The team at Mobility Works Waco was respectful, friendly and assisted me in getting the service that I needed without the frustrations that I sometimes deal with when dealing with other businesses. I was very impressed with the clear communication and follow up from the Service Manger, Corey. He went above and beyond to ensure that my work was completed in a timely manner and that I was informed every step of the way, as I requested. I will definitely be returning for my future service needs.

Excellent service for van and truck conversions. Has a wonderful repair shop. Very, very, friendly and right there to help. Photos will follow at a later date. Easy to find from I-35 on Franklin Ave. I highly recommend this place for service and to purchase a new conversation van or truck.

Great customer service, and the Admin was very informative on finding out what was needed for my needs vs my wants!!

We purchased an electric wheelchair for my dad. Like the wheelchair but their service is horrible! Just need to get a few things repaired and we can’t seem to get anything done. Owner please feel free to reach out to me.

I will tell you these people seem kinda rude. I was wanting to come in today so i called to make sure if i made it there before they close would that be ok. they states we close at five. they should have said sure come on in something. you know for a item with that price tag. Customer service means everything. at least to me it does, even when the guy called from there main location he was rude.. cause i was originaly going to come. in Saturday. Well now i am on the hunt for another Provider. so here i go.. but yall should really work on your customer service skills.

Thank you very much for taking such awesome care of me!Cheryl StephensonWaco, Texas

Very friendly staff and Scott outstanding performance to fix battery for my scooter

Not to coustermer friendly, but finally found a helpful person

Close to where I live. I bought my vehicle there and I love it! It is an MV-1 and hard to find in this area. They have done the maintenance on it. I did write a negative review earlier but it was just a bad day for me and I kinda lashed out at them.

I will NOT recommend Mobility Works to people. I took my father-in-laws power chair here to have it worked on. Almost 2 weeks later my husband gets a phone call from them saying the batteries are dead, so we went and took them new batteries. Then about a week later and get another phone call saying that both of the motors are dead in it and that it would be $700 a piece to replace. We ended up going and getting the power chair from them and have to pay $105 to get it back from them. We took the power chair to a place in Temple call Dons where they looked at it and in the same day told us that it was not the motors that were going out that instead it was the joystick that was going out in it. So long story short mobility works tried to rip us off by trying to get $1,400 out of us for something that was as simple as a joystick. I will not take any thing back to them to have them work on it for the simple fact of they try to scam people out of money and they dont get to it right away.

Over qualified forbthe job. That sucks..