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GameStop
225 Palm Bay Rd NE #187, West Melbourne, FL 32904, United States
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GameStop
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Ta
Review №1

I appreciate quick stops when Im on a mission, and today I was. Ran in, was waited on quickly. Huge points and props to Drew for knowing the market and products and inventory. He checked online to confirm what he believed to be true (out of stock on a discontinued item), made an offer to order and ship. He took care of all of this pleasantly and kindly. Customer care is huge to me, and I would award the giant lollipop to him, and this store in general, as I witnessed the same care given to others who didnt buy anything, someone quite needy in their shopping experience, and more. Grateful! Keep up the good work!

Ma
Review №2

Is a great place to be if you like videogames the have almost everything there I enjoy very much going to the game stop

JE
Review №3

Aaron was awesome and helped us with finding GTA as well as explaining the disc insurance. Amazing customer service, Aaron was knowledgeable and even knew the upcoming release dates of the top of his head.

Si
Review №4

I LOVE the man that works at the one who works at the specific one I hope this ones asking aboutSir Im sorry I dont know your name but your friendly and welcoming ~💕Never change and stay safe!About the store?Keep Game Stop alive, this ones well taken care of, as stated above, the man (in the one I hope its referencing) was super helpful and welcomingPop by and say hi maybe?You might find something you didnt think youd want inside a game store, not all of it is games~😊

Br
Review №5

The store is amazing. The staff is very helpful to you to see if they have something you want.

th
Review №6

Best place to shop for video games, collectables and more despite their shortage of PS5s

Ca
Review №7

What a nightmare right before Christmas.Best games and stuff.

Jo
Review №8

Yesterday 2-20-2021 around 1pm both your staff the male and female( im not sure of the names) both are extremely good at GameStop. Fast, polite, and work ethic of what you should expect to see. Good help is hard to find, nick give these two a raise and promotion they deserve it!

De
Review №9

Always friendly service, great selection. This location and viera are my favorites.

Ka
Review №10

Very friendly staff, Drew is always helpful

st
Review №11

Always nice and care about how things are going.

Oz
Review №12

Amazing people workings at the store friendly and atmosphere was good

mi
Review №13

Drew is great alot of info !🤙

Ke
Review №14

I came in about 15 minutes before closing, I received a warm welcome upon entry and they guided me directly to what I needed. I have never had such a pleasant experience in a GameStop.

Er
Review №15

I dont know much about video game stores anymore. Im off consoles and only play on PC. But the boy was happy and the staff were super friendly.

Al
Review №16

Super clean and organized. Friendly staff.

Bu
Review №17

Its a fairly well sized gamestop. Not huge or anything. I go to gamestop almost exclusively for preordering pop and to check their pop selection. But whenever I preorder they always call me asap when It gets there and they actively go out of their way to make sure I get one of the best boxes for my collection.

Bo
Review №18

Really friendly employee helped me out and provided a lot of information on upcoming releases.

Ta
Review №19

They were super nice and helped with everything we needed!

Mi
Review №20

So far so good! Prestige store for a reason.

Da
Review №21

I went there to get a ps3 they only sell them online now.

Da
Review №22

Staff is super helpful and went out of their way to help me and another person in the store as well, Including checking other store inventory.

Ed
Review №23

Didnt get her name but the brunette girl with the glasses was amazing. Went above and beyond to help find what I was looking for for the best deal. Will definitely be back because of her!

Ed
Review №24

Selection is a little spotty these days but as always the staff is awesome and can help you with most request

Ka
Review №25

My grandson loved it because its bigger than the one he goes to in PA.

As
Review №26

Amazing store with an amazing staff. Always are helpful and friendly. They try to always get what you need and answer any questions.And that Major guy is so handsome!!!

Lo
Review №27

Very helpful and nice

Fj
Review №28

Thou many people seem to not like GS as a company this one is genuine a d has great employees that know alot about games and the stuff that goes with them I highly recommend this store. It might just change your mind.

Br
Review №29

The store is friendly ...but dont even try to call. No-one will answer

Ge
Review №30

This place is the place to be for all your gaming needs. The location is great, the people who work there are even better, and overall this is my favorite GameStop location 😁

Jo
Review №31

The staff here is great. They know their games and they listen to you when you ask for advise. Super friendly knowledgeable people.

Ma
Review №32

I like the place, but have had some issues with the used games i have purchased being not in the case or the wrong game in the case.

Al
Review №33

Best game stop in town. Staff is super friendly and helpful. They love nerding out with their customers. Always great deals and just overall a great place to get your game on.

Ki
Review №34

All your gaming needs at your fingertips.

Mo
Review №35

I always go to GameStop for my game and trade in needs, despite not being a gamer. The staff is super friendly and help in every way they can when they can. It is a relaxed atmosphere and I never feel awkward or uncomfortable there. Definitely some great and knowledgable people. I will always use GameStop!

Ma
Review №36

There is a great selection of new and used games. The staff is always helpful.

Jo
Review №37

I travel for a living and have been to many different gamestops but this one will always by far be my favorite. Great staff, always helpful and knowledgeable and have even helped me get more money from trades. Plus one of the few that has physical retro games and systems. And they even had leftover pre-order stuff and gave me one just to be nice. All in all, its the one Ill always choose to go to.

St
Review №38

Not cheap merchandise, but they have friendly service. I bought 3 used items there and 2 were already broken. Their return policy is very flexible.

Gn
Review №39

Its a GameStop. Sometimes they are good sometimes they suck. Management is usually great. Reps may vary.

Ca
Review №40

Always wonderful, the customer service is always great. Everyone is always nice to my daughter and myself, even if we are a handful at times. Lolol

Sa
Review №41

Absolutely phenomenal service! Drew was seriously the most knowledgeable gamestop employee I have ever encountered. Keep up the great work!

Sa
Review №42

This location is great the staff is very knowledgeable and helpful always make my experience better I could order my games online but the service and friendly service I get here is why I come back time and time aging..

Fa
Review №43

I know very little about gaming and the staff has been very helpful on multiple occasions. I gotten multiple pre-owned games with no issue.

Ma
Review №44

Great store always have the titles Im looking for in stock. Also very helpful staff!

St
Review №45

This location of the GameStop is great the guy behind the counter was very knowledgeable and he could answer all of our questions, we had a great experience here and recommend the store

Da
Review №46

Employee there was extremely friendly and helpful. This store is a little bigger than most GS. Usually I feel claustrophobic in there.

Co
Review №47

Good selection but not much cheaper than new games with the newer consoles

sa
Review №48

One of my favorite locations.. best service ever since it was built.

EG
Review №49

Its friendly and i almost aleays find what im looking for. Their advice helps save money and find the optimal game for me

Zo
Review №50

Experience wasnt bad a matter the employee was very knowledgeable,,gave 3star because the company is bias against military they give police/ent discount but no military,, Sad!

Ob
Review №51

Staff is nice, good deals on games of all kinds. They also have lots of stuff from anime to pop culture.

Pa
Review №52

I am very disappointed. I traded Nascar 15 for Nascar inside line because I thought this game had music on track while racing and paid $8 more for trade last night. The girl told me I had 7 days for return. She did not tell me I could not get my game back. I told her if it did not play music on track then I did not want it! I went today to find out I paid $8 more for a game that is 4 years older than one I brought in. They closed before I could bring back yesterday. So now I can not have my game back. To buy it back is $25. I can not get cash refund either. Store credit of $8. Nothing is for $8!! 😡

St
Review №53

The employees here are always so helpful and the stand behind their games if anything goes wrong with them.

Do
Review №54

Great staff who help on a regular basis but a frequent target for flippers. You pretty much have to be there at open to have a chance at anything collectable, and sometimes they open a few minutes early if someones waiting outside.

Pr
Review №55

Great store... staff is awesome and knowledgeable

Ni
Review №56

Great people on staff and a very easy going environment! What a great place to bring your kids!!

Ja
Review №57

Its small but they use the space well & everyone is so nice

sa
Review №58

Great having one so close kids would go every day if I let them

H.
Review №59

This location has a 50/50 staff. Half are nice and half are not so people friendly.

na
Review №60

One of the nicest Game Stops in the county, staff is super nice and they carry a lot more think geek items than other stores.

JA
Review №61

They sell NES SNES N64 and GameCube games!!!

To
Review №62

They are always friendly and helpful here. The store is always well organized and clean.

Sh
Review №63

Helpful and friendly staff, everything is easy to find and the store is very well kept.

Ri
Review №64

Ive been to this store quiet often, i like it, but to be honest some employees are not the type you want to encounter with. But not all. Specific ones

yo
Review №65

Great place to go for games and trade ins. The employee named Drew was really helpful and provided EXCELLENT customer service!

Is
Review №66

Ok store, just dont bother calling because they dont answer the phone, no its not because they are busy, I went in to buy a game and was the only customer in the store, I had my friend call them from my car outside and the employees just let the phone ring out while they talked about random things. Only reason I continue to go here is because its the closest one to my house.

G
Review №67

Very helpful staff very quick and knowledgeable

Ja
Review №68

This one has the think geek store built in.other than that, its a normal gamestop.but its ok

Ma
Review №69

Lots of great things to buy if youre into games

Br
Review №70

The store is small and everytime I go there and ask for help I feel like Im being hurried. Theres always a line of people trying to cram their selves up to the customer desk because there is stuff piled up everywhere and the limited space.

GO
Review №71

Great place great staff, very helpful.

Ne
Review №72

Really nice customer service, this is my go-to GameStop always.

Al
Review №73

Good place. Love it. If u are unfortunate enough to get a scratched game you have a 30 day notice.

TR
Review №74

Great modern clean and very helpful staff

B1
Review №75

The employees/manager deserve less than one star! Sells open games as new!...and argue/mislead the customer why his being charged full price for a opened/used game. Not professional!!! Will never shop there again!!!

Sp
Review №76

Great stock of used games great prices

ha
Review №77

The manager was very rude, moved to another register, and would not take the time to explain how a DLC works to a customer. We have spent a lot of money over the years in that particular store and have noticed the decline in the level of customer service, specially for those new to gaming and for parents trying to get information for their childrens favorite passtime. Im taking my money elsewhere and suggest rhat you do the same.

li
Review №78

The guys here are always super knowledgable

So
Review №79

Very helpful staff here to help you find what you are looking for!

T
Review №80

Overall pretty rad, but price for pre-owned games, especially for non current gen games is too high.

Je
Review №81

Keith drew jon and Aaron all very knowledgeable great store

Ja
Review №82

Great prices on new and used games and equipment.

Wi
Review №83

Always willing to help out in every way possible

Je
Review №84

Excellent staff, friendly, and knowledgeable with a large inventory.

j
Review №85

I love video games, so much that the only time I leave my house is to go to school (ugh) or go to gamestop (yah), that gamestop has all my favorite things, video games. I would tell all my freinds about this place....but I dont have any bcuz I am anti social and I dont like to go outside and only play video games, also I might drop out of high school soon and just live off of welfare so I can play video games all day long!!! I my parents have an upstairs room which they call an attic...but I call it my gaming paradise, but the workers at this gamestop r cool and they make the funniest jokes, one time I bought a game and he said do you really want that, that games lame I said haha ur so funny, so there great with jokes. I would want to work there but....I want to play video games as much as possible so thats not an option for me right now.

Mi
Review №86

Traded in some old phones good prices!! Got an Nintendo Switch.

AJ
Review №87

You can get any game for a good price!

Th
Review №88

My teenagers always shop here, the staff is amazing!

Bu
Review №89

This GameStop always has good deals and good prices on games and accessories the employees are always polite and helps with any problem that I have in store or over the phoneI always get a good deal when I take games down for trade with only two GameStop locations in Palm Bay/Melbourne area this one is the best I would recommend this store for any gamer in the 32905 area

Re
Review №90

Everything clean and organized, staff was friendly and knowledgeable about vr, which is why I was there.

Bo
Review №91

Excellent customer service! These guys really know gaming.

De
Review №92

Its all good like always :-)

Je
Review №93

I dont buy many physical copies of games anymore, but when I do I go here. The staff is always friendly, talkative, and very knowledgeable about anything you need to know.

Ni
Review №94

Great staff! Friendly and super helpful!

Al
Review №95

Never good. They always are so rude to people not with a membership.

mi
Review №96

Quick and easy exchanges and very helpful staff

An
Review №97

Dont listen to the other review! This GameStop is well stocked,clean,ect.

an
Review №98

Better place for used games than the one at the mall.

Ty
Review №99

Food was amazing. Prices are good

Ed
Review №100

Awesome people very helpful and friendly

Information
23 Photos
100 Comments
4.4 Rating
  • Address:225 Palm Bay Rd NE #187, West Melbourne, FL 32904, United States
  • Site:https://gamestop.com/store/us/fl/west-melbourne/6912/palm-bay-rd-west-melbourne-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 321-676-3751
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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