Love this place! Service department does a fantastic job and are as honest as they come. They will take you to your car after its pulled apart and show you everything that needs done, what can wait, what needs done now and let YOU decide. Imagine THAT!
I brought my car in for service and was treated with all the respect! Everything was explained to me in detail, as cars are not my strong point. Jason, in the service department was very kind and knowledgeable. They even had someone to drop me off at home while my car gets worked on. Jimmy, the owner…great guy all around! Not only does he support your fellow entrepreneurs/artists, but he runs a fantastic business. Car Culture has a great vibe and you can walk in there without feeling like you’ll be hassled or mistreated, whether you’re looking for a car or need repairs. Highly recommend!
Bought my wife Tucson here and had an issue a few hundred miles outside of dealer warranty and our purchased warranty (offered by another company) declined some of the parts the owner still made the decision to help us out. Small things like that really help to keep me coming. Also the chairs while you wait for service are really comfortable!
They are the BEST!! My experience was amazing this was my 2nd car I purchased from them and will continually send my friends ❤
Car culture is the best of the best!! I would recommend anyone looking for a car to go here!
Car culture really helped me out and got me into an 18 Toyota Camry. All the staff were friendly and very helpful. I’m glad I decided to go here vs other places! Thank you!!
Looked at a car for my daughter there. No pressure sales approach. Will return.
Great place. Friendly and knowledgeable
We Purchased a car from there yesterday they are amazing they will work with you they’re very thorough and will let you take your time they’re not very pushy like most dealers thanks a lot everybody there you guys are the best I absolutely love my car shout out to Annie Jimmy and Nate I won’t go anywhere else besides here
This place is great, all the guys I met were great, and Jimmy actually talked me into a more beneficial financial situation for myself even though it didnt benefit him. Thanks for the honesty! Highly recommend if you need a car!
This family owned dealership made me feel comfortable signing the papers for my new car and made sure I understood the process... the owner and my sales person was amazing.. they even followed up the next day to make sure I was still happy with my purchase
They are just awesome!! My husband and I were traveling to Ohio and our car almost broke down in the highway. We were near Youngstown and I searched for a workshop nearby. We found Car Culture and took our car there. They found out that the car was having a cylinder cap problem and they fixed the problem real quick. We were really amazed by their friendly and professional behavior.
Best Dealership I ever dealt with took care of me two weeks after sale on brake issue and spare key plus a few other favors I will buy all my future vehicles from them cant go wrong salesman Dominick will go a extra mile to help you outstanding
My experience at car culture was awesome! Dominic was so helpful and was a pleasure to do business with! Will 100% recommend to all. Whether you’re looking for a starter car or dream car, Car Culture has it all!
From the moment I stepped foot into Car Culture I received impeccable customer service! Nate (extremely professional salesman) was phenomenal! He was very knowledgeable and assisted every personal need and/or concern of mine. Jimmy, Debbie and Nate are heaven sent. They truly dedicated all their energy into placing my family into a safe, gently used Jeep Renegade . Huge round of applause to the rest of the team for maintaining the upkeep of not only the facility but all the vehicles on the lot as well. Jimmy and his team are able to accommodate ALMOST every situation so I highly recommend purchasing your next vehicle through this honest and caring dealership!
I cant say enough good things about this dealership!! The owner was amazing to work with, super friendly and wanted to make sure we left happy!! Our salesman, Zac O was friendly from the moment we walked in the door, polite and courteous and made sure we got to leave with the car of my dreams! Their finance department got us into a good rate and great terms with a payment I was happy with. If you are looking for a car, you should go to this dealership!! Not your typical dealership vibe but they get the job done!!
I can’t speak highly enough about this dealership!! It is not your average car dealership. The staff at Car Culture went above and beyond to make sure my daughter drove the vehicle she wanted off the lot with the lowest interest possible. All of the staff goes above and beyond!! The staff is completely upfront and honest. Couldn’t ask for a better experience purchasing a car. Great job!
Dominic was very friendly and helpful. I did not buy a car today but I would go back in the future.
Highly recommended more the professional very respectful and helpful. All round great experience buying from these guys. !!! Big thanks to Nate Joy for getting us into our beautiful new car !!
So Satisfied with the service there.. Nate & Jimmy was so professional & worked hard to be able to help my daughter purchase her first car.. Made u feel very comfortable, & ddnt mind me dancing, singing or joking around there.. Will Deff look with them when I buy my next car.. Thank u guys for everything today...
Went there with my soon to be husband and got a first car together. They are nice and understanding and go to great lengths to help their customers. Thank you guys for a great and wonderful experience we’ll definitely come back again.
I am so glad I went to car culture! I had the best experience ever! Zac was so helpful and professional and courteous. Zac and Jimmy worked with me to make sure I had options of a vehicle that I liked and fit my budget. I also had the pleasure of meeting the owner of car culture. He made sure he came to me and introduced himself. He wanted to make sure that I was completely satisfied with my experience. I was more than glad to tell him that it was the best. I got a vehicle that I always wanted, and it fit my budget! They treat you like family! Im so happy!!!!!!! So, if you are looking to purchase a new car, stop by car culture and they will take care of your every need!!!!Thanks Again Guys!!!!!!
Everything about buying a vehicle from Car Culture in Niles Ohio was a great experience. Salesman and all staff members were straight forward and easy to talk to. I want to thank the entire staff for a great truck buying experience.
I truly would like to take a minute and thank the folks at Car Culture for their kindness and willingness to work with me to get me into a vehicle I never saw myself in. Thank you for everything. I strongly suggest anyone looking for a car to stop in and see them, they made a normally daunting process a pleasant one. Thank you.
From my first phone call, I was treated very well. We drove from Michigan to look at a Toyota truck. Zak was my sales person. He was amazing. Friendly, patient and caring. We also met the owner. Again, very nice! Ive bought cars from different dealerships that werent even close to being this cool. Totally recommend!
I came across Car Culture when I searched for a car dealership they have a very high rating and if you read the reviews there all so highly talking about. So I called them Zac picked up and amazed me over the phone right away. Now I am looking for a particular vehicle and even though they didnt have it on there lot I was told they can look and try to find one. 2 hours later I received a phone call of 3 vehicles they could get in and I can see. Never have I been so amazed with a dealership and sales person I cant wait to go get me new dream car! Thank you Zac!
They handle all of my vehicle servicing needs with gusto & skill!
This dealership is nothing short of phenomenal to work with, as a first time car buyer, I cannot recommend them highly enough.Their dedication and consideration to their customers is impeccable!
I will be back for a second car when I want to get another one!!! This place is amazing. I am 21 years old and they were able to get me financed for a vehicle in my price range at an appropriate rate per month. I’ve been to many dealerships, but I must say these guys are here to help you! My sales representative Nate was awesome. He is a friendly cool guy who wanted to help place me in a car I would soon come to love. Not pushing for the sale at all. He is the best car salesman I have spoken to yet. Their cars are trustworthy and all of them seem to be in immaculate condition for such an amazing price. Best deals around hands down. The owner Jimmy is a helpful and honest guy. He gave me so many tips and helped me understand every aspect of financing a car. He also gave me some valuable life tips and gave me direction on raising my credit! I don’t think you can find a more honest dealership. I really do mean that. If you are looking for a car, these guys can help and ensure you walk out happy and excited to drive your new car. Lol it’s literally 5 am and I just got back from driving it around the block a few times. Then I was like... hmmm, you know these guys deserve an excellent review😄😄😄
Read almost all the reviews and seemed great, but was not the case. Staff is not professional, and it takes days upon days to hear back from them. Cars sell fast, so when they take days then you miss out on what you want. If I cant trust them before I buy the car when they always act the best, I can only imagine how they are after the sell. Sorry to ruin your perfect reviews, but I thought it was completely unacceptable.
I went to every dealership looking for a new vehicle. I then decided to give car culture a try and they did everything they could, and worked with me continuously to make sure I was leaving in a new vehicle. Sure enough I did! All of their staff made me feel welcomed and were very respectful. If you are in the market for a new vehicle or looking to get your car serviced, I highly recommend Car Culture.
Ok so I am writing this review months late BUT this dealership is the best. I live in Buffalo, NY and my dream car happened to be at Car Culture—about a three hour drive away. Zach gave me the best buying experience I could have asked for. He always responded right away to any questions or issues so might have had. They sent me videos of the car inside and out and made me feel like I was there so I didn’t have to drive three hours to see it. I was convinced, drove the three hours to meet the car, fell in love. Unfortunately, about two hours into my drive home the car started making noises. I was very upset obviously thinking there was something they hadn’t told me. However, it just took driving a longer distance for the issues to surface and it wasn’t Car Culture’s fault. They sent a driver three hours to come pick up my car, give me a car to use in the interim, fixed every issue my car had (within days), and drove it back to me. I was AMAZED and thrilled at the service here. You will not regret buying a car with Car Culture. They live up to their name and their reviews. And if you ever question that, they will fix it.
I drove over an hour to buy a car at car culture. I was provide with great customer service. They offered me and my dad drinks which is something you don’t get anymore. Nathan was top notch. I recommend car culture only if your looking for honest fair dealer ship.
Beautiful Facility and Great Service Team. Worth your time to check out their deals!
I bought a beautiful Subaru Legacy here. The Salesman was great, it didnt feel like I was talking to normal car sale people.
If you’re looking for a car Car Culture is definitely the dealership to go. Very friendly environment and they will do there best to help you. The very first time I walked in this dealership 2019 I was treated with a warm feeling although at the that time I was unable to get a vehicle I knew I had to do some things in order to come back for a car. So now 2020 I came back with better circumstances and I leave with a car that I’m very happy with. Thank you Joe and Jimmy!
Zac made my dreams come true with my new truck. I came in and told Zac exactly what I wanted and he made it happen and then some. Jimmy was amazing helping me get the right financing and making sure I wasn’t overpaying like other places have done to me in the past. Before my purchase I was using their service dept and they are hand down amazing. Best pricing anywhere and they don’t try to upsell you. They are upfront and honest. Can’t say enough positive about all aspects of Car Culture.
From the first hello to the wave goodbye from my newly purchased car, I had one of the most positive experiences at Car Culture. I never felt rushed or pressured into purchasing something more than I needed or could afford. In fact, I felt like the salesman Zac actually cared about making sure I got the car that would check off all of my requirements as well as staying in my budget. Every other employee I came into contact with was not only friendly, but very competent in their jobs and offered advice to help in my purchase. I would recommend Car Culture to anyone interested or in need of a new used vehicle. You will not be hustled, only helped!
I tried 4 other dealership and was told income was short because of Covid that I was not going to qualify. So I called Car Culture and they helped me right away got me into a lower miles car with a warranty!!! I cant say enough good things about Car Culture! They treat you like family and work there buts off to help you!!!
If you are looking for a stress free car buying experience, please visit Car Culture. I was referred to them from a friend and was not disappointed. From the moment I walked in the doors, I got a feeling that the staff was genuinely trying to find the perfect vehicle for me even it was not on their lot at that time. They asked me what I wanted in a vehicle and if they did not have something in their inventory, they would use their network to find what I was looking for. Luckily, I found a great deal with a car they had on premise. The best part is when I went to close on the vehicle, I was not pressured to purchase additional warranties or other add ons.This was truly the BEST car buying experience I have ever had and would highly recommend giving Jim and his staff the opportunity to help you purchasing a new vehicle.
My Daughter needed a new car so I looked on line and found Car Culture. I picked them because they where the only one with 5 stars and boy was I happy I did. Zak the awesome salesman explained every thing to us and he and Jimmy in financial found use a great car that we could afford. Thank you to all involved, what a great experience.
A-ARON is awesome. best service around, really got a good deal. The service is amazing, everyone is friendly and very welcoming. Walked out in a really nice car! Jimmy was really nice as well. Overall staff is just OUTSTANDING.Thank You guys!!
I was very hesitant to buy a new car after not having payments for so long. Jimmy made it so easy and such a personable experience for me. He really listened to my wants, needs, and most importantly my budget. Not only did he find the right price, but with over 11 dealerships to choose from and the fact that he can get a car from anywhere made the choices endless. I ended up getting a 2018 Ford Focus titanium and it definitely exceeded my expectations. Everyone that works there from sales to service is wonderful, they all make you feel right at home. And the fact that they have such an awesome service department with VERY reasonable prices makes it all the better. So so happy that I went to Car Culture. I will never shop anywhere else! Thanks again to Jimmy and his crew... you guys are the best!
Very nice people and very helpful. Just werent able to get approved because we already had a loan out for a truck. But very nice people and they are willing to try and help without a huge down payment.
Just shopping around for another vehicle and came across Car Culture and I’d say I’ve never been so please and well respected at any other car lot! Staff is great! & Zack is very friendly, helpful and honest sales man! Didn’t purchase a vehicle yet but I’m sure this will be the place! Recommend them highly!
This is by far the best dealership I have ever experienced. Zack put me in the right hands with Nikki..she then proceeded to give me nothing but positive energy from phone calls and texts to the day of buy. Jimmy worked his magic from the computer and put me in my dream car. This was the most genuine group of people I’ve met since being in the military. I could type a whole essay on what they did for me. AMAZING ! if your hesitant don’t be! They have 5 stars everywhere for a reason ! I appreciate you guys !
Best dealership ever. Very good quality vehicles, the staff is amazing and went above and beyond to help me get the truck I wanted. Jimmy is a legend when it comes to getting people financed. Very honest people as well. They will not force you into a vehicle or a bad financial position just to get a car sold like most dealerships do. I will only deal with this place from here on out! Thanks guys, keep up the good work!!
This was my first car purchase that I didn’t feel pressured into anything. From Joe showing me the car I came In specifically to look at- all the way to Jimmy working out all the details so that it worked perfect for me- it was an amazing car buying experience. I travel quite a bit, and with every concern or service need I have, I’ve come back to Car Culture and Jason and the guys out back give me the confidence that my ride is safe and reliable. I send all my people for car sales or fixing one up, to these guys!
They took care of my car issues quickly, efficiently and kept in touch with me about what they were doing. I had my car in at another shop that charged $100 more than these guys and the other shop never fixed the actual problem. (A problem Jason found in a matter of minutes!) Thanks so much Jack, Jason, and Jimmy! Ill be telling everyone I know to go to Car Culture!
Definitely the best experience Ive ever had getting a vehicle. They are very friendly and I really cant recommend this place enough. I hit a pothole in my Jeep and tore out a chunk of the frame that was rusted. Josh and there awesome crew were able to work with me and get an awesome car that Im very satisfied with.
More comfortable than a pair of brand new all black Saucony versa foam XT 600 running shoes. Specific ? Yes. Comfortable experience also? Also YES.
This used to be where Toyota of Warren was, i didnt know they moved before I came to shop for a car. The people here were friendly and left happy
If you need your Vehicle fixed got here!! Jason and Jack In service were great to talk to and very knowledgeable. What also sets them aside from the rest is there prices best I have ever seen! There Floor manager ZacO he will greet you with a big smile and make sure you get to the right person.
Definitely the best car dealership I’ve been to! Zac and Jim were very honest and helped me find a car without any trouble. It was a great experience and didn’t take the whole day. 10/10 will recommend to anyone looking for a car
They got us financed without issue. 5 stars.
If there was ten stars these guys got it. The customer service is unprecedented. Aaron was a childhood friend so I went to see him. I met Jimmy and he also blew me off my feet with his customer service. You know whats going on and the fellas interact with you constantly and you can drink coffee, soda, whatever you fancy. I had service done on the vehicle so I met Jason and what do you know professional yet totally down to earth. As soon as you walk in you feel like your dealing with friends that have your best interests at heart. Lastly, met one more mechanic he did some service warranty work and you guessed it awesome and approachable. This place is the best kept secret in Ohio. If your in the market for a car stop by Car Culture and ask for A -aaron. Then the boys will do what they do. Total stress free car buying.
Good priced cars for sale
The sales staff and management team were some of the best Ive ever experienced while buying a motor vehicle. Despite what one SMALL review says. Please take into consideration every other review on here and go in and experience the professional sales team and management staff for yourself.
Top notch dealer. Very knowledgeable. Jimmy is an all star. Ive never been somewhere which works harder to make sure the customer walks out the door happy. If these guys cant make you love buying a car from them, nobody can.
Great experience! Owner, salesperson, and financing were all a pleasure to work with. Went in with and idea of what I wanted and how much I wanted to spend and they didnt try to push anything extra on me. Highly recommended and I will be back for my next vehicle.
Treated like a person, not a Sale!! Zac and Jimmy are great guys that went above and beyond our expectations. They listened to what we needed to work with and got it! Would definitely go back, without question!
This is the only place to buy a vehicle! They are most honest people I have ever meet. All there vehicles are service more then any dealership and they done lie also you get to meet the owner face to face. Ask for ZacO he will make it easy to find and get in to your next Vehicle!!!
The staff is very kind extremely knowledgeable waiting areas nice and clean. they repaired my car in a very timely manner super helpful and explain anything and definitely be going back.
WoW what a great Experience. Quick and easy by far the best dealership around. I love my new Charger! Thanks go to Zac Oros, Jimmy Horvath & Jimmy thanks a lot😎👏
Awesome dealership with integrity. Treated us very well and upfront about all information regarding car. Received the deal we wanted!!! Zac and Josh were great!!!!
They are caring and will work with you to get you in a vehicle that fits your budget.
I get my car worked at Car Culture. Yes they have mechanics that do excellent work. From oil change, to brakes, tires and etc. Cant beat the prices.
Bought my car off Diane Sauer. Had nothing but issuesand sold me a warranty, wouldnt cover anything! These guys saved me. Thank you Jason for actually doing your job and getting my car covered!! You dont know how much it means. and I didnt even buy my car here.
This place has honest people who will tell the truth and do their best to help you and get you what you want. Thanks Josh great job
Great place to buy a car! Jimmy and Zac not only made sure I left with the car I wanted, but also made the whole process go by super fast and painless. They really care about their customers and I cant thank them enough. Will definitely buy from them again in the future.
Awesome group of people easy process and non pushy I walked in there knowing what I wanted and i walked out with a awesome deal! Highly recommended give them a try ! I know Ill be back in the future!
Bad
Very nice people didnt have one problem at all
Not your average car dealership these people care and will go to bat for you. Was in a bad spot and they got us out of it. I would recommend them 10 out of 10 times. Very caring and generous people.
Car Culture has the absolute best customer service that Ive had in dealing with buying a vehicle. Jimmy did his absolute best in getting me into what I wanted. I would highly recommend this dealership to everyone looking for a vehicle.
This is the best dealership you will ever find!!!! Jimmy the owner is deffenity a family man he cares not only about customers like me but his employees giving them time off to spend with familys for the holidays big shout out for that. My experience today was this I wanted to set up an appointment for service so I emailed the store. In no time my salesman Zac who I found out was off today with his family (because he has an amazing boss who let him) Calls me to see what he can help we with, we set up the appointment for next week they offered to pick up and drop off my car NO ONE ELSE dose that. I cant say enough how great this group is!!!!!!!!
Great place to do business. Honest and they listen. thanks guys!
I went in and their professional salesman, Joshua Macklin, went above and beyond to find me the make and model of my choice with the options I wanted.He delivered what he promised and a quality vehicle that is beyond my expectations. I would recommend this dealership to all my friends and family.
Went in and asked about Fianacing and they were super nice and straight forward. Saving up the money for my down payment and Im definitely going back to get a car.
They have me gave me the best used car buying experience I ever had. Will definitely recommend.
They truly can help you get a vehicle when everone else told me no they gave me a way to get a new vehicle! Thank you ZacO for helping me along the way and Jimmy for for your AMAZING knowledge of how to get it financed! I cant wait to send more people your way!!!!!!
Most honest and trustworthy dealership Ive spoken to did everything they could to help me find exactly what I wanted and in my price range. The owner personally helped us and was incredibly helpful
Visited Car Culture for first time for an oil change and tire rotation. Everyone was very friendly and service was done quickly and at very competitive prices.
Car Culture has gone above and beyond to make sure my experience has been great. Great customer service and great people to do business with!
Best place for anything you need, zac o is a great salesman and will help you in any way, their service department is unmatched in anything Ive ever delay with
Great team to work with, very satisfied from the beginning of the buying process to the end! I would go back to them again!
Zac O and Jimmy helped us more than the average dealership to get a van that was needed to start our home inspection business. Thanks guys!
If you need a vehicle, this is definitely the place to go!
Exceptional customer service Jimmy and Nikki answered all my concerns and was very fast with the service provided!!! Thank you guys at car culture
Go See ZacO for your next New or Used Vehicle! He will help you with all your needs and is one of the nicest salesmen I have ever delt with! No pressure easy to deal with Go to Car Culture for your next Vehicle!
Talk about a great salesman . Not to pushy and very professional, and so helpful in helping you pick out the right car, definitely recommend going here to buy you next car 👍👍👍
My experience in buying a vehicle was quick and went smoothly. Zac is a great salesman; friendly and knowledgeable.
You will never meet a nicer more honest salesman then ZacO Car Cultures Floor Manager he will treat you with respect and you will have a great Car buying experience!!!!
When we bought our truck, car culture had only been open a few months. We were hesitant at first because we have never heard of them but it was a very pleasant experience. The sales team was fair and honest. We would do business with them again.
Only honest dealer I have ever been to they make it fun and easy to buy a car! Go there and ask for ZacO he is the best!!!!
Very nice dealership, great salesman. Able to meet owner, very nice gentleman. Hope to do business in the near future.
Jimmy is a excellent business man. He will go above ans beyond to make sure things are right. Thank you Jimmy for reminding me what good business is like.
Very helpful, friendly, and honest. They really helped me a lot today, and got me into a great car.
Great atmosphere, a-a-Ron was so helpful and was very straight forward.
What an amazing experience!! I used to own a MINI and missed it so much, so I’d been looking around. When I found Nia, I was extremely skeptical because she was in a different state and at the perfect price point, no haggling. The past four test drives had been a bust, but I drove the 2.5 hours for a test drive. A-a-ron 😂 had promised that I’d love this car, that everything was in order, and if I liked her, I could take her some that day. Having been a MINI owner before I knew what to look for. Great car, perfect price, drive her home that day and she passed NY inspection with flying colors.As you can tell from the photo, I’m in the military. Not too long after I bought Nia, I had to move to TX, which meant I took my new Nia on a 5 day cross country road trip. About 2/3 of the way there, she had an issue that could only be repaired by a MINI dealer (something that no one could have caught or predicted). Because of where I was, I couldn’t have physically gotten to a dealership within my 3,000 mile warranty. Jimmy wrote a check out of his own pocket to help cover the repair, something I would have never expected!! There is no doubt I WILL come back here again!! They are worth your time!Thank you all so much!!!Tesni & Nia 💜