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Mattress Warehouse of Washington DC - Tenleytown
4437 Wisconsin Ave NW #39, Washington, DC 20016, United States
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Mattress Warehouse of Washington DC - Tenleytown
Comments
Ed
Review №1

Thank you Clarence and Fatima! You are a wonderful and kind team who kindly explained the differences across mattresses and recommended options for our needs and in line with our budget. The in-person attention really made this a wonderful experience. Also, thank you for making the next day delivery possible! We will sleep well thanks to you both!

Ma
Review №2

I am a repeat repeat customer and always appreciate doing business with Mr. Clarence Beverly and Ms. Fatima. I appreciate their patience, knowledge and great discounts!

Ne
Review №3

Mr. Clarence is THE BEST! He might the most patient human alive. Also, he’s been in the business for a long time so he knows his stuff. I’m a stickler for good customer service and Mr. Clarence is beyond exceptional. You can tell he’s not just trying to sell you whatever is best for business, but he’s actually invested in what would be the best purchase for you and your family. Absolutely, the best shopping and educational experience I’ve had in a long time. Thank God there are still some good people left in retail and in this world!

Sp
Review №4

We had a great experience the first time we shopped with Clarence 7 years ago. We went back today and worked with both Fatima and Clarence. They are a great team, super friendly and got us a great deal! They even gave our daughters some balloons and a stuffed super hero to play with. Highly recommend shopping here.

M.
Review №5

Easy to work with and great helping us find the right mattress for our price point. Fatima was great.

An
Review №6

I can’t speak highly enough of the service we always get in The Mattress Warehouse in Tenleytown DC. Mr Clarence and Fatima are exceptionally helpful, they take their time and make sure the bed you’re getting satisfy all your needs. They help you to find your perfect fit in your new mattress, with patience and be sure they will answer all your questions. And the best of all, THE PRICES!!! They have not competition!! If you need a new mattress this is the right place for you!

Sa
Review №7

Excellent customer service from Clarence & Fatima. Very knowledgeable and helpful but not pushy while I tried just about every mattress in the store. Very excited to get my new mattress!

Fe
Review №8

I literally just got off the phone with Mr. Clarence and let me just say... AMAZING!!! Customer service on top tier. If you need a mattress or anything call and ask for Mr. Clarence. Definitely will be back. Thank you Clarence!! 😊

Am
Review №9

We just bought our third mattress from Clarence here - over the decade - and he took great care of us, as usual. He really knows his mattresses and is a pleasure to work with. His assistant Fatima was very helpful too. It is so nice to see the same manager over many years who always finds us a great mattress at a great price. They also have a 1 year price match so if we find a cheaper price any time in the next year they will give us the money back.

Ma
Review №10

We had an amazing experience with Clarence and Fatima today! They were knowledgeable and friendly. We felt the experience was very fair and low pressure. We will be repeat customers!

Al
Review №11

Fatima was very helpful. Showed my husband and me several different mattresses until we found the right one. No pressure sales environment made us feel at home.

Jo
Review №12

It was a pleasure doing business with Mr. Beverly and the staff. Pleasant, knowledgeable, And helpful in all reasonable ways.

Da
Review №13

Fatima was very helpful and pleasant. She tandemed between two customers with grace and proficiency and neither I or the other customer suffered in the least. I am still waiting for an email giving me a time of delivery. I can not rate the experience accidentally until delivery is done.

Er
Review №14

Clarence and Fatima did a great job educating us on our mattress options. They were totally helpful and not trying to just upsell us. What a great customer experience, keep it up! Highly recommend.

IZ
Review №15

Highly satisfied with my experience! I had the pleasure of being assisted by Fatima. She was very knowledgeable on all the products and maintained a great professional attitude. Would highly recommend Fatima and this place for all mattress needs!

Mo
Review №16

Excellent service. Fatima was very knowledgeable and could explain in detail what each mattress offered. She had excellent customer service and was patient. I was in a bind and she had just what I needed and got it delivered next day. I have told all my friends to come to this location for their mattress needs.

Li
Review №17

Super easy and quick experience. Fatima helped me find the mattress I needed within minutes and for a great price! Highly recommend coming here for your mattress needs.

Mo
Review №18

What a great experience. Excellent customer service and a perfect product.Thank you for making our purchase quick and easy.

Ha
Review №19

Great experience here! Found my perfect mattress in 10 minutes thanks to Fatima being super helpful!

Pe
Review №20

Really good service with Beza, highly recommended!

Ka
Review №21

Mr. Clarence and Fatima were very nice, patient and knowledgeable. And, Mr. Clarences cannonball hop on and off of the tempurpedic mattress all but sold it for us :)

Na
Review №22

Great service, very helpful and kind employees! Excited for my new mattress!

We
Review №23

I recently purchased two very nice beds from Mattress Warehouse in Tenleytown. Fatima gave me wonderful service both times. I highly recommend coming to Fatima and Clarence when you are shopping for a bed and want quality.

Mi
Review №24

Fatima was very helpful and very knowledgeable. We were impressed with her dedication and insight. Highly recommend.

Ju
Review №25

I just had a wonderful experience purchasing a mattress from Mr. Clarence at this store. He and the team were incredibly knowledgeable, kind, patient and helpful. I purchased a mattress that ended up being too firm, and it was easy to change to another one that is my new heavenly bed. They are all about helping you get the best nights sleep. Please visit him - 5 stars all the way!

Be
Review №26

Mr Clarence and Ms Fatima are awesome! Great experience! Excellent sales clerks!

Ed
Review №27

We tried a mattress in a box and it didn’t work for us, so we visited Fatima and Clarence. It was a helpful, no-pressure buying experience and we feel great about our purchase.

Fr
Review №28

I bought my first mattress from Mr. Clarence Beverly in 2008 and was happy with to see him again 2 weeks ago when I needed a mattress for my daughter. He’s a gentleman who gives salesmen a good name. I trust him and know we got good advice and a great price. Thank you, Mr. Beverly.

MJ
Review №29

I came in for a queen size mattress and decided to go with Mr. Clarence’s recommendation. Best decision ever! The bed feels amazing and I’m getting a better sleep at night. Great customer service, very polite and professional. I Highly recommend visiting this location for your next mattress.

Mi
Review №30

Sean and Clarence were great. Quick, friendly, helpful. Got a good price and out the door. Highly recommended.

Le
Review №31

Clarence is the most professional, caring, hospitable and respectful salesman I have ever met. Anywhere. I have the most amazing mattress and therefore get the best sleep I’ve ever had. Should you ever be in the market for a mattress he is most certainly your man!

Ca
Review №32

This is a hidden gem! Mr. Beverly patiently listened to my mattress needs and showed me every mattress and accessory to fit my needs and budget. The customer service here is great! I highly recommend and will be back for all of my mattress needs.

Mo
Review №33

Had a quick and easy experience here. Clarence was especially helpful and made us feel comfortable. He is very knowledgeable and wants you to find the best mattress for you. I’m a poor sleeper, so it was great to have someone really listen to what I needed in a mattress.

Mi
Review №34

Great service with smart, helpful recommendations by Fatima! We’re lucky to have randomly picked this store, but recommend it for the above, and overall experience, sales we took advantage of, and overall ease of experience that could have been complicated. Thanks, Fatima and Clarence!!

Ge
Review №35

Fatima at Tenleytown was great! She had answers to all my questions and I had box springs in less than 10 minutes!

dl
Review №36

I have been coming to this location for awhile. Mr. Beverly is the perfect person to help you to find your perfect mattress. The selection is wonderful and the customer service is excellent! I highly recommend.

Ch
Review №37

Fatima helped us find a great mattress for a great price 10/10

Be
Review №38

Clarence was more knowledgeable than all the other mattress store employees I’ve talked to while searching for a mattress, he listened closely to my criteria and knew exactly what fit my needs!

Me
Review №39

Mr. Clarence Beverly had the BEST mattress expertise and customer service. We found our dream mattress and are excited for a great night’s sleep! Would recommend everyone to come in!

Am
Review №40

We recently purchased a new king-size Sealy hybrid mattress at Mattress Warehouse. Working with Fatima could not have been easier - we used the bed analysis tool and she walked us around to the different suggested mattresses, along with a protective cover to keep things sanitary. She described all the features for each mattress, helping us decide on the Sealy. The delivery team was on time, hauled away our old mattress and had the new one in place in less than 20 minutes. The new bed is fantastic - so comfortable, and our sleep hasnt been better since it arrived.

Cr
Review №41

A great and super friendly person

Ka
Review №42

Fatima was so helpful in helping to find a nice mattress!

e
Review №43

Fatima was excellent. So helpful, informative and patient. We’re happy to recommend Mattress Warehouse and Fatima to all. Thanks!

Si
Review №44

Went in and was helped by a kind worker by the name of Fatima. Was very kind and polite during the entire process. Highly recommend. Go in and ask for fatima you will not be dissappointed.

Jo
Review №45

Great costumer service. Friendly, knowledgeable, and helpful. The entire time in the store was also covid-safe. The store has been around for a while and its great to see them staying in business during these times. Highly recommend.

Ka
Review №46

Fatima was very knowledgeable and kind. Excellent service!

Da
Review №47

Had the pleasure of coming into mattress warehouse in tenley to check out some mattresses and luckily was able to have the most incredible experience working with Clarence to find the perfect mattress. Not only was he extremely kind, but he was very well versed in mattress knowledge, helpful, and most importantly honest. The genuine sincerity from him was unparalleled to any other. I highly recommend seeing him for you next mattress decision!

Di
Review №48

Beza was very helpful & answered all my questions!

Br
Review №49

I had a really great experience with Joe (and Will). Super relaxed, easy and efficient process. I didn’t feel pressured in any way and wound up with a great mattress set at a really fair price. I would highly recommend anyone in the market for a new mattress.

Ca
Review №50

Look for Fatima Raza, she is also and will help you with the best deals!!!

Pe
Review №51

I came and bought a plush mattress with adjustable base. Sleep consultant, Fatima was really knowledgeable and professional. She helped me pick right mattress. Overall it was really pleasant experience. Will definitely buy from her again.

Aa
Review №52

Clarence provided top notch customer service and 25 years of industry expertise. The process was seamless and transparent. He gave us the best deal in town.

Pa
Review №53

Clarence and Fatima were both knowledgeable and helpful in helping us decide on a new mattress. They made the process very easy, definitely the smoothest mattress purchase I’ve had.

Eu
Review №54

Clarence was the best salesperson I have ever had the pleasure of working with, While making a major purchase . Very professional and knowledgeable. I AM VERY PLEASED.

Ka
Review №55

I visited this store with low expectations as I was trying to purchase a mattress within a week of moving overseas. Jay and Clarence are a great team and super knowledgeable about mattresses. They explained things clearly, listened to my concerns, and worked with my budget. I truly appreciated their kindness and helpfulness as I was quickly trying to get a mattress for my move. The store was also able to set up delivery within 2 business days which was perfect for my timeline!

Wi
Review №56

Excellent customer service, knowledgeable, listened well !Great representative for the company !!

Ma
Review №57

I purchased a mattress at this location and had a great experience. Fatima is very professional and easy to deal with.I couldnt be happier with my purchase and highly recommend this place.

to
Review №58

Sean from tenely town mattress firm was a massive help & is the goat

Em
Review №59

Fatima was so helpful and made the process a speedy success!

Ro
Review №60

We had a really great experience shopping at Mattress Warehouse. The service was phenomenal and the team was very warm and welcoming. Will definitely be coming back in the future.

Er
Review №61

Clarence E. Beverly, III was professional, efficient, and welcoming. Reminds me that business isnt supposed to be a zero sum game.

An
Review №62

Great! Fatima was really nice and helpful!

Ja
Review №63

Came in with a very specific criteria after doing a ton of mattress research online. So glad we decided to come try mattresses in person instead of buying one in a box. Clarence was extremely knowledgable and, after trying out 5 beds, helped us find the right mattress for us. Highly recommended!

Ma
Review №64

I came to look and was sold on a stearns and foster. Fatima was knowledgeable on explaining the difference in mattresses. Great customer services definitely recommend this store and speaking to Fatima for your mattress needs.

Br
Review №65

Great customer service. Clarence was very knowledgeable salesman and very kind demeanor.

Sh
Review №66

I had a Very Good experience today in the store today with Mr Clarence as always I had been needing a new firm mattress called and worry Mr.Clarence co-workers as to when he would be in and finally caught him in the store today and Mr Clarence helped me find the Mattress of my dream much needed . Cant Thank you enough Mr.Clarence.

Th
Review №67

First time buying a mattress, a little overwhelmed and a little stressed...Joe was WONDERFUL. He was patient, explained things in a way we could understand, and had all the time in the world for us. He was not pushy, he did not try and tack extras on and answered any questions we had thoughtfully. I would wholeheartedly recommend these kind people to those looking for a mattress!

Ta
Review №68

Clarence is wonderful! Incredible patient and knowledgeable about specific needs and details. Extremely happy with the service and very happy to finally have a great bed!

Ji
Review №69

I ordered a Queen mattress but I received a full. Aside from the size issue, corners of this mattress are poorly finished, making the whole mattress look defective. In terms of the decency of this business, I’m very disappointed, too. I walked in with a budget so I took the most affordable one with a bargain that I get a free box spring but I no longer needed the box spring so I went back to the store, almost apologetically, asking for a reduction in price and he said that he could try to ask corporate and let me know. I have had this defective mattress for 3 weeks now(I thought it was the bed that was too large but a friend pointed out it’s not actually a queen but it’s a full). Up until now I still have not received a call back. So, basically I paid full price for this mattress! ON TOP OF BEING TREATED LIKE A BELOW-THE-MARKET customer, I PAID FULL PRICE FOR A WRONG IN SIZE AND DEFECTIVE MATTRESS. Sales person was extremely warm when you first walk in. However, there’s no customer service whatsoever after cash went into their pocket. I’m very disappointed but I hope Matress Warehouse reach out and do something to change my mind.Update: I called the store. The store manager(Clarence) picked up the phone. He was amicable and understanding. However, he explained to me that the reason why the queen mattress I received is 3inches smaller is because “they sometimes come in smaller”. That’s the most indefensible statement I have ever heard in a retail store. And I later called Nectar customer service to verify if that is true. And Nectar testified that their queen mattresses are all 60’ inches wideLatest update: the customer service team reached out to me and offered to deliverer a new mattress. I gladly accepted and the new mattress arrived within three business days. I’m happy about my new mattress which is not defective and looks great. Bottomline, I would recommend this company

Ro
Review №70

Clarence was a great help for our family. Service was excellent!

Ja
Review №71

Great service, friendly people and Clarence the manager is a super friendly and helpful person. Been in the business 30 years and it shows. Got a new Aireloom bed, base and cover all for less then expected.

Jo
Review №72

Had great experience buying mattress at tenleytown store. Mr.Clarence and Fatima were amazing. Highly recommend this store.

Am
Review №73

Jay & Clarence were a fantastic duo! They were super knowledgeable & listened very carefully to what we were looking for. We felt like they really helped us to find the best fit mattress for us. Highly recommend!

Lo
Review №74

Amazing customer service. Fatima was great in helping us find mattress for our guest bedroom.

An
Review №75

Joe B was great! He was able to help my partner and I find the perfect queen mattress that fit both of our sleeping styles. Really happy with our mattress and the excellent customer service!

Ty
Review №76

Fatima did a great job and Clarance was wonderful as always. We’ve bought several mattress here going back several and will keep coming back for sure.

Su
Review №77

I bought tempur pedic for my mom from Fatima. She was extremely professional and knowledgeable. She told my mom which mattress is best fit for her. Definitely recommend this location and ask for Fatima 😊.

Me
Review №78

Fatima is knowledgeable and helpful. Knows her products. Got a great deal .

Jo
Review №79

Had a great experience with Fatima who got me in and out and recommend a great mattress! Couldn’t have asked for a better experience!

Me
Review №80

Wonderful customer service!! I needed to order by telephone a mattress, box spring and frame for my daughter who just moved to DC. (I live out of town.) I was working with another national mattress company in DC, but the customer service at that store was very poor. Fortunately, I found Clarence at Mattress Warehouse and he was terrific! He was very patient and found me the perfect bed for my daughter. The price was quite reasonable and Clarence went the extra mile to make certain that the bed was delivered on a Saturday when my daughter wasn’t working. My daughter reported that the delivery people were great and arrived within the window they had promised. Great experience all around!

ha
Review №81

If you want to buy a mattress your guys are Clearance and Jay. Great customer service.

Li
Review №82

Great experience! Clarence listened to what we were looking for and allowed us to decide what was best for us without any pushing, but was knowledgeable on all every type of mattress we tried!

Is
Review №83

Joe was instrumental to helping us choose the best mattress for our situation and helping to work out a sale deal to suit our needs. All in all, their service and assistance was awesome!

Ka
Review №84

I was assisted by Clarence. He was very knowledgeable and wonderful to work with. Truly a kind man.

Ma
Review №85

Excellent customer service! Jay and Clarence were extremely helpful and friendly. We highly recommend this store.

Br
Review №86

Fatima was helpful.

Li
Review №87

Amazing, professional, well-informed customer service. This is your go-to for mattresses.

Tr
Review №88

I had a great experience working with Jay and Clarence. Clarence was respectful of my budget and ensured that I got a great deal.

*
Review №89

Fantastic team, it’s my second time in this store, I recommend it 100%

ph
Review №90

I went in looking for a mattress and got taken care of by one of best in customer service. Clarence, the store manager, immediately helped my girlfriend and I find the best mattress in our price range, along with hooking us up with the best deal INCLUDING extra additions in getting our bed set up. I highly recommend coming here if you are looking for a great service.

An
Review №91

Jay helped me find a mattress quickly. He was very kind and helpful especially since I have never had to buy a mattress myself. I trusted his advice and he listened to my needs easily, would recommend!

Ho
Review №92

Clarence was fantastic!

Jo
Review №93

Easy experience and Clarence was so helpful and informative!

Wi
Review №94

Mr. Beverly is endlessly knowledgeable and helpful. His records also confirmed what we had last purchased (12 year earlier), making shopping for new mattress set easier. Selection options are great. Delivery process was good. Calls, email, and tracking system made it easy to anticipate delivery time. Delivery men were tidy, courteous and fast. Shopping and service should always be so well informed and easy.

Za
Review №95

I read the reviews and this looked like the highest rated mattress place around DC. We went in and it was exactly as the other reviews described. Clarence (Mr. Beverly) immediately gave us friendly, knowledgeable, helpful service. He asked questions, determined what we were after, showed us several different options across the price range and firmness spectrum and worked with our budget to give us exactly what we came in for, didnt try to point us towards the most or even more expensive ones. In an out in about 40 minutes after trying a dozen or so beds. It was a great shopping experience. Highly recommended if looking for a new mattress.

Al
Review №96

Fatima was great!

Ja
Review №97

Very good experience, very efficient

El
Review №98

Jay was a great salesman, very knowledgeable and patient. Took time to explain different mattresses and quality. So excited about my new mattress!

Ma
Review №99

Mr. Clarence Beverly is THE BEST. He did not try to sell me any mattress that was more expensive than what I needed. This is rare. He genuinely cares about you and fulfilling your needs for comfort and price. He is truly a gift in todays world. I could not be happier with Clarence Beverly and my new mattress. This store, its policies and Mr Beverly are the best. .Mary Beth Merrin

Br
Review №100

I was extremely satisfied with the service I received from Mr. Beverly. He was very knowledgeable and worked with me to give the best price for a quality mattress. Overall, I was more than satisfied with the quality of service and speedy delivery. I would 100% recommend this store for anyone in search of a new mattress.

Information
22 Photos
100 Comments
4.9 Rating
  • Address:4437 Wisconsin Ave NW #39, Washington, DC 20016, United States
  • Site:https://stores.sleephappens.com/United-States/DC/Washington/Mattress-Warehouse-of-Washington-DC-Tenleytown/211/11139?utm_campaign=yext&utm_medium=organic&utm_source=GMB&y_source=1_OTk5MTI2Ni03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 202-537-9353
Categories
  • Mattress store
  • Bedroom furniture store
  • Home goods store
Working hours
  • Monday:11AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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