Just needed an oli change, but drop off and pick up was easy and the job was done quickly. Will definitely go back for future service.
These folks were exceptional. My wife and I traveled to Waco from San Antonio and our vehicle suddenly popped codes on the dash that resembled a Christmas tree. I called the shop, they got me in right away and addressed the issue on the spot. Thank you all! If you need a reputable and professional shop, go here!
I would never again take my vehicles there, they supposedly fix my hood and gave me a warranty, within three weeks I tried opening up my hood and it broke again, so I thought with the warranty id be ok, so I took it back up there and they told me this time it was something else and that the warranty wouldnt cover it, and that it would be over 700 dollars, so I had my friend looked at it and he opened it in seconds and showed me that they rigged it with a zip tie.... smh never again!!!!
Brought my project truck in to diagnose an AC issue. I was very pleased with how they approached the issue. The way it was explained to me so that I could continue to improve the situation was perfect. I will be back with my other vehicles when necessary.
They were very polite and professional. They offered a shuttle ride from and return to the shop. The experience was excellent from start to finish.
I’ve been a mechanic for most of my life, but my new career involves a lot of driving, and not much time to do my own repairs. Needless to say I’ve been through a ton of auto shops, and haven’t found one I could rely on for good prices, and timely repairs, until going here. When my a/c went out, they had me back on the road the next morning for a really great price! I highly recommend these folks!
Fantastic service, my car is running better than ever!! I will definitely be back in the future. They even gave me a loner vehicle, free of charge!
Very nice customer service...Whitney was very kind and professional. Highly recommend.
I had what was once called a Blue Plate Special done on a 2009 Toyota Yaris I had just purchased. It involved a thorough check of all systems--engine, transmission, electrical, etc.--and an updating to the recommended servicing for 100,000 miles. I was thoroughly satisfied with the careful diagnostics and the work, especially the replacement of engine hoses. The staff is courteous, knowledgeable, and highly efficient. I would trust Auto Haus with any repair job.
I met Scott one of the mechanics and he was friendly and skilled. I so appreciated getting the estimate and cost ahead of time. And Whitney, in the office was Professional and Friendly.This Team went above and beyond in helping me with my truck. Definitely have been telling my friends and family about this trustworthy place.
Great service, very nice interface that shows/explains the repairs. Even provides pictures of the damage/repair.Nice people too!Loaner car made the repair very convenient.
The people were very pleasant and professional. They checked the things I was having problems with and told me what needed to be done and gave me an estimate before doing the work. They did the work in a very timely manner and the cost was even less than estimated. I was so impressed, I took my son’s vehicle to them the day after I got mine back. This is where I will be going for any future needs!!!
Friendly professional great service you can trust.
One of the single best experiences I’ve ever had with car service. Personnel in the front office were friendly and interested in my problem and getting it resolved. Timely appointment for service and quick resolution of my problem. I will not hesitate to work with them again.
Took our BMW in to have them fix a valve cover oil leak and fuel pump replacement. Doesn’t run as smooth as before we took it in. The hood seals were hanging off and engine partition was sloppily thrown together. The splash shield which was dirty and oily was left in the cargo area. Tried them because of their ratings.Failed!
Great service and friendly helpful attitudes
Took my Chevy Silverado there to diagnose why my truck was cutting off they call me and say there were gonna have to do a level 5 diagnosis I say ok so 2 days go by and I get another call saying there not gonna be able to fix the problem because they said there technician does not want to get into it because once they do they might find a problem he cant fix.so they charged me for a level 1 diagnosis but the diagnosis I paid for did not even tell me why it was cutting off .A person takes there vehicle to a shop to fix it not be told there technician cant fix it . A quick look and checking engine light is not a diagnosis figureing out the actual problem is a diagnosis
The price for the Gates belt for a Pontiac v6 was about three times higher that I would have expected to pay. I cant say anything about the price for labor. The cost for the oil and filter change was twice as high as she spends at the quick lube. Sorry we were just not used to paying such high prices, but we needed the work to be done, and it was done quickly and efficiently, they also pointed out other problems and gave a quote on those
Always my go too for work! Great prices and great customer service! Scott always is helpful and respectful and ensures the job gets done.
Needed my trailer inspected which was carried out promptly. Thanks
Trinity Auto Haus handled everything professionally and was very transparent about what it would take to fix my car. I highly recommend this mechanic shop and will definitely work with them in the future for any other repairs on my vehicles...
I’ve dealt with a lot of auto repair shops in the past and these guys are by far the best I’ve ever dealt with. Would recommend them to anyone in the Waco area
Great job! Easy to set appointment and great communication! I was in and out within an hour!
Auto work is always handled professionally. Staff is plesant to work with and garage bays always look clean.
Nice staff. Good work. But very shocked at bill. Other mechanics said paid way to much. I wont go back ever. Repair bill way over priced. I mentioned couple things. Was direct result of faulty thermostat. I was charged big diagnostic fees for each.
Professional, friendly and knowledgeable! I appreciated the easy communication and quick responses.
Our shop called The Toy Shop in California repaired a vehicle for a customer that was moving to Texas. One of the new parts failed unfortunately. Our customer went to Trinity hoping for help. We were able to coordinate getting a new part to their shop and they fixed it no problem with no excess charges. Joe went above and beyond to help us and our customer get back on the road. Thanks again for all of your help!
I was pleasantly surprised how professional, quick, friendly and affordable Trinity was! I will never go anywhere else!
If your looking for a shop to charge you a hundred and 20 bucks for a diagnostic so they can turn around and tell you there not sure what’s wrong with your vehicle and recommend shotgunning parts into it then rest easily because you found it !
Good people, excellent work, everyone very friendly
I did not get a quote before work was done on my car. Charged me over $50 in labor for simply snapping in a new side mirror, not the actual holster for the mirror, just the mirror, & I already had the part. Charged another $50+ plus just to put a light bulb in my 3rd brake light, which they didnt have to use any tools to get to, just pull the cover off. They also broke the brake light cover & just threw in the back above the rear seats. I dont think they took the actual time & effort of labor in consideration & just charged me a standard fee no matter how easy it was.To top it all off the light stopped working about a week or 2 later. I was also there so they could diagnose the check engine light, which is why I was told to leave the car there. A staff member took me home. So I wasnt there while any of this was going on.I knew for sure they were doing a diagnosis on the car & I was not given a price for it so I thought they do it complimentary. No, it was $99+ on the bill when I came to get my car. I shouldve been told upfront before I left my car. After all that they told me they couldnt diagnosis it & it could cost me up to $1000+ to look further into the engine. You get taken advantage of as a girl when it comes to auto service. It was my first car & it was awhile ago but it still bothers me.
I did not get a quote before work was done on my car. Charged me over $50 in labor for simply snapping in a new side mirror, not the actual holster for the mirror, just the mirror, & I already had the part. Charged another $50+ plus just to put a light bulb in my 3rd brake light, which they didnt have to use any tools to get to, just pull the cover off. They also broke the brake light cover & just threw in the back above the rear seats. I dont think they took the actual time & effort of labor in consideration & just charged me a standard fee no matter how easy it was.To top it all off the light stopped working about a week or 2 later. I was also there so they could diagnose the check engine light, which is why I was told to leave the car there. A staff member took me home. So I wasnt there while any of this was going on.I knew for sure they were doing a diagnosis on the car & I was not given a price for it so I thought they do it complimentary. No, it was $99+ on the bill when I came to get my car. I shouldve been told upfront before I left my car. After all that they told me they couldnt diagnosis it & it could cost me up to $1000+ to look further into the engine. You get taken advantage of as a girl when it comes to auto service. It was my first car & it was awhile ago but it still bothers me.
Trinity Auto Haus is great! Visiting from out of town, needed to get some light bulbs replaced on my Acura. Made an appointment, received a loaner car and was back in the road quickly! I will definitely return for any car needs!
Quality Quality Quality I have used my share of other shops in Waco never being satisfied enough to use the same one twice. Trinity is the only shop I will ever use again. The communication about parts service and timeline was excellent. Fixed right the first time, these guys stay plenty busy, because of the quality of their work, worth every penny . Jerry Arnold
After having the run around with the Ford house about getting my vehicle fixed I called Trinity. Multiple family, friends and coworkers recommended them. The first time I called they were great at answering all my questions and so willing to help me out. They were always honest and did everything they could to help. I have already recommended them to other friends. Thanks
Answered every question. Professional, very clean waiting area
Went in to get an inspection for my truck, they were up front that they could not get to me that day, but could make an appointment for the next day. I came back the next day at the time we set up and was in and out in 30 minutes tops. Very impressed, I will go back the next time I need any service on my cars!
Wonderful experience! My wife needed her oil changed and some other services done to her 2018 BMW X2. Joe and the team at Trinity took amazing care of our vehicle and everything was completed in a timely manner. I asked to have it done by 4 and it was ready before lunch! They even provided my wife with a loaner vehicle so she could run errands while they had her vehicle. I highly recommend using Trinity Auto Haus for any and all your service and repair needs! Thanks!
Joe communicates clearly and effectively. He’s also patient w my questions.The diagnosis and recommendations were sent in a text link which was very helpful. I had a chance to consider options and research costs a little.Thanks, Trinity Auto, for being a part of the village that takes care of our family!
I would give 5 stars as everything they do there was on point. Professional, courteous and timely. The only issue I had was the price of some of the services. 65 dollars to replace windshield wipers. Next time I will have an auto parts just do it for free. Other than that great people and great service!
I have been using Trinity Auto Haus for the last two years for anything car related. They have outstanding customer service and get the job done in a timely manner. Joe and the rest of the Trinity Auto team are easy to get in touch with and I can always trust my car is in good hands. Highly recommend them to anyone in need of any servicing, best in Waco
This business is good with up front pricing and communication during the repairs.
This is a great company to deal with they where very helpful and got the tires I wanted quicker then anyone around. I drove from Dallas to get the tires installed. Love this shop.
I was having trouble with an oil leak and it was fully repaired by the really nice mechanics. I felt that both my car and I were treated well. I would definitely go back for other simple procedures. The only thing I recommend is to ask about the cost for a diagnostics. I think that was a little surprising but great service overall.
They have done quality work for me on several occasions. They are very professional, precise and their work is quality. They stand behind it with a great warranty. It was well worth the price that I paid that was higher than I usually pay at cheaper mechanics, but the others are not as good or offer as good a warranty as Trinity
We have taken several of our family vehicles for repairs and routine maintenance to Trinity Auto Haus the past couple of years and have always been completely satisfied. Each time we were given a detailed description of what our car needed within hours of bringing the car to the business. All work has been done in a competent, timely manner, with competitive prices. The staff is friendly, informative, and professional. Thank you Trinity Auto Haus for the quality work you have done every time we have brought a car to you. You always seem to go the extra mile in customer service and reliability!
They were very professional, had me in and out,in the same day.
Very excellent service good people very professional i like how they are prompt in calling people letting them know if something needs to be fixed or not
They get it done fixed my truck up in two days and help me Finance the payments. Made me feel great!
Great place, courteous staff, a great crew!!!
I cane in for a State Inspection of my vehicle and I wasn’t there for over 30 minutes. Very quick and reasonable pricing! Would highly recommend!
Excellent work
Great place and great people. Worked with Andy and he was awesome. Great communication. My daughter is going to school there and we are 5 hours away. Her car broke down. We called another place that referred us to Trinity Auto Haus. I am so glad they did. Trinity took care of everything. Had a truck there to pick up the car within 30 minutes and had evaluated the car the next day. Worked with us all the way with great communication and everybody we talked to was extremely nice and helpful. Andy was even willing to meet me on a weekend when they were closed to get a part to him. Very glad to have them as a contact while my daughter is in school. Would recommend them to any and everybody without hesitation.My wife and I are very thankful to have Trinity close by!C. Murphy
Trinity Auto Haus was highly recommended to me based on their expertise and excellent service which they certainly delivered for me! I needed a steering angle sensor replaced on my 2001 Corvette I was skeptical about even taking it to a dealership not knowing how much experience the technicians would have on a 2001. Trinity has highly experienced GM technicians and they were able to get the part and get it installed in 2 days!! The cost was exactly what they quoted. I HIGHLY RECOMMEND TRINITY AUTO HAUS WHEN YOU HAVE TO HAVE THE JOB DONE RIGHT, ON TIME, AT A FAIR PRICE, WITH EXCEPTIONAL SERVICE!
Outstanding service and courtesy.
Prior to the oil change the mechanic checked out the car and said that my battery was bad. They offered to replace it for $262 if I approved the work. I did not approve it and after I picked up my car I took it to Auto Zone where they tested the battery and found no issues. This is disappointing and frustrating for I want to be able to trust the facility where I take my car and now that is called into question.
I had a wonderful experience at Trinity! The staff was so kind and friendly. They had complimentary refreshments and left me a cute drink cozy and thank you card in my car. 10/10 would recommend to anyone!
Trinity Auto Haus was very professional, easy to work with, and efficient. They gave the diagnosis on the problem and gave me the option of what I wanted to fix or not to fix they wasnt pushy at all. All work was done same day . Joe and Scott were great answering all the questions I needed to get my car back to A1 status.
They did a great job fixing my busted radiator of my Lexus. I would not hesitate to have my car serviced again by Trinity Auto.
Trinity was great and took great care of my car! They were quick and did not treat me like I was stupid. Andy at the front desk is extremely nice and has a great attitude. He was helpful in answering my questions. Jeromy communicated to my husband about the alignment and made sure what was needed was done with my car. 5 stars for sure and will take my business back whenever I need any work done! Thanks for being awesome!
My Car runs like a Champ Thank you All!!!
Visited the China Spring location and had my clutch changed out. They were very friendly and helpful and were happy to give me a loaner car while my repairs were being done. The price was reasonable and I am very very happy with the result. I had forgotten how fun my car is to drive :) Thank you! I will be going back.
My daughter, a Baylor student, had unexpected car troubles, and I had heard good things about Trinity Auto Haus. I called them and they were amazing! They towed her non-drivable car and sent me a written estimate in no time... prices were completely reasonable. They completed the work and her car has been perfect ever since. Should we ever need service again in Waco, we’re coming back here!
Outstanding! Great service. Fair price. No hidden cost or surprises. Recommend to anyone that wants an honest mechanic. Car runs great!! Thanks Joe for ride home. John Winniford
This place was a blessing in disguise. Not only do they specialize in German manufacturers, but they also have respectable prices for all services. I really appreciate the work this team did for my 04 BMW 645.
Trinity Auto Haus is very accommodating to your needs and they get you taken care of in a very timely fashion and are very professional. They’re very affordable and do have financing options for those of us who can’t afford to pay up front. They are very friendly and nice and their facility is very clean and well organized. They also have a transportation service if you need to be dropped off/ picked up. Overall, I highly recommend this business and I will definitely be coming back for all of my future repairs.
The only place I trust to work on my car.
I am 400 miles away from my daughter in college at Baylor. These guys take great care of her BMW. The estimates come electronically for me to approve or decline. Once I submit approvals the work is completed timely. I call them to pay and it’s finished. I usually work on the car myself, so I’m familiar with what ballpark the charges should be and they are always inline with pricing. Great place!!
I always have a great outcome with these guys. Theyre honest and affordable. Any time Ive needed my car serviced theyre flexible with scheduling me in and get the job done in a timely manner.
We had a n air conditioner problem on an older pickup. When the problem was discovered we were advised the vehicle was not going to be worth the repair bill. We really appreciate that kind of honesty.
I went in for a oil change, knowing my truck needed more work than a simple oil change. The staff were extremely friendly, knowledgeable. The inspection that they completed, along with the report they send you (pictures included) was amazing! It not only tells you when something’s wrong with your car, but they attach the pictures so you can see if for yourself. I absolutely love the work and honesty of the people in this company. I, for one, will continue to bring them my business.
Excellent service. We were traveling through the area, when our trucks transmission cooler developed a crack and needed replacement.Trinity Auto Haus, got us in, the next day. Since parts needed to be ordered, they gave us a loaner car. So, we were able to site-see the area.Best of all the cost of repairs ended up being less than expected!Sorry this review is so late, but I prefer to give them after repairs have proved themselves. Weve put several thousand miles on since we were in Waco, and all is well.
My son recommended Trinity Auto Haus to me for my annual auto inspection. The guys there are so friendly and efficient. The shop is very clean. My car is under factory warranty but if it wasn’t I wouldn’t hesitate to take it to Trinity Auto Haus for service.
Always great service!! The oil change includes an inspection and there were even pictures of any problem areas. So happy with my service here. I have been bringing all my cars and trucks here.
This is a truly awesome car/truck repair place! They diagnose everything from small to huge issues and tell you precisely what needs to happen and when. Your Baylor Bears are safe here too, because they do not try to get you to spend more than is needed or to purchase what you dont yet even need at all. These are very honest and kind people. And also something very rare -- they truly care.
Customer service was excellent - from my initial call through to picking up my vehicle. They scheduled us quickly, provided a detailed estimate, reasonable price, quality repair, and timely completion. We have had many below average experiences with different repair shops. The team at Trinity Auto Haus was MOST DEFINITELY way Above Average. 10 out of 10 Thanks for the peace of mind!
Fast, friendly and efficient. Good customer service.
Polite, quick and professional help. I would recommend Trinity Auto Haus to anyone if you want a job well done. Thanks again.
Trinity Auto Haus is my go-to for work on all our vehicles. They’ve done regular maintenance and fixed other issues. They are courteous, reliable, honest and fair with pricing.
I ran over something when traveling over the holiday. Was lucky to find Trinity Auto Haus. They got me towed to their shop and took care of my car. They know what they are doing. Did a great job fixing my car. Very pleased that I found them.
Great service. And thanks Joe and Andy for the advice. Updated on 10/18/19: Brought my car in because the battery was failing and they replaced it in a day. As always, great service and quality work at a fair price.I brought my Corvette in for an oil change on 5/4/2021. As always, I was treated courteously, they all did an excellent, professional job and at a very fair price. I would recommend Trinity Auto Haus to all.
I found a dead rat in my car and Trinity was able to find how it got in and fix the damages. They go above and beyond, making sure I had transportation to and from work, and calling to inform me of the cost before they did any work on my vehicle. Very impressed. I will definitely use them again.
Great workmanship!! very nice people I Recommend anyone to them and there services hands down..
Im from out of town and I needed help with a broken battery terminal. Joe and shawn helped me during their own time. Very nice guys and I cant thank them enough.
Excellent, timely, competent work. Very pleasant folks.
My car wouldn’t start after last week’s ice/snow. My roadside assistance jumped the battery & recommended that I get a new battery. I called Trinity. They checked what battery I would need & had one. I took the car in and, after running several tests, determined that my battery was fine, as was the starter and alternator, so I was overjoyed! They are professional and honest. I highly value that.
I was satisfied with work done by Dillon second time around. Had to bring car back next day with same problem. Car having same problem. Did not think another charge was fair with car doing same as first brought in. I did pay a second time to what I feel should have been repaired the first time. Sarah was very nice as was Dillon. Sincerely, Helen Marie Walther......
Traveling thru town when I had a transmission issue. Had my truck towed here because of their ratings. Ratings didn’t fail me they were able to diagnose my truck the next morning. The part needed was hard to come by but they kept in contact and did my repair as soon as the part arrived. Can’t thank them enough for the service.
I brought my car in to have the sunroof worked on. It was stuck in the ‘up’ position. Per my request, they were able to manually lower the sunroof in less time and money than originally quoted. I was very pleased to hear they were able to fix it much cheaper than I expected.I would not hesitate to use these guys again. Andy was great to work with.
Excellent auto shop! Reliable, honest, and high quality service. Staff is very helpful and friendly. Now that I found them, I’ll never take my vehicles anywhere else! Highly recommend!
Very nice services both technically and at a personal level. I enjoyed talking to Brian and Joe when I took my car there. Their equipment is by far the best in town and they all know their job ( 20+ years of experience).Even though there was a communication breakdown and I thought some of the diagnosis was free, they were understanding about it and gave me a discount.I am definitely going back and I encourage everyone to check them out!
Words can not explain how wonderful my experience was at Trinity Auto Haus. They went all over my car to let me know all of the problems. They fix it right and not just slap a bandaid on it. The Customer Service is the best I have experienced. Will recommend to all my friends!!
I took my high mileage Explorer in to figure out what was going on with it. The fan was roaring and the block temp was getting high. Couldn’t duplicate the problem with the mechanic riding with me, naturally, but I left the car there, they figured it out, and got it fixed that same afternoon. Turned out to be a bad fan clutch. They did a thorough bumper to bumper inspection on the car as well.They got it fixed up and now it runs great despite being a 200,000+ mile vehicle. They communicated with me the whole time it was in the shop, their prices are comparable, and their service was great. They even let me drive a loaner car, a practically brand new Honda, while mine was in the shop. Great group of guys. Well worth the money given the time and frustration I would have experienced had I tried to fix it on my own.
Wonderful customer service, my vehicle is running in tip top shape thanks to these fellas here! Will definitely be back for any future needs!!!
I recently needed clutch work done on my Corvette so I started researching shops to perform the work. After hearing a lot of great recommendations from other repair shops and a few from friends, I decided to call Trinity Auto Haus. As soon as I spoke with them on the phone I knew they were good people and I felt better about trusting my car to them on such a big repair. During the repair process I was updated along the way to let me know where they were at and to make sure it was okay to proceed.The car drives better now than it did before and I am completely satisfied with their work and professionalism! Trinity Auto Haus ended up being cheaper than the dealer and their work is warrantied for peace of mind.Fast forward a few weeks when getting an oil change, I was told that my brakes were in the red and were needing replacement and was quoted about $700 for the brake job. I took my car into Trinity Auto Haus for a second opinion, and they called me back a few minutes later telling me that my brakes were in great shape and they don’t need any work at all. They could have easily said I needed new brakes and charged me for the repair, but they are honest people!Trinity Auto Haus has earned my business through honest professional work, and great customer service. Thank you!
Trinity Auto Haus has the friendliest staff and always takes excellent care of my vehicle. I used to live in Waco, but recently moved about 45 minutes away, and I still bring my vehicle to Trinity Auto Haus for all its maitenance. I cannot recommend them highly enough!!
It was fast & the service was great.
Trinity Auto Haus is always reliable for a honest estimate, and a quick response to questions. We own American and foreign made vehicles, and they will service them all. Their accurate assessment of the current issues and maintenance to avoid further damage is helpful to save me time and money!!
As work is not complete yet(not their fault as we are dealing with a warranty problem) so far Joe has done a good job trying to help me resolve the problem giving details and advice