Very highly recommend going here. Friendly receptionists andDr. Is very kind and explains so you understand.Updated testing equipmentbeing diabetic was a very thorough no dilation of eyes all done with equipment which I really enjoyed. Will be going back.
I was referred by three different people to go see Doc Brown. And I now know why, he was excellent which is exactly what I had been told. And just as you would expect with a great Doctor, a great office staff as well. They all made the trip to the eye doctor worth it and I appreciate each one of you. Thank You again!!!!
Great staff at the physicians office and both my husband and I love Dr. Brown. He is very nice and does a great job getting my prescriptions right. Mica who helped my husband and I pick out glasses was very nice and patient! She was able to adjust the frames so they were comfortable. Great service all the way through!
All my questions were answered and the exam was thorough and professional. I felt safe with their COVID precautions.
Always friendly welcome to the office. Thorough exam and interpretation of my results. I recommend this office frequently and will continue to do so.
We were able to get in for an appointment the day after we called, and were pleased with our experience. Very efficient staff and we were impressed with the eye specialist (Dr. Thomas Kemmerer) we saw.
My experience was great. The appointment was fast and easy. All the staff and Doctors in the office were very nice and professional. Highly recommend!
Everyone was so kind and helpful! Dr. Eggers took the time to show me my eye images and explain everything to me. She answered all my questions and made me feel at ease. The girls at the front desk were also great! They helped me with my insurance, explained all the costs to me, and ordered me some extra trial contacts to try before I order more. Overall, a great eye exam experience. Thank you all very much!
The receptionist was extremely helpful and friendly, and the doctor was very friendly and knowledgeable. I will definitely go back for my next eye exam!!
Dr Brown is great! The eye exam was thorough and he explained everything. The girls at the front of the office are friendly and make you feel right at home. If you are looking for a new eye doctor you need to go see Dr Brown at Huseman Eyecare.
The staff and Dr were awesome. I would highly recommend them to anyone.
The process was quick, easy and time efficient. You cant ask for more than that. The staff is pleasant and friendly.
The staff were very attentive to my mothers health issues and worked patiently with her through the exam process.
Right when I got there no one acknowledged me and when someone else did they welcomed them and helped them before me. When asked questions about taking a photo of my eye they expected me to know what it was and didn’t care to really explain it. I felt rushed and not really taken care of. The actual doctor that did my eye exam was really nice but the overall experience was nowhere close to great. When checking out not much was explained or what the nexts steps where in getting new glasses. I was given my receipt and prescription and was dismissed. I had to ask what to do next and if I was able to get new glasses. Upon entering I heard receptionists sharing this information with other patients and what their allowances would be that just finished but not me. I think the receptionists were trash and could’ve been a lot more friendly and do their job better. I will not be a returning patient.
Very professional and courteous, timely, and overall a great experience.
Dr. Brown is very attentive and listens to your concerns.
Had an old contact stuck in my eye. The great staff had me in and out in no time.
My experience was wonderful. This was my first visit and eye appointment since moving back to the Des Moines area. I was warmly welcomed and felt like I had been a longtime client. I would highly recommend Huseman eye care!
It was great! It was the first time I have ever had anyone go over my eye health with me and give me a thorough exam. Katie listened to my concerns and gave me recommendations for contacts and and drops. It was nice to have someone listen and not rush me through the process. I am so glad i stumbled upon this place. My only regret is not coming here sooner.
Everyone was helpful plus they move fast. In and out in no time.
The entire office staff was welcoming, knowledgeable, and efficient. What a great experience!
Front desk staff were great and I was in and out in no time. They made the process really simple for me and the doctor was great!
Dr. Brown and staff at Huseman Eyecare are always attentive, personable & eager to assist.not long ago, I had an unusual, immediate need for replacement contacts (my glasses were broken & I can see very little with the naked eye). I had been admitted to the U or I hospital & the intake staff unfortunately disposed of my hard contacts. even though my prescription was a bit out of date, Dr. Brown & his staff assisted my husband with quick delivery of contacts on my behalf.we also have a son that began wearing glasses at 7 y.o. who is seen by Dr. Brown. he takes his time with him to make sure hes comfortable & understands the exam process. I attempted a different eye doctor a little closer to our current home for him(we recently moved about 1.25 hrs from WDM) but knew immediately we would return to Huseman Eyecare.
Very happy with the speed and convenience. The doctor explained everything very well and I hope to continue for many years coming to your office for me eye exams.
First time patient, and was checked in and examined quickly! They have a state-of-the-art scanner, in lieu of dilating your pupils, that lets you see your own retinas. Pretty cool!!
I was pleased with my exam. I did not have to wait long before the exam started. The staff was professional, friendly and efficient. Dr. Brown is always friendly and easy to work with. I feel he does a great job.
The staff is very friendly and competent, as I have found it to be in years past. I appreciate Dr. Browns expertise.
Great people!! Kind, caring, efficient & knowledgable!!
I love coming to the eye doctor because Katie is the best assistant! She’s very helpful and is so nice and makes me feel comfortable even when air shoots into my eye!
Excellent professional staff, will work with you and go the extra mile, prices are just as good as big box discount stores.
Everyone is very friendly and courteous. Great experience. Will keep coming here even if its a little far from home (Ankeny, IA).
I was immediately greeted and made to feel very at ease with the entire staff. All were very informative and accommodating They took the time to explain everything and I felt comfortable with all of my options. They did a wonderful job.
Staff was very warm and kind. Provider as well, definitely felt comfortable there
I did not have to wait, got in right away. Excellent customer service.
I really liked Dr. Katie. I want to get contacts, and she was very thorough in her explanation.
I’ve been coming here for years. They caught that I had a cataract growing in both eyes. I had both fixed later in the year as they continued to grow and leave me almost blind. What a great feeling to know they’re looking out for you. My visit yesterday was a repeat of all previous visits. Friendly and thorough with a good explanation at the end of the visit.
The office staff was polite and courteous. I had questions about what my insurance would cover and the lady that assisted me kindly printed a sheet explaining my benefits. She didn’t have to do that, but as someone that sees an optician once every year, or even every two years, I do forget what my coverage actually covers. I was then taken back to a room by a young lady that did some measurements and was very polite and answered all my questions. I was then moved into the exam room and the doctor came in to check my eyes. She was very professional, kind, and seemed to really know her way around the office. By that I mean you can tell she’s highly educated and experienced, which makes me feel much more comfortable. She offered to have me try some new contacts, and proceeded to give me quite a few samples. I was in and out, with the VERY cool plastic glasses to protect my dilated eyes, in less than an hour. I have always went to random places for my eyes, this will now be my permanent doctor.
Clean facility. Staff was kind. Dr spent extra time explaining options and educating me on my changes and options.
Dr. Brown has been my optometrist for years. Staff is always friendly and appointments are easy to schedule.
Check-in was fast & easy. Staff was very pleasant & professional, with all equipment properly cleaned in my presence before each use. Doctor was knowledgeable and asked thoughtful, probing questions to guide my exam, then answered my return questions thoroughly. Couldn’t be happier with my visit - kudos to all for a job well done!!
Polite safe and professional. Will go back for my next exam
Quick & Friendly
Very personable and service was great! I will continue to use their services!
Easy to schedule on-line, small amount of time waiting throughout the process (check-in, tests, exam). Dr. Brown was very thorough and spent the right amount of time listening to my concerns and helping me through the options.
Everyone was friendly and so professional! Such a wonderful experience.
Very friendly staff. Wait time is short. Weekend appointment times. Online scheduling is good. A thorough eye exam with a helpful,friendly Optometrist.
Wonderful experience! Staff was very friendly and accommodating. Dr. Brown was professional and knowledgeable! Extremely comfortable eye exam!
Friendly, knowledgeable, and professional.
My family has been seeing Dr. Brown for 8+ years and he has been great. Very personable and knowledgeable. Takes his time and we cannot me happier. Strongly recommend.
They got me in last minute after my other attempt to get my eyes checked with a different doctor had fallen thru. The doctor was professional and comfortable to be around. I felt I was in good hands the entire time. I left with a smile on my face and new contacts in my eyes. I will be back!
So thankful to get in on short notice! The whole visit/office experience was wonderful - super clean, easy in-and-out, kind staff, fast diagnosis and treatment plan.
Such a great experience, thank you for helping me see better! I like to see.
Super friendly and made time to get me in. Staff made me comfortable and went way out of their way to accommodate my busy schedule. Will recommend them to everyone and so greatful!
We had the best care for my 7 year old!
I was able to schedule a same day appointment which was very convenient. The technician was very helpful and explained all the tests that were performed. Dr. Brown was fast, efficient, and very through with my eye exam. I will continue to trust Huseman for my eye health.
Staff and doctors are always was great, never a long wait. in and out with a great understanding of how my sight is doing.thanksk morrow
Very professional with a great sense of purpose and protection during this time.
Extremely friendly and professional staff- it’s never an issue to get in, and the optometry team is the best!
Very impressed with Dr. Brown and staff and the entire examination.
Huisman Eyecare always takes care of my needs in a professional manner every visit and Dr Todd Brown does a great job and is very easy going and a pleasure to deal with. They have competitive pricing and are way better to deal with than 1-800-Contacts.Ive been going there for years.
Excellent! The doctor was great and great service.
I was experiencing flashing crowns of thorns in my vision field and it had been happening for awhile and becoming more frequent so I stopped by to ask if I should be alarmed and was told the doctor would get me in right away. Which he did! He preformed a couple of tests then examined my eyes and we talked awhile and I learned stress can also affect your vision and all is well, with my eyes anyway!
I have been going to this office for 25 years. My family and I have always been treated professionally and courteously. Try them .. You wont go anywhere else
The doctor found a quick and simple solution to a problem that had been bothering me in my right eye for years! Love this place :-)
Great experience and will continue to use them.
Very professional and thorough. Explained my situation in easy to understand terms. Will be back next year!
Fast and thorough. I feel blessed.
I have been seeing Doctor Brown for years now and he is a thorough professional!
This is great place to get your eyes checked. I like all the Optometrist who work here. The staff is professional and personable.
Very professional and courteous. 10/10 recommend
He is great at explaining things. I have been back to get a contact adjustment and you can tell they care
Felt very rushed in this process. I am not really comfident knowing if my prescription is accurate or not, due to the quick process. Ive gone to this location prior, but never been pushed in and out like yesterday.
It is always a pleasant experience working with Dr. Soults and Dr. Brown at the Valley West clinic.
Friendly Staff and very thorough and informative exam appointment!
The staff up front is very friendly. And so was the Dr. So far a great experience.
Bought glasses at lenscrafters and have been harassed by this place of business numerous times since to get an eye exam. They dont accept the most common vision insurance in Des Moines and were not pleasant to me when I inquired if they were in network.
Showed care and concern for my vision
Efficient, friendly, accurate
Very nice and efficient staff