Very professional, I was given options of what fit my needs and parts were on the truck to take care of my broken garage door right then. No second visit needed. Technician was very polite and never talked down to me. I felt very comfortable with the decision I made in the options that were presented to me. Would highly recommend
Called Monday, they came out Tuesday and replaced three springs. Very timely and professional.
Early appointment. Grateful he came before the scheduled time. He was professional and quick.
I needed to replace my old door opener.Made an appointment Terry showed up on time,even a little early.He finished the job in less than a hour!!Very polite and professional.I have used this business before and will use them again.
We appreciate the customer service we have experienced with OHD Waco. The technicians have been friendly and courteous. The administration has been efficient. David M. demonstrated knowledge, professionalism and integrity with our project. Thank you David and the OHD team.
Very professional. They replaced a 25 year old opener. No sales pitch or pressure. Provided the options and answered all my questions for me to make my decision on the best replacement option. Would highly recommend
I 100% recommend! I called 4 other places in Killeen and they all were overcharging me to fix a a broken spring. Overhead Garage Door (not to be mistaken with The Original Overhead Door Company) charged a $35 service fee to come out and then wanted to charge me over $450 to fix. When I told the guy no, he called someone in the office which later dropped the price by $100, which was still way overpriced! 2 others were BSing me saying the price just depended on how big and how heavy the door was, if I needed a single or double spring, bla bla bla. They couldnt quote me because they would have to come out and see it which again, another service fee. Another guy said hed do it for $350! I finally called the Original Overhead Door of Waco and they gave me a flat rate fee, over the phone, which included the service AND part for a price that was more than 1/2 way cheaper than the other guys! They definitely saved me some money! They quickly set me up for an appointment that next week. They were on time and got a quality job done within 15 minutes! Thank you so much!
Our garage door and the keypad stopped working. New batteries did not fix the keypad so we called Overhead Door. Scheduled an appt for two days later, but there was an opening the next day so they called and came a day early. Dave the service tech diagnosed the problem instantly. He reset the limits, installed a new keypad, programmed it and serviced the door. All for the quoted price. Two thumbs up!
Communication was great, tech showed up on time and did a great job.Thanks,
Overhead Door made time to provide quality service for my garage door. The serviceman was professional and friendly - he completed his work quickly. The price was agreeable too. Will use Overhead Door again.
The technician was on time courteous and got the job done very quickly.
They were quick and professional. The estimator met me the day I called. He explained exactly what was going to be replaced on my garage door, gave me an estimate and scheduled the appointment for installation on the spot. The price was the lowest I got from 3 different quotes and they were more professional than the others, too. Great job and it came with a 1 year warranty. Highly recommended!
Awesome and friendly service!! I had them installed my garage door opener and then they fixed my garage door that was not installed correctly at no extra charge.
Overhead Door of Waco was great to work with, start to finish. The office staff answered all my questions and scheduling was prompt. We were adequately notified when our technician was on his way and he did a great, efficient job of installation.
Manuel fixed my garage door quickly and efficiently. Best of all, he then explained to me how to maintain the machinery effectively.
Absolutely great serviceTerry was on pointHe explained everything to me
Very professional & efficient. Would recommend!
Great response time. Service was excellent. Matt was pleasant to work with.
Came in the time frame they said they would be here. Also got me in a lot sooner than I thought it would be. Very professional and job was done quick. Definitely would recommend them for all work.
The technician was timely and did a great job. He was clear on the steps that needed to happen fix my garage door. The person that scheduled my job was very friendly and actually listened to me as a customer and understood my challenge. Exceptional service from the start to making payment. Thank you for the phenomenal service!
We were taken care of. The service man worked to get our problem fixed. He was very helpful and friendly.
What a great company this was!I called to get my garage door fix they came within 3 days gave me a quote and Manuel fixed my garage door within a hour he was so profesional kind and he fixed my door at a fair price thanks so much! Will use y’all again!
My garage door opener made by Lift Master shredded a plastic gear so I contacted Overhead Door in Waco for replacement of the opener. Spoke with Debbie who coordinated the installation. She was very knowledgeable and courteous. Mr. Manuel Escobedo arrived at the scheduled time and did a great job of installing the new Overhead Opener, Model Odyssey 1000. I was very impressed with Mr. Escobedos knowledge and his professionalism. The new opener is smooth and very quite with a track that contains the chain drive. I like it so much I will have my other one replaced in the near future.Thanks for a job well done for a reasonable price.
Very professional and great service
Great service. Fast, professional, and on time. Good experience all around.
Overhead Door did a clean, professional and punctual job replacing our garage door opener. I would highly recommend them
The job went awesome and quick.The employer was respectful and I will recommend anybody plus the motor is so quiet.We love it and thanks again.
Great job overall by Overhead Door of Waco.Nice job of communicating the schedule and having technician contact me.The technician did a great job on the installation and explained everything very clearly.We appreciate the services provided.
Overhead Door Company provided excellent customer service and support. From initial contact to installation completion, I could not be happier with the kindness, professionalism, or expertise. David, the installer, deserves a special thank you because he made my wife and me feel better about the new functions of the garage door opener and smarter when using the technological advancements it provided via our smart devices.Overall, they have earned my highest recommendation and unquestionable loyalty as a customer. Simply put, Thank You for a great job!Sincerely,Charles M.
They came fast. Same day service on MLK day. Manuel was a great guy and took care of everything!
Great job thank you!!
Great customer service and very friendly!
Quick, friendly, and professional. Able to provide same day service.
Overhead Door Company quickly responded and came the next day after they were contacted. We had a broken garage door spring. Their repairman was very professional and efficient. I was pleasantly surprised at how quickly he completed replacing both springs.
I called about my spring breaking on my door and was scheduled for two days later which I was fine with. Within 24 hours of my appointment, my neighbor’s spring went out and Overhead Door agreed to replace theirs at the same time the fixed mine.Manuel was very courteous and efficient. My motor actually had some trouble with the new spring tension a few hours after he left and he graciously came back later that day to make some adjustments on my door.I would recommend Overhead Door and Manuel to any friends and family who need help with their doors.
The technician called me ahead of time and gave me plenty of notice when he would be on-site. After that, the interactions were straight forward and simple - I showed him the broken springs and then he took it from there - less than 30 minutes later he was done and my garage door worked again! The tech was amiable and knowledgeable and took care of everything in a short amount of time! Would highly recommend!
My garage door came off the track this morning, just add I was leaving for an appointment. They came that afternoon and fixed it so I didnt have an open garage overnight. Thank you!!!
Great service! Friendly staff!
Fantastic Service, really cares about their customer. Their team follows up and returns calls in a timely manner.
My garage door broke yesterday. I called American Home Shield to see if it was covered. It wasn’t, but they put me in contact with this wonderful company. The sent someone out the very same day. Manuel fix my door and did a wonderful job. Thank you so much! I really don’t know what I would have done without you.
They did such a great job fixing our garage! Manuel was a superhero! Yall should give this guy a raise! He is so awesome!
Called on Monday to schedule a repair. The tech arrived on Tuesday at 12:45 and was gone by 1:15. Very efficient. Considered trying to repair the broken spring myself and I am glad I did not. Thanks
We contacted Overhead Door of Waco to replace our giant, terrible, hazardous, ancient swingout garage door. These guys are busy and backed up a little, but they always showed up when they said they would. The quote was what we paid, no more. The gentleman that installed the door knocked it out of the park. I am very happy with Overhead Door Waco, and I will have more jobs for them in the future!
The install guys did an excellent job. The door fits right and works real nice. They hauled off the old door, installed the new one, and cleaned everything up after they were finished.
Overhead Door Company is a wonderful place! They are prompt and professional. I had a small issue with my garage door and they sent someone out the next day to address it. I would recommend this company to anyone in the Waco area!
Overhead Doer recently repaired our garage doors and serviced them. Great company. Prompt and friendly and their technician was very courteous and friendly. They have always done our work because they always fix stuff right!
The service man was very efficient informative and courteous I would highly recommend your services
Great service and installation experience. The new insulated doors and openers arePerfect!
Prompt, professional and courteous. Believe I received a good product and am happy with the installation.
We had a spring break so we called overhead door, emily on the phone was very nice and professional. Manual was our tech and he was quick, very knowledgeable and very nice. My company maintains their fleet so i see the name all of the time. Gave them a try and will now use them exclusively for any garage door needs in the future.
Never get real people to give answers
The customer service is friendly and very courteous. the service was extremely prompt and quick. technician was fast and efficient. i have and will continue to use them for my garage doors. they do great work and i recommend them highly.
They were awesome!!!
Tech was courteous, professional and knew what he was doing. Was in and out quickly and did what needed to be done. Great service.
Awesome service! Installed on time and in time frame allotted. Very professional. Door works and looks amazing.
Of all the people I called Jesse was the one who was prompt. He was honest with me, did not try to over-sell. Told me that I did not need a new door and fixed the existing one, in and out in less than 30 minutes. I was very pleased at the value I got for my money. Thanks Jesse.
Spring on our garage door broke late one evening. The lift would no longer work and door would not open. Was able to unhook, get door up enough to get vehicles out so we could function the next day. Called that morning and the door was fixed before noon. They are staffed with great folks who take care of the call quickly, ask the right questions and keep you informed. They have an excellent customer service system/process. Very impressed and price was reasonable.
Great customer service and fast response to fix my garage door. Would definitely use again in the future.
Very quick service. Called ahead to let us know they were on way. Will use them in the future
The guy was quick and troubleshooted my other door. Awesome job!!!
The Technicians have always been profesional and effective. Moreover, they have also been punctual and kind. I definitely would call them the next time I need help with my garage doors
Overhead Door did a great job repairing my garage door. Not only did he fix the problem but checked out the entire door, tightened and made adjustments so it would work properly and decrease the likelihood of me having problems in the future. The office staff was very friendly and were able to work me into their busy schedule.
Lety was quick to get the repair man out to fix my garage door. Our repair man Terry, was fast and professional and my door works better than before! Amazing experience from beginning to end!
Overhead door was very flexible with our every changing schedule and did a really good job. This is the second time we have used them here in Bremond.
Great company to work with. Very friendly. Installers were fast and did a great job.
The man that came was great, very professional. I cant believe that he did the whole door all by himself it was amazing.The Man who sold me the door was very Frank with me about how much it was going to cost and what the door was going to do that was different than the one I had. I really appreciate all the help thank you very much.
Prompt, professional, great people, & reasonable pricing. We highly recommend OHD of Waco!
Overhead door of Waco did a great job at a fair price. They do travel to the country. Fantastic!
Garage door “died” late Wednesday night with car inside. #1 son fixed it so I could pull it up and down the next day but said it was dead. 😣I called Overhead Door on my way to work at 9:00. They had a new one in and working with my same code before I got back at 1:00!!! Overhead Door, thank you for being part of my own personal survival team! ❤️
We contacted Overhead Door in Waco to come replace and match one of the garage doors on our current project in Woodway. They provided us with quick availability and excellent service. Thank you Overhead Door Waco, from the Modern Haven Design team.
Called because my garage door wouldn’t open. They provided same day service. Got my door working and the price was reasonable.
Very prompt service. Arrived when they said they would. Installed new garage door opener very quickly and thoroughly. Highly recommend!
Your representative did an excellent job. He installed the new keypad and serviced our garage door. He even balanced the door! Thank you!
Technician was very courteous, knowledgeable and quick!
Service call was scheduled very promptly. Polite and professional technicians. Problem addressed and then fine tuned- glad to do business with Overhead Door.
Great installation and product. Friendly staff too. I highly recommend them for your overhead door needs.
Quick, friendly service. Very appreciated, especially since it was just two days before Christmas. Thanks!
Quick to respond. Friendly. Did a good job at a reasonable price. Will use again if needed
Wonderful and friendly service!
Mr Escobedo he is very knowledgeable about his work and I am very please with his work, Ihighly recommend him to anyone.Sunny
Manuel went beyond great customer serviceThank you Manuel!
Technician was prompt and took care of servicing garage door quickly and efficiently.
They replaced my old garage doorsat my home in Clifton-installation was good,perfect fit & seal,plusthey go up & down effortlessly &smooth.Very satisfied
Great service. They came out and replaced the opener and everything is working great.
I’ve used them twice now and always a timely and professional job at a fair price.
The technician identified the problem quickly. He was very thorough and patient when answering all my questions.
I came here for help with an existing garage door and busted lock. The ladies at the front desks, as well as Ms. Debbie (the boss!) were very helpful. They tried to see if I just needed a new key, or an entire lock and handle set up. They tried to find me the best option, without spending unnecessary money. I was really happy I drove the 45 minutes there, instead of dealing with less helpful locations closer to my house.
Had an Overhead Door installed on the garage when we bought our house over 30 years ago. Have continued to use them over the years, and found them to be very professional and reasonable.
Great company that does things right.
They were quick to get the job done, and very professional. Would use them again.
Super nice staff, excellent installer and great products!
Fast and great service
Had what I needed and was reasonably priced. The lady I dealt with was very nice and helpful in getting me the right part
Always fast, friendly and efficient service!!! Very pleased with their work over the years!!
Overhead Doors is the only company I can call out to White Bluff that will charge a reasonable price for a professional job.
Excellent tech. Was prompt and fixed the opener quickly.
After having some frustrating experiences with our Home Warranty policy and the garage service repair company they sent out, Overhead Garage was able to take care of us and provide great service! They took care of us well and got the job done! Thank you!
Jun. 13th 2020 garage door was jammed had it fixed in 5 minutes.
The guys doing the doors were super nice, told me how everything was going to be done, explained everything to me after installation, gave me all the information I needed for service if I should have a problem, would highly recommended this company should you need garage doors.
Always responsive, takes care of problem, and dont make me feel stupid!