning to not be so selfish so please be patient and grow with us into the AMAZING HUMAN FAMILY OF THE REDEEMED!!! TOGETHER WE WILL OVERCOME ALL EVIL AND LIVE ETERNALLY IN THE LIGHT OF HIS LOVE!! YES WE WILL!!! The time is NOW to TRUST His power and love by His Spirit WE ARE SAVED FROM THE PAIN OF CERTAIN DEATH! Even in my old age I am learning to love better and be hope for those who suffer in hopeless feelings of despair and FEAR! PERFECT LOVE DESTROYS FEAR AND OUR CREATOR LOVES US PERFECTLY!So again I learn, i live and I LOVE!!YOU ARE WORTHY OF THIS SAME BEAUTIFUL LOVE!! Grab hold tight and never let go!!! SOON ALL WILL BE RIGHT AND ALL THINGS WILL BE NEW IN HIM!! YES, ALL THINGS!!THANK YOU WONDERFUL CREATOR OF THE HEAVENS AND EARTH AND OF EVERY GOOD SOUL WHO NEEDS YOUR TOUCH OF TRUTH, POWER AND YOUR SPIRIT OF PERFECT LOVE!!!♡§♡€¥£♡¥€¥€His eye is on the sparrow and he knows your name, your pain & will heal your heart body and soul~Yes He Will!!🅱️🆓️🅱️🆕️🅱️♥️⚪🕊🙏🏼🌍🤲🏼🌏🆗️🤟🏼🌌🙏🏼♥️♥️♥️♥️♥️♥️♥️

Je
Review №28

Staff friendly & helpful. $5 sushi on wed. Deli carries boars head meats&cheese. Butchers are available to answer questions. Make bread,cakes,etc daily. Pharmacy in location

No
Review №29

Great customer services, and wonderful prices.

Jo
Review №30

Service was consistent with the Publix brand. The inside cafe was a nice treat.

La
Review №31

It was very nice but it was still not the same friendly attention and attitude u get some into a west palm beach store

Be
Review №32

Everyone is great at this publix friendly and helpful clean

Ni
Review №33

One of the best organized and smelling good Publixes

ph
Review №34

Were here mostly everyday really love my store

An
Review №35

Always clean and stocked. Friendly staff that always is happy to help.

El
Review №36

Very nice staff and I found the perfect flower 🌼for my friend.

Be
Review №37

Went for my 1st COVID-19 vaccination. The appointment went very smoothly. Hardly any waiting even though there were about 6 people ahead of me. Very professional and courteous!

Sc
Review №38

They dont have enough help the deli always has a long line.Out of stock with multiple items.

Pa
Review №39

Publix is an awesome Supermarket. The Quality of their products is always fresh and most appealing and their prices are very reasonable. Their Bakery products are to die for. Im very very adamant about excellent customer service and that they do have. I will continue to be a long-time customer at Publix.

Av
Review №40

Subs are great. Service is great. What else is there to say. Its Publix.

Lu
Review №41

Never go there to do anything related to westen union they have no clue at all...

Sa
Review №42

Store is very well organized. 👌🏻

Ca
Review №43

I the pub sub experience is the worst. I have nothing to say about how they taste because they are delicious. But if it takes 45 minutes on average for me to get a sub, then there is a serious problem. It is not a one time thing, this happens here at this location on the regular. No one wants to help prepare the subs and the person working behind the counter is miserable. I only have a certain time to go eat sometimes and they make it real hard.

J
Review №44

Seemed a little smaller than other stores. As always it was clean and stocked. Very limited meat selection, high prices.

Pr
Review №45

Good shopping experience as every piblix store.

Le
Review №46

Found hair in my fruit.. container was sealed... molded dip...

Ab
Review №47

HarolynnShe was good and niceShe do Good job and is nice

Si
Review №48

I love this Publix! The STORE MANAGER went out of his way to make sure I had the desired cake for my cousin’s baby shower! It felt like I was dealing with family. I had been so stressed prior to contacting this Publix and the store manager, bakery manager, and bakers made everything easier!!!! Thank you guys! I am forever grateful!

An
Review №49

Store is usually clean, very organized friendly staff.

Ma
Review №50

Buy 1 Get 1, Customer service, and Deli are awesome.

Te
Review №51

This Publix is a great grocery n more store! Always greeted by emoloyees in the aisles and at checkout. Nothing is too much trouble for them. Happy and kind employees. Kudos to management for treating them right! It shows. Produce always looks great and beautiful meat selection too!

Da
Review №52

Poor pharmacy no orderly line. It doesnt matter there is only 2 of you, service the person who has been patiently waiting not the person who just showed up. Even if youre busy acknowledge the customer give directions. Mind you when I showed up nobody was their.

Ro
Review №53

Very clean and organized. Easy to find items

Sa
Review №54

I go here and pick up my prescriptions I always have a good experience 90% of the time

Br
Review №55

The 2 is for the INCREDIBLY SLOW DELI AREA.stood there for 20mins waiting in line cuz the lady was taking her sweet time and moving like a snail.felt like she could have definitely been quicker.the rest of the store is great tho

La
Review №56

Nicest people on earth. Well trained

An
Review №57

Worst customer service from Manager at the bakery department. She wasn’t friendly at all, instead giving us so much attitude from a small question we had.So I decided to go to another Publix instead and will never go back to this public ever again.

Ru
Review №58

This publix has a good supply of ginger shots the store was empty clean fast service.

Je
Review №59

I ordered a sub online, it took them two hours to make it and when I ask the reason the told me someone called out. I’m sorry, but at any other job you would still need to work like someone didn’t call out???I don’t suggest ordering a sub online at this publix unless you want attitude and a sandwich missing condiments.

St
Review №60

Clean Store with alot of bogos

Ro
Review №61

Horrible policies starting with the pharmacy department. 1) My mother needed her $400.00 medication, and they would not let me pay for it over the phone with my card. (I am in Ohio and she is in Florida) They said the only way to pay is in the store, or using the phone app. Their app doesnt allow second parties to pay for someone elses meds. 2) I asked if I could purchase a gift card that she could use to pay for the medication, and I was told that gift cards can only be purchased inside the store. (Again, I am in Ohio and she is in Florida) 3) Also, when they refilled the prescription for only 10 days, instead of the 30 days that the prescription requires. I guess Im just used to the great service we get at Kroger in Ohio.. This would never happen at Kroger. Publix used to provide excellent customer service years ago, but they just didnt keep up with the advanced technology, and updated ways to do business. Way behind the times.

Di
Review №62

Under staff. Its such a hassle shopping here. The lines are always long no matter the time of day.

Ma
Review №63

Buy 2 get 1. Thats all I need to say.

Er
Review №64

Its my neighborhood Publix I love my store although I always feel their watching me, I have a shaved head and a few tattoos but other than that pretty harmless, its funny because long time ago I was in loss prevention, so you know when the random dude comes up to scope you out and ends up looking at some random item, on the shelf 😆🤣😂.But the cashiers always sweet it was Marie a few days ago, very grandma like. I go like twice a month maybe more and my wifes there weekly never had issues with anything, food is always fresh. And love the buy one get one free save mucho 💰 💰#SteveDaWaiter #SFlife

Ma
Review №65

Close to home friendly staff very willing to help.

Ge
Review №66

Nice shopping center. Super clean Publix

Al
Review №67

I can give 5 stars all time for all Publix

Li
Review №68

It is beautiful and wonderful supermarket to get any u need with amazing staff

Ma
Review №69

Its always a good shopping experience

Ge
Review №70

Had my two covid shots there. Personel were tremendous. On time and friendly.

Sa
Review №71

Clean store. Helpful employees. Had all Christmas dinner items in stock on Christmas Eve. Lots of customers and quick checkout

An
Review №72

I got in line before the chicken tenders were done cooking and had to walk around the store which wasnt an issue at all. I got back in line after the elapsed time to prepare the chicken and I had at least 10 people in front of me and there wasnt any bread left or chicken tenders. The woman working came through the entire line and took my order down with a paper and pen and then proceeded to make my order first because I was in line before everyone else. This meant alot to me because customer service employees often overlook the little things like that. She gave the best customer service experience I couldve asked for. Publix needs to endorse this type of over achieving work ethic. I have been to a ton of different publix and none of them were as impressive as this one. This management team would be arrogant and naive to not reward this behavior in some way. I wish I could leave a tip because it went a long way with me especially since everything has been so hectic lately.

Jp
Review №73

Pricey and the steaks. $5 sushi on Wednesday

Ma
Review №74

Tammy, zenaida and Maria from the bakery and cafe are wonderful people so friendly and nice all the time Im so please to visit this publix thanks for so nice experience.

In
Review №75

I love Publix how could you not!

Na
Review №76

I love this store! During the past few weeks, the shelves are being restocked consistently. The essential workers there are always so pleasant and helpful. It is clean and the carts are always sanitized. They all go out of their way to make your shopping a pleasant experience. Thanks to all of you who are working so hard!

Mi
Review №77

Over 30 minutes to wait for a sub....Poor customer service....Ill never come back here...

Bl
Review №78

Store clean staff very nice

Cl
Review №79

Very nice customer service.

T
Review №80

Would have been 5 stars if the the sale tags were placed in the right area

An
Review №81

The staff at this Publix is very courteous well maintained store I frequent it often thats my normal grocer.

Ge
Review №82

Clean store, friendly and helpful staff.

Br
Review №83

Jessica in the deli was fantastic

Hu
Review №84

Nice clean store.The worst chicken wings i had ever taste.

Li
Review №85

Went for covid vaccine. Clean, timely, very couteous

Ma
Review №86

First time...Never been here but l love it..clean and no problems getting my carvel cake

Fr
Review №87

ROTTEN SEAFOOD! Buyer beware. I bought rotten crab here. I waited in the customer service line for 20 minutes while people in front of me bought lottery tickets. All they did was refund my money, even after I explained how my whole dinner was ruined because the smell of rotten food in the house killed everyones appetite. Customer service did not care at all..

Ma
Review №88

Busy, clean and well stocked.

JA
Review №89

Wear a mask, Sanitizing station available, quick and easy access to all products and services including Western Union

Je
Review №90

Nice friendly people

Ga
Review №91

Well is Publix idk how I would rate it so

Al
Review №92

Nice clean place with good selection

Lu
Review №93

The bakery department is the boom!!! So easy ordering, very accommodating and great cake outcome. Excellent service, keep up the awesome work Thank you

im
Review №94

Always very friendly and helpful

Ka
Review №95

This is our go to Publix location. Weve been shopping for years. The customer service is grade A. So helpful, so friendly, and such a pleasure shopping here. Thank you to all the employees for their great service and being so brave during these very dangerous times. 💙

Su
Review №96

THIS IS VERY BUSY PUBLIX SUPER MARKET... I DIDNT HAVE A CHANCE TO MAKE LUNCH... I STOPPED IN TO GET INGREDIENTS FOR A LETTUCE WRAP... BOARS HEAD CRACKED PEPPER TURKEY, PEPPERS JACK AND GOUDA CHEESE, TOMATOES ON A VINE, SPICY MUSTARD, BLACK OLIVES, AND MILD GUACAMOLE... FOR DESSERT CHERRIES AND NUTS... FRIENDLY STAFF... I JUST LIKE PUBLIX.... HAPPY EATING...

Hu
Review №97

Best service and product

Mi
Review №98

Very crowded, hard to find parking until later in the evening. Otherwise its a typical Publix.

ne
Review №99

I love this Publix however today the person making subs was VERY rude. I realize she was making a sub but she didnt have to be rude because i asked a question at the same time. It was a simple question. Apparently she cannot multitask and does not have a good Publix attitude we are use to so sad.

Ed
Review №100

Went there looking for a specific item and they had it. Satisfied!

Information
94 Photos
100 Comments
4.4 Rating
  • Address:926 S Military Trail, West Palm Beach, FL 33415, United States
  • Site:https://publix.com/?utm_medium=organic&utm_source=google&utm_term=google_my_business
  • Phone:+1 561-616-2563
Categories
  • Grocery store
  • Bakery
  • Beer store
  • Butcher shop
  • Deli
  • Wine store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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