Luv this place. Excellent quality shoes and pricing

Ladies were very helpful. Especially with it not the time for sandals. Girl found shes I didnt know existed. Absolutely amazing

I bought shoes here & I returned them because I needed a bigger size, the store didnt have them so they sent them to my house..the shoes arrived 2 weeks later and werent the right ones, which means the first employee who completed this transaction for me was so careless that he ultimately sent the wrong ones. I took them back to shoe carnival to get a refund. The female manager at the Nampa location was extremely rude and proceeded to tell me that she didnt have enough cash in her till to do the return and she could put the money on a card, I provided the receipt that shows I paid in cash and she wanted to argue with me saying she could only put it on a card because she didnt have enough in her till. She was very rude saying theres other options but you dont want to do them after I told her multiple times I didnt even have a card for the refund to be issued too. After giving me attitude and being extremely rude she finally went in the back after I told her to figure it out and retrieved cash to give me. Her customer service skills were horrible and there was no need for the show she put on when she could of went in the back and got the money in the first place. I will never give shoe carnival my business again.

Manager was awesome he helped me find a shoe for my daughter with Down syndrome only place for a quality high top for under a hundred bucks yes they were Nike too he was great we were in and out and maybe 20-25 minutes tops keep up the great customer service well definitely be back

I liked it, curiously. Which I observe because prices are fairly normal for mid-range footwear, and help is unobtrusive to say the very least. What they do have is shoes, mainly sport editions. Rows and rows of popular brands/styles/colors, that you can browse and try on to your hearts content.

Had most if the major brands that I shop for and at reasonable prices. The one employee that I met was very helpful and professional. He even offered to keep the box since he noticed I was on my motorcycle!

Great selection and great prices. Staff is very friendly and store is very clean

Amazing selection. First shoes in 4 years

Never shopping here again. I was subscribed to their text alerts and was doing an online order for my kids to get sandals and it was extremely frustrating. The order charged to my account and wouldnt go through on the website. I drove out to the store to get things straightened out, nobody knew anything. The customer service number wasnt listed but they gave it to me at the store and got a huge run around between customer service and the store. Ended up cancelling my order and unsubscribing. Will not shop here again.

Small store, not much to choose from. Staff was some what helpful, they were busy putting up stock. Very clean store.

The prices are always a tad high but you can find just about any type of sneaker/athletic shoes.A LOT of the athletic shoes areNeon & loud. Lol.Im not a huge fan of the neon running/walking shoes.But I always seem to end up walking out with $100.00 less in my bank account. 😉The store clerks are always very helpful. They have great knowledge on their products.👏

Didnt have what I wanted. Please update you Sketches selection.

Only place Ive found in 4 months that actually has converse im so excited

Great variety of shoes!!! Always find something I like. Great sales too

Great place friendly employees, nice selection, fair prices. I just killed an hour there it was fun.

Was quick n easy had what I wanted and I was in n out in 10 minutes

Sad when you are the ONLY One in store with two staff members and no welcome can I help you or anything like that. Had a very good experience here before but consistency is key

3 clerks standing around talking about their weekend. When we asked for help she acted like we were interrupting.

I have found some of my best and favorite shoes here. Its easy to get carried away in this store! Prices are reasonable and affordable and they carry a lot of well known name brands.

I really like going to show carnival they have the kind of shoes that I enjoy wearing and the prices are not bad for name brands like Nike sketcher enjoy going there

Wasnt much in stock amd the employees didnt even acknowledge anyone in the store or offer assistance. Seemed to busy in their conversation

Meh selection and sizes can be better

Employees were nice even though we accidentally showed up close to closing time lol great quality shoes and good prices

Found a very comfortable pair of Nikes for my job as a home health aide but was worth every penny. My husband reimbursed me so we can write it off on taxes.

1st time here, the staff was friendly, helpful & safety conscious.They had a wide variety of shoes. I walked away with two pairs!

Straight up, I love shoe carnival...

Always amazing customer service in Nampa. Had an issue with a pair of shoes they exchanged it no questions asked.

This place always has friendly staff that always check up on you to make sure that you dont need any help and if you do they try to help you the best they can they always have good deals sometimes they have secret deals maybe. I dont know. what Im talking about but anyways love their pumas my son loves ythere Nikes I always go there for my shoes and I get points and it gets money taken off and I love it. Wife loves boots too

Had the shoes that my friend wanted and were open later

Great staff, always willing to help! Thank you Shoe Carnial for employing the right people. Cheryl B

There is large variety of shoes and boots. Always have a discount on there merchandise.

I was looking for 3 dress heels. They didnt carry any but 5 heels and only a few pairs. Lots of flat shoes, athletic shoes and sandals.

They have some awesome shoes!

It was good experience. It was easy to find what I want. Not a very big selection

Good selection. Good prices. Clean, well organized store.

Great shoes and low prices on sale items. Under Armour 70$

They are pretty nice and helpful. I found the perfect pair of shoes in no time. It was very clean and organized

This is where I buy my shoes and they last a little longer

Great costomer service! Found the shoes I was looking for.

Not enough large sized womans shoes

Great !!!!! The clerks working were fun to be around. Very helpful and let us know everything was buy 1 get 1 half off

Not as much fun as the name implies.

Great deals, great customer service.

Its good

Friendly helpful responsible prices.

Ive had great experience with both store staff and customer service. Theyve ordered me shoes and boots when they didnt have my size. The website is easy to navigate and home delivery is quick.

I LOVE these guys! A real lifesaver! They have these Little arch supports that are CLEAR and SMALL for high heel shoes and shoes that cant have the big bulky shoe pads in. I want MORE of these things so I can add them in ALL of my girly girl shoes. I love wearing my pretty shoes to doll myself up, but when you have plantar fasciitis and require arch support it becomes difficult. I can get all my pretty dainty shoes out of storage again.

The staff were friendly enough, but when it was time to check out, their customer service was lacking- they made us wait for several minutes when they had 3 employees in the front of the store that could have helped us. The cashier who finally checked us out had just opened her register and couldn’t make change. No solutions were offered, we just had to figure it out.

Wonderful staff, very helpful!!

The staff there was pretty helpful. The best part in my opinion was the deals offered for multiple shoe/insert purchases. I work at Walmart and now my feet do not have to be incredibly sore, thanks shoe carnival.

Good online sales. This store was closed due to covid19

Great staff to help find what you are needing and looking for

The customer service sucks!

I had two young kids with me buying school shoes. I had to hail down someone to size my kids and then once we were selecting shoes she disappeared. There were a ton of sales people and no one in a rush to help. I would have bought 4 pairs of shoes, but no one was willing to help get the size and fit them to my kiddos.

Very nice staff. Good sales.

Reasonably priced shoes. Very stylish

The service was great and they smiled. Thats important to me. I will shop there again.

The Gateway complex which is on the south side of the 84 frwy and the Idaho Ford Center- has aShoe Carnival, back by the Edwards theaters.My first visit so I didnt know what to expect. Within 1-2 minutes I was approached by 3 enthusiastic sales reps who very courteously and with a huge smile, offered assistance.This made me feel very confident that had I found shoes I liked all my questions would be answered.Despite a wide selection I couldnt find something to fit my fat feet. Maybe next time...I was not however encouraged by the prices.Bob

Excellent selection of kids and adult shoes. Staff is very friendly! We had a good time trying on and selecting shoes for our son. Will be back!

Fast friendly service. Had to return a pair of shoes and the cashier had issues getting it to post to my debit card but made the experience pleasant. It was not her fault. Refunded in cash and was out the door :-)

Kind of expensive..spent 40$ on heels for a wedding.. got home from the store and the bottom of the shoe was separating :/ didnt have time before the wedding to take them back or I wouldve... so just check ur shoes and the price your paying

I came in late in the afternoon looking for running shoes. I had my 2 little kids with me who were getting into everything! All of the staff was very kind and understanding and kept telling me to take my time and that they werent worried about the kids knocking shoes over. I still made them behave, but the fact that they went out of their way to make me feel welcome with my rowdy kids was fantastic!I also needed a pair of brown dress shoes, but I couldnt find any my size and it was hard to look while I was trying to keep my kids in check. When I went to the register they asked if I wanted to get another pair of shoes because they were having a buy one get one half off sale. I jokingly said yes if you can find me some cute size 11 brown shoes that fit my weird fit. Within 2 minutes James came back up with a pair of brown shoes that were exactly what I was looking for... That was probably mostly lucky, but he went back 3 times checking a size smaller and wides and a pair of peds socks until he had exactly what I wanted. That is above and beyond and I am extremely impressed! Thank you for the 2 pairs of shoes and we will definitely be back here to buy shoes for the whole family because the employees at this store rock!

Great selection and great prices

This was the first time I have been here and it was ok. The people working here were no help finding anything or showing us around. But they had pretty decent selection.

I will never go back to this store. There was a car on fire parked next to this business. I completely discharged a neighboring stores fire extinguisher, as i was shopping at the other store. I then proceeded into shoe carnival, and asked the manager if he had one. He told me yes, but would not give it out to help keep the situation from getting worse until the fire department arrived. His lack of helpfulness, and concern, put the store and lives at risk. He also did not evacuate the store, having thevepeople go outside, around the corner opposite way from the car. This store lost my business, and I will not recommend them to anyone else.

Heather was so helpful and kind today! definitely an amazing experience, i’ll definitely be coming back because of her, that girl deserves a raise :-)

Good customer service. Good shoes at fair price.

Loved my new shoes today you guys need to go here such nice people and nice brand new shoes

The guy whos name I didnt catch was awesome! Thanks guy(:

Love my two pair of sandals my son bought for me for Mothers Day from the Shoe Carnival. The employees were very helpful.

Got what we wanted fast

☆ we went in to get a specific shoe...actually asked where they might be, we were pointed and told where to look, one person helping customers, one just pointing...we left and went to famous footwear and got amazing help plus 2 pairs of shoes...i will not be going back to shoe carnival, very disappointed

Definitely a shoe store! Have always been able to find my shoes on the clearance rack which is nice!

They usually always have deals sign up for there emails!!! Bygo 50% off

Good selection of boots...price and quality appropriate. Not many size 11.

Good shoes. Nice quality.

Good help

Only place we go to get a good deal on shoes.

Great place to get shoes when its buy 1 get 1 half off

Very upset with my experience today. I have been in before and never had an issue but today was a totally different story.

I can always find something I like when I come here.

Horrible sales associate

Amazing and their shoes are amazing with great price

Great customer service!

Love the $10. Clearance rack

Very poor service! We left before buying!

Love this place so many shoe choices

Great shoes!

Good black Friday deals

Great shoes and sometimes great prices

Great service

Very friendly customer service... Reasonable prices for the whole family and friends...

Friendly and great deals every day.

Good prices and selection

Lots of shoes

I like how they have buy one get one free or buy one get one half off

Buy one get one half off, good deal!

My favorite shoe storefor price, quality & options!

Best place to get shoes i love getting my shoes there

Better prices than other places. When they didnt have my size of shoe they shipped it to me for free.